Hotellit lähellä Monterrey Gen Mariano Escobedo lentoasema

Plussat: It was close to the tigeres stadium

Plussat: I did like the personal they were very nice

Miinukset: They wanted to charged for phone calls when I over paid what I suppose to pay, they didn’t have free breakfast like other hotels and it was overpriced

Plussat: staff was outstanding. Breakfast was delicious

Miinukset: He rooms were a little older than I expected and our room was extremely damp

Plussat: The staff at reception are great. Very warm and welcoming.

Miinukset: Draught beer at the bar instead of bottles.

Plussat: Everything: location, price, service. Thank you.

Miinukset: Nothing. Excellent all around.

Plussat: Secured entry in all areas

Miinukset: Air conditioning unit was not cooling enough

Plussat: Great service, good meals rooms clean, employees friendly.

Plussat: Very close to the airport. Shuttle service.

Miinukset: Everything was ok.

Miinukset: Gym need to be upgraded

Plussat: The room and bathroom were sparkling clean. The breakfast had a variety and it was delicious. The staff was friendly and got us anything we needed promptly.

Miinukset: It was 2 am and there was still a group of people in the dining area and they were way too loud. It was hard to sleep because of all the noise they were making. Because the lobby is in the center of the hotel all the rooms could hear it, even the ones on the 3rd floor, which is where I stayed.

Plussat: The staffs were all kind. The menu of breakfast was different everyday.

Miinukset: A little far from downtown. I used uber everyday.

Plussat: Great breakfast since 6.30 am and the location was perfect for leave Mty early at morning

Plussat: It was very clean. The room had everything we needed.

Miinukset: Room was not ready. We had to wait 1 hour.

Miinukset: The air system only activates when you have your key card loaded. The heat was started at 8pm from really cold, and the room didn't reach warm enough until 2am.

Plussat: Excellent Staff. Helpful and friendly

Miinukset: Cost. Changing cost of rooms daily

Plussat: location

Miinukset: The massage is pretty BAD, Very cold

Miinukset: No free breakfast

Plussat: Good localization, clean, staff well prepared and good amenities. No issues at all. The continental breakfast has good options and the service is also good. As a suggestion, it could have frigobar/refrigerator inside the room.

Miinukset: As a suggestion, it could have frigobar/refrigerator inside the room.

Plussat: Costumers services

Plussat: Services

Miinukset: I had requested the pick up from the airport and it was not carried out, despite it being referred to as a paid service. Upon my arrival I was informed that my colleague's room was not available, despite the fact that confirmation of the booking had been sent by the hotel

Plussat: Breakfast, restaurant was ok

Miinukset: AC not cool enough and they ignored our request to go fix it

Plussat: Was pleasantly surprised by an upgrade at arrival which brought a bit of home comfort while being away on business. I definitely recommend. :)

Miinukset: Variety and availability of fruits could be improved but this is not critical for most guests.

Plussat: Location

Miinukset: It had the oldest towels I have ever used in a hotel.

Plussat: Loved the parking lot, that is a bit hidden away which gives added security. The super friendly staff. The included breakfast buffet all food was high quality.

Miinukset: No comments

Miinukset: Very old rooms! Smelling mold. American hotels format, don't like them.

Plussat: We were going to a concert and the hotel was right in front of the venue.

Plussat: Pretty loud street

Miinukset: Airport Hotel with Shuttle Service 24/7 but no breakfast at 5:30am

Plussat: It is clean and staff are nice

Miinukset: Breakfast is not good and no more varieties

Plussat: All good, clean

Miinukset: AC was not well functioning. Breakfast not available for early travelers.

Plussat: Good

Miinukset: Nothing

Plussat: The shuttle service to the airport was timely and frequent.

Miinukset: The hotel did not have my reservation registered and made me wait for 30 minutes. Once the reservation was confirmed. I was given my room. The room smelled like mold and the pillows like if they had been washed but not dried properly. Breakfast was not set up by 6AM only coffee was available

Plussat: Was good

Miinukset: Get food service to speak English

Plussat: everything

Miinukset: nothing

Plussat: Good location for business trip, five minutes walk through connected walkway terminal to reception. Popular with contractors and business types Mon-Firday. If I return next year I would book again.

Miinukset: Thought the price was a little steep.

Plussat: Truly convenient location

Miinukset: A little on the expensive side

Plussat: It is near the airport. Great place to stay for early flights, late arrivals.

Plussat: the staff the cleanliness and the facilities at the hotel

Miinukset: they did loose my laundry however found it next day

Plussat: Walking distance to the airport. Clean, met my expectations.

Plussat: The staff!

Miinukset: The food is always so so.

Plussat: I liked everything. TOP NOTCH hotel. Extremely clean and welcoming within the airport near of many convenience stores. All staff is kind and helpful.

Miinukset: No complain at all about the hotel. The only thing it is 30 minutes far from downtown and nothing to inspect around.

