Meridian hotellia

Plussat: Room was exceptionally clean. Everyone I dealt with was friendly and helpful.

Plussat: Food was good and everything was clean.. i just love this place.

Plussat: It was my first time in a room with a jacuzzi there and I loved every minute of it

Miinukset: The wifi seemed a little slow in some cases but in all everything was great. I love the Drury inn

Plussat: Fabulous free breakfast, free dinner and drinks, indoor/outdoor pool was great and clean, staff was friendly and helpful, quiet and clean hotel.

Miinukset: I had to be switch to another room due to the first one not being clean. Nd the second as well i clean the bathroom myself... some one was tampering w my truck they lifted my windshield wipers up nd twisted them no damage but no cameras in the parking l

Miinukset: Evening meal. Line was too long and it took forever. No social distancing

Plussat: Staff is always friendly

Miinukset: Just a little rundown.

Plussat: It was very clean and the staff was pleasant.

Miinukset: Room was clean but no Extras like fridge or microwave. No coffee or cups for coffee maker and the toilet was broken so we had to pull the chain to flush the toilet. Lobby was very nice and had a nice breakfast.

Miinukset: I loved everything!

Plussat: Location

Miinukset: Dirty towel left in bathroom.

Plussat: Excellent customer service. Big, spacious, clean rooms

Plussat: Very Clean, friendly staff - was only stopping in town for a night, but I definitely enjoyed the atmosphere of La Quinta.

Plussat: Not much.

Miinukset: Smelled like a dang weed factory. Stank weed smell everywhere.. Room had some flees..

Plussat: The price...?

Miinukset: This place was filthy! Mirrors, doors, walls, bathtub, windows, curtains, floors.... all filthy. Beds super uncomfortable. I've never seen a La Quinta like this.

Plussat: I needed a pet friendly hotel, and that what i got ... no problems from me

Plussat: Very nice staff

Miinukset: Liked everything

Miinukset: No breakfast accommodations with the covid threat. There could have been some kind of breakfast service or a price adjustment. Some of the carpet in the room was sticky and had not been properly cleaned in some time.

Plussat: Front desk attendants were pleasant and respectful. Despite our suite (two queen, two conjoined room) not available upon arrival, a complimentary roll-away bed was provided by the front desk.

Miinukset: I reserved a double room suite (each with a queen bed) on booking.com; however, upon arrival, our room was no longer available and we (a 5-person family with two dogs) got stuck with a single room (two full size beds). Third party reservations need to be more expedient. I expected greater service. The hotel itself smelled like mildew or mold. Carpets in main hallway and room were darkly stained from repeated rain on guests' shoes and the humidity. Might want to invest in tile flooring/ hard floors in the main hallways. No complimentary breakfast services; COVID-19. But why not allow breakfast services with food consumption in guests' rooms? No adjustment in price with reduced services.

Miinukset: Room wasnt clean at all. Room had a foul odor.

Plussat: The location was good, and there were a lot of delivery options. There's a gas station right next to i.

Miinukset: This place is a dump. It smells bad, the carpet is super old and dirty, the paint was peeling off the ceiling in the bathroom, the floor tiles were chipped, broken, and discolored. The wifi is bad. Front desk was rude. The elevator was creepy.

Plussat: The staff. They were accommodating and tried to help us as much as they could.

Miinukset: Old, dirty, bathroom sink clogged up. There was no maintenance on site, all other rooms were booked and we were stuck trying to deal with a clogged bathroom sink.

Plussat: Friendly and courteous staff. Bathroom, bedding, room were clean. Breakfast was great!

Miinukset: Carpet was old and dirty. Inside of windows were dirty. Hotel needs updating. Furniture in our room had some corners that were heavily damaged.

Plussat: Proximity to restaurants and shopping. The accessibility of the highways.

Miinukset: The cleanliness of the hotel. The bathroom smelled like mold and mildew. Hallway and elevator was filthy. Simply cleaning technics would have worked. I feel its the management and ownership that is at fault.

Plussat: Good accessibility from road. Excellent quality personal toiletries in room. Also eco-friendly! :)

Miinukset: Towels kind of dry and scratchy

Plussat: Otherwise it was bright, clean, friendly, well appointed, and suited exactly to what we needed. I wish they were in every market.

Miinukset: Limited parking and the noise from adjacent rooms was disconcerting.

