Hotellit lähellä Mombasa Moi Intl

Plussat: The hotel is family friendly if travelling with infants and children. There is a variety of food for infants. I enjoyed the separate adult swimming pool that remains open till 8pm right next to the beach!

Plussat: Sumptuous breakfast and excellent customer service

Miinukset: Dinner menu variety very limited

Plussat: Hyvä ruoka, upeat illallisohjelmat, kiva henki sekä henkilökunta. Alue viihtyisä ja melko laaja, monenlaista tarjontaa.

Miinukset: Huoneet ok, mutta kylpyhuone kaipaisi päivitystä. Hotellin alueelta mennessä yleiselle beachille ei askelta päässyt, ettei ollut kaupustelijat parvena myymässä kuka mitäkin. Sitkeätä lajia.

Plussat: first of.all the staff were friendly helpful and.smiled a lot especially Mariam. The animation team were excellent.. good entertainment thumbs up to Biloh Anthony UK boy. and the girls

Miinukset: the shower control was crazy..either too hot or too cold...Toilet needs revamping

Plussat: Ystävällinen henkilökunta. Todella hyvää palvelua kaikissa asioissa.

Plussat: The fridge to be dtocked we at least water

Miinukset: The bed with two mattresses

Plussat: Runsaasti tuoreita hedelmiä aamiaisella ja illallisella. Iltaohjelmat. Swahili lounge oli hieno.

Miinukset: Huoneet olivat vähän kuluneita. Kylpyhuoneessa ei suihku toiminut ja WC pytty toimi myös huonosti. Vaikea kulkuinen maasto, paljon rappusia.

Plussat: The staff were exceptional and made the experience special.

Plussat: The pancakes were Amazing! Luvly all inclusive package, amenities were many and reliable..even @100% capacity the hotel staff were kind and always helpful.

Miinukset: The joining of two single beds to make a double bed. Slightly uncomfortable..

Plussat: Amazing

Miinukset: Pool area, bed comfort, beach, reception

Plussat: A lot of varieties on the menu; staff very friendly

Miinukset: Rooms need to smell fresher; aircon system needs to be cleaned/serviced;

Plussat: Location, pools, and wonderful staff. Excellent place to stay with small children.

Miinukset: Room furniture and bathrooms at basic level and not clean.

Plussat: The rooms were spacious and clean, the staff was very friendly and helpfull. There was animation for those who wanted but there was also a quiet swimming pool, so something for everybody. Near the beach, nice terrasse ... Overall, a nice stay, might consider to go back there

Miinukset: The gym and spa was a bit disappointing (very basic) and they charge extra so... they might want to consider to make some extra efforts for the buffet

Plussat: Nearness to thr beach

Miinukset: Food needs a bit more flavour n variety

Plussat: Check in team was awesome

Miinukset: Dinner reception was wanting.

Plussat: The pool the gym and the room was all lovely.

Miinukset: The WiFi was not great and I couldn’t really work there very well which was annoying because I had some important stuff to get done and I ended up having to walk to the local coffee shop. David was lovely and did try to help a number of times but I think it’s something to do with the Mac and the WiFi connection. The food was also pretty basic in the buffet restaurant and not great for vegetarians.

Plussat: Mukava rento tunnelma, aisiat hoituivat hyvin. Ystävällinen palvelu. Siisti pihapiiri, mukavia oleskelupaikkoja eri puolilla aluetta.

Miinukset: Ei lounasvaihtoehtoja, vain buffet, muut ravintolat eivät olleet auki.

Plussat: Sijainti rannalla ja hyvä uima-allas. Siisti ja tilava huone, jossa hyvin toimiva ilmastointi.

Miinukset: Huoneessa ei jääkaappia, aamiainen ei kovin erikoinen.

Plussat: Location was good, housekeeping staff did a fantastic job.

Miinukset: It sometimes felt like the restaurant staff and pool attendants gave preferential treatment to foreign guests.

Plussat: Staffs were friendly and the service was very good ,would certainly be back.

