Medina hotellit lähellä Jannat al-Baqi‘

Plussat: Room and location

Plussat: The breakfast had a good spread and quality. The staff were most welcoming with repeated efforts to make sure everything was going well. They contacted us during our stay to make sure. There was welcome qahwa and dates, which was good after a long drive.

Miinukset: Only the pillows could be better.

Plussat: excelent . me and my family v happy and will stay again when visit Madina Inshallah

Miinukset: Door lock operation is dificult for normal peoples can be make easier

Plussat: All was great starting from the check in procedure and the great guest gifts. Rooms was very nice and you will find a great seasonal fruit fresh dish. The room facility was great and the no. Of elevators was quite enough. Very close to gate 26 womens gate. Breakfast was fabulous and mixed between all the cultures. Many restaurants outside the hotel and the supermarket few steps away.

Miinukset: The parking charges 75SR per day it gives a negative indicator to people, it's not the value it's all for the concept.

Plussat: very good

Miinukset: nothing

Plussat: Friendly staff and for the most part it was clean.

Miinukset: The floors are very slippery and wet actually my mom fell and hit her head on the floor and the staff wasn't very accommodating. The elevator situation is a nightmare.

Plussat: The warm welcome and the facilities available in the room

Miinukset: There was some problem in the cooling system.

Plussat: The breakfast had a good variety and menu did not repeat.location was very good as close to womens entrance and stores...bathroom had a standing showerwith good water pressure and no pooling water!!!.much better value than darul hijra and muna al kareem

Miinukset: Rooms and bathroom very small and could be cleaner. ..also staff could be more friendly

Plussat: Hospitality of the staff Breakfast is great for the value

Miinukset: Our room window didn't open, not much sunlight

Plussat: Comfort at its best, with great hospitality. Ever ready staff to help with a humble smile. Breakfast was great with a huge spread. We stayed in and used the in-room dining on both nights we ate the same dishes - their service was super fast and the biryani together with lentil soup was very delicious.

Plussat: Overall very well organized facility

Miinukset: We ordered fhe bussiness room but it was freshly painted and smelt bad for the kids and the only avalible room was smaller which was really inconvient.

Plussat: Staff had a very personal touch. Very courteous and helpful staff. Yousuf at the counter was awesome.

Miinukset: Room carpet was not clean enough. It seemed overall room maintenance was not up to date.

Plussat: Few staff members were nice and helpful

Miinukset: Old, needs renovating, service at reception was a mess, reception was far too slow, room was not ready on time, we had to wait until very late, then had to call so many times to get heard...Cold Water in the room...

Plussat: Location is perfect. Close to Haram.u

Plussat: Excellent location and very comfortable room. Haram view very good.

Miinukset: Wash room not as per 5 star hotels.

Miinukset: I asked for water bottles from 9 am till 3 pm.. i called them several times with no answer to my request!!.. no one came to clean the bathroom everyday ..should i ask???

Plussat: Location

Miinukset: Old building and furniture, buffet was 2 out of 5.

Plussat: Location, design, hospitality ,helpful staff

Miinukset: In the first day upon check in, the beds was dirty with dust and blood, we informed the housekeeping and they apologize and change it. However such hotel with such price should have adequate staff and checking for the cleaning of their rooms.

Plussat: During this UMRAH trip stayed in 4 hotels in 4 cities. Shaza Al Madina was he first one. Every thing was excellent, except that the room size for three was felt little congested. Location, Reception, concierge, restaurant and housekeeping staff all were excellent. The breakfast was very very good.

Miinukset: Every thing was excellent, except that the room size for three was felt little congested. Very little space to move around.

Plussat: Location

Miinukset: Room services No table in the room net some time

Plussat: The staff are welcoming and location is perfect

Plussat: I like the dedication and the effort I saw in keeping the hotel clean.

Miinukset: Nothing at all

Plussat: Loved everything about this hotel, location is right on the door step of the Masjid Nabawi. Breakfast was really good, it’s a buffet with a lot of options and they keep serving fresh food until the buffet closing time. Staff were friendly and very helpful! I would recommend this hotel to everyone

Miinukset: Room was a little dusty and could be cleaned better

Plussat: Best location

Plussat: Location is very good. Just steps away from Haram.

Miinukset: Hotel is not clean enough. Rooms Lobby's smell bad, But room was okay. And you have to have some Cash on hand to pay the in room services.

Plussat: Decorations was nice staff from reception to housekeeping really helpful location easy to mosque nabawi

Plussat: I liked the location, the tech in the room and the hotel overall, and the parking was easy in the garage with a lot of free spaces.

Miinukset: The bathroom was dirty and the children noise from two different rooms was unbelievable. However, after complaining about that couple times they moved us to a different floor.

Plussat: Clearance

Miinukset: No baby crib provide and I need to ask him every day No trash can on the second bedroom of suite and I already ask him to provide but they didn’t Food was fine and it’s not as expected

Plussat: 1- Very near to Masjid (specially to women prayer area). 2-Clean. 3-comfort

Miinukset: 1- There’s shortages in waiters at restaurant ( no body to clean tables) during breakfast. 2- area of mess hall is small. 3-No enough tables for guests. 4- when I have requested in room food during lunchtime (food was not good or acceptable)

Plussat: The location - very close to the Haram entrance.

Miinukset: Absolutely pathetic hotel. I stayed there for 4 nights and would never go back again for the following reasons: - Very rude staff - Average breakfast - Old and broken furniture in room; all beds in my room were broken - Dirty bathroom, there was a leakage from my shower room to the bathroom and I was told this is how it is and cannot be fixed - Cleanliness was pathetic; I'd leave the 'clean my room' outside my door every morning at 12 noon and wouldn't have anyone attend me till I'd come back at 5pm and call the reception multiple times and demand for my room to be cleaned. Cleaners cleaned my room as if they were doing me a favor and would also leave dirty towels and floot mats in the bathroom.

Plussat: Location.

Miinukset: 1.Supervisor wearing black suite in Restaurant for brakefast was rude... he dont know how to behave.He should learn hospitality. 2. Housekeeping was worst ever seen...

Plussat: The location is very near the Haram - Gate 16/17 which is very convenient for both men and women. Breakfast has reasonably good variety. Egg station is a credit. Rooms are comfortable and reasonable sized

Miinukset: The house keeping is very slow. Has to call a few time’s each day to get the room cleaned and they can after 9 pm each time. They often did not have enough towels etc. Breakfast quality is not very good standard although there is variety. Too much salt in most dishes.

Plussat: Very close to Masjid Nabawi Gate 16, about 3-5 minute walk. Ideal for Umrah or just visiting Masjid Nabawi. The staff was very attentive to and eager to help. The staff is really respectful and helpful. Close to taxis, gold shops. Ideal for date shopping

Miinukset: Place looks better in pictures. The furniture is old although still comfortable and clean.

Plussat: Good location, close to haram, nice and clean property, value for money

Plussat: Its ideally situated on two roads the king faisal ringway and the king fahd road

Miinukset: Cleanliness can be better the carpets werent clean

Plussat: Breakfast was excellent. Rooms were spacious and beds were comfortable and big.

Miinukset: Wifi was poor. Bathrooms were not working properly and toiletries were missing of used ones were left over from the previous coustomers

Plussat: Hair dryer was broken and not repaired for the entire duration of my stay. Otherwise, it was excellent.