Miinukset: Was trash everywhere and the staff was completely unhelpful as I sought a different room, they gave me 3 different rooms

Miinukset: There was no coffee in the room or the lobby because of COVID. There was also no hot breakfast. We had stayed the previous two days of our road trip at other Hilton hotels and they all had coffee And hot breakfast. The room was smaller and not as nice as any of the other ones we stayed at. I choose to stay at Hilton for their extras- not worth the money

Plussat: Good for pets

Miinukset: Nothing

Plussat: We were on the road traveling to North Carolina. It was late in the evening. This hotel was great. The staff was awesome. I would definitely stay again

Plussat: Very comfortable beds and linen. The staff was super friendly. There were recommendations for nearby businesses. Amazing selection of activities right in the hotel for families and friends!!

Miinukset: Nothing bad to say.

Plussat: Hotel was very clean and neat. It was spotless.

Miinukset: No

Plussat: Everything was very clean and the staff were friendly and helpful.

Miinukset: The location was inconvenient as I had to drive to get to a bar/restaurant even though it was only a few hundred feet; the intersection is not walkable.

Plussat: clean, proximity to highway

Miinukset: couldn't find iron

Plussat: It was clean, staff was friendly, and it was quiet

Miinukset: Room was not adequately prepared. Had to request top sheet for one of the beds. Staff brought a fitted bottom. Not enough towels. Rooms stark and bare of furnishings. I routinely stay at Hilton properties. TRU comes off my list. Never again.

Plussat: No breakfast due to Covid-19 circumstances.

Miinukset: Room had some wear and tear but nothing problematic. It still seemed clean.

Plussat: The staff is always friendly and very helpful. Air conditioner started leaking and went out and they promptly moved us to another room with no hesitation.

Miinukset: I was on the smoking floor ..need to clean rooms better.There was trash behind the bed .And could do better about the smell of smoke in the rooms.

Plussat: Price

Miinukset: Nope all good

Plussat: The location

Miinukset: The shower head was busted and the smoke detector was missing. Old and worn carpet made the place feel very run down.

Plussat: The staff was friendly and helpful.

Miinukset: It wasn't very clean, especially the bathroom.

Plussat: Bed was comfortable.

Miinukset: Room was damp. Musty smell. Ceiling in hall had leak stains ALL over. Bathroom ceiling had black mold. Someone (multiple) was slamming doors and yelling ,stomping above us all night long. Room also had leak stains as well.

Miinukset: I was in a non smoking room. The smell of cigarettes and weed seeped through the walls.

Miinukset: These people are crooks!!!!! First of he gave us a room with a hole in it. That was fine and dandy considering the hole wasn't to big and we had just traveled 11 hours. I sanitized the room cause it was a little dusty. THEN t ok find out that the toilet stopped up the tub didn't drain. We still stuck through the bs all for him to try and charge us 600$ for a rip that was already on the couch.....smh!!!! AND WHEN HE COULDN'T get that he tried for 300, then 100, then 50..........Thank God I had just transferred.my money to another account. The sad part is I had pictures to prove it was already there. DO NOT STAY HERE!!!! ANOTHER GUEST CHECK OUT THE SAME NIGHT COMPLAINING OF BED BUGS. CROOKS CROOKS CROOKS!!!!!

Plussat: NOTHING

Miinukset: It smelled, there was major mildew in the window seal, the room wasn't cleaned good, mirror looked like someone picked their nose and wiped it, top of closet had a used face mask on it and it hadn't been dusted in a long time, was approached by prostitute when checking in, it was room 227 if you need to know

Plussat: The hotel location is very convenient and close to the stores I like to shop at. I did like that the lobby locks at 11 which means no random people can just come into the hotel.

Miinukset: When I went to the ice machine, the ice had little particles on it like I dont know but I didn't use any ice. The third floor has smoking rooms and non-smoking on the same hallway which isn't very good if you want a non smoking room because you can still smell the smoke. The top sheet on the bed had spots on it and was kind of tattered, but had been sewn back together.

Plussat: Location

Miinukset: Not clean

Plussat: very good value and condition

Miinukset: all was good

Plussat: Everything.

Miinukset: Nope.

Plussat: Right off the interstate. Very convenient for traveling. Staff was friendly. Beds were comfortable. Room was quite.

Plussat: It was clean and the bed was good

Miinukset: It wasn't a problem but wasn't expecting the breakfast buffet to cost

Plussat: The property was in a good location and parking was well lit.