Miinukset: 1.my fridge was empty throughout my stay . 2. Limited option on alcarte menu.

Plussat: The service from the staff is exceptional.Everyone was too kind and friendly. The meals we had (dinner and breakfast) were amazing, good variety too. The view of the ocean from our room was breath taking.

Miinukset: The flushing system of the toilet in our room didn't work. The no plastic bottles allowed in the room rule is understandable but having to walk to the reception for drinking water was a bit of a bother. Maybe providing a water dispenser per floor could help.

Plussat: i liked everything from the rooms, dining area, and meals

Miinukset: i have no major complaints but just a suggestion. personally i don't do pork. I wish you would balance eg bacon both beef n pork, sausages- beef.

Plussat: The property was very nice, the staff was friendly, the food was very good, the room was nice

Miinukset: The food was pricey.

Plussat: Very friendly staff

Plussat: The food in General was good, Breakfast n Dinner (Was my package) however waiters tend to stress you to buy drinks, free drinking water is provided (But with a Hustle ! ) some staff members are very helpful and friendly (Christine the receptionist was a good example) others were abit clueless or pushy. The pool was big, nice and clean, unfortunately it was raining most of the time during our stay.

Miinukset: waiters tend to stress you to buy drinks, free drinking water is provided (But with a Hustle ! ) , the rooms are too SMALL , and they have issues with more than 2 people in the room. I had a water pipe break but was fixed, unfortunately it happened while I was taking a shower (at that point the HOT WATER tank was full) so I almost got Burned ! The next day there was no HOT water (they use solar heater which didn't work while it was raining the whole day) but there was cold water. (VERY TRICKY SHOWER). They have (Built-In) Toilet tank that didn't work properly. In short they have a luxury bathroom with NO FUNCTIONALITY, just great marble and lightnings. Last but not least they don't have a hotel Software (things are done manually with alot of paper work) u will end up with a big File by the time you spend 2 days in this hotel. You also have to wear dress-code (No shorts) at all times in the restaurant which I find abit controlling and impractical for a resort by the beach.

Plussat: Ruoat olivat hyviä, meillä oli puolihoito. Henkilökunta avuliasta. Siivous hyvä. Hääpäivä oli ilmoitettu hotellille ja oli upeaa yllätystä järjestetty koko päiväksi. Hotelissa ei yhtään suomalaista ollut asunut hetkeen, positiivista. Menisin uudelleen kyllä. Rauhallinen ja turvallinen alue.

Miinukset: Henkilökunta olisi voinnut tullessa kertoa, että pienellä rahamäärällä puolihoidon saa all inclusiveksi, eikä vasta kun lähdettiin. Veden paine todella huono suihkussa. Lukko oli mennessämme rikki, ovi ei mennyt lukkoon, pari kertaa sai toinen käydä respassa sanomassa, ettei huoneesta voi yhtäaikaa lähteä.

Plussat: Kts edellinen arviointi, yövyttiin ekaksi 4 yötä ja sitten yksi yö. Arvostelu neljän yön kohdalla.

Miinukset: Kts edellinen vastaus

Plussat: The chef did well but he could do better.

Miinukset: 1.dirty bathrooms 2. 3-legged dining chairs. 3. Untrained servers. 4. No proper bar 5. Slow service, young children had to wait for their order while adults ate.

Plussat: Leah was the best customer service person I met in all the hotels I stayed over in Kenya. She is super friend sweet and charming . Because of her I would stay again .

Plussat: Location is perfect. Our room was very big. The hotel is very private. Clean beach and great views.

Miinukset: Very slow service. Very basic f&b

Plussat: The location of the hotel is incredible and the staff were super nice. The swimming pool is definitly a plus and it was very good to spend some time there. The beach on the hotel front is good, and only the hotel guests are there.

Miinukset: The wifi was horrible. I needed to work online and it was impossible. The breakfast could have more variety: cheese, ham, expesso coffee, etc.

Plussat: Love the potential in terms of architecture and ocean view.

