Monroe hotellia

Plussat: I liked the style of the rooms and hotel. I loved that it had a workout room and pool. The breakfast was awesome and the staff incredibly warm and hospitable. It is in a great location off of the highway...the bed was sooooooo comfortable.

Miinukset: I like that it is green but I would still have staff clean the rooms with the rule begin changing out towels based on green rules.

Plussat: Awesome experience, good breakfast and nice staff. one of the best hotels I have ever stayed in US

Miinukset: I firmly believe that there was nothing bad

Plussat: The location was perfect! The hotel was so clean. I truly enjoyed stopping through!

Miinukset: When we arrived late at the facility pass 9 pm no one was at the front desk to check us in. We waited for 5 or so minutes. It was late and we were tired. We have our two kids and two dogs waiting patiently. We didn't know where he went and left the front desk unattended.

Plussat: Very clean and modern room size exceeded our expectation

Plussat: Room was very spacious and comfortable

Miinukset: points were not added to my Hilton honors account since I booked through a third party. Desk clerk was not helpful

Plussat: Breakfast was great. Temperatures well controlled.

Miinukset: Elevators were very slow.

Plussat: I was very impressed by all facets of this hotel. Felt safe. Granddaughters enjoyed the indoor heated pool. We played games at a table in the dining area. Very nice and quiet with coffee and tea available. Enjoyed breakfast buffet and Diane was great.í 

Miinukset: No

Plussat: Breakfast was decent Location was good

Miinukset: Made special request in advance to NOT be put in room by elevator or common areas..... My room was first room by elevator. Heated pool had so much chlorine was scared to get in. Front desk needs CUSTOMER SERVICE TRAINING

Plussat: Good location, comfortable bed

Plussat: Great staff and breakfeast!

Plussat: Clean tidy spacious bed

Miinukset: AC motor run constantly could not be turned off

Plussat: Breakfast

Miinukset: No tub, refrigerator not working,

Plussat: Clean and very spacious room. Location close to interstate.

Plussat: Great breakfast!

Miinukset: The noise from the air conditioning unit. It continued throughout the night despite drastically reducing the temperature setting on the wall

Plussat: Breakfast was great and staff was friendly.

Plussat: Staff was very friendly. Enjoyed their high energy and positivity.

Miinukset: No.

Plussat: The Hamilton House Inn is a lovely place in Monroe, LA. It sure beats a standard hotel. The rooms are very comfortable and cozy. They have more homey touches than commercial hotel rooms. And the breakfast is just great. Everything is always delicious. We love getting to stay here. Its such a nice break from the normal hotel chains. If you can stay here please do!

Miinukset: This hotel doesn't accept small children. Even babies. :( Also, parking is on the street. While there is usually ample parking if there is anything going on in downtown parking will be limited. Also, not good for people pulling trailers. There is a parking lot next door but again if an event is going on you won't be able to find parking.

Plussat: Very quiet

Miinukset: No

Plussat: Great property! Desk was friendly and helpful. Rooms were very comfortable and clean.

Plussat: The quietest hotel I have ever stayed in. Staff is friendly, grounds are clean, walking distance to the mall and various restaurants makes this location ideal for anyone. I’ll be staying here again.

Plussat: Had convenience of location and restaurants all around us. This hotel is near an awesome shopping mall. Loved the kitchenette portion of our room. Really enjoyed the free coffee!! Staff was very helpful and friendly. Great place to stay!!!!

Plussat: The breakfast menu wonderful, pool was great the location was great staff was very respectful the room was well cleaned and spacious I always return to this hotel as if its home twice this year along.

Plussat: Clean, great room.

Miinukset: Not much to do around the hotel

Plussat: Great room, very clean and comfortable. Breakfast was pretty good also.

Plussat: Very friendly staff, clean, convenient, comfortable

Plussat: Very clean. Good location. Staff was great.

Plussat: Very updated and clean. Very friendly staff.

Plussat: We loved the location, the hotel was clean, the staff was friendly. I would definitely stay again and recommend this hotel.

Plussat: Clean room. Kitchenette was handy.

Plussat: Everything seemed new and clean there.

