Morelia hotellia

Plussat: Peaceful, secure, close to all points of interest.

Miinukset: Everything was perfect, very peaceful.

Plussat: Liked everything in the hotel, room, garden, all the decorations in the hallways, restaurants. It’s a half block from the Catheral and within walking distance of museums. We had dinner at the hotel and was very good. I really enjoyed my stay there and would recommend it.

Miinukset: Had an issue when we had dinner, because we asked them to divide the check in 3, we were 3 couples and charged it to our room, and the waiter came back saying the division would not be equal because their system would not let them, we ended paying in cash.

Plussat: The hotel staff is very helpful and answered emails promptly. They were able to reserve a taxi to pick me up from the airport and take me to airport as well at the end of my trip. The hotel restaurant food is very good but a bit slow. The complimentary breakfast is very delicious as well. The bed was comfortable and the room was very clean. The courtyard garden is very beautiful and daily maintained. The location is great. It is very close to an atm, the cathedral, the downtown shops and it's very convenient for catching a taxi.

Miinukset: Our room was very nice but it was next to the cleaning staff room so their noise would wake me in the morning. Not a big deal, but if you want to sleep in make sure you get a room in a quieter spot.

Plussat: Love the food, the live music on Friday and Saturday nights, the hotel decoration, the location (so close to downtown), the atmosphere and the Mexican buffet.

Miinukset: Nothing

Plussat: Location, staff willing to attend any requirements. Great service.

Miinukset: It is a great old house that has been an hotel for the las 300 years. Well renovated and maintained.

Plussat: Beautiful hotel in the heart of the central historic district. The best place to stay in Morelia!

Miinukset: I liked everything! Nothing not to like!

Plussat: Everything about this hotel was excellent. A beautiful garden setting to enjoy my morning coffee and breakfast. My hotel room had everything a person would need. Excellent bedding and towels. T V was very good with many channel choices.

Miinukset: Nothing to dislike.

Plussat: Great location for sightseeing.

Miinukset: No spa and no gym

Plussat: Room was extremely clean and full of extra details that made our stay wonderful. The breakfast was amazing as well.

Plussat: extremely courteous the staff. the pace is beautifull

Plussat: This was one of the nicest hotels we have ever stayed in. The staff was so accommodating and gracious. One example, we had breakfast in the courtyard and the coffee cups were cold which made the coffee cold. The waiter took all our cups heated them up with hot water and then brought a new hot pot of coffee. They still have turn down service in the rooms and the restaurant is excellent, esp. the weekend breakfast buffet. The location is perfect. Close to the main square but still very quiet. I highly recommend Hotel de la Soledad

Miinukset: We loved all the wild birds that came into the courtyard at dusk, but hated to see the captive birds alone in very small cages.

Plussat: This property is right in the middle of we’re all the action is

Miinukset: Can’t think of anything I din’t like

Plussat: The entire Hotel was wonderful with beautiful artefacts everywhere collected by the French owner. All in all cannot recommend more highly. The photos used do not do it justice.

Miinukset: Nithing

Plussat: Fantastic

Miinukset: Nothing

Plussat: Great place and excellent service. People very friendly.

Miinukset: We only missed to have a fridge in the room.

Plussat: Beautiful grounds and view of the city. Comfortable rooms. Breakfast buffet on Sunday (additional cost) was amazing.

Miinukset: Limited value for money. Breakfast not included Nice hotel, but extremely expensive for what it offered. Pool was too cold swim, even with sun out. Far from city center (taxi or car required).

Plussat: The hotel grounds are beautiful!

Miinukset: It’s too bad the standard rooms don’t match the quality of the hotel. Way overpriced. Especially coming from downtown Morelia where we payed less for luxury. This is more like a 3 star hotel.

Plussat: The view to the city is really nice. The hotel is beautiful and breakfast is the best one I had on my trip to Mexico!

Miinukset: You need a car to get to the hotel and to go to the city for sight seeing. It is not near the historical centre.

Plussat: The facilities are gorgeous and the staff was incredibly helpful

Plussat: wonderful staff. quiet, good food.

Miinukset: Although the food is excellent it was often cold.

Plussat: Food was really good and the beautiful grounds and views. The room was comfortable.

Miinukset: Coffee at breakfast was very weak.

Plussat: I had read the front desk staff were less than friendly. They were great. All the staff were efficient and kind without being formal and stodgy.Had read a lot about the place so my expectation levels were pretty high... they were met and exceeded.

Plussat: The property, the location and the view are the best in town

Miinukset: The dining room was very cold

Plussat: Tiene muy bonita vista de la ciudad

Miinukset: Anuncian el hotel como spa pero el horario es únicamente de 9 AM a 1:00 PM. un hotel spa debe tener instalaciones suficientes y amplio horario para describirse como tal. No tiene vapor sólo sauna. La regadera del baño de pésima calidad. El agua caliente del lavabo apenas salía. Decepcionante.

Plussat: Excellent !!! location the best choices in Morelia

Plussat: The location and service

Miinukset: The check in was rocky, as the hotel personnel could not find my reservation in their system. I had the booking.com confirmation but they were out of the executive suites. We were downgraded to a regular suite. Also, the workout room consisted of a single treadmill and two dumbbells.

Plussat: The view and decor

Miinukset: The bathtub was a bit awkward

Plussat: Everything! The suite was great and huge. There was a beautiful chandelier hanging from the ceiling. It had a great antique/modern balance. The shower was great, however the water kinda goes everywhere (but doesn't affect the room) and there is no privacy/curtain. The bath was also awesome. I recommend you bring some bubble gel to fully enjoy the bath. Oh and the bed was amazing! It was big, warm and so soft.

