Hotellit lähellä Mohammad Abdulaziz lentoasema

Plussat: Room and location

Plussat: The breakfast had a good variety and menu did not repeat.location was very good as close to womens entrance and stores...bathroom had a standing showerwith good water pressure and no pooling water!!!.much better value than darul hijra and muna al kareem

Miinukset: Rooms and bathroom very small and could be cleaner. ..also staff could be more friendly

Plussat: All staffs try their best to serve you. Also it’s located next to mosque

Miinukset: None

Plussat: Excellent food, excellent location especially for women door, excellent service

Miinukset: Very Expensive, but it is a very busy season

Plussat: The location is great and very near to the visitation gate that lead to Rawdah

Plussat: Everything

Miinukset: Nothing

Plussat: Everything was perfect

Miinukset: Nothing

Plussat: The assistant Front office Manager Mr Mohammed Imran was kind and resolve our problem and arranged for a 2 connected rooms with an upgrade.

Plussat: Overall it was good and up to my expectation it all went well great location and restaurant choices better than other hotels around the area

Miinukset: Price is much higher than others within the area. They need to work a little bit on their gym facilities ..

Plussat: Oberoi has been a good experience overall .. the location is the best as its directly facing AlMasjid AlNabawy ladies door and ziyarat the Prophet Mohammed .. which made it very convenient for me.

Plussat: Great welcoming, friendly staff, very cooperative

Plussat: Everything

Miinukset: Nothing

Plussat: Location Helpful staff

Plussat: location is great so near to Al-haram al-nabawi gate no25 for women.The staff were so helpful and responsive

Miinukset: Almost nothing except that the hotel needs to be renovated.

Plussat: Location,staff

Miinukset: Needs to be renovated

Plussat: It was great

Miinukset: Clean and close

Plussat: Upon our visit to Madina, we always stay at this hotel due to its location and excellent services. However, at this trip the receptionist that called to the room for checking out was really rude and spoke in an inappropriate manner.

Plussat: Good breakfast Near mosque

Miinukset: Bad smell from toilet Small room and pillows not comfort Cant allows late check out

Plussat: Excellent Location..

Miinukset: On breakfast they should have live omelette.

Plussat: location near the holy mosque

Miinukset: rooms were very small and dim

Plussat: Location.

Miinukset: Cleanliness. Too few buffet options.

Plussat: Perfect location for ladies access to the mosque.

Miinukset: room size

Miinukset: not serve drinking water nor refreshment at checking time

Miinukset: it was very convenient location .

Plussat: Location

Miinukset: Not well maintained

Plussat: Location near to Haram

Miinukset: When I arrived to Hotel , they said the booking not yet confirmed , I believe it confirmed day ago before arrived

Plussat: Close and clean

Miinukset: They don’t respond very quickly

Plussat: Everything was average. Nothing stood out.

Miinukset: They have this strange digital device that controls all the lights in the room. It was terrible and glitchy. It took forever to turn the lights on and off. And the AC was barely working and could only be adjusted with the same glitchy digital device mentioned above.

Plussat: I like the cleanness and housekeeping staff is efficient ..

Miinukset: Front office staff taking too much time for check in .. which is time consuming & not professional!

Plussat: Location

Miinukset: Room Size too small Bathroom facilities

Plussat: The bathroom wTer drainage to be rectified

Miinukset: Room clearness to be improved

Plussat: Cooling

Miinukset: Sofa-bed was dirty No ventilation for the kitchen The extra blankets were miserable

Plussat: the the receptionist were so professional dealing with the guests

Miinukset: it was written in booking.com x platinum as a hotel but actually it''s just an apartment it's not a hotel at all the room were so small and bathroom is old style and not good as it in pictures the receptionist understand that and he apologizedid to me

Plussat: Everything

Miinukset: Nothing

Plussat: A very pleasant reception and lounge with very contemporary and chic interior. Mint tea and arabic coffee refreshment was available in corridor which was very thoughtful. Just 5 minutes drive to Haram Al Nabawi up to the parking bay from Al Baqee cemetery side. Surely would stay again and recommend for others.

Miinukset: The lights in the lobby are automated and some were not working so you found a dark lobby once you stepped outside the room. It should be permanent lighting in the lobbies. The room paints need to be kept fresh and updated so as not to find any worn out or damaged area. It affects the aesthetics of the well appointed room.