Miinukset: Only down side, if any, was the hallways were warm//hot. But, the rooms were nice and cool.

Plussat: It was very clean, staff very helpful and friendly and it’s location.

Miinukset: Breakfast was average.

Plussat: The staff were ALL amazing & went above and beyond!!!

Miinukset: Nothing

Plussat: Best is that it was clean. The young lady who sets up the breakfast was delightful. The breakfast was much better than expected.

Miinukset: There was no Gideon bible in the room.

Plussat: the staff was very friendly the bed were fluffy and nice

Miinukset: The breakfast was not really good

Plussat: The room was clean. Staff was friendly.

Miinukset: I didn’t like the eggs mixed with meat. Just my taste.

Plussat: Close to son's residence

Miinukset: Thought exhaust fans in the bathroom would be nice

Plussat: It was clean - food was good - staff very friendly especially the ladies in the room that served breakfast.

Miinukset: It was a little hard to get to from I20 and there needs to be more places to eat around the hotel

Plussat: Managers and front desk are amazing!!! This Jersey girl loved it!

Plussat: The breakfast is really good and the hotel is nice, updated and clean. The beds have soft, quality linens and are very comfortable.

Miinukset: Female staff member claiming to be manager was not helpful nor did she show concern or offer apology when access to pool was not available during pool hours. Also, we had to change rooms about 15 minutes in because tv did not work.

Plussat: Very nice owners working hard on updates

Miinukset: The traffic evening rush hour is awful but they're ways to avoid it thankfully.

Plussat: Basic no frills accommodations/ no extra but clean room- no extra amenities

Miinukset: Construction going on at hotel - not noisy at night though so not a problem For me

Plussat: The staff was very friendly.

Miinukset: The room is only to stay for one night thing. I would not get this room to hang out here.

Plussat: The viking like setting. The housekeeper was nice

Miinukset: Old facility

Plussat: Nice staff, clean rooms and affordable price.

Plussat: Cable worked. Nice tv. Bathroom vanity was modern. Shower pressure was good. Sheets, toilet, tub, and sink were clean.

Miinukset: The guests next to me were loud. I called the front desk. It was taken care of.

Plussat: Location

Miinukset: Cleanliness

Miinukset: There was a very strong odor. Like sewer???

Plussat: Breakfast was good but I thought it was included with the room and was not told it wasn't until I sat down to eat and then she wanted me to pay for my breakfast. Confusion!!

Plussat: Breakfast was great and service was excellent

Miinukset: N/A

Plussat: They had fresh cookies at check in.

Miinukset: Check in lady was extremely rude. Was not helpful with any question I had or request. If I had not already paid for the hotel I would have left. Half of the exercise equipment did not work.

Plussat: clean room and comfortable bed

Miinukset: check in at 3 pm, but hotel staff was able to meet our needs and allowed us to check in early for the wedding event.

Plussat: Victor was very helpful at the front desk on the phone when I needed help with a transaction refund

Plussat: Friendly staff and very accommodating . Very nice breakfast.

Miinukset: Not enough time to enjoy all the amenities.

Plussat: Convenient location relative to where I was going to do work.

Miinukset: No

Plussat: Clean & Friendly

Plussat: Very nice professional staff Clean rooms

Miinukset: Furniture looked old in the room. Shower didn't have much water pressure. Fruit Flies on the fruit at the breakfast bar. Juice was warm.

Plussat: everything was perfect

Miinukset: Everything was perfect

Plussat: The friendly staff and clean room

Miinukset: No, everything was great!

Plussat: Hot/cold breakfast was pretty good. They have a park in the back of the hotel where you can do your morning walk or meditation. We stayed for one night only and we liked it. Staff are friendly too.

Miinukset: None

Plussat: Breakfast was great, staff very friendly.

Miinukset: Air conditioner was set at 68 , but temperature stayed at 71, not a comfortable temperature for me, too hot and humid in room. Coffee maker not user friendly, prefer a bigger coffee maker, one cup doesn’t do it for me. Bathroom sink stopper didn’t work. Toilet unclean.

Miinukset: I used to stay in the hotel a few times a year and it has gone down hill and is very run down, I would never stay there again with all of the new hotels in the same area. I am thinking it has bed bugs but no way to prove it.