Plussat: The hotel is clean and close to the airport with free breakfast and free shuttle.

Plussat: Clean, friendly, close to the airport

Miinukset: I like all

Plussat: Friendly staff

Plussat: We don't eat breakfast.

Miinukset: Receptionist friendly and helpful.

Plussat: close to airport

Miinukset: AC WAS VERY LOUD COULDN'T SLEEP WELL

Plussat: breakfast was so good location also good attendance good service also good shuttle excellent

Miinukset: nothing

Plussat: Good Service

Miinukset: Very loud air conditioner in the room. Old Beds (Not very comfortable)

Plussat: The hotel was close to the airport, and surrounded by various places to eat/dine accessible walking. The staff was courteous and helpful with recommendations for things to do in the city and where to eat around. The breakfast was one of the best we've had in hotels at this price point.

Miinukset: Convenient to the airport, but quite some distance from downtown. Not the best choice for sightseeing in the city, but not knowing the city we didn't know that beforehand. The rooms are clean, but could use a little update. Also, there was not minifridge in the room. We were travelling with toddlers and had a cooler with milk and other snacks that required refrigeration and an icepack to refreeze for next day journey.

Plussat: Good

Miinukset: Good

Plussat: Proximity to airports

Miinukset: Room size I’ve and

Plussat: Beds: the mattress had memory foam, very comfortable!

Miinukset: The airport shuttle never showed up @ arrival. We called & waited 45 mins. , then hired a local shuttle. It took that shuttle 5 minutes! When reported, the Hotel staff gaves us attitude and never apologized! We made 1hour to reach a hotel 3km away!

Miinukset: Breakfast .... so many people staying there and the staff wouldn’t put out more orange juice that’s all I wanted. Not food just a juice

Miinukset: The price we are charged is higher than we reserved by booking.

Plussat: Location was nice Breakfast was one of the best I have experienced

Plussat: Really close to the Airport

Miinukset: A.C. unit was very loud.

Plussat: Every thing very clean. Minutes from Airport

Miinukset: Noisy A.C.

Plussat: Convenient, accessible

Miinukset: Bed to small for two

Plussat: Location is great.

Miinukset: Everything was great. No complaints.

Plussat: Everything was great

Miinukset: N/A

Plussat: Close to many stores, next door to banks, supermarkets and restaurants.

Miinukset: They charge me more for taxes. Which they supposed to already be included in the total price But didn't. For a state that has very hot wheather, They dont have minifridge in room. Really bad Wifi.

Plussat: The location

Miinukset: Showers are to old

Miinukset: Our room it does not ready when we arrived to the hotel, then we wait a lot of Time for available room, i understand the manager gave us other room but that does not ready on time

Plussat: The breakfast.

Miinukset: I didn't like the fact that the house keeping personal knocks the door to early and I mean around 8 am, one day I leaved the hotel and left a tip on the table, tban comeback an hour later and the tip was gone but the room was the same way I left it , that tells me that that's the rason way they knok the door so early, to see if anybody is there to go in .and pick up any tips if there is any.

Plussat: Bed was good . Little amenities,quiet place

Miinukset: Bad restaurant service , shower Water was always cold , iron was broken

Plussat: LOVED EVERYTHING ABOUT IT!!!

Plussat: I like the staff a lot they were so nice also the transportation too

Miinukset: Everything like me

Plussat: Everything was ok, except Starbucks restaurant on the ground floor. The worst coffee I’ve ever drunk.

Plussat: Good value for this price.Swimming pool can be nicer,but good enought.

Plussat: The staff is excellent

Plussat: the staff is really good...the room was clean.. i definitively will use it the next time

Miinukset: no everything was great

Plussat: Location

Miinukset: Location of bed with refer to TV and entrance door. Lack of signs indicating stairs in the parking lot. Lack of parking spaces. WC area too small!!!! The room was not ready at my check in. and it was at 8pm!!!!!

Plussat: Very friendly staff, very good location, lots of things to do around. Facilities were for a basic hotel, good AC, clean bed. Breakfast was basic but edible. Wifi was good.

Miinukset: Very noisy. There is a bar next door that plays music until late in the night. I had to use some earplugs just to go to sleep. It was very annoying and it would be the reason to not stay again anymore.

Plussat: It was comfy.

Plussat: location and breakfast

Miinukset: nothing

Plussat: It was clean and near the airpory

Miinukset: It takes one hour to make two check ins. Worst receptionist ever! In the morning, she could not print the invoice. She told me she was going to send it by e-mail in the next 15 minutes. It has now been 3 days and I still haven't receive it. This young lady was just a waste of time! She was completely useless.

Plussat: Location is excellent with direct connection to Parque Fundidora (by bridge) which is a great park. Room rate was low for double room with 2 queensize beds and room was big enough to host 2 women travelling as colleagues. Really comfortable beds.

