Marsa Alam hotellia

Plussat: Very comfortable, calm and great service.

Plussat: I liked: Majority of staff were friendly and helpful. Breakfast buffet had good variety, though it could be better, taste wise. Pool area is beautiful, though no snacks are served there like other resorts. Excellent female Thai masseuse at the spa. Ask for Tommy!

Miinukset: I didn't like: I booked a sea view room, and I got a garden view room with probably 2% of sea view between the palm trees! (See the photo from my room's balcony and you'll know what I mean). Some restaurants and room service staff had no idea what is in the menu and what even the items name mean! Management should do better in training staff to the standards of a 5 star resort. Some shops sell 1 year expired products, and management obviously does not even inspect what those shops are selling to guests. Beach is not pleasant, like that of Sharm el Sheikh, but that is just the geographic location of the resort.

Plussat: Very nice breakfast and dinner - many tasty seafoods and deserts. Sea reef is colorfull and big. Personal is very friendly!

Miinukset: No dancing lessons in animation programm.

Plussat: Everything was marvelous including the site the services and every thing

Miinukset: I did not expect it to be that excellent. The staff are marvelous. They treat us and every body with enthuthiasm and happiness. Really it is unbelievable experience also they offer help without looking at the money. As a summary it was the best.

Miinukset: We couldn't book all inclusive via booking.com, so we payed twice as much as the other all inclusive guests (who booked via travel agency) and still had to pay for everything! Food and staff not great.

Plussat: the rooms are clean and comfortable, the grounds are immaculate, staff are accommodating, great visit to Marsa Alam!

Plussat: Very decent. Especially when compared to other hotels in Egypt on the Red Sea. Especially the ones that work on the all inclusive basis. Normally I hate all inclusive as a concept, but this one was more than tolerable. Great service, nicest and helpful personnel, good food, cosy beach, very quiet. The guests are mostly seniors form Germany, so if you want action, this wouldn’t be the right hotel to choose. If, however, you want a relaxed time in a beautiful place with more or less respectable crowd, Steigenberger Coraya Beach is definitely a place to go. Coral reefs are amazing. You don’t even need to leave the hotel for more or less decent snorkeling. My favorite parts of the trip: a remote and empty beach facing the open sea (as compared to the main one surrounding the bay), cosy romantic evenings in the open air bar and absolutely perfect weather in mid-October.

Miinukset: Very few imported wines on the menu at insane cost. But it’s generally like that overall in Egypt. Not a drinking nation

Plussat: Wonderful place and awesome staff

Plussat: The staff are so friendly, smiling all the time and eager to help.

Miinukset: The facilities are a bit small for the number of guests.It can get a bit crowded.

Plussat: The staff are really friendly. The animation team is really good at getting people to join their activities.

Miinukset: Wi-fi is not always available from the rooms. This is not a complaint, it's probably better to not offer wi-fi in the rooms to make sure customers end up actually leaving their rooms. In the public areas (lobby and pool areas), the wi-fi worked pretty well.

Plussat: The spacious groomed grounds were great and uncrowded to walk and explore. The snorkeling was spectacular with the clear, uncrowded areas on the clear, coral and fish filled Red Sea. The beach lounging area was good, although crowded. It was nice to not be surrounded by other resorts so you could walk to other bays and secluded areas to snorkel or dive.

Miinukset: The resort needed a little upkeep and maintenance. It's easy to see the luxury that it once was. The food was also not wonderful but too much like a regular buffet restaurant. The WIFI was lacking, and only in the public areas.

Plussat: Ambience

Miinukset: Charges for the juice being kept on the table without mentioning that’s chargeable.

Plussat: Location and the pool

Miinukset: Food

Plussat: the pool .

Miinukset: Food.

Plussat: The staff is beyond amazing, the facilities and beach are superb.

Miinukset: The buffet wasn’t so good, and if snacks like pizza and burger are on the beach it would be perfect

Plussat: Perfect room except that there is NO WIFI in the room only in the lobby. The bars and restaurants are very crowdy with a lot of guests loudly shouting. Only restaurant chez Pascal was quiet and good cuisine.

Miinukset: Too crowdy. Loud guests. Most restaurants regular level of food. Only Chez Pascal outstanding.

Plussat: It was a great experience, lovely weather, beautiful landscape. Excellent service.. the food was good.. thanks for all team in reception and restaurant.

Plussat: Reception manager Mr.Mosab was very professional, helpful and welcoming. The food at the restaurant is of good quality.

Plussat: Excellent Location, quiet place, nice landscape, wide rooms, nice design, friendly staff

Miinukset: Poor WiFi in the rooms, should be improved, and it should be included in the room rate!

Plussat: The best place i've ever seen at all , the stuff was very nice , and housekeeping was very clean, the food was very good, and special thanks for mr. Mossab Front Office manager, Aya Rabie Guest relation offecer for their help during the stay, Ibrahim Abdelnaser from Housekeeping. Special thanks to Mozamel from Axes bar. We will definitly come back!

Miinukset: Nothing every thing was very good

Plussat: Everything was excellent! Very quiet rooms Very relaxing place

Miinukset: Leaving was the only thing i didn't like.