Plussat: Quiet room. Large room. Friendly helpful staff

Miinukset: All good

Plussat: The staff was very friendly and helpful. One of the staff members happened to be standing outside the front entrance showed me how to take the key out of my rental's ignition. I am simple, all I need is a clean room and a comfortable bed. Done deal.

Miinukset: We arrived to the hotel at about 2300. This hotel did not have a very well lit name board showing from the property to the 20 freeway. I passed it several times without notice.

Miinukset: The stale smell when you walk into the room.

Plussat: Staff friendly and helpful property was clean inside and out smelled really really good and the breakfast was awesome. And they are pet friendly will be staying here again when I’m in town

Miinukset: Everything was wonderful

Plussat: The staff was wonderful. We were there for a dog show. They were all dog friendly and welcoming to us and our dogs. The hotel backed to a wonderful wooded park that we and our dogs enjoyed.

Plussat: The staff was very nice and friendly, anything we needed they would give it to us but we didn't need anything cause everything thing was great and very clean place.

Miinukset: Their was nothing I didn't like every thing was great.

Plussat: The staff was great.

Miinukset: Our room smelled like it had flooded at one time, very musty. Found carpet is very wet under AC unit. Shower doesn’t work properly and neither does AC. Overall, the hotel doesn’t feel clean. Music was playing from somewhere all night long

Plussat: Everything

Miinukset: Perfect

Plussat: Everything was great

Miinukset: N/A

Plussat: breakfast was fabulous

Miinukset: everything was beyond my expectations

Plussat: Cleanliness of facility

Miinukset: Ice machine in refrigerator was out of order

Plussat: Room was not cleaned or vacuumed. Dog hairs all over everywhere. Very disappointing especially for the cost of the hotel.

Plussat: GREAT STAFF! Went off-site and realized we had left something in the freezer. I called the property and the extremely helpful and polite young man agreed to go in the room and remove our items before they exploded. What a lifesaver! I wish I could remember his name to say thank you!

Miinukset: No bacon at breakfast

Plussat: The room was comfortable and the fact I was able to see movies off of my Netflix account. The shower was amazing. I love staying here when I'm visiting.

Miinukset: I didn't like the higher price with the 3rd party vendor that was disappointing.

Plussat: The kitchen area.

Miinukset: I switched rooms 3 times because the air wasn't working in yall room. Yall took $160 off my card and said the room was $119. If you in a rush you're not going to read what yall have posted of what yall take off cards. I was in a full size bed instead of a queen or king. And my fiance is 6'8 and over 300 lbs. I will not be coming back.

Plussat: Location, great staff

Miinukset: Bath room not big enough

Plussat: I liked the fact that it was made like a home away from home.

Miinukset: The only minor problem that I ran into was when the lady that was cleaning my room did not want to give me any more towels to take a shower. She said that it was time for me to check out but I had 2 more hours before check out. I gave her my dirty towels.

Plussat: Door between us And the kids, and far enough out of town that we can move on and off quickly . Also feels fairly safe

Miinukset: Next to a train track but if you're in the right rooms you can barely hear it if at all

Miinukset: The 2 bedroom suite was advertised as having king beds, but the beds were full sized which was disappointing considering each bed was shared between two people.

Plussat: The staff and room set up were the best part of our stay.

Miinukset: I wish there had been doors on the bathrooms and more blankets in the unit.

Miinukset: no

Plussat: The meals were the pitts. Biscuits were hard as rocks. One day they did not have any gravy or fruit to eat. The only thing good was the waffels. The commode was broken and ran water all the time. We were there for a total of 5 nights and the floor in the bathroom was never clean. I know because the first night there I killed a spider on the floor and it was there 5 days later when we left. We received soap only once. The sink was never clean because I left a piece of tissue on it and it was never moved. I had to go to the lobby and ask for toilet tissue and kleenex. Housekeeping was the worse ever and we travel a lot.

Miinukset: Everything. See above.

Plussat: Very clean, quite. I would stay again if I was in the area.

Plussat: The staff was very kind.

