Mekka hotellit lähellä Well of Zamzam

Miinukset: Why my booking cancel

Plussat: the room and facility were elegant

Miinukset: the room service and resturant were really expensive the safa resturant buffet was costly yet the food served was okay not tasty room service is costs alot but quick

Plussat: Breakfast included

Miinukset: The location, the hotel is the backside of the haram where there is a constant action and no direct access to the haram. you will have to climb a long big hill to get to the haram, there are cars on the street it's terrible to get to the hotel from the haram. Elderly person like mom could not do. Secondly the staff at the front reception, we waited two hours to get aclean room, and we were not the only family. when we managed to get a room it was smoking room when I specificly requested a non smokin room. The property was falsely advertised and lied. Rooms are not even close to the ones of pictures. you have to take multiple elevators just to get down from you hotel, I missed prayer towice. If you take a wrong one you gotta comeback again and the take the right one. I come to Mekka to take my mom to haram, this hotel made it challenging. I try to get out and stay somewhere reasonable (regardless of the cost) for my mom to walk to haram, wouldn't credit me for the knights I didn't use, I was stuck there. Over all it was a bad service and facility. Beware..... dnt stay here. This is falsely advertised, booking.com should be a shamed. I spend over $2,000 for missarable stay.

Plussat: Room survice,

Miinukset: To put more type of main course in the buffet

Plussat: الفندق نظيف واستقبال شرح

Miinukset: مكان الافطار لا يوجد اطلاله مميزه... قرب المكان من السوق يعني لازم تنزل للسوق اذا بتطلع على الحرم وزحمه السوق فظيعه

Plussat: Great hotel at reasonable price. Excellent breakfast included in room rate. Great shower with tub. Very friendly hotel staff.

Miinukset: We liked everything !

Plussat: Great hotel at reasonable price. Excellent breakfast included in room rate. Great shower with tub. Very friendly hotel staff.

Miinukset: Loved everything!

Plussat: Close to Haram Big room Helpful staff good breakfast Lifts are fast and as busy

Plussat: . The hotel allowed us an early check-in. · Staff was friendly and helpful. . Value for money. . The room and washroom were spacious, neat and clean. . Bed size was good. . We could easily make the room dark enough, to sleep in the daytime. . Soundproofing of the room was excellent. . AC was good. . Room service was good. . Upon request, we received a baby coat free of cost. . Lifts were very good, we did not have to wait even in peak hours. . Breakfast was good, the dining room had a good view. . The bus shuttle service to haram was frequent, almost every 20min but on prayer time it was difficult to find a seat in the bus. · I would like to stay here again

Miinukset: . Car Parking is not that big, considering the size of the hotel. The entrance to B2 floor is narrow for big cars. . We received a call from Hotel's Customer Relations Dept. while we were sleeping thus it was not pleasant. . There was only 1 bedside table, there should be 1 with each bed. . The flushing should from the washroom was enough to wake everyone up in the room. . There was no initiative from the hotel to help with the luggage when we arrived.