Miinukset: The property is in need of serious renovation and repairs. The walls are filthy, torn cushions on chairs, beach is not maintained, towels are flat, no tub stopper, leaking ceilings in main lobby areas. I would definitely return if the place were restored.

Plussat: The rooms were big and the easy beach access

Miinukset: For a 5 star resort the hotel had extremely poor management. Lacked alot of maintenance. I stayed room 14 on the 3rd floor, the curtains were soaking wet, room was infested with ants, they did not refill the tea and coffee bar, sheets had brown stains, shower did not work, no hot water, hot water tap in the basin did not work. I am extremely disappointed with my stay.

Plussat: Rooms were fantastic and the staff were amazing. The front desk manager Leah is amazing she is Gem.

Miinukset: Meals were not so great.

Plussat: The staff where excellent good to talk to. Breakfast was good

Miinukset: The room was different from the website. And was too small for a double room. The TV is parallel to the bed so you can’t seat on bed and watch. Either I stood while my partner took a chair. Talked to staff about it who promised un upgrade but never did it.

Plussat: Nice hotel in the city centre of Mombasa, walking distance from the elephant tusks (less than 10 minutes), the spice market and Fort Jesus (20 minutes). Good place to relax after sightseeing in Mombasa (and its hustle and bustle). The staff was really friendly and helpful during our stay. Rooms are spacious and clean, good breakfast.

Plussat: The Prideinn Hotel is situated not far from Mombasa Moi International Airport. They provide rather spacious rooms. The restaurant is really good, especially the breakfast buffet.

Miinukset: The first room I was given had the issues with window lock. It is just above the balcony on the very populated street. Not good for security reasons. I had changed the room to a smaller one, but with good main window lock. Nevertheless, the window in bathroom could not be locked at all. It seems to be a general problem with windows locks in this hotel. There was no hot water in the shower. It was just a bit warmer than the one from cold tap. Most of rooms are facing very noisy street. Moreover, the surrounding area does not look very secured.

Plussat: It's placed right in center. Rooms are very large and very nice - quite high standard.

Miinukset: The hotel needs an overhaul - not so much in the rooms, as they are quite nice to the least. But hallways, elevator, restaurant are looking worn.

Plussat: Location and good breakfast choices. Friendly staff very eager to please you

Plussat: The beach front was excellent.

Miinukset: The swimming POol

Plussat: it was nothing out of the ordinary. However, I became sick the second day I was there and spent the next 2 days in bed. Having paid for all those meals which i could not eat, I was shocked when they charged me for soup when I could not attend a meal. And it took forever to get that delivered. When it arrived it was vegetable soup instead of broth. I was very disappointedm

Miinukset: Service. Tried phoning the number on my confirmation 3 times while in Nairobi with questions but never reached a live person and was unable to leave a message. Cost. my initial contact gave a reasonable price. But it did NOT indicate that once I received the final information that there would be almost the same amount added in taxes as the original estimate. i would never have booked it at that rate. AND THEN they overcharged me. They realized their mistake and showed me the charge was canceled. But imagine my shock, dismay and frustration when I found that same amount on my credit card statement. I am trying to sort this out, using a friend in Nairobi as i was concerned about the language barrier. He is making very little headway. Even if I had been well, there was nowhere near the activities i have enjoyed at other resorts.

Plussat: Restaurant and facilities were good. Staff was friendly. Pool was nice.

Miinukset: Some rooms and common areas need refurbishment. Food at Le Bistro is average.

Plussat: Clean beach....good food .....comfortable bed.....friendly staff. And Sails Restaurant is very beautiful. .

Miinukset: The rooms were not cleaned in good time...the guy cleaning our room was doing so in the evening.

Plussat: The Customer Service was impeccable!

Miinukset: Nothing.

Plussat: Ystävällinen palvelu, WiFi, viihtyisä allasalue, ranta vieressä.

Plussat: Nothing, everything kept breaking down.

Miinukset: First, was rarely hot water in the showers. I had to change rooms 3 times in a 4 night stay. Worse still their staff kept ignoring my complaints to the point I had to walk to the reception for them to act on the issue.