Miinukset: After staying two nights I found over 10+ bites on my legs and thighs from what I have been told are bed bugs.

Plussat: The staff at the front desk were exceptional. They all were friendly, curtious and very helpful.

Miinukset: Floor in doorway was sticky when arrived. Requested replacement towels and wash clothes from the maid and she never provided. Beds are high for me due to being short and full figured. Was a struggle getting into them.

Plussat: Great location, great price and great property!! Staff was very friendly too!!

Miinukset: Only problem I had was I couldn't get anyone at the front desk to answer the phone, so I walked downstairs only to find the front desk person sitting down. I will say though she was very friendly when I talked to her.

Miinukset: Pool was green and unuable, no coffee pot or hairdryer in room. Eggs were mostly water

Plussat: Friendly staff, clean room & good location

Miinukset: Room on 4th floor and no sign on elevator that it was not working. Changing staff did not inform desk staff of problem. Guest had to tell me to walk up 4floors.Swimming pool in terrible condition water was filthy with debris and had milky color.No umbella

Plussat: Location Breakfast

Miinukset: Pool was green. Noticed a lot of broken items

Plussat: Excellent staff!

Miinukset: Elevator was broken, however the staff made up for it!

Plussat: Convenient location

Miinukset: Beds are too hard

Plussat: Enjoyed the good hot breakfast. The room was clean and well kept. The bed slept really good! And did I mention all those extra pillows on the bed! I will stay here again !

Miinukset: Staff was slow to assist me upon arrival.

Plussat: Bed was comfortable

Miinukset: Was only given conditioners no shampoo Mirror was dirty from past guest

Plussat: The facilities were great

Miinukset: All was good

Plussat: Nothing

Plussat: The hotel was clean, safe, and efficient.

Plussat: Location Price Breakfast

Miinukset: Bathrooms need some remodeling. They were clean but worn/old

Plussat: Breakfast bar

Miinukset: Under renovation and kind of nasty

Plussat: very comfortable bed and very clean room.

Miinukset: Was disappointed in breakfast, no hot grits just packs of flavored instant ones. Also no white gravy for biscuits. At all the other Comfort Inns we stayed at you had these items we love to eat.

Plussat: Price. Breakfast

Miinukset: The room was stuffy and stale smelling. The air flow did not keep the room comfortable. Warm at night and hard to sleep. Sheets on one bed had to be changed upon arrival.

Plussat: The stall was very friendly and the room stock with plenty of towels

Plussat: Room was nice size and had nice amenities. The location of the hotel was not in the best area but the price was reasonable. It was easy access also.

Miinukset: Breakfast was not very good. The taste was poor and the it was not restocked in a timely manner.

Plussat: Location and staff.

Miinukset: Odor in room. Old coffee in room pot and microwave smelled and was not clean.

Plussat: Roomy suite

Miinukset: Road noise-boom boxes in cars Shower head needs replaced.

Plussat: Beds clean and good

Miinukset: Bathroom way too small

Plussat: Friendly staff and a clean room. Breakfast was great too! Perfect stop on a road trip.

Plussat: The staff is exceptionally friendly and helpful. This is our hotel of choice when we visit West Monroe.

Plussat: The overall process of checking in & getting to my room was easy enough. The check in guy was very nice.

Miinukset: The bed was very uncomfortable. Hard

Plussat: Location

Miinukset: Not enough breakfast prepared to accommodate guests. Room was dirty with stained linen. We had a late arrival and our room reservation was cancelled although we called ahead of time to notify of the late arrival. Overall awful experience.

Plussat: We loved everything about Best Western and I do mean loved. I was surprised because we have never stayed at a Best Western, as I said we are bougie and in the past we have went for the names that seem to always impress others, I can honestly say we learned a life lesson. My husband suggested Best Western and told us of it's status when he was younger and how popular of a hotel it was then. We were there for a family emergency and being in such a comfortable setting with great customer service added to our relieved resolve, that everything was going to work out fine. My son gave me great feed back as I was in and out of the hospital with family. He is home-schooled and he stayed at the room more-so than I during the day and he stated, room service was very respectful when he requested they skip serving us the first day and on the second day he stated, they came in and were very friendly to him and asked him about our stay as they cleaned our room. The front desk staff each time I made a request were very helpful, and that was refreshing to us and the entire stay was so peaceful. I was amazed and we loved the location. Again, we loved our stay it was the BEST!!!