Miinukset: The bed was too hard. Everything else was great.

Plussat: Room, cleanliness, staff, location

Plussat: Everything, especially during this perilous time, the hotel & staff were outstanding!

Miinukset: No

Plussat: Was mediocre at best.. Not very clean... Old!

Plussat: They waited till the day of my booking 15 mins before check in to call and tell me they didn’t have my room and I was very disappointed

Plussat: NOTHING.

Miinukset: Lot of traffic noise from interstate. Kept me awake most of the night. 4th floor carpet in front of elevators was tattered and filthy. Looked like grease stains. Breakfast was an additional $7.99 charge. Not what I expected. Disappointed!!

Plussat: Large Room

Miinukset: On Friday night of stay, it sounded like a drag strip. Loud road noise until approximately midnight, then things settled down. Saturday night of stay, noise didn't seem to be as bad. This is nothing the hotel can control, but be aware if you need sleep.

Plussat: It was very neat and clean.

Miinukset: We would have liked it if they had a continental breakfast.

Plussat: Easy to access, bed was comfortable.

Miinukset: The hotel is located on a noisy service road. There were a lot of big trucks which were loud in the morning.

Plussat: It's quiet, great freeway access, exceptional breakfast

Miinukset: Not enough outlets/USB outlets.

Miinukset: There was no hot breakfast at all. Just some dry cereal,

Plussat: Truck parking, quiet

Miinukset: Low water pressure in shower, intermittent times of no hot water, no guide for tv

Miinukset: We were moved a total of 3 times due to the first 2 rooms not being cleaned by housekeeping yet. One room still had trash and bed sheets rumpled. We actually thought we walked in to someones room. The second had beds stripped but not made and trash on the floor. Our final room smelled strongly of smoke, had a broken bed and the toilet was leaking. It was so late we decided to stay. My husband talked with a front desk clerk the next morning as the room was 140.00 total. We did not feel like this was a 140.00 stay. He was told to call the manager. They acted like they did not care.

Plussat: The beds

Miinukset: The breakfast dryer wasn’t working and pool wasn’t open

Plussat: Great service

Plussat: The property looks like it was another hotel and holiday inn bought it did a few upgrades. The property smelled wet of mold and mildew. There were visible water stains with buckets to catch water in the lobby. The bathroom floor in our room was dirty. We didn’t have any soap to wash hands, plastic bag for the ice bucket. There was a coffee machine but no coffee, creamer etc. The area didn’t look safe but we were only there for a one night stay. I would NOT stay again!!!!!!

Miinukset: The property is in need of repair. It smelled of mold and mildew due to visible leaks.

Plussat: The bed is very comfortable.

Miinukset: The bathroom needs repair. Sink chipped and rusted.

Plussat: Quiet, clean, great breakfast

Miinukset: Except for the treadmill being out of order, I really liked it.

Plussat: Clean rooms. Friendly staff

Miinukset: Location

Plussat: It was clean .

Miinukset: The front desk clerk wasn’t at the desk. We had to wait til they decided to come out of the room.

Plussat: Everything

Miinukset: Nothing

Plussat: Convenient

Miinukset: Worst breakfast I have ever had for a Hampton, I have stayed at hotels with less stars and had bacon and/or sausage. No biscuits either, just bagels or white bread, very poor set up, could have been a 1 star. There was no cups in the rooms to use either

Plussat: Will never stay again at the Meridian Hampton Inn

Miinukset: Cockroaches were in our room. floor was filthy. Not well-managed motel.

Plussat: Room was clean. Bed was comfortable.

Miinukset: Wasn't happy with room 100. It's at the end of the hallway next to a rear exit. You could hear that door Open and close all night. The full breakfast isn't available on Saturday and Sunday that was disappointing.

Plussat: Room was clean, staff was helpful when needed. Had a very nice stay! Will stay here again when in the area!

Plussat: The Management and Staff were extremely nice to me and my family; I will always remember Meridian.

Plussat: Perfect location. Very friendly and helpful front desk staff.

Plussat: The only thing was one young man doing breakfast names mike was nice

Miinukset: Just like I said ice machine on my floor everything in the room nothing worked

Plussat: Cleanliness

Miinukset: No

Plussat: The rooms were spacious and beds were comfy. The property and room were clean. The pool was nice. Breakfast wasn’t bad either. We were only going to stay one night but ended up staying 2.