Plussat: Cleaning. Quite and comfortable room

Miinukset: Basement parking was too small area difficult to park 7 seater Car

Plussat: Cleaned well

Miinukset: Location

Plussat: I liked every thing location , cleanynes, staff and environment

Miinukset: Nothing that I didnt liked

Plussat: Staff are friendly and cooperative.

Miinukset: Cleanliness level is not as expected. The housekeeping staff were too loud while working on near by rooms.

Plussat: The staff was amazing...

Plussat: Its ideally situated on two roads the king faisal ringway and the king fahd road

Miinukset: Cleanliness can be better the carpets werent clean

Plussat: Big rooms

Miinukset: Not clean & too expensive

Plussat: Nice comfortable beds. Good room size. Good breakfast. Staff members are very helpful and supportive. My first room had very noisy aircon. When I complained to the front desk. I was given another replacement room. Also the customer service called me in the morning to apologise for the inconvenience and as a good gesture, they delivered a fruit bouquet and plate of mini biscuits to my room. Which I thought, was a very good customer service.

Miinukset: Nothing

Plussat: Location

Miinukset: Room was small and very congested, the bathroom was unclean, cockroaches were roaming in bathroom. For 3 three days room was not cleaned.

Plussat: The very comfortable and very spacious double beds. I got two queen beds in one room. The beds a very comfortable, the facilities are very useful and detailed, you find all what you need in the room. The meals are classy, especially the lunch buffet its great and they had 50% discount on all buffets just before Hajj. They respond promptly to all requests, and room service is excellent,

Miinukset: Nothing really.

Plussat: Comfortable room and nice staff

Miinukset: The lift is very slow

Plussat: Hotel is top notch, clean spacious rooms, excellent service and close proximity to haram. Shuttle service and tour service to important places.

Miinukset: There was no WiFi.. Even if it was connected, there was limited connectivity, and whatsapp is not allowed under their WiFi network which is ridiculous. Other thing is the high cost during peak season. A little less would have made our visit a good value for money.

Plussat: the room was very clean and Professional staff

Plussat: very near to haram. staff is very helpful

Miinukset: nothing

Plussat: Location Staff

Miinukset: Amenities, Noise from near construction, bed

Plussat: I liked the fact that they had an extra pillow, blanket, bathroom slippers, iron and a coffee pot.

Plussat: Hair dryer was broken and not repaired for the entire duration of my stay. Otherwise, it was excellent.

Plussat: Location

Miinukset: Very old furniture

Plussat: Comfortable stay...housekeeping very slow ..bathroom ceiling leaked each time hot water heater turned on...breakfast selection and quality was reasonable....no service for omelette or fried eggs....but I guess you get what you pay for!

Plussat: Location

Miinukset: Worst customer service. Hotel rooms and lobby was stinking . Room service staff was non professional with typical lazy behavior. Bed sheets and blanket covers not being replaced at the time of check in despite of complaint to duty manager. Room was bit dusty and carpets were having smell. Breakfast was not having much variety, serving tang juice in the name of orange juice. Overall it was worst experience while staying with the family.

Plussat: Location

Miinukset: Check in staff

Plussat: Iftari was nice. The hotel is minutes to the Harram. Asian restaurants/Laundry are opposite the main reception.

Miinukset: Not a very friendly welcoming when checking in. The room has a service where by if you require your room to be cleaned up, you switch it on and a light shows outside the room. A fantastic system only if its applied. Our room was cleaned once in the 6 nights stayed. I even called reception but no answer.

Miinukset: Disgusting, overpriced and barely a 2 star hotel

Plussat: I recommend

Miinukset: Nothing

Plussat: Food was excellent and service too. Only parking problem. Though there were a lots of parking spots available in the basement. Housekeeping performance was not up to the mark rest of the staff were very efficient

Miinukset: Housekeeping never attend the calls unless we ask reception to send them

Miinukset: The wi-fi was not working in the room. I had to go to corridor to get connection which was weak.

Plussat: Location, breakfast, comfortable beds (slept well), easy to get (not to much problem) elevators, Hotel lobby is wonderful.

Miinukset: One big issue Parking.... the security staff was giving personal mobile numbers to Arab speaking guests and saying call us after sometime and we will arrange. for other nationals they were saying sorry no parking at all.

Miinukset: My stay is good, but When I check out of I request to hotel staff for Taxi he take 700/- Riyals from me and only 400/- Riyals given to taxi driver. Please I humble request to Hotel management to stop this harassment for Hajis.

