Minneapolis hotellit Downtown West

Plussat: The staff were extremely friendly and the atmosphere was great.

Plussat: Location

Miinukset: Business center was expensive and slow. Only 1 of 2 computers actually worked.

Plussat: Loews Minneapolis Hotel completely blew me away during my stay this past week. The skyscape view was incredible, and the hotel is perfectly positioned around a ton of awesome shops, restaurants, and venues for those who get time to explore. The front desk and Star Service staff were unbelievable. I've been to hundreds of hotels in my professional lifetime, and Loews ranks among the very best hotel experiences I've ever had. Even the valet was amazing--that's hard to find.

Miinukset: The morning breakfast buffet was overpriced for what was offered. I'd suggest discounting the $20 buffet price for those staying in the hotel (perhaps if they're willing to charge to the room for verification).

Plussat: Beautiful room with a wonderful view. The bed was very comfortable and amenities well stocked. Loved the jacuzzi bath tub with television built into the wall for entertainment! We will be back when staying overnight downtown Minneapolis.

Plussat: love the location in downtown Minneapolis, and the bars and restaurants near the hotel are great. Location right off of first avenue.

Miinukset: I think the area right next to the lobby leading up to the skyway was under construction, kinda unattractive but no big deal. I will stay here again.

Plussat: Great downtown location, a couple of blocks from Target Field.

Miinukset: Parking is limited and the staff is rude and judgemental.

Plussat: The staff was attentive & very courteous. The beds were sooo comfortable. The food was great and the bar went out of their way to meet our needs. Did I say the staff was attentive & courteous? Had a great time at the Graves 601.

Plussat: Our room was nice, but the mattress on the king size bed was old and springy. Also, the previous occupant of the room had set the alarm on the ipod docking station, and we were woken up several times before we were fully awake enough to turn it off.

Miinukset: Way to expensive for what they have to offer. Valet parkin was 30 dollars a day!

Plussat: Excelent hotel.

Plussat: Discreet hotel, therefore very secure. Friendly, knowledgeable staff. Rooms light and airy with comfortable beds and every comfort. Best hotel that I've stayed in in Minneapolis.

Plussat: great rooms, great service, great location

Plussat: My wife and children were in town to go to a Twins game. Chris at the front desk relized we were there for the twins game and moved our room so that our boys were able to see the stadium from the room. Thank you Chris and thank you Graves hotel.

Miinukset: Nothing

Plussat: THe room was quite nice & a good size, breakfast delivered on time, cleaning staff particularly pleasant.

Miinukset: There was no tub in the bathroom & no bathrobe.

Plussat: The atmosphere and location

Miinukset: If you do self park it's a bit confusing and inconveient.

Plussat: The hotel was clean and the rooms were a good size with comfy furniture. The staff very friendly and always willing to help you out. Either by recommending places to eat, calling you a cab, or by doing anything else to make your stay enjoyable :) Also they had good happy hour prices and serve food 24/7!

Miinukset: So apparently the hotel only "naturally" cools their rooms in winter and our room was very warm and there is no way to cool your room down then so we roasted the whole time we were there :( Also the fact that you have to take 2 sets of elevators to get in and out of the hotel was kinda inconvenient.

Miinukset: Noisy air conditioning system and noisy neighbors one late night.

Plussat: The location was excellent and easy to get to. Short walk to everything we needed. Rooms were spacious and clean and nice looking. Staff was friendly and helpful and knowledgeable about the area.

Miinukset: Glad I checked on the parking situation. They weren't kidding about the tightness of the underground ramp. It was really convenient and was fine for the Subaru, but darn glad we left the pickup at home.

Plussat: Everything was great.

Plussat: Huge room, nice lobby, great location, and tasty breakfast.

Miinukset: Hotel sites indicate the hotel has parking, but do not say that it costs an extra $20 per day. "Parking" should mean "Free Parking". Also, some parking spots are very tricky to get in and out, even with a compact car. Breakfast gets hectic near the finishing time (9 am on weekdays); better get there early if you want to avoid a line and get some food.

Plussat: The breakfast!

Miinukset: Paying $17 for parking when I had a room! Parking should be free

Plussat: Great breakfast included. Great location, right in the middle of downtown.

Miinukset: Pool dos high chlorine

Plussat: Staff was pleasant and helpful. Rooms spacious and clean.

Plussat: Very friendly staff that wanted to make sure you were taken care of. Hotel was updated and very clean and quiet .Location was very convenient; close to train, target center, and has the attached sky walk. Early departure and complimentary breakfast was ready prior to 6:30. Did I mention the 5 star staff---very pleasant to deal with at every inquiry! Great job folks!!!!