Plussat: Nothing

Miinukset: Everything

Plussat: The staff

Miinukset: Rooms need soundproofing

Plussat: NOTHING!!!!!!!Maybe the location because its by the interstate, but that's it!

Miinukset: Too many weird looking people hanging around. I have stayed there a few times before and those times were pretty good. But this time was the worst! They need to FIRE the housekeepers, the room was dirty! rude front Desk lady! I wont be staying here again!

Miinukset: False advertising when the pictures look nothing like the actual hotel when you arrive. When we arrived there was a full garbage bag full of garbage sitting beside the actual garbage can. Every night it was like a party house.

Plussat: Nothing

Miinukset: The bedding was stained and nasty house keeping did not come in and clean my room without me complaining and the place had roaches

Plussat: Nothing

Miinukset: Dirty room. Sheets were dirty.

Plussat: Front desk staff was courteous and polite

Miinukset: Room not clean. Shelf coming off wall. Shower dirty and hair in bathtub.

Plussat: Love everything.. always pick this hotel very visit.

Plussat: It’s had a bed and toilet.

Miinukset: This should not be listed as a 2.5 hotel. It is really run down. Not much has changed since it was built in the late 90s except new art and laminate flooring. There was no hot water. Although I was in a non smoking room, I could smell smoke clearly.

Miinukset: No refrigerator hot water knob wouldn’t turn

Miinukset: There were bedbugs. Staff came and confirmed and said they would spray it later and left. Meanwhile I’m covered in welts and unable to get any sleep

Plussat: The front desk attendant was awesome and very helpful.

Miinukset: No sound proofing can hear everything being said in other rooms very clearly.

Plussat: Our family stayed at HGI for the 4th of July weekend. We had a wonderful stay. There are a lot of eating places that are right across the street; Applebees, Logans, Buffalo Wild Wings, Cracker Barrel and others. On the other side of the interstate there's McDonald's, Popeyes, Chick FIL A, Red Lobster, Sam's Club, and Bonita Lake Mall. The beds are comfortable, there's a bar for drinks, coffee is free, but BKFST cost $12.99; my advice is to go to Cracker Barrel or the waffle house for hot cooked food that's tasty and at a fair price.

Miinukset: The hotel is too pricey to not include breakfast.

Plussat: Clean

Miinukset: I wasn’t informed that the pool was under construction and that was the main reason I stayed here.

Plussat: Warm and friendly staff, clean hotel, comfortable beds, hot showers with Neutrogena bath products, microwaves in the room, and free coffee. There is a bar but it was closed during our stay. The gym is well equipped, and the pool is indoors. There are lots of restaurants and shopping areas close by.

Miinukset: My only complaint is that breakfast was not included for the steep price. There was a Drury Inn right across the street that was advertising free hot breakfast. The price for that hotel was the same price as HGI. in fact, every other hotel in t h e area offered free breakfast. Next time I will check first before I book here again.

Plussat: Choosing one thing that was best about this hotel is a challenge so I'll just list what enjoyed what start to finish. Checking in was a breeze. The staff was friendly. The rooms were clean. Breakfast was excellent and the exercise room was nice & clean.

Plussat: Exceptionally clean.

Plussat: I liked the smell of cleanliness when you walk into the lobby.

Miinukset: The beds. I expected Hilton pillow tops and grades. But, this is definitely a 3 star

Plussat: I paid for the meal plan. We was told they don't do meals at the place. so check out time I told the gentleman I didn't use our meal I paid for and requested our money back but I was told I have to get with booking. Com about it

Miinukset: It was alright.

Plussat: It's rare for me to like staying in a hotel but this hotel was quiet, CLEAN and the staff was super friendly. The two meals I ate at the hotel cafe were also great! I will be back!

Plussat: The nice lady switched my room.

Miinukset: The rooms were dirty and smelled terrible

Plussat: Couldn't sleep due to the disturbances next door that started around 1am. The couple staying next door fought all night. Even witnessed illegal suspicious activities on the premise. Advised the shift manager to call the police.

Plussat: That it was close to eating places

Miinukset: It just wasn't clean enough smelled musty cover had spots all on the cover just wasn't up to standard

Miinukset: Our TV remote would only change between 2 channels

Plussat: Staff very friendly, and helpful. Room was clean. Very good breakfast. Plan to stay in the future.