Miinukset: I can honestly say, there was nothing my son and myself in all our bougieness about hotel stays, did not like and that is quite impressive for us.

Plussat: Friendly staff

Miinukset: Suite was oddly shaped and cramped.

Miinukset: pillows were too hard

Plussat: Great room. Catina running the breakfast was very nice.

Plussat: Nothing

Plussat: Comfortable beds, quick staff response, decent breakfast

Miinukset: Bad acoustics; noisy. Had hot water go out multiple times. Manager was notified and was supposed to speak with us but never showed. sheets appeared unwashed and had hair all over them.

Miinukset: Men's underware left in the room

Plussat: It was clean and the free breakfast made it easy for a business trip. It defiantly lived up to its 2 stars

Plussat: Location was good and convenient.

Miinukset: Trouble with the tv and not enough towels and wash cloths

Plussat: I liked the friendly and helpful staff. Our television wouldn't work and the guy left the front desk and was there within a minute after I called to help us. A plug was loose behind it and it was working in seconds. Room was quiet and the a/c was cold. The location was convenient and close to ULM, Pecanland mall and lots of restaurants. I would stay again.

Miinukset: Beds are only double beds, too small for a couple. I was glad to have one to myself. Furniture was functional but worn. Room could have used a good cleaning. I would also like a do not disturb sign on my door, there wasn't one.

Plussat: It was quiet.

Plussat: Staff was nice.

Miinukset: Bathroom fixtures were old and cracked and lighting was very bad over sink.

Plussat: The room was big

Miinukset: refrigerator didn't work. one of the tv's didn't work. Couldn't get wifi because the only one that showed available was Hampton Inn next door.

Plussat: The breakfast was okay... Also, I was able to print some stuff from email on the computer in the lobby.

Miinukset: Too much chlorine in the pool. A/C leaked water onto carpet in room. No sheets for fold out sofa. Called FD and had to get them myself. Opened sofa, found old food in mattress. Bathroom floor was dirty. Sink was outside of bathroom.

Plussat: Location

Miinukset: No gym

Plussat: Great location! We always stay here when we come to Monroe.

Plussat: Staff was apologetic and tried but the hotel sucks

Miinukset: They gave me keys to an occupied room. Finally stuck me in a smoking room that literally smelled like an ashtray. Burn holes in the comforters. Stopped up drain in shower and brown water. A nightmare.

Plussat: Location

Miinukset: Breakfast could be a little more tastier , staff could be a lil less petty.

Plussat: Clean

Miinukset: Nothing

Plussat: Waffles were great , bed was comfy slept well

Plussat: Staff was on top of their game!

Plussat: The best part of the stay was the fantastic staff. So friendly and accommodating.

Miinukset: Nothing

Plussat: Location

Miinukset: When I went to go switch rooms I got question because the air condition didn't work

Plussat: Price and hot breakfast included. USA today newspaper was included.

Miinukset: Unfortunately the hot breakfast has removed sausages for cost cutting. That's quite a disappointment.

Plussat: The beds in the double rooms are way too small!

Plussat: Staff was excellent.. room had dampness in the air which caused our sinuses to act up... great location...

Miinukset: Air quality in the room, water smell ( West Monroe water sucks )

Plussat: The room was clean, comfortable and everything worked as it should. Staff was very friendly, courteous and helpful. The breakfast was good and adequate.

Miinukset: There was nothing to dislike.

Plussat: The water coming out of every faucet was yellow tinted and slimy. We did not feel safe drinking the water so we had to buy bottled water. We also did not drink the hotel's coffee for the same reason. The breakfast was less than ideal. The eggs were flavorless and the biscuits were stale. Somewhat disappointed in this Quality in because we have never had this issue before.

Miinukset: The faucet water, breakfast

Plussat: Location to John Ford Monument Valley and John Wayne’s wester film locations and Navajo’s Monument Valley sights

Miinukset: Priced way to high!