Plussat: The Location was Good Close to Haram, Restaurants and Shops. Also was easy for Taxi as is was just beside the road.

Miinukset: The Atmosphere. the lobby was very unpleasant, the room service was almost ZERO. The Cleanliness was Zero and language was the biggest barrier. In our 6 days of stay room service was onlyu provided once and that was upon our request for 2 3 days and after 2 3 days our room was cleaned. We were travelling with kids it was very unhygienic.

Plussat: Decent brekfast

Miinukset: The car parking is not sufficient for all visitors. And street parking is 5 SAR per hour!

Plussat: only the location

Miinukset: the room hasn't been cleaned before i came. the towels are very old. the mattresses are very old.

Plussat: good facilities

Miinukset: shower water took a while to heat up

Plussat: It's ordinary. Location is good.

Miinukset: More options, more fruites.

Miinukset: The place very old , not good, also the food not tasty, no good vacuum for smell of food , the bathroom also dishwasher the is nosy voice when i opened

Plussat: Excelant hotel.

Miinukset: Parking should be free of charge.

Plussat: The location was good. One road to cross but not too difficult or dangerous as there are lots of people crossing so vehicles have no choice but to slow down. In the winter months the distance to the haram would be a breeze. During summer you feel the walk more however you can find shade almost the entire way from the hotel to the haram.

Miinukset: Felt it was slightly over priced for the type of hotel. The room, toilet and breakfast was OK. But the for the price i think a little higher standard would be in order. But overall it’s fine.

Plussat: Close location near masjid nabwi and very neat and clean.

Miinukset: Delayed room cleaning services, may be it is very big, spacious hotel . Most facilities are not maintained regularly

Plussat: Its close to Haram

Plussat: No think to like , except location

Miinukset: An experiment will not be repeated with this hotel , When I booked rooms , the area was 34 Square meters , but they gave me less than 16 Square , The valiant is zero , If u put wrong details impossible to book again from your site , if the problem from the hotel , you must talk to them .

Plussat: The location is about 200 meters from Haram gate 26 which is close to women entrance to to Haram.

Miinukset: 1. The rooms are of different sizes and most of them are smaller than what is claimed as 365 sq.ft. The rooms are design for two guests, for me they added a third smaller bed which was uncomfortable . It seems only 13th floor rooms meet the claimed room size. 2. Tee/coffee Kettle is not clean with bad smell. 3. No iron and iron facility.

Plussat: Vey close to mosque

Miinukset: Nothing

Plussat: I normally stay at this hotel, I would like to commend Mr Waleed from reception on his super service. Also, Mr Musab the manager gv excellent service. My friends stay at more expressive hotels in Medina, but when I compare the room size etc of Royal Eman, i feel Royal Eman much btr. Housekeeping was also excellent o n 1st floor, the guy incharge of house keeping was very accomdating and well mannered.

Miinukset: Everything was perfect. Except when thy called me at 11 to remind me about check out, I was asleep and I feel thy shd call the day before and not disturb our sleep, also I had a bad flu and was so groggy so it was burdensome to hv my sleep broken.

Miinukset: The parking is usually not available especially for the big cars

Plussat: Location, free parking

Miinukset: High price .

Plussat: Location, general environment

Miinukset: Cold behavior of the staff. Don't answer the phone call, they just pick up the phone and drop it in a second.

Plussat: Clean, calm, near the haram

Plussat: The location is near to Haram Room is large enough

Miinukset: Bathroom is not clean TV has inly one channel / Remote is not working Two beds was good and two was very bad and very small even for a kids

Plussat: Very nice location ..clean ..nice people at reception

Plussat: Hotel is good and Ideal for family and specially for Ladies because it is in front of Ladies gate

Plussat: Location

Miinukset: Small Room, House Cleaning not regular

Plussat: Very small room

Miinukset: Room & service

Plussat: The location is excellent very near to Harm. breakfast is good.

Plussat: Only location. Close to Haram gate #25

Miinukset: Small room with confined washroom

Plussat: Location

Miinukset: The room was very very conjusted, my room was Quad bed. There is no place to walk. The bed it self was very small cannot move or you will fall and uncomfortable.