Plussat: Location

Miinukset: This place is a dump and reeked of marijuana!

Plussat: Nothing

Plussat: It was good nothing super special but it served the purpose

Plussat: Comfortable beds, everything worked, really nice breakfast spread

Miinukset: Toilet/shower 'room' is pretty tiny; unplugged the fridge cause it was making weird noises

Plussat: Large room. King bed with sofa created nice space. Internet was good and TV served by DirectTV. Location was right off I-20 with Sams Club across from motel. Room was clean, bed comfortable.

Miinukset: Breakfast was ......NOT . Don't bother, go to a business that has breakfast food. That said, the coffee and orange juice where OK, nothing else !

Plussat: Nothing

Miinukset:  at front desk - rude and a liar

Plussat: Location

Miinukset: The shower and toilet were not acceptable.

Plussat: We were very disappointed to find that breakfast was not being served.

Miinukset: The facility is the shabbiest Baymont Inn I have ever been in. The easy chair is dirty and worn, the toilet leaks, the coffee maker leaks, the walls are dirty and the paint is old and faded. There was no breakfast and the dining room was messy.

Plussat: Was ok

Miinukset: Everything good

Plussat: Price

Miinukset: Corners in room were unclean, insects such as house flies and crawlers were in the room no kidding. The door knob on the bathroom is about to fall off and looks unsanitary.

Miinukset: Everything in the room was damp. Bathroom toilet seat broke. Tub dripping. Electrical fixtures pulled out from wall. Bath vent falling down. Walls paint peeling.

Plussat: Clean n comfort

Miinukset: All great

Plussat: No Breakfast served because of the virus

Plussat: Friendly staff.

Miinukset: It was a bit difficult to find, address did not correspond to GPS.

Plussat: Location

Miinukset: The bathroom door was broken and the hairdryer had hair grease on it. (yuk)

Plussat: Nothing

Miinukset: The room was rundown and dirty. Not worth more than $20.

Miinukset: Wifi was basically non-existent. That was ok for this trip, we just needed a place to sleep, but if we would have needed a connection for work we would have been out of luck.

Plussat: Everything

Miinukset: No

Plussat: This the worse hotel we have ever stayed in my career!!

Miinukset: Not much!

Plussat: The staff was outstanding! Very knowledgeable about the area and very helpful throughout my stay. Ben and Shawn went above and beyond

Miinukset: No complaints at all!

Miinukset: We had to wait to get into our room. It wasn’t ready. Also breakfast not the best. This hotel is designed for people staying more long term. Another time I would go to the Hilton Garden hotel.

Miinukset: My Tub was nasty , hair in the bed room , in the bed , and a bug was in my room !!

Plussat: They really made me feel at my 2nd home. It was clean and the staff were very helpful.

Plussat: Clean, staff was very helpful and friendly...

Miinukset: Location was hard to find!! Hard to get too . No pool on property. When I made reservations I requested two rooms with them being close, and received notification that they would accommodate. When we arrived they had no knowledge of my request, however the gentleman was very professional once I showed him the notice of my request...

Plussat: It was super clean and comfortable. The staff were friendly and helpful I will definitely be coming back.

Miinukset: None

Plussat: Do to the virus the staff delivered my breakfast up to my room, and it was a very nice breakfast.

Plussat: Location and price

Plussat: The cleanliness and the breakfast setup.

Plussat: It was clean and up to date

Plussat: It was good but there was not enough sugar for coffee.

Miinukset: no sugar

Plussat: the breakfast.

Miinukset: yes, The receptionist that checked me was nasty, my first room was nasty and my second room the wall heating unit would not turn off, I had to unplug it from the wall to get stop the noise. and was told that If I did like that it all they had and I was to

Plussat: Great hot breakfast.

Miinukset: The smell of freshly burned marijuana in the elevator.

Plussat: Great staff and location

Miinukset: Everything was great

Plussat: The staff is outstanding and the rooms are always extremely clean. Great place to stay

Miinukset: No

Plussat: Location.

Miinukset: Dirty toilet, makeup on bedspread. Will not book with them again.

Plussat: The represenatives at the front desk were very professional and attentive.

Miinukset: Everything was good. Theres nothing I didnt like about my stay.

Plussat: The gentlemen at the front desk was very kind and understanding.