Plussat: Very Clean

Miinukset: Walls were very thing. You everything above and next to from the other rooms.

Miinukset: No ice Machine

Plussat: Cleanliness, location, price

Miinukset: Absolutely no amenities! Kitchenette had zero items. No iron or iron board. One small soap and shampoo. I had to turn over my ID to be allowed to use the iron. Had one small thermos of coffee in lobby that was empty every time I went down.

Miinukset: Super noisy! I could hear every person in the hallway and every bump from the other rooms. More so than other hotels. Also, the blinds didn’t completely cover our window and there was a really bright light right outside.

Plussat: The hotel smelled great from the beginning to the end of our stay. Very clean and comfortable.

Plussat: This hotel is right off the highway in safe location, easy to get to and lots of places to eat nearby.

Miinukset: I was frustrated when the clerk took my payment. I booked the two rooms, identical rooms, same date, all the same but there was a $6 difference in them. When I asked the clerk why, he shrugged his shoulders and did nothing to find out why. Also no pool.

Plussat: Good location, nice and clean rooms

Miinukset: No breakfast

Plussat: Air condition was rattling. We checked in at almost 11 pm, the unit started rattling when we layed in bed. I had video of the racket noise it was making. I was not getting myself and teen up at 12:30 pm to have a maintenance worker come in /change room.

Miinukset: Yes, I showed the front desk the video and expected a discount or comp room for a later date. No one called me back. Desk said I should have let them know at 1 in the morning and they didn't give discounts or comps.

Plussat: EVERY THING WAS CLEAN, AND THE STAFF WAS WONDERFUL.IT WAS IN A VERY GOOD SPOT, BUT CELL PHONE SIGNAL SERVICE WASN'T GOOD

Miinukset: THE NOISE FROM 2ND FLOOR. WASN'T ASSESSED ENOUGH TO MAKE IT STOP. COULD NOT REST. I WAS VERY UPSET ABOUT THAT.I CALLED AND WENT TO THE FRONT DESK. NOTHING WAS DONE BUT A PHONE CALL. I WAS KEPT AWAKE FOR HALF THE NIGHT

Plussat: I like the fact that it was very clean. The bed was super soft and it had a refrigerator, stove, and microwave.

Plussat: Great place to stay and very nice and friendly far enough from I 20 could not hear the road traffic

Plussat: Breakfast was fine. Location was ok. Bed was comfortable.

Miinukset: Desk chair was not sturdy - wheels did not roll. Musty smell in the room. Sofa cushions did not match the sofa frame cover.

Miinukset: My room door locking mechanism was not functioning properly

Plussat: Clean

Miinukset: NA

Miinukset: No

Miinukset: We had no cell phone or WiFi on our phones inside the room. Phones worked perfectly from the middle of the parking lot. Desk manager said that's impossible, nobody had ever complained about such a thing, yada, yada, yada. He was no help.

Plussat: Location and staff friendly

Miinukset: Probably needs a little remodeling in room upgrade heater /AC and bathroom

Plussat: The location was right off the highway and close to ULM.

Miinukset: The room really small.

Plussat: Clean

Miinukset: The height of the bed was too high!I am only 5'2" with artificial knees and the bed height made it challenging to get in brd

Plussat: The room had all the necessities

Miinukset: My bed had stains on the sheet and comforter, the room wasn’t the cleanest it could have been

Plussat: Cleanliness

Miinukset: NA

Miinukset: I woke up to a bed bug crawling on the comforter and shortly after over 6 bites appear on my body!! I literally but the bed bug in the cup so that they could see it but they were so rude , they didn’t apologize or anything!! I’m looking into further action now , but I would never come here again !!!

Plussat: The property was clean and quiet. The room was very clean. Comfy bed. The staff was nice. This place has always been my go to. Affordable price.

Miinukset: NA

Plussat: I liked how the room was decorated and the set up.

Miinukset: One of the TVs didn’t work at all and the room didn’t get cold. The thing that really irritated us though is that on their website says they have an indoor pool and hot tub and they did not. That was the only reason we booked the hotel.

Plussat: The staff were very accommodating.