Plussat: Staff very friendly, clean, good varying food

Miinukset: Persistent, however alwsys friendly sales people at pool

Plussat: Stuff Speshialy Mr. Abdelazez & Room.& Food.& The pool

Miinukset: Nothing. Every thing was amazing but I suggest to offer the Turkish cofe

Plussat: Location, food, staff

Miinukset: Nothing

Plussat: • Reception very efficient • Room ready very quickly • Adequate selection of food • Beds very comfortable • Air conditioner was virtually silent • Built a special feeding area for the wild birds (wonderful!) • Animation team was very involved with guests & work really hard to ensure a festive time is had by all • Ice cream every afternoon • staff do their best to accommodate requests & deal with complaints • Very few mosquitoes

Miinukset: • Have to walk to the end of a 750m jetty to get to the sea where you can snorkel • First few hundred metres are great for children, as it’s very shallow, but not ideal if you want to have a ‘quick’ dip • Jetty is shared with the sister hotel next door (Royal Tulip) so the snorkelling area can get congested

Miinukset: Check in process took like 3 hours

Plussat: Cleanliness. Staff specially mr. Mostafa from the reception. Shaban from restaurant. Mohamed from the swimming pool bar... Animation team was so good amr. And heba. Snorkeling is great. The room is perfectly cleaned and quite.. All the hotel is clean

Miinukset: The food was not good at all it seams the chef is reducing the cost... Lunch and dinner are poor. Also the big swimming pool is not very clean and a lot of broken bricks.

Plussat: Every thing

Miinukset: Food,

Plussat: The reef and the beach, staff, excellent room. High quality food.

Miinukset: Almost no real snacks.No food variations. Many extra fees services out of all inclusive.

Plussat: beach

Miinukset: lots of extra charges

Plussat: The extra we paid for our own personal family beach meal was outstanding

Plussat: This is a very friendly and cosy resort. Everything was better than expected, even the coral reef, which has way more diversity of life here than in Sharm or Hurghada, and the corals are healthier. And the food was magnificent! Every dish was super-tasty - after a few days I even tried to chose something to dislike, but I couldn't find anything less than excellent. :) The internet connection is pretty OK and the rooms also have working Ethernet plugs, so if you bring your access-point, you can set up your personal WiFi-spot.

Plussat: Food was very well prepared and with quality ingredients. Staff was extremely kind and professional. The beach is beautiful and the coral reef amazing. The dive center (Orca Dive) is very professional and has great equipment.

Miinukset: The fitness studio is really poor, with very few machines and otherwise all other spa facilities are not complimentary.

Plussat: food is very good and stuff also is very nice everything was very good in total

Plussat: Ibrahim is a fantastic host he is a solo traveler also so he knows what you need. the structure is comfortable and rooms quiet and clean. If you have any question ask and ibrahim will help you. From booking a tour to order food or grab a taxi. Kitties are all around.

Miinukset: Marsa Alam City is nothing special but the reef is astonishing

Plussat: Rooms were big and comfortable in everyway. We asked for local breakfast and it was no problem for them to change from the normal bread and jams. Marsa Alam is very strange in its set-up, you have the waterfront (forget lively boardwalks or beachside entertainment areas) then a strip of desert and unfinished resort building projects. Then the road that this and a few other hotels are on, then a large strip of desert littered with more unfinished resorts and finally the town. Rihana guest house is a fair walk from the town centre, but would definitely not have wanted to stay anywhere else. Great place.

Miinukset: Mosquito (but repellent and also mosquito nets were provided...and they were everywhere in the town anyway)

Plussat: The room was big and clean and the mosquito net was welcome, because there is a lot of mosquitoes at night (bring repellent!). The use of the refrigerator in the kitchen was nice to keep the water cold. You can even get cooked meals delivered to the guesthouse. There is a menu available for the guests. The breakfast is a typical Egyptian breakfast of warm bread, yogurt, a hard boiled egg, jam, butter and honey. Simple but filling. But it was really the owner, Ibrahim, that made my stay special. He’s very nice, super funny and is always telling you interesting stories or fun facts about all and nothing. All my love to the cats Ibrahim!

Miinukset: Nothing!

Plussat: Ibrahim was a great host, and helped with any questions we had about Marsa Alam and any activities we wanted to do. The outdoor area in the front of the hostel was great also, such a nice area to relax and chill out after a day diving.

Miinukset: WiFi didn't always work.

Plussat: was good

Plussat: Mahmoud is a great host who will arrange taxi, trips, diving and food delivery.

Miinukset: Not much to do in town, but I already knew beforehand.

Plussat: Relatively clean B&B with bad breakfast in a ghost town

Miinukset: I arrived here mid December, so it's definitely off-season, there's really not much open! The area around the B&B has nothing but half finished ghost hotels. There was exactly one café open without a menu (you just get okish fish, 80 EGP), no supermarket, no pharmacy, no other restaurant! The shore had no real beach, it's a local port, the next (bathing) beach was 5km away! It's also 15min walk to the town... The staff there (Mahmud) can barely speak English which makes it very difficult to arrange transport or breakfast. Speaking of, breakfast is very basic (flat bread, hard boiled egg, honey, yoghurt) and had no variation. Also be aware, they try to charge you 2€/day extra for Wifi which is not working in the rooms and consists of an LTE stick in the kitchen with a limited data plan. The room was relatively clean, but the pillows and mattress were very hard! After three creepy days almost alone in this B&B I moved to another place in Marsa Alam!