Miinukset: We did get a room for pets but it smelled like cat urine.

Plussat: Everything was awesome...highly recommended...

Plussat: The breakfast was well prepared. The corona protection was appreciated. The staff were very friendly and inviting. The room was comfortable and allowed plenty of room for my family.

Miinukset: USB ports for electronic charging. The positioning of the tv and charged batteries.

Miinukset: The could have been in working order!!!

Plussat: Very clean. Good breakfast.

Plussat: Great! Breakfast and the breakfast staff were exemplary!

Plussat: After seven hours on the road, knowing we were staying at the Fairfield Inn was a comfort. We have stopped our journey there several times, and knew we would be well taken care of there.

Miinukset: The "grab and go" breakfast was disappointing: a small muffin and an apple. While I know that the many options of their typical breakfast buffet are not available at present, something more filling would have been appreciated.

Plussat: The staff was very pleasant and especially like housekeeping! They took the time to welcome you with a note with their number if I needed anything. It has been a LONG time for such thing. The little things.

Plussat: Staff was friendly band helpful. Great space!

Plussat: Built in 2015 so things are in great shape; room carpets actually felt soft underfoot. Room and bathroom spotlessly clean. And the "Breakfast Mom" was welcoming everybody and going above and beyond to lend a hand.

Miinukset: Pretty setting above town, wooded backdrop-- but traffic was a bit loud behind patio when we ate outside. We didn't hear it at all in our room on the other side though.

Plussat: Very clean, professional & courteous staff

Plussat: Everyone was friendly. Property clean!!!

Miinukset: The room was close to a street light and that negatively affected my sleep as I kept waking up thinking I overslept. I attempted to close the curtains/drapes without success. The hum of the a/c may be therapeutic to some but combined with the flood of light that was sensory overload for me.

Plussat: Everything was awesome! The room, staff, location and rate...will visit again.

Plussat: when I arrived I was greeted with a smile and was asked if I wanted A room near the pool, I stated I just wanted some where to lay my head.The room was clean and airy,nice frim bed and plenty of hot water in shower and most of all quiet so I could sleep

Miinukset: NO

Plussat: There wasn’t any breakfast..

Miinukset: The room could have been cleaner

Miinukset: To many loud people outside other people’s rooms drinking and talking loud

Plussat: Location to town

Miinukset: The staff is rude. Even management.

Plussat: Very nice room

Miinukset: Nothing

Plussat: I hated it there. I did not feel safe there. There was some type of police raid as we pulled up.

Miinukset: They need shampoo in the bathroom; had to buy a tiny amount from a vending machine for $2.50.

Plussat: Easy check in & out. Pet friendly. Easy access with GPS.

Miinukset: Right on highway. Very noisy. Asked for directions, clerk said I'll give you the address.

Plussat: Nothing really

Miinukset: The staff seemed like they were all........ nevermind. The room had a bed smell.

Miinukset: The room was not properly cleaned!

Plussat: Lady in office was super nice

Miinukset: My air barely worked and WiFi didn't work at all

Plussat: The staff was great. Overall a good stay for the price.

Miinukset: Air did not work properly, no fan in the bathroom, thought there was and then I realized it was pushing out heat. Only 2 towels in the room despite is sleeping 2. Breakfast for only 1 included even though paid for a room for 2. Time

Plussat: Easy check-in. Room was exactly what was being offered online.

Miinukset: No. Certainly exceeded my expectations.

Plussat: Budget friendly, centrally located and the pool was relaxing

Plussat: The pool.

Miinukset: The door was very hard to get into. The lock was very old.

Plussat: My grandson left a stuff animal in the room & the staff found it. We went back to get it. We appreciate them finding & holding it for us .

Miinukset: People were noisy coming into the building. We were by the front door.

Plussat: The staff were super friendly!!! They made me feel welcome here.

Plussat: Nothing

Miinukset: Ac out of date. Rattled all night Shower tap broken. First staff member had poor communication

Plussat: It's was very nice. No breakfasts cause of the con 19

Plussat: Clean rooms, comftorable bed, friendly service

Miinukset: Didn’t smell clean !

Plussat: Room was very large and clean. Bathroom was clean. It’s one of the few hotel rooms I’ve stayed in that had adequate lighting. Lamps around the room. And each lamp had multiple outlets for electronics etc. Breakfast was delicious...A great stay for the price.