Plussat: The breakfast variety and my room had a great sea view

Miinukset: The check in process took time

Plussat: Views cleanliness

Miinukset: Nothing

Plussat: Nice location and views

Miinukset: Service is very slow

Plussat: I like the hotel, is clean, calm and in a very good position.

Plussat: Friendly and helpful staff from reception, gym and hotel restaurant. Clean gym and stunning pool. Apartment suite was very clean and well appointed.

Miinukset: Kitchen staff and chef do not fully understand what gluten-free requirements entail. This is an opportunity for training, especially with their á la carte menu. However, rice and potato options were readily available. Speaker system, cappuccino maker & kitchen sink (pipe from basin to exit pipe were not connected) were not working.

Plussat: The view was magnificent

Miinukset: Customer service was horrible and for such a beautiful hotel there’s no much activities going on in the hotel

Plussat: The views were stunning. Well maintained and kept property. Close to town. The staff are extremely helpful if you needed something done. Brenda and Samuel at the front desk went above and beyond their duties to help me when I needed help with connecting to my work.

Plussat: - Spacious room

Miinukset: - Low pressure in the showers - Tap water not good for consumption. You're notified of this but it makes simple tasks like brushing teeth complicated.

Plussat: Towels-Challenges with enough towels when the hotel is full both in the room and swimming pool. Some meal choice got finished during breakfast like Chicken Wings.

Miinukset: The room space, cleanliness and DSTV sports channel. Good breakfast.

Plussat: Very nice rooms with super view ( blok A is seaview), nice garden and pool and friendly staff.

Miinukset: The poolbar was running loud music until 3 am which I felt was unbelievable because half the rooms will be heavily disturbed by that.

Plussat: The room is very spacious with exquisite finishing , nice and quiet gateway, relaxing and the swimming pool is clean!

Miinukset: The bath towels are old.

Plussat: Aamiainen oli hyvä ja riittävä. Henkilökunnan palvelu oli ystävällistä ja puutteet huomioitiin heti ja korjattiin. Geniusalennus huoneemme oli retro ja kulunut mutta toimiva.

Miinukset: Sijainti oli hieman hankala, koska olimme liikkeellä ilman autoa. Lähimmät ostospalvelut noin kilometrin päässä hotellista. Tuli sentähden käveltyä ja reippaitua.

Plussat: Location is ideal, close to town and not in town.

Miinukset: I did not get the free upgrade to a superior room when I got to the hotel.

Plussat: Se oli siisti ja luotettava

Miinukset: Lähistö ei ollut kävelyaluetta, muualle piti matkustaa uberilla tai muulla kyydillä.

Plussat: Huone oli tilava ja parveke iso plussa.

Miinukset: Sijainti hieman haastava, sillä kävelyetäisyydellä ei ole hirveästi mitään eli taksilla liikuttava. Hotellin ravintola oli laadultaan vaihteleva. Tulin kipeäksi salaatin syötyäni, mutta lämpimät ruuat olivat ok.

Plussat: It's my second stay at this property. I had stayed there when it was called Best Western. I have noticed a change of management to a more friendly and welcoming staff. Many thanks to the GM Mr. sinjah though he's such at young age yet he has the capability to run such a big place. The breakfast was good with a large variety of open buffet and alacart. However, for lunch and dinner the menu is abit limited thu the chefs do try their best to accommodate your cravings. The rooms are big with plenty of electric sockets, fan, Air conditioning all working in good condition. Plenty of consistent cold and hot water with high pressure. The staff is friendly and very accommodating. I will definitely recommend this place to others and look forward to staying there again.

Miinukset: I have enjoyed my stay except for the fact there were some light construction work of renovating the pool bar and changing some ceramic tiles. However, I am sure that will benificiary for future guests.

Plussat: Really enjoyed my stay

Miinukset: The room is large.

Plussat: The service at the bar was excellent!

Miinukset: Your breakfast tables have a rod underneath that kept hitting my legs.