Plussat: Location, staff and cleanliness

Miinukset: We had a difficult time unlocking dead bolt which was a little frightening. Took 4-5 minutes which might not seem like a long time but if there had been an emergency it would have been an alarming amount of time.

Plussat: The beds were comfortable.

Miinukset: The exterior of the building and all of the windows are covered with nasty algae so we choose to keep our curtains closed the entire time that we were there... no view anyway. The hotel also has an “old” odor. Not really the Courtyard Mariott standards that my family is used to. I probably will never stay again.

Plussat: The bed was very comfy . We walked to the mall and restaurants close to the hotel . The shuttle took us to the football game and picked us up which we very much appreciated.

Miinukset: The pictures and descriptions had an indoor pool and spa/jacuzzi. They had removed those from the hotel . We were very disappointed because we had booked the hotel based on it having the pool and spa . There were 2 other Marriott properties right there by us that at least had an outdoor pool . Y’all need to update the hotel description and pictures . This is false advertising. I enjoyed being there for the game but was very disappointed there was no pool it was so hot the day of the game and we were really looking forward to the pool.

Plussat: Nice, clean hotel near the interstate and the airport. Parking is moderate, which is better than most. Easy on/off, in a clean, safe area. Several restaurants very close by, including one next door.

Plussat: Fast check out

Miinukset: N/a

Plussat: Location

Miinukset: Renovation of a meeting room was filled with fans which blew into lobby

Plussat: The big room and the cleanliness were the main priorities.

Miinukset: We should have had free breakfast. But they did not tell us when we checked in that you gave to tell them your room number and then pre order your breakfast. So they just told us they did not have continental breakfast. Just confusion. But they made up for it in the long run.

Plussat: Next to freeway.

Miinukset: They tried to charge me a $40 cleaning fee for my service animal. That is against the law. They never said a word to me, I thought they were aware of the ADA, unfortunately, they are not. If my dog made a mess I would accept it but that did not occur.

Plussat: Nothing.

Miinukset: Yes, the staff charged me twice on two different cards when I already had paid for my room with my debit card. And one of my cards is still pending the $240 charge that I'm very disappointed about..

Plussat: convenience of location and cleanliness

Miinukset: Was surprised that breakfast listed as served 6-11am,so assumed it was part of the package; but it was not free as in most hotels where we stay if breakfast is listed as an option, then is free.

Plussat: conveniently located

Plussat: The location

Miinukset: Bathroom was small

Plussat: The check in staff was accommodating .

Miinukset: The room wasn't clean, keycard didn't work, carpet felt damp and gross. Not what I expected from a comfort suites! Very disappointed, the only plus was the check in staff,besides that nothing good to say about our stay.

Plussat: Nice people. Clean hotel. Good rates.

Plussat: Convenient to restaurants. Very clean and comfortable room,

Miinukset: Restroom was very small.

Plussat: Staff was very nice.

Miinukset: No

Miinukset: Other than being older and a bit worn the hotel was okay but just okay. The big problem for me was the A/C didn't work very well. Considering it's July in LA a/c is a must!

Miinukset: Fleas

Plussat: Both were very clean !!! The staff were friendly and professional

Plussat: clean location

Miinukset: nothing

Miinukset: The staff

Plussat: It was close to restaurants!

Miinukset: No

Plussat: The people was very nice

Miinukset: It was very nice

Plussat: It was cheap and relatively easy check in.

Miinukset: The room smelled like cigarettes in a non-smoking room. The sheets were clearly unwashed as they had bloodstains. They AC worked but was so loud I couldn't sleep with it on. Besides it only made the room smell worse. There was a hole in the bathroom wall and the door to the bathroom didn't even shut. There wasn't a fridge or microwave. There was a crack in the floor boards. The remote to the TV didn't work. 10/10 would not stay again.

Plussat: Close to where I was.

Miinukset: Had an issue when checking in . Dropped my money on the floor and did not know it. Another guest came out and told me that I dropped it and told me how much money he gave the clerk which was $52. When I went back the clerk only gave me 31. So I asked her and she said that all she got. I’m not sure who has my money but gut tells me she kept it. I will let the good Lord deal with who ever took it.

Plussat: The overnight clerk,  was excellent. 'Hotel employee was very kind and understanding. She replaced the uncleaned towels right away and was very apologetic. The staff rating of 10 is for hotel employee only. She's a very nice young

Miinukset: The bathroom and towels were not clean. Transits walking throughout the parking lot asking for rides. When I spoke to the on duty manager,  the next morning, she appeared to show no concern although said "sorry about that.

Miinukset: The toilet did not work properly. Maintenance came and gave me a plunger. But said there has been problems for 4 days in this room. Why not just give me a working room?

Plussat: The location was perfect for my late night arrival from the airport & close to all amenities & access to main highway. As always, visiting a place of the unknown comes with uncertainties but the staff were very helpful. It surprisingly quiet for being so near the highway & train intersection. The room was clean & bed was comfortable. If your looking for the Ritz, stay at the Ritz. God loves Louisiana & so do I. Thank you Motel 6 Monroe.

Miinukset: Overall I was satisfied however, at 5’9” tall, the shower head was very low, door locks were broken but deadbolt worked, fridge, microwave & air all worked well but the general age of the facility does show and a little TLC could make a big change for the better. Despite some reviews I had read prior to my arrival, there weren’t “shady” folks or any alarming situations. It’s Louisiana, a unique place that should be respected for their customs & character. As a solo female traveler, I would stay again without hesitation.

Plussat: The staff is doing the best it can.

Miinukset: I do not know Monroe at all, this being the first time I've ever stopped for the night. The motel is situated in a sketchy area of town. I was worried about the car being vandalized.

Plussat: The room was clean and organized

Miinukset: Yes! There was people screaming and cursing at like 5 in the morning, and someone tried to get in our room. We were terrified! So right when it became daylight we loaded up and left quick! Our dog kept barking due to loud people arguing outside and woke u

Plussat: The workers at the front desk is really nice and respectable and I love the fact that I come so much to where they know me that's a plus in my book

Miinukset: No there's not anything I didn't like every time I come I sleep comfortable and I have a great time

Plussat: Affordable and location close to where I was working

Miinukset: Cleanliness and bathrooms need gut and replace.

Plussat: Everything it was clean and comfortable

Miinukset: No

Miinukset: Asked for clean towels four different times and each time was given an excuse as to why we couldn't have them. Cleaning staff had picked up dirty towels earlier in the day and did not replenish clean towels.

Plussat: The gym and room were nice.

Miinukset: There was breakfast but it wasn't that great.

Plussat: Friendly staff, close proximity to eating place

Miinukset: Hallways seems dimly lit and your hear the traffic from the highway in the rooms, which made it slightly difficult to sleep

Plussat: I have nothing but praise for the staff at this hotel. They are both friendly and competent. They went out of their way to make sure that our stay was pleasant. I travel with a service dog, and I have had trouble with certain hotels but not this one.

Plussat: I loved the staff and the beds were very comfortable.

Miinukset: Love the hotel great services,very help but break fast was horrible...

Plussat: My stay was fine

Miinukset: At check out the young lady was to busy talking to one of the clean up staff and was rude

Plussat: Nothing

Miinukset: The tub was filthy ...had not been cleaned and there was a dead roach on the bathroom floor. Asked for a discount or money back and haven't heard a word. Staff was so terrible and unconcerned.

Plussat: The price and the location

Miinukset: Room doors are very difficult to open. Bed ruffle was torn. Confirmation number on the paper she had me sign was different from the one I had, the credit card # was different than mine, but the room was the same. Ice bucket was in the bathroom, no lid.

Miinukset: Door to room was open when we went in it. Had a air freshing machine running when we entered also.

Plussat: Everything was great

Miinukset: They had no doulble beds avail and I had to go to a pull out room

Plussat: Head hair under pillows, body hair under sheets, sink had not been clean, used soap left on sink, broken shower curtain rod, gross breakfast (rotten apple as.)

Miinukset: Head hair under pillows, body hair under sheets, sink had not been clean, used soap left on sink, broken shower curtain rod, gross breakfast (rotten apple as.)

Plussat: Good breakfast

Miinukset: No internet service, key card did not work well, and a terrible mattress.