Miinukset: Room was not cleaned properly (Floor was only cleaned after asking for it). Reception staff did not speak English properly. Breakfast options quite poor. Swimming pool and gym are available but not in good condition. I would not consider the hotel as international standard and it needs refurbishment desperately. I would not stay again although it was cheap.

Plussat: location

Miinukset: the window was covered by a wall

Plussat: Location was OK, Right in front it's Cintermex/Fundidora so you just have to walk the street to arrive. Also, Paseo Santa Lucia its super close.

Miinukset: 1.- My reservation was for 4 people, i was clearly charged for 4. BUT.. Every single day I had to request towels since I only received 2 towel to take a shower. It was a hassle since I stayed 4 days in the hotel and every day it was the same problem. 2.- Cleanliness: From the 2 towels I received, one was stained really bad. It was so gross that we just couldn't even use it at all. This happened several times in the rest of the days. Always from the towels we requested at least 1 towel was stained in orange/red liquid. Also, some of the pillows had also red spots, not sure —don't even want to know— what was the substance but it was gross. 3.- Parking: I arrived Thursday evening and was told there was no more parking available because they were having a private event. I was asked to roam around to find parking until they were able to clear one spot. I would assume that you would respect the parking for the people who have reservations with you. 4.- On my second day, the ceiling in the bathroom sink started to leak water. Im not sure if the room above us had a water leak but all of my floor was filled with water. 5.- On my 3rd day I had to call to bring toilet paper since the service person did not went to provide new toiletries, I was literally 1 day without toilet paper. 6.- Since the location its really close to one of the biggest attractions in Monterrey, expect to have A LOT of traffic noises. This is something the hotel cannot control BUT if you add my previous problems plus the loud traffic noises at 3 a.m. you would realize how disappointing my stay was. 7.- Please be aware the elevators do not have a sensor when the doors are closing, and this "feature" almost caught several people trying to enter/exit the elevator. The doors will close it will not matter if someone/something it's in the middle. 8.- Also, expect to hear A LOT of what the other rooms have to say.

Plussat: Nothing.

Miinukset: Have never felt so uneasy in a hotel before... originally we were at another hotel where the service and staff were amazing. Had to come TO antaris cintermex due to our trip extending by 5 days and the other hotel not having the vacancy. The only good thing were 3 of the receptionists, female.... the rest of the people who work here never know anything apparently, if you ask for something the typical answer is "no se..." and no one can ever help you solve anything. The restaurant is AWFUL, wait staff are rude, slow, condescending... and there is no room service. Was literally told by a Male receptionist, "No sir, you have to download the UberEats App and figure that out on your own." In the 5 days we stayed, they changed our bedding once and only found out due to the fact that on the first day I spilled some coffee and tried to clean it up, it is now Saturday and stain still there. Honestly, not worth it at all.

Plussat: Sijainti oli hyvä

Miinukset: Liikenteen melu kuului todella hyvin huoneisiin. Matkapuhelinta pystyi lataamaan vain valojen ollessa päällä, eli ei yöaikaan.

Plussat: Location

Miinukset: Hotel was old dated and didn't look like the pictures displayed online

Miinukset: Very nice, I'm think it may be a little expensive

Plussat: The bed and pillows were extra comfy, the bathroom was very clean and so was the room, overall. Modern facilities.

Miinukset: Noticed the bed sheets were a little dirty, with some hairs and crumbs.

Plussat: I was thrilled that the dining room served dinner, as I arrived in the evening and there wasn't any restaurant close to the hotel

Miinukset: There wasn't a bible in my room

Plussat: Beds were cleaned floors were not.....linen was very cheap....only offered 3 vanities for breakfast...not very impressed with location due to LOUD TRAIN....NEVER MENTIONED TRAIN ON WEBSITE....

Plussat: The location and facilities

Miinukset: The staff went to the room in the middle of the night to charge an extra person in the room even that it was paid, and they didnt back the money or solve the misunderstanding.

Plussat: it was cheap

Miinukset: they dont have a shuttle to take us to the airport , we had to pay 250 pesos to a taxi because they didnt have the service...

Plussat: Parking breakfast staff people ac super coolI will be back pretty soon

Miinukset: N/ANICE PLACE

Plussat: location, staff, clean and delicious breakfast.

Plussat: Location

Miinukset: So we check in and drop off our bags the room had a funky smell so I turn on the ac left to do get a bit to eat came back same smell so we check out and book a room at another hotel

Plussat: It was a beautiful facility.

Miinukset: Only one person at the counter and i was in line for long time waiting to get checked in after driving all day and tired.

Plussat: Yes i will come back soone

Miinukset: Excellent beautiful

Miinukset: Lobby staff was so busy, so he can’t be able to help you. He ask me to call directly my agency to solve my problem, he wasn’t kind and he never try to help me at all. Rooms are tiny, but clean.