Miinukset: Not familiar with Hotel layout; check in is on the H floor. Parking extra, underground, and you have to switch elevators to get to your room. No meal delivery to the room; not a major issue.

Plussat: Great room size, baby cribs available. Location is above parking garage so it is very quiet and undisturbed once you get to the hotel. Close to downtown, breweries, restaurants, and stadium.

Plussat: Large room, included breakfast, contemporary decor

Miinukset: Awkward structure with lobby several floors above street level. Two sets of elevators - first to get to lobby, second to rooms. Underground parking very tight

Plussat: The breakfast bar is always great. The staff was extremely nice and welcoming

Miinukset: All was good

Plussat: Good customer service and loved the complimentary breakfast

Miinukset: They were doing construction during our stay but a big issue for us was parking even though it says online that parking was available they denied us of parking in the lot he claimed parking slot were filled there was a lot spots open in the back by the way we came from out of town and up having to spend $$ for parking constantly because we were in and out of the garage

Plussat: Easy to get to & was a good value. The parking lot is small & we ended up using public parking across the street, the cost was the same as parking at the hotel.

Plussat: That the room was clean and the complimentary breakfast

Miinukset: A shuttle bus should have been provided from the airport to the hotel.

Plussat: Good value for money and extremely convenient to downtown Minneapolis.

Miinukset: Pool was quite small and not conducive to swimming laps and the exercise room was also small and poorly equipped.

Plussat: The rooms were very clean and the breakfast was excellent, would definitely stay here again.

Plussat: It was inexpensive.

Miinukset: It was loud all night long, I slept horribly. Also I was worried about the safety of my vehicle.

Plussat: Convenient location, right next to the light rail makes it easy to get to and from airport, mall of America. Right downtown near the stadiums and great restaurants.

Miinukset: NA

Plussat: Comfortable bed and clean room

Miinukset: The TV and most of the lights didn't work. I called the front desk twice and both times they said they were sending a tech to fix it. No one showed up. I then walked down to the front desk and asked, they said there were sending someone up. No one every showed up. Had to watch football game at the bar.

Plussat: Near every fun thing I N downtown Mpls.

Miinukset: Parking

Plussat: Very clean and fresh room.

Plussat: Price for location

Miinukset: Responsive staff ie there were people with an open bottle drinking when I got back from dinner. The staff would not call the police. It’s told I could call the police

Plussat: We were in town to attend a Twins baseball game, so this was a perfect location to walk to the ballpark. It's also close to a lot of great restaurants and other downtown activities.

Miinukset: We came back to the hotel for nightcap and the bar had already closed down. Other than leaving the property, we didn't have another option. It wasn't even midnight on a Thursday night. Seemed odd for a downtown hotel.

Plussat: Bed was super comfy and the room was dark and quiet.

Plussat: I just loved this hotel it is close to everything. A convenient walk from the light rail and Nicollet mall

Plussat: The breakfast was excellent as was the room. The hotel itself is quite stunning.

Miinukset: The staff was as unfriendly and the server, Abraham, was very rude. We came at the end and his annoyance was clear. The front desk incorrectly checked me in and didn’t save my card properly. When I inquired about the issue, she was very rude and indicated the problem happened due to a third party and tried to make me feel inferior because I didn’t book directly through the hotel. The front desk agents were not friendly. There was only one agent who was friendly. He was very warm.

Plussat: We were so happy with our stay at The Westin in Minneapolis! We arrived at the hotel early on the morning of our stay, and the hotel sent us a text when we were on our way and promptly made sure a room was ready for us (hours before check-in!) and also sent us instructions on parking options in the area. We also got an upgraded room, which we weren’t expecting. The lobby area is extremely comfortable, with a lot of various seating options, and the staff was incredibly friendly and helpful. We’d love to stay here again!

Plussat: Clean, quiet and comfortable hotel.

Miinukset: Expensive to park, if you are driving.

Plussat: The lobby and restaurant are in a beautiful old bank building that has been restored. The rooms are modern and clean.

Plussat: Excellent lobby. Good room service/bar food. The decor is stylish.

Miinukset: Small. No view. Don't like valet parking, but there is nothing they can do about that. Also, they put us on a preferred floor, but I think they put everybody there, because it was obvious people weren't travelers...talking loudly in hallways at 1am etc.

Plussat: The location was good.

Miinukset: Very poor service overall. No keys in locker rooms for lockers. Poor turndown service (they only closed the drapes), beds were hard - not the "heavenly bed" Westin promises. Overpriced for the product delivered.