Plussat: Only receptionist good. Other sevices are poor. No response in house keeping. Bad experience

Plussat: Location was good

Miinukset: Rooms are too small and dirty

Plussat: Location very close

Miinukset: The price little bit expensive

Miinukset: Zero issues with booking and checkin. Desk staff speaks little English but very cooperative

Plussat: Nothing

Miinukset: There was no water in toilet ... very few towels ... rooms are very small

Plussat: The location was 10 away from Haram and markets

Miinukset: No WiFi in the rooms, toilet is bad. Shower was broken

Miinukset: The sounds around the room high and noisy the staff not cooperative

Plussat: Pros : Water is provided at every floor corridor of Hotel . Hotel is surrounded by many restaurants. Staff can speak English. Cons: Parking in the basement of the hotel is very congested. Response of the staff not up-to the mark (When asked for towel and other stuff the staff did not responded well and didn't provided things on time).

Miinukset: Behavior & Response of the of the staff needs to be improved

Plussat: Nothing

Miinukset: The hotel gave my double room to someone else as I reached at 4am and I sent the property message that I will arrive late at night. Then the reception staff gave me a 3 bed room and said that I will have to change my room after 12pm. The bed size was too small The floor was sticky and not very clean. The cleaning staff was talking very loud in the alleys and we couldn't sleep well because of their loud voices.

Plussat: Nothing all is bad... especially reception guy...non polite stupid... Also very dirty and far from haram... Please remove if not will change to trivago.. and advice friend of mine to do same

Miinukset: Frankly speaking it's very shameful that your select this hotel as part of your partner...

Plussat: Location and reception staff

Miinukset: The bed...

Plussat: Location and cleaning

Miinukset: Reception people very bad

Miinukset: Not Clean and it smells

Plussat: Fast check-in and out. Polite staff, especially in the reception. I liked the reception hall for its beauty. They also provide fresh dates of the Rothana (native to Al-Madinah) which tastes very good and lovely. The Shampoo and soap in the bathroom are so good.

Miinukset: Keycard is sometimes frustrating. The shower drain is blocked. There is cracking voice in the telephone speaker. The door peephole is little high. Usually you find only one person in the reception desk which will make you wait.

Plussat: - The receptionist was quick to give us the room. - Room size was good, beds' sizes were also fine, I was able to fit. - The cooling of the AC was good. - There were free half-liter water bottles available in the room, one per person. - Washroom size was good and drainage was working fine. - Soundproofing of the room was poor but due to the location of the room, we didn't hear much noise thus we had a peaceful sleep. - We could easily make the room dark enough, to sleep in the daytime. - The hotel looked clean as per budget hotels standards. - We didn't have to wait much for the lifts, even in the peak times. - You can find free parking near-by or across the street. - Utility stores and many restaurants were available near the hotel

Miinukset: - Masjid e Nabwi is far, from the hotel to prayer area is almost 1.5km. - The fridge was making some noise but it didn't disturb us during our sleep. - AC remote controller was not available in the room, we were able to get one the next day, after 4 requests. - The key of the room stopped working the next day without any notification. We had to visit the reception to get it renewed.

Plussat: Good

Plussat: Location, parking and staff

Miinukset: Nothing

Plussat: Duty manager and front desk giving very fast responds for my case, mr moataz his very very good gentleman and very polite He check my new room by him self to makesure that i will be ok with new room,

Miinukset: I came to the room after i made check in but i found very bad urine smell, was very strong There was light fused in bathroom in my new room 1214 but someone from maintenance came only to check and he said he will send someone else Why??? There is no other way to disturbe people

Plussat: proximity to the mosque especially ladies entrance

Miinukset: Staff can be a bit more courteous

Plussat: Best Located hotel. Very near to female prayer area in the mosque.

Plussat: Only advantage that property is near to Haram ladies gate.

Miinukset: UN friendly staff. room was not clean and we found spots on the bed. Sink drainage was not working. 3, to 4 times we informed the reception but they didn't' send anyone.

Miinukset: Location and everything

Plussat: Excellent everything.

Plussat: Location

Miinukset: The worst customer experience

Plussat: The rooms are better clean than before. I think it was refurbished. The quality of manager, front desk staffs and other members communications are improved a lot. I appreciate the improvement in customer care. May Allah subhaanuwa taala bless the entire team.

Miinukset: The plug points are not mobile charger friendly. It is very old style of plug points. The hotel management must provide adapter to match the mobile charger. By the way, we are from Jeddah. It is not suitable for Saudi standard of plug points.

Plussat: Location was very close to Haram. Specially for ladies who want to go for Salam at Roza Rasool.