Mekka hotellit lähellä Well of Zamzam

Plussat: Staff was friendly and helpful. Clean overall good experience

Miinukset: I believe the breakfast buffet could be much better.

Miinukset: The Wi-Fi was so slow that I couldn't open youtu.be videos or Google. The restaurant had bad food cause me a stomach ache.

Plussat: evry thing

Miinukset: nothing

Plussat: - It was the 1st time experinced Hilton Suites Makkah - It is a very nice hotel with very good location near to Al-Haram - Having the linkage to the mall giving a very good opportunity for internal shopping

Miinukset: - It is nice to have the hosts with "Dates & Arabic Coffee" but it's not avaialble all times which means need continous replenishment. - Restaurant's fees is a little expensive comparing with other good restaurants around. - Internet needs to be extended to 4 or 5 devices specially for the 2 BR suites - 3 devices only could be understandable for single BR. - Transportation avaialble with the agent is really veyr luxury but as well very expensive comparing with the same luxury could have it from direct deals.

Miinukset: Did not like elevator because you have to keep moving from one to the other. It is a waste of time.

Plussat: When I enter the environment was great and when check in on counter service I got was excellent services by front desk and really appreciate the person who checked in I would like to come back on the same hotel

Miinukset: Suggestions for parking or driver who came to pick me up was really wrost the security officers where so mean . They where dogging from one officer to other and smoking cigarettes I would suggest that one of staff people got to help for getting in and out Thanks

Plussat: Location, VIP buffet @ 29th floor, Kaaba view was amazing from our room.

Miinukset: Water stand while u take bath , not enough slop so water drained right away, when u take bath water stand on floor , asked house keeping to send me wiped which was not provided, this was the only thing was un pleasant n that's why I gave this hotel 4 star.

Plussat: Location location location Clean facility & comfortable bed

Miinukset: Check in was slow. Staff were ok. Very inconvenience of elevator access in /out.

Plussat: Breakfast included

Miinukset: The location, the hotel is the backside of the haram where there is a constant action and no direct access to the haram. you will have to climb a long big hill to get to the haram, there are cars on the street it's terrible to get to the hotel from the haram. Elderly person like mom could not do. Secondly the staff at the front reception, we waited two hours to get aclean room, and we were not the only family. when we managed to get a room it was smoking room when I specificly requested a non smokin room. The property was falsely advertised and lied. Rooms are not even close to the ones of pictures. you have to take multiple elevators just to get down from you hotel, I missed prayer towice. If you take a wrong one you gotta comeback again and the take the right one. I come to Mekka to take my mom to haram, this hotel made it challenging. I try to get out and stay somewhere reasonable (regardless of the cost) for my mom to walk to haram, wouldn't credit me for the knights I didn't use, I was stuck there. Over all it was a bad service and facility. Beware..... dnt stay here. This is falsely advertised, booking.com should be a shamed. I spend over $2,000 for missarable stay.

Plussat: Room survice,

Miinukset: To put more type of main course in the buffet

Plussat: الفندق نظيف واستقبال شرح

Miinukset: مكان الافطار لا يوجد اطلاله مميزه... قرب المكان من السوق يعني لازم تنزل للسوق اذا بتطلع على الحرم وزحمه السوق فظيعه

Plussat: Very near to haram

Miinukset: No gym facilities in 5 star hotel

Plussat: Location. Late checkout

Miinukset: Bathroom small and needs some repair.

Plussat: At first we were given triple room at m129 It smell so bad that it was making us sick After complaining we were switched to a good room in 11 floor

Miinukset: Bad smell