Plussat: Friendly, attentive staff.

Miinukset: Nope

Plussat: The front desk clerk was very helpful and had great customer service. Her and the rest of the staff did a great job.

Miinukset: The interior of room could use updating such as new carpet and new lamps.

Miinukset: Room coffe was disgusting,Almost all telly channels were in spanish Tub looked worn out.no soda machine,No Breakfast

Plussat: The staff was nice..

Miinukset: Room wasnt what i expected..its somewhere to sleep If You need a place

Plussat: Very helpful and prompt

Miinukset: No

Plussat: The staff and room was awesome!

Plussat: NOTHING!!

Miinukset: THERE WAS A ROACH IN MY BED!!! I received a refund and changed hotels.

Miinukset: This hotel is literally right next to I-20 - so can be a lot of traffic noise. But overall, an excellent and affordable hotel.

Plussat: Nothing

Miinukset: Shower didn't work, sink wouldn't drain had to ask several times for towels before finally receiving 1 towel

Miinukset: With the location fairly close to the freeway there was a lot of noise from trucks

Plussat: Nothing

Miinukset: Had roaches

Plussat: I was scared when I saw which hotel it was (at first ) But very impressed with the remodel .great price too

Plussat: Excellent value. Favorably impressed.

Miinukset: No

Plussat: Price

Miinukset: Feces on toilet, roaches crawling on nightstand, spider in sheets.

Plussat: Room was clean, everything working, nice to have fridge and microwave. Staff very helpful.

Plussat: the staff is great they didn't have the breakfast because of the virus that's going around and it was pretty good place to stay

Miinukset: would have been nice if the pool was already open but because the virus again some things you just can't have

Plussat: The moment I was able to leave

Miinukset: Service was awful

Miinukset: Bed was hard

Plussat: Customer Service

Miinukset: It was so much activity going on outside my room. People walking by at 3am which I was uncomfortable and left at 4am.

Plussat: Very friendly and professional check-in. They gave us rooms next door to each other as requested. Air conditioning worked great!

Miinukset: COVID-19 meant that we didn't get the great breakfast that other reviews raved about, but that is not the fault of the hotel. Very clean room, except they forgot to clean behind the bathroom door.

Plussat: The counter person was friendly. Otherwise, there really wasn’t anything to like. It was the worst hotel I’d ever been to.

Plussat: The breakfast

Plussat: Comfortable bed

Miinukset: Should be a two star at best. Not as nice as most 2.5 that I have stayed at

Plussat: The wifi was top notch. The staff was great. The breakfast was decent, waffle maker, eggs and sausage, and your typical continental breakfast. Easy in and out.

Miinukset: The only thing I didn't like was the bed was very hard. That is just my personal preference.

Miinukset: Staff was rude, night clerk had marked me as a “no show” even though it was a prepaid room. Wanted to charge me higher rate. Room was nasty. Burn holes in the comforter. Furniture was coming apart. Shower head was caked in scaling. This place

Plussat: They refunded my money when I refused to stay there

Miinukset: Hotel was dirty, the employees were unprofessional, they were people loitering all over inside and outside at 11 at night. I was given the wrong room that was already occupied. I have never refused to stay in a hotel until this one.

Miinukset: Keys do not work Man not nice

Miinukset: Came back to the hotel after a long night of work and the badge machine did not work for the door. I stood in the front and rang the bell and no one answered, called in and no one answered. Pretty sad that I have a room but could not get to it.

Plussat: I liked that it had inside rooms.

Miinukset: Loud guests woke us up. Marijuana fumes came through our room door. The clerk was nice but we won't go there again.

Miinukset: Was not able to stay at this location due to the poor service.

Plussat: Dirty carpeted floors in da rooms. Hair everywhere

Miinukset: Terrible for the rating. Should be 1.5 stars which wud justify the u cleanliness. Had a continental breakfast which wasn't all that but at least they fed the customers

Plussat: Accessibility to I20. Cost was good and staff was helpful.

Miinukset: Needs some TLC. Updating.

Plussat: location

Miinukset: Spiders in room

Plussat: Breakfast was decent. Hotel seems to have had some renovations done since we were here 2 years ago. Rooms were clean, comfortable beds.

Miinukset: Poor customer service. Arrived late at night with 4 adults and 2 children - each room had one queen bed. Night manager refused to accommodate us without paying additional fee. Smoke detector missing.