Inn at the Commons

Shower clogged; toilet struggles to flush; I5 is really loud; seems far too expensive for what you get. Add tried to hide that it was a motel

Unaware or Prepared

Chose not to stay at this location/facility.

Had make reservations days in advance through the Kayak site. Reservation was to be for one handicap accessible room with 2 queen beds for one night. Prepaid for room in order to ensure room was held, so about 8 pm after a long road trip we arrived only to find that the room was not ready. Told by staff that the room had been trashed by previous occupant and carpet had to be shampooed and was still damp and would take about 20 minutes to ready. But carpet would still be damp. Offered us a alternate room with 1 king bed with a roll-away bed. Not what the reservation was for. Declined substitution offer, left and found another hotel on our own. Disappointing experience.