The Confidante in The Unbound Collection by Hyatt

The service was wonderful, the room was clean, roomy, and had a great view. We will certainly stay again given the opportunity to return.

Nice surprise on

Room, Beach pool

No coffee Long wait for breakfast in restaurant Lack of soundproof walls -noisy elevator

Pleasant Vibe!

Staff was upbeat,sincerely friendly at every encounter,made for a pleasant stay!

Short staffed at breakfast,and lunch,no interest in trying dinner,menus bland, quality subpar,kitchen glitches everyday,restaurant is weakest link in the hotel.

Clean, chic, comfortable rooms, lovely pool, friendly staff and convenient location

Friendly staff

My stay at Thompson was very satisfactory. Everybody smiled and greeted us everywhere without making us uncomfortable or being too friendly. It was a quiet and relaxing stay that I very much anticipated, and I was glad that I chose Thompson for my first visit to Miami Beach!

Some items in the fridge were gone, which I happened to find out while using it to store some food, but it was immediately taken care of as soon as we called the front desk to notify it. All in all, great experience!