Miinukset: The only thing is that the air conditioning didn't seemed to work. It was a good thing that it didn't get that hot.

Plussat: The staff and room were great.

Miinukset: The bathtub which is why I booked this hotel was. A huge disappointment. It’s more of a Roman bath with tiles - not a nice relaxing tub I was looking forward to. We sent both our meals at the restaurant back at dinner as they were only Luke warm and obviously reheated!!! There was lively music playing when we first sat down but this changed to a very loud soccer game - Awful and very off putting!! It’s a nice restaurant not a sports bar!!

Plussat: The staff was very helpful, friendly and courteous - they went out of their way to make sure I was comfortable and well taken care of. The public spaces in the hotel were artfully decorated, offering serenity and elegance.

Miinukset: My room was an interior room with no windows and it was a bit dark and close - very very quiet though. If you prefer a light, bright room with windows, be sure to specify.

Plussat: breakfast delicious.

Miinukset: the hot water doesn't have regulator.

Plussat: The rooms and service the location is great everything

Miinukset: Everything

Plussat: Staff was amazing went above and beyond

Plussat: The bed was comfortable and I liked the fact that everything was nearby. Also liked that the view was great. I had a really nice view of the cathedral. It was so worth the money. I'll be staying there again.

Miinukset: Nothing I didn't like everything was great.

Plussat: The location is unmatched: it is in the portals in front of the cathedral. The hotel it's a beautiful 16th century mansion, splendidly remodeled with very good modern taste. The service is fast and very cordial. The bedrooms are spacious, very clean and beautifully decorated, with extremely clean sheets. The American breakfast, included, was sumptuous (copious and splendid),

Plussat: Room , grounds, restaurant

Miinukset: Missing refrigerator and ice

Plussat: The rustic setting is very romantic. We had a fire going in our room every night. The service everywhere was super friendly and professional. The views are fantastic (we had a front row junior suite overlooking the valley and town below).

Miinukset: The breakfast buffet leaves a lot to be desired. On the other hand, ordering breakfast into your room offers more choice and is really much nicer.

Plussat: Room doesn’t have a dryer or cream for coffee on the second day the power went out since early in the morning and when i told the receptionist when I checked out i told her but she seem not to care and the phone in the room didn’t work. Not enough towels, the cover for the bed had holes and the bed it self it was very stiff not to comfortable.

Miinukset: Your reservation doesn’t guarantee the hotel will give you a room! We arrived from Europe and had 3 rooms booked 3 months in advance! At arrival we were told that they can only give us 1 room because they are sold out (and we were a group of 5). After very long arguments the main receptionist (Eleonor) who spoke 0 English in a very cold and indifferent manner agreed to show us extra room. So, after we had two rooms we had to pretty much force them to give us a third one. And they did. But increased the price by around 25% and also tried to convince us that a small standard room was the superior suite we reserved. Very shady management to say the least... They have very lovely garden and a view of Morelia- these are the only advantages of this place. Rooms are old. Stuff is very indifferent to guests.

Plussat: We liked the peace and quiet that the property provides being a little bit out of the main centre of Morelia. The staff were friendly and accomodating, however they spoke very little English.

Miinukset: We were disappointed with the overall experience of this hotel. We booked a junior suite, as a treat. The room (33) was very spacious, but dated and a little run down. The bathroom door or window didn't close properly. The wifi is very unreliable and slow in the room. You need to either go outside on the terrace or to the reception to get decent wifi. There are fireplaces in the room, which was an attraction for us as we stayed during winter. We requested some firewood for the fire, however it never arrived. This is a three star hotel in our opinion. If you do consider staying at this hotel I would recommend room 34, the view is amazing!

Plussat: The gardens

Miinukset: The room was dirty, old and zero comfortable

Plussat: The buildings and grounds and the view of the city are truly spectacular. The food that we ate at the restaurant was first class (and we ar foodies). Wonderful hotel.

Miinukset: Would be difficult for a person who had difficulty with stairs.

Plussat: The gardens are beautiful and has a great view to the city.

Miinukset: The rooms did not look clean and they need to have more than two towels, specially for the double beds.

Plussat: It was good.

Miinukset: There were no options for children on the menu. My little girl eats very little but we had to order a full breakfast order and she ate less than a quarter.

Plussat: Absolutely beautiful grounds and old buildings. Great staff. Wonderful restaurant view and very good food. Secure parking.

Miinukset: Dated interiors, including beds. Dry rot wood on some exterior trim. A little better English speaking would be nice.

Plussat: Excelent service

Miinukset: Shower, curtain was too short, when you take a shower the water spilled out.

Plussat: Very clean and super friendly staff. Very secure please as well.

Miinukset: Nice location and comfortable room. Access was awkward with the gate locked even in the day time. Breakfast was minimal

Plussat: The staff at this location went over and above to make me feel welcomed and at home. I had a room with an air conditioner. I feel this place is worth more than the price listed! I would highly recommend it!

Miinukset: I loved everything about this location!

Plussat: All the place is very nice

Miinukset: Mattress,

Plussat: Good location, reasonably priced, clean, good shower, very friendly staff. We have lived in Morelia and stayed in many hotels there, and it’s rare to find a moderately priced room in Centro that’s quiet. This hotel met our needs.

Miinukset: The beds are not the best but are typical for Mexico, rooms a bit small, