Hotellit lähellä Monterrey Gen Mariano Escobedo

Plussat: Breakfast was great. Close to expo.

Miinukset: Water floods in the bathroom, water floods where you wash your hands. Their piping systems need cleaing.

Plussat: The room was amazing and the location was perfect. They were willing to check me in earlier also.

Miinukset: Some of the stuff seemed apprehensive.

Plussat: Location

Miinukset: Location

Plussat: My only like was location

Miinukset: First. The rooms were dirty. There were mud stains on the floor. At first I thought they were like scuff marks on the laminate floor. And when I rubbed with my shoe it came off. It was mud. Room was not mopped. I said ok well they missed it no big deal. Right away I noticed the beds were super small. Not queens. When I selected room it said queen beds and it also said double beds on the title but in description it said queen beds. More like full beds. I go to take a shower. Mold in shower. Not just a little. Very noticeable a lot. It was really late so I told my family in the morning we will ask for another room. When I wake up I have a note under the door that there would be no water for the most part of the day. I called and asked and they said they needed to do some repairs and there would be no water in the entire hotel. That’s what did it for me. We were there for a family wedding. That was not going to work for us. Also hotel was under construction in lobby. We were not aware of that either. It was a bad experience. I would not stay there again. I had made reservations for 4 nights and they were non refundable. But customer service with booking helped get a refund for the nights I did not stay. It was like pulling teeth with hotel. They did not want to refund me the remaining nights but booking helped me with it and they were refunded. I would say if you have to stay at this hotel. Book just one night and check it out first. Then if you don’t like it move the next day. I personally would not stay again

Plussat: Sijainti oli hyvä

Miinukset: Liikenteen melu kuului todella hyvin huoneisiin. Matkapuhelinta pystyi lataamaan vain valojen ollessa päällä, eli ei yöaikaan.

Plussat: Proximity to Fundidora Park, main reason I booked here

Miinukset: humm,,, room was smaller than one had stayed before and was not the one as was advertised, as an upgrade. could not slide the door to the closet in fear it would drop, Styrofoam on window was hanging, probably was insulation? Also there was a gross smudge on the bedroom wall, by one of the paintings, and till sleep time we noticed that there was no extra sheets pillows for the sofa bed, which was reason we booked also as we were 3 persons. Informed front desk following morning, didn't seem was their problem.

Plussat: The location is excellent

Miinukset: All is perfect

Plussat: the location was excellent, the park near the hotel was very nice to do all kind of activities. there was a good restaurant in the park and I love for my kinds.

Miinukset: the rooms were very smaller than the pictures posted so we had to change the room initially booked to one with more space. the breakfast was offered as buffet and this was just a promise, we had to request limited breakfast.

Plussat: Location

Miinukset: The sofa bed is uncomfortable and old

Plussat: It was close to the tigeres stadium

Plussat: I did like the personal they were very nice

Miinukset: They wanted to charged for phone calls when I over paid what I suppose to pay, they didn’t have free breakfast like other hotels and it was overpriced

Plussat: The staff at reception are great. Very warm and welcoming.

Miinukset: Draught beer at the bar instead of bottles.

Plussat: Everything: location, price, service. Thank you.

Miinukset: Nothing. Excellent all around.

Plussat: Secured entry in all areas

Miinukset: Air conditioning unit was not cooling enough

Plussat: Excellent

Miinukset: All was good

Plussat: The location is really great for us to visit our clients on Monterrey. The view around the hotel is really pretty.Yet the outside window is not clean enough, or it would be quite enjoyable to take the photo. From my room, I can see the Cerrone de la Silla. The bed is quite soft and comfortable. Also, the setting of the facility is suitable for business trip men, I could use my NB on a desk and the wifi is stable. Also, the breakfast and the meal are tasty and not so expensive, I like the milkshake and their tacos.

Miinukset: There is no mineral water in the room, so we have to ask the front desk if we require. But it's still good for the water is free.

Plussat: Good location and great access to our concert venue

Miinukset: A little bit old, or seems to be

Plussat: The room was a perfect size, and King bed was as expected!

Plussat: Really close to Paseo Santa Lucía

Miinukset: Restaurante is over priced.

Plussat: The location, I really love the fact that the hotel is IN the park!!

Miinukset: The cost

Plussat: Shuttle picked us up at 1am...man very friendly and helpful. Room very clean with comfy bed. Rooms overlook courtyard where breakfast served

Miinukset: A little farther from airport than anticipated

Plussat: great, staff very attentive . loved breakfast waffles. nice outdoor courtyard.

Miinukset: lack of fresh milk for teas and coffees other than at breakfast

Plussat: Courteous staff. Eager to help. Friendly drivers.

Miinukset: Had a problem with getting the Shuttle coming on time on 2 occasions. Once delayed by 15 mins and other time by 30 mins. My earlier experiences were very good.

Plussat: Location

Miinukset: I found a dirty cup under the bed.

Plussat: this was a completely fine place to stay for a quick overnight between flights back to the U.S. It was a little farther from the airport than we had anticipated--10 minutes? We took a taxi from the airport and they brought us back with their free shuttle in the morning.

Plussat: The room and bathroom were sparkling clean. The breakfast had a variety and it was delicious. The staff was friendly and got us anything we needed promptly.

Miinukset: It was 2 am and there was still a group of people in the dining area and they were way too loud. It was hard to sleep because of all the noise they were making. Because the lobby is in the center of the hotel all the rooms could hear it, even the ones on the 3rd floor, which is where I stayed.

Plussat: Awesome staff. Free airport shuttle.

Plussat: Need cleaner bathroom

Miinukset: Hotel. Need to be cleaned up. Fungus in shower, toulet seat broken . Tiwel rough as sandpaper

Plussat: New property.

Miinukset: Private Access ? it’s only using the basement otherwise you will be walking with luggage from the parking and in front of restaurant to get to the main entrance. Found hair and stains at bathroom flor also couple towels with stains.

Miinukset: The hot water in the bathroom wasn’t working properly

Plussat: Very friendly staff, convenient location for my business meeting schedule, and it is located in a small shopping area filled with good options of restaurants and bars within walking distance.

Miinukset: Overall good experience, no negatives to report.

Plussat: We have stayed here several times, the price value is usually very good. The in mall location is convenient for shopping, and close to where our family lives.

Miinukset: As always, the restaurant/bar noise from the mall is always loud, be careful what room you have, you don't want to be on the noisy side especially on a weekend .

Plussat: I like the location and the place

Miinukset: The rooms The parking lot The bathroom

Plussat: Bed was good . Little amenities,quiet place

Miinukset: Bad restaurant service , shower Water was always cold , iron was broken

Plussat: Location was great, room size, clean and comfortable

Miinukset: Our first room smelled like sewage and keys stopped working twice

Plussat: Great location with lots of food nearby!

Miinukset: Really really uncomfortable pillows and had to switch rooms twice due to a AC not working and the issue remained as the other rooms also had broken AC units!

Plussat: Very helpful staff, there was an event in the lobby but the receptionist took care of that giving us a room in 5th. Floor, beautiful view!!

Miinukset: Parking lot too small!

Plussat: For a one-night stay for a meeting close to Monterrey airport, this is a practical option. The on-site Papalote restaurant is good quality, mainly for meat lovers. However, it does not really accommodate if you only want to grab a beer after a hard days work.

Miinukset: They didn't register my booking reservation, made a new one by hand, but I lost my 10% genius discount. The rooms are standard for this kind of business hotel, although not really sound-proof. Breakfast was bad, tasteless standard stuff and half of the options were run-out at any moment, I even had to remind them that there was no more coffee.

Plussat: Everything

Miinukset: Great that's the word

Plussat: Clean

Miinukset: No fan in bathroom and no minibar in king suite

Plussat: Very nice and convenient Hotel!! Highly recommended. The staff is very friendly and professional,

Plussat: Was good

Miinukset: Get food service to speak English

Plussat: Walking distance to the airport! The room was so clean and spacious. And it was surprisingly quiet. Too nice for a one night stay!

Plussat: Truly convenient location

Miinukset: A little on the expensive side

Plussat: It is near the airport. Great place to stay for early flights, late arrivals.

Plussat: Location, food, makes for a easy fast trip.

Miinukset: Pillows are horrible, need thicker pillows. Beds are “ok”

Plussat: Perfect location with the access to Terminal B by a covered bridge of 2min walk

Miinukset: Check-in female staff at the reception was borderline rude, requested us to wait till the published check-in time while other guests who arrived before and after us were checked in instantly with no problem whatsoever. Wrong personnel’s attitude gave tarnish to the entire stay, sadly !!

Miinukset: The price we are charged is higher than we reserved by booking.

Plussat: location close to airport, nice and clean room, good breakfast, nice staff

Miinukset: could do with a few more shower products

Plussat: Really close to the Airport

Miinukset: A.C. unit was very loud.

Plussat: Every thing very clean. Minutes from Airport

Miinukset: Noisy A.C.

Plussat: The hotel is clean and close to the airport with free breakfast and free shuttle.

Plussat: Clean, friendly, close to the airport

Miinukset: I like all

Plussat: Friendly staff

Plussat: As always, it's a great hotel if you're looking for something close to the airport. It has a bunch of good places to eat nearby, free shuttle service, free breakfast, and ATMs nearby. They also offer free parking service for the car.

Miinukset: I still think it's a bit expensive.

Plussat: The breakfast Was delicious and location was excellent.

Miinukset: Everything was ok.

Plussat: We don't eat breakfast.

Miinukset: Receptionist friendly and helpful.

Plussat: close to airport

Miinukset: AC WAS VERY LOUD COULDN'T SLEEP WELL

Plussat: Good Service

Miinukset: Very loud air conditioner in the room. Old Beds (Not very comfortable)

Plussat: The hotel was close to the airport, and surrounded by various places to eat/dine accessible walking. The staff was courteous and helpful with recommendations for things to do in the city and where to eat around. The breakfast was one of the best we've had in hotels at this price point.