Plussat: Staff were friendly and helpful. The front desk comped me the WIFI fee due to a mixup with the booking/reservation. Very nice. It's good that management gives them some leeway to act independently. Makes me more loyal; even though it wasn't really necessary.

Miinukset: Somehow booking.com and the Westin didn't connect on my reservation; so there was no record of it. The front desk called booking.com and they re-faxed the reservation details. Could there be a way to do these transactions electronically rather than relying on sending/receiving a fax? Thanks.

Plussat: good service and cleanliness, helpful staff, room was changed immediately when first room smelled of urine

Miinukset: elevator system with cards to activate doesn't work well, both cards malfunctioned, had to make trips down to desk to get fixed, couldn't get in room

Miinukset: The limited late night menu for 24 hour room service and cost of food/service.

Plussat: Location. Skyways and access to Nicollete Mall within steps. Ambiance is a good blend of old with the new architecture.

Miinukset: Bedside lamp not functional.

Plussat: The hotel is conveniently located on the light rail line that runs directly downtown from the airport. Similarly, it is on Nicollet Mall where all the shopping and restaurants are located in downtown Minneapolis.

Miinukset: Caution - there are rooms that have windows into a pseudo courtyard-like space. I prefer a room with natural light, so you may want to specify your preference when booking.

Plussat: the pool was nice, the food was excellent, the staff were helpfull and accomodating

Miinukset: check-in was difficult as they understaff the desk, no one was even there at one point

Plussat: location is very good; staff very helpful

Miinukset: had lost my reservation, but I fortunately had copied it; swimming pool and workout facilities were marginal at best

Plussat: The exercise room and pool

Miinukset: The service in the dining room

Plussat: Friendly, helpful staff, comfortable, clean room

Miinukset: Confusing parking arrangement

Plussat: Convenient location, friendly staff, clean, quiet room. Overpriced for the size of the room, which was fine because we weren't in it much, but it really was tiny. Great view, comfortable bar/lounge area and great spot for walking downtown.

Miinukset: Garth Brooks

Plussat: The room was a nice size and clean. The staff was excellent. The staff in the M Lounge were outstanding. Everyone was so helpful and went out of their way to make our stay pleasant. I enjoyed my time there

Miinukset: A couple days housekeeping didn’t leave enough towels.

Miinukset: Long walk from parking garage

Miinukset: It's just not worth what they charge. Front desk operations has nice people but not wait lines are long. Noisy and hard to sleep. Beds need to be replaced.

Plussat: Walking distance to a lot of attractions. Very friendly and helpful staff

Plussat: Felt fancy, drove up in my muddy f250, looked at this crazy redneck like I was out of place. Had them valet that sucker right on the spot, smiles and friendliness (easy and fast) "that what she said" , had a greeter summon an elevator and direct me to the 5th floor, jammed to some dope elevator tunes. Got to the front desk, a little backed up , the fancy fancy platinum members line was bone dry, guess I wasn't that special. Cutie behind the counter was polite and humorous. (Received the cards) bam elevators, bam at my door on the tenth floor, bam key swiped, and then.....

Miinukset: You got to set your expectations on size low, Immediately my buddy had to rub in my face "way to go on getting the smallest room bruh" I replied "ST@#" started getting ready for our concert, I then call the frount desk and ask for one of them rolly beds, "yes sir we will send it right up" bam problem adverted, took an hr to get all ready (bruh was being a pre- donna ) still no bed, phhh we gots to go so they will come drop it off , so we leave ( fast forward through all the dark/IPA non hipster beer fest, eye melting, ear penetrating, mind blowing sounds of senses fail/sum41 and post game pizza at louches) drunk walk back from all that madness, get to the lobby and apparently Vinilla Ice Ice baby is staying there to and had all his groupies waiting down there for them, a couple girls come up to my buddy and ask "do you know which room he is in?" That playa was all like " yeah follow us we just ran to get Ice his "stuff" " up the elevator and to the door *fist bump* open the door......just the small room, 1 bed (no roll out) SMH. Called front desk again "sorry we are completely out" nooooo! I called shotgun so I was legit, buddy froze on the floor, at 3, 5, 8 am sounded like someone was banging on our door, royaly pissed me off, (no one was even there!?) after the second knock and my friend slowly dieing of hypothermia we called and asked them to send up pillows and blankets, got them , bro was no longer a popsicle. Woke up called the manager/ now we all good, I would totally stay here again when I'm downtown!! For realzies!

Plussat: staff was great overall clean

Miinukset: bathroom stink long way from parking garage