The Westin Minneapolis

The breakfast was excellent as was the room. The hotel itself is quite stunning.

The staff was as unfriendly and the server, Abraham, was very rude. We came at the end and his annoyance was clear. The front desk incorrectly checked me in and didn’t save my card properly. When I inquired about the issue, she was very rude and indicated the problem happened due to a third party and tried to make me feel inferior because I didn’t book directly through the hotel. The front desk agents were not friendly. There was only one agent who was friendly. He was very warm.