Miinukset: Convenient to the airport, but quite some distance from downtown. Not the best choice for sightseeing in the city, but not knowing the city we didn't know that beforehand. The rooms are clean, but could use a little update. Also, there was not minifridge in the room. We were travelling with toddlers and had a cooler with milk and other snacks that required refrigeration and an icepack to refreeze for next day journey.

Plussat: Good

Miinukset: Good

Plussat: Beds: the mattress had memory foam, very comfortable!

Miinukset: The airport shuttle never showed up @ arrival. We called & waited 45 mins. , then hired a local shuttle. It took that shuttle 5 minutes! When reported, the Hotel staff gaves us attitude and never apologized! We made 1hour to reach a hotel 3km away!

Miinukset: Breakfast .... so many people staying there and the staff wouldn’t put out more orange juice that’s all I wanted. Not food just a juice

Plussat: It was very clean. The room had everything we needed.

Miinukset: Room was not ready. We had to wait 1 hour.

Miinukset: The air system only activates when you have your key card loaded. The heat was started at 8pm from really cold, and the room didn't reach warm enough until 2am.

Plussat: Excellent Staff. Helpful and friendly

Miinukset: Cost. Changing cost of rooms daily

Plussat: location

Miinukset: The massage is pretty BAD, Very cold

Plussat: CSA-Customer Service Agents, Attentive and very courteous.

Miinukset: Shower water very hot and water control did not work properly, water either to hot or to cold, made a very loud noise to set it at a correct water temperature, after advising of problem someone was sent to set the water control. It was corrected somewhat but still water wasn't set correctly, shower was tolerable but not comfortable, still to hot and cold at times, the noise wasn't as loud.

Plussat: Great breakfast. Food was quite good. All worked well. Clean. Well located for a night of transit. Safe.

Plussat: Convenient, accessible

Miinukset: Bed to small for two

Plussat: Location

Miinukset: Maintenance is lazy..no bags were placed in my trash bags...bath shower had no hot water...and the toilet had no water in the tank

Plussat: Clean room, comfortable bed, great breakfast and great waiters and fabulous cook. Give thanks to Beatrice, Wendy and Enrique.

Plussat: Housekeeping ladies was amazing the breakfast people what’s amazing to

Miinukset: Ladies in the front desk horrible experience.

Plussat: El desayuno, done localistado,

Miinukset: The shower, is high to set the right the water, no ice on machine at 2 floor

Plussat: Cleanliness. Value for money.

Plussat: A good advantage is that Anáhuac metro station bus 5 minutes away and there's a Omnibus office accros the street.

Miinukset: The hotel in general is in bad shape, not very clean

Miinukset: The waitres knocked the door too early and in several times.

Plussat: Not now

Miinukset: Not now

Plussat: Great location near airport

Plussat: The location was perfect for the trip. The staff was nice. There was a seven eleven right next to the hotel and was very easy to go there even walking. There are few different restaurants close to the area.

Miinukset: I was feeling really sick and called the front desk to see if there was something that they could give me for my stomach and they didn't. I also asked for tooth paste and they told me there was a vending machine.

Plussat: The bed and pillows were extra comfy, the bathroom was very clean and so was the room, overall. Modern facilities.

Miinukset: Noticed the bed sheets were a little dirty, with some hairs and crumbs.

Plussat: I was thrilled that the dining room served dinner, as I arrived in the evening and there wasn't any restaurant close to the hotel

Miinukset: There wasn't a bible in my room

Plussat: Beds were cleaned floors were not.....linen was very cheap....only offered 3 vanities for breakfast...not very impressed with location due to LOUD TRAIN....NEVER MENTIONED TRAIN ON WEBSITE....

Plussat: I appreciated the service. Staff were reassuring and even went out of their way to accommodate my additional needs. The bed was comfortable, and I especially liked the bathroom and shower. The location was good, too.

Miinukset: The room's floor could have been cleaned more. It felt somewhat dusty and sticky. The Internet would not work as well as I needed.

Plussat: The location and facilities

Miinukset: The staff went to the room in the middle of the night to charge an extra person in the room even that it was paid, and they didnt back the money or solve the misunderstanding.

Plussat: Good access to public busses, sufficient breakfast, and very clean considering the price

Miinukset: Great vicinity to where I needed to go, but a little secluded if you don't have a car

Plussat: it was cheap

Miinukset: they dont have a shuttle to take us to the airport , we had to pay 250 pesos to a taxi because they didnt have the service...

Plussat: It was a beautiful facility.

Miinukset: Only one person at the counter and i was in line for long time waiting to get checked in after driving all day and tired.

Plussat: Room was smelly and not sufficiently clean

Miinukset: room was not clean

Miinukset: Lobby staff was so busy, so he can’t be able to help you. He ask me to call directly my agency to solve my problem, he wasn’t kind and he never try to help me at all. Rooms are tiny, but clean.