Plussat: A very charming hotel in the city centre, old colonial style with spacious rooms and very friendly staff.

Miinukset: Hotel facilities such as gym and the like are limited. Food was only average.

Plussat: The meals were delicious though pricey

Miinukset: Food prices

Plussat: The general response from the staff is good

Miinukset: The room I spent in is a bit squeezed,

Plussat: Great location (walking distance to Fort Jesus, banks and shops), friendly staff, good breakfast, good restaurant.

Miinukset: Nothing in particular.

Plussat: Centrally located in the central business district

Miinukset: Waiters not so intent in getting customer get the best the restuarant can offer.

Miinukset: Breakfast lacked pancakes

Miinukset: Resturant staff is unprofessional you ask questions they will be mad for no reason

Plussat: The beach pub was nice. The private Beach was good.

Miinukset: The bathroom and tolet floor was dirty. Bath curtain was dirty. The shelves in the closet were all dusty. Poorly maintained infrastructure, needs renovation and regular cleaning.

Plussat: Clean rooms.friendly staff

Miinukset: dull&boring rooms with poor workmanship with regard to finishing.room fittings not well maintained.a night club on site played really loud music till dawn:(

Plussat: The basic positive point of this hotel is its position opposite the beach with a swimming pool overlooking the ocean in spite of the fact that to go to the beach one is hampered every minute by the locals trying to sell you something without leaving sp apart from going into the ocean not exactly a beach to lie on.

Miinukset: As a hotel owner in France the negativity of this hotel is that it is not run or managed by anyone capable and no one has any idea how to run a hotel. They were incapable of finding the fact that months before arriving they had debited my visa card for the complete amount.......No internet in the room to work...The only positive and excellent guy was Mr SIFA , in charge of the IT department who was able to let me have a decent internet to work although it stopped every evening and had to be reset every day which took a long time so about 80% of my time there was trying to get internet to work. I was allowed a day's refund but it took 2 hours to get and the only way was to say that I would call the police as they had no idea...I was in the Bureau de change section and whilst I was waiting there for all the issues above there were many guests who wanted to exchange dollars/euros etc for Kenyan shillings and they were not able to do it.!!!! As for everything else it was better to do it one self - getting new towels every morning, getting new bottles of water every morning....basically no main person to be in charge of the cleaning staff and although messages were taken at the reception nothing happened. My suggestion as a hotel owner is for the owner or director to get a person in charge of the admin section, someone in charge of finance, someone in charge of customer service etc to at least try and get things to work. with people who have hotel education or experience and not people who listen but have no idea.....With my 20 years as a hotel owner the only person there was MR SIFAS and the manger should double his salary and give him more responsibility.. My other negativity is the really high expense of everything in this hotel - room, meals etc.

Plussat: Everything was ok

Plussat: The grounds are very well kept, good swimming pool and bar areas and private beach

Miinukset: A lot of the staff try to swindle money guests from asking you not to pay laundry at the cashier. The rooms do not have a "do not disturb sign"hence there is a lot of disturbance from housekeeping knocking as early as 8 o weekend

Plussat: The location is perfect

Miinukset: The service, rooms are dated, room service does not knock.. Just opens the door and lets themselves in

Plussat: Have sealed bottle water instead of the reaf bottle

Miinukset: TV channels were limited.... At lest DSTV for us football fanatics and sealed Water Bottles

Plussat: Swimming pool and the beach

Miinukset: Old mosquito net, too much mosquito in the room, no working A/C, pool food quality,...

Plussat: the bed was extra comfy, the beach view is priceless. Always a please to be back and while in Mombasa, this will always be my home unless otherwise

Miinukset: Nothing

Plussat: The customer service is excellent

Miinukset: Location of the hotel is a bit landlocked, far from the beach

Plussat: Clean rooms. Nice pool. Very courteous staff. Nice meals. You should try their lamb chops.

Miinukset: The AC remote was not working. So I had to wake up switch it on and off and could not be regulated.