Plussat: My stay by Ibrahim was really good. The host was really fine. He arranged everything for me. For example my dives on elphinstone. Every thing went on an easy way. The house is super confortable. The view great

Plussat: Room, food, sea, reef, location, friendly staff

Miinukset: No key for the second guest. An oversition service for the delivery of luggage

Plussat: The location of this resort is perfect for those wishing to experience Wadi El Gamel National Park. If you need assistance for a trip into the park as you can not drive yourself then we can stop by the ranger station right beside the property and they can assist you arrange a guide or take you themselves which we had arranged which was a wonderful experience. The red sea experience is fantastic with great snokelling right off the property private beach. Bring your own equipment.

Miinukset: The property is an all inclusive resort catering for European family travelers. The only food option is buffet for all meals with limited vegetarian options. Expect limited if any staff service and warm beer.

Plussat: I like most the charming nature of the place.

Miinukset: They need to increase the pillows and enhance the beds to be more comfortable.

Plussat: Everything

Plussat: The beach location is an amazing spot for extraordinary sea creatures (big turtles) Food is tasty and there are multiple choices

Miinukset: None

Miinukset: Rooms outdated so are airconditioners. Barfridges not working. Drinks not cold. Entertainment poor. No coffee or tee facilities in rooms.

Plussat: Beach and nature

Miinukset: It doesn't desrve that much money, cost is too high

Plussat: Reaf and beach

Miinukset: The style and breakfast

Plussat: Location

Miinukset: Swimming pool wasn’t clean. Room amenities.

Plussat: The only thing which is good about this resort was its location.

Miinukset: This was my worst experience ever in any hotel/resort. Room was worst. Service was worst. Staff was non-cooperative and disrespectful. Food was non-professionally cooked. This resort needs a lot of attention by his owner.

Plussat: Sijainti ja kokonaispalvelut. Hyvä ruokavalikoima ja ohjelma tarjonta.

Miinukset: Ensimmäistä tarjottua huonetta emme ottaneet vastaan, koska oli pimeä/ varjoisa ja lähellä allasta jossa kovalla musiikki. Suihkujen lattiat alkaneet haista ja mädäntyä.

Plussat: Rooms are spacious. Reception staff are very welcoming. Hotel staff are friendly and supportive. Beach is clean & neat.

Miinukset: Food & beverages has no variety. Food & beverages staff are very rude and not to the hotel level. Only one small swimming pool out of 4 swimming pools has heater. No free wifi.

Plussat: The beach has good spot for snorkeling, corals, fish and so on.. a great view from the top hill their as well.

Miinukset: Room, blankets, covers all smell very bad. TV is very bad, and channels are not working Hotel is on the other side of the road, making you have to walk and cross the road to get to the sea. Only the smallest pool is heated. Food quality bad Animation and entertainemt really poor It is 1 star hotel in my opinion

Miinukset: Only book all inclusive. They will charge you the full cost of your reservation to eat. We had to book a new room to eat. There is nothing close. The rooms look nothing like the pictures

Plussat: The staff was very nice

Miinukset: The rooms were moderate

Plussat: Very good stuff and location

Plussat: The set up the grounds the service and especially the staff are nicest people ever

Miinukset: The hot water for our bathroom was available starting 8 am some days

Plussat: Great staff, very generous and accommodating, beach is wonderful, and food is great.

Miinukset: Animation team was a disaster, not friendly and disrespect, their shows were very poor. One of the water slides wasn’t working and the pool is so cold.

Miinukset: The stuf are extremely polite

Plussat: Every time i visit marsa alam i stay in Jolie beach, nice hotel - big rooms - nice friendly staff - nice food Big Thanks for Mr Omar Ofcourse we will come back again and again

Miinukset: The only drawback is the reception staff and this is not my first concern about them, they need more training but thanks to Mr Omar who exceeded our expectations with his communication skills and high customer orientation

Plussat: Reception &director's staff not good deal with guests, but actually small staff very very good

Miinukset: Reception &director's staff not good deal with guests, but actually small staff very very good

Miinukset: Reservations Manager is not qualified.

Plussat: The stuff, every one was so nice and helpful, especially the restaurant and the bar , they were soooo nice and smiley and funny

Plussat: The staff is so friendly

Plussat: Very good hotel, professional and friendly staff, rooms are clean , animation team is perfect, strongly recommend❤️

Plussat: Very quit place and good to relax and excellent place to spend a comfortable time away from noise and harassment View is beautiful, the sea and nature are wonderful

Miinukset: Room service is very poor they only cleaned the room when I asked them The place is not safe and full of piets and there are no pesticides for grass and insects There is no activities to do it at night and night club always closed