The Betsy - South Beach

Location Room size

Staff was totally unhelpful during the check-in Hall with reception is small and super noised in the evening, you have to yell to be heard Access to the rooms in the Art wing is complicated Included breakfast includes toasts and oatmeal only Aircondition system is outdated Beds aren't comfortable

Hey The only thing we were satisfied with was the location and friendlyness of the staff.

Hey Breakfast was very simple and two eggs extra cost 6 dollars! There was also very little to chose from in the breakfast menue. Would be better off with a buffet as an option I think. We also found the pool area(s) very little attractive. The lower one was very strange to have between the high walls and the top one was not attractive and nobody used it as we saw. It really looked like nobody used it!? The bar area beside the top pool was also not as it should be for this pricy hotel. The most dissapointing though was the size of the rooms. There was no place for our suitcases and almost no space for our clothes in the very short drawers. We ended up having our suitcases on the floor at the side of the bed and this made moving around in the room difficult for us and we expected more from the pictures in the ad for the hotel. The rooms and design of it focused more on having book shelves and strange items and figures beside the books trying to give us an artistic and exclusive feeling which it did not. The baath room was newly renovated and looked ok (but small). The balconys was also very small and faced against the narrow alley that sometimes also was very noisy at night due to people walking through it. .