Hotellit lähellä
Minneapolis Convention Center,
Minneapolis

Plussat: Smooth flight from Copenhagen to Berlin - uneventful which is good. They even offered free coffee and tea.

Plussat: My first part of the flight, from SFO to CPH, was good. It was the second part that was terrible.

Miinukset: SAS never emailed the second boarding ticket and there was no agent at the gate to help me print one. I paid $20 days in advance for a front aisle seat (6E), but was boarded last (group H) and had to put my carry-on in aisle 26. The stewardess was very rude and seemed racist towards me.

Plussat: Row of seats to myself. Free coffee.

Miinukset: Coffee refill.

Miinukset: Multiple delays. Need to offer back up flights and hold connections for delayed flights.

Plussat: Everything was very good except that it would be nice to include a small free snack with the drink, ie. Pretzels.

Miinukset: The worst part was that we waited an hour for our luggage afterwards. This caused us to almost miss our ferry connection (last one of the day). Also when we finally got our luggage it was soaking wet (I had a backpack and my clothes inside was wet!) so clearly the luggage had been standing out in the rain for quite some time.

Miinukset: They need to check the tv screens. On two different IcelandAir planes my screen wasn't working.

Miinukset: They forgot our vegetarian meal requests on both flights. Few drinks. Old movies.

Plussat: The crew is very nice.

Miinukset: I was cold and I didn’t have a blanket. They should have at least one blanket per seat available. Most of the people had blankets but some didn’t.