Miri hotellit lähellä Imperial Shopping Mall

Plussat: Everything

Miinukset: Nothing i didnt like, cause everything is good

Plussat: Staff are so friendly and make you feel at home..

Miinukset: MCO Covid19..

Plussat: Hotel Environment

Miinukset: Location far from shopping mall

Plussat: My stay here was just excellent, from the time I entered the hotel for check in. The lady that checked me in strives for excellence in her service and that is evident. She even upgraded my room without even having to ask. The facilities are also very nice and the beds super comfy. We were surprised with how huge the rooms were. Restaurants on site and many across the road. You will also find massage places nearby within walking distance. Malls are close and a grab will cost you MYR5-10 or you can walk to at least two of them. Will definitely only be staying here in future and highly recommend it .

Miinukset: There was nothing to dislike about this place.

Plussat: Excellent service from check in to check out.

Miinukset: Nothing

Plussat: The fact that this is one of the hotel in Miri which wasn't classified as a Quarantine Centre made me feel more secured and thus quality of services offered was exceptional

Plussat: Big room

Miinukset: Fridge needed changing bath plug broken

Plussat: Location, pool, professionalism of staff, spacious rooms and areas in general, pool and gym, 'Drinking Ape' bar on ground floor, views

Plussat: The quietness and spacious room.

Miinukset: None.

Plussat: Environment peace, clean

Miinukset: TV not clear

Plussat: The room is big, got bathtub, very comfortable, value for money

Plussat: Have the car park and security .

Miinukset: If can give discounts when school holidays and other festival time.

Plussat: The location, close to the main facilities and food markets. The rooms enjoy a lot of natural light thanks to the large windows. There's a hot-water dispenser in each floor

Plussat: The view from the windows are nice.

Miinukset: A bit far from convinience stores.

Plussat: Location, friendly staff

Miinukset: No cupboard in room/insufficient place to hang clothes

Plussat: Good location at town.. Few minute walking to mall and av a nearby bank

Plussat: All accept tv channel

Miinukset: Improve the Tv channel

Miinukset: The a/c isn’t cold enough even though on 16c

Plussat: Location was convenient and accessible to shops by walking around.

Miinukset: Previous stay in 2012 was good hence coming back to same hotel but experience this time around was underwhelming as ceiling was run down, toilet clogged up, air conditioning not cold, socket outlet damaged my laptop charger, bed was too soft.

Miinukset: The variety of foods is not mucb

Plussat: I didn't expect that they would give us the much bigger space this time. I usually got the straight room with only shower. Since my child is requesting for a bath tub, they indeed gave us the bathtub and also a shower

Plussat: Mall is accessible.

Miinukset: I was transferred from one room to another room to another room again, three times. The first room they gave, TV was not working. Second room shower head was not working, third room toilet bowl was blocked. Really poor in maintenance. Although the staffs were OK but management have to do something about it. I think they must look for the best maintenance team. Moreover, along the hallway esp in 12th floor, ceilings have holes and water was dripping I guess problem in piping/aircon. In terms of cleanlines, it was OK, the worst is the toilet tiles - all the black dirt/stain were visible and toilet seat is also grossed as the stain is also visible. This is my first time in Meritz and was really looking forward to it, but overall its a sad experience. Hopefully management will take this seriously as its not ok to pay for a room hotel yet basic facilities were not well maintained.