Plussat: The location of the hotel is absolutely convenient. The staff were very friendly and helpful. A small, cosy and quiet hotel, I enjoyed my brief stay.

Miinukset: They could do a bit better on the breakfast options.

Plussat: Good location and good staff.

Miinukset: Client complained that the room always smelled damp.

Plussat: The location close to malls and beach and the place was just amazing

Miinukset: But the rooms are a bit smaller than expected

Plussat: The hotel was well located for the SGR station, the staff were very welcoming and helpful. The room was comfortable and had air-conditioning as well as a very good fan. All in all it was a good stay.

Miinukset: There wasn't really anything we didn't like. The food in the restaurant was quite slow to arrive but when it did, there was a lot of it!

Plussat: There is a working AC and the food wasn't bad either. Close to SGR.

Miinukset: -TV didn't work, which is by itself not a huge problem, but why have one there if all it gives is some static barely visible channels - WIFI issues, every 5 minutes the signal dropped. Took me forever to get the signal the first time. - Worn out bedding, hoping the sheets were clean. But some suspicious spots tell me they weren't really as clean as they should be. - Room was not clean, cobwebs and dust very visible. As well as grimey discoloured walls that made us not feel all that comfortable. - No real privacy in the rooms, you can hear every single thing that's going on around you in the other rooms. - Bathroom, dingy and seems unsafe, showerhead gives a little stream and looked too nasty to touch and adjust. The water didn't drain either, started overflowing quickly. It looks ok on the outside, but even with its close proximity to SGR and the airport it's not worth staying here.

Plussat: The meals were good and fairly priced.

Miinukset: The room was not as clean as I expected. The wash room tap and flush were not working properly.

Plussat: The hotel has excellent natural ventilation.

Miinukset: I'd rather say what needs improvement instead of what I didn't like. Shower head instant heater should be adjustable. Water comes out too hot. I must declare though, that I didn't call for help perhaps it is adjustable but my ignorance :)

Plussat: Location, quality of food and customer service

Miinukset: WiFi

Plussat: Kept their promise and prompt service and replies to their emails,great meals,and clean rooms.

Miinukset: Was satisfied with their service can't complain.

Plussat: Everything is like what it says. A budget hotel which exceeds expectation. Very helpful staff

Miinukset: Comfort, cleanliness and helpful staff

Plussat: really really friendly staff, nice bar, walking distance to old town

Plussat: The staff at reception were very friendly.

Miinukset: The food was incredibly slow to arrive, and wasn’t very nice when it arrived. The bedroom did not have wifi and was dirty. Someone had left their flipflops next to the bed. The room was very expensive for what it was. .

Plussat: Location

Miinukset: No hot water as advertised, only warm

Miinukset: Poorly maintained rooms Old linen Old bathtub Room stiffy

Plussat: The location - except there were absolutely no restaurants anywhere in about 1 km radius!

Miinukset: No hot water!

Plussat: Room was large. Had a/c which worked better after closing the vent window in bathroom. Bit took 2 days for room and bathroom to be cool. Breakfast was good and had bacon instead of usual blah sausage.

Miinukset: No hot water. Just slightly tepid in afternoon. All other times cold and weak. A/C took 2 days to cool rooms.

Plussat: breakfast is good, the location perfect in the old town, clean place, staff very nice (I was alone and I arrived late they arranged a taxi to pick me up at the station), prompt feedback to emails.

Miinukset: the shower has been painful. (I have been upgraded from single to double room which was really appreciated) but there were some problems with hot water.

Plussat: Its proximity to town.

Miinukset: Swimming pool,

Plussat: Wifi good

Miinukset: The rooms were too old. There was no shattaf in the toilet to wash ourselves. There was no hot water and the taps difficult to open. The hotel rooms really need an upgradation. They should modernise the room. No lift, stairs difficult for old people. Also very expensive.

Plussat: Location is good for business one or two nights stay

Miinukset: The facility is poorly maintained. It needs a total makeover even if that means charging more. Even the worst highway motel is still better maintained than New Palm Tree.