Runway Inn Miami International Airport

There isn’t anything that really stood out to us. We like the free transportation offered.

The man helping us at check in reeked of marijuana and kept accidentally talking to me in Spanish after I told him many times that I couldn’t understand what he was saying. Our room shower had no hot water— the lady at front desk said “try the sink”. The hotel itself is falling apart, does not give off a safe, comfortable, worthy of my money vibe.

I have stayed at this property many times but this last time was horrible. They changed to pick up location from upstairs to downstairs and after I waited for 2/12 hrs upstairs a s calling the hotel many times I then found out that I needed to go downstairs. No hot water and it just wasn’t a pleasant stay

Nothing

There were bugs everywhere.

Customer service

Rooms were not clean

Awful hotel, with untidy looks. We arrived at 10pm and the front desk told us that there is was availability for our room request and that the prepaid reservation we had was a mistake of the site (hotels.com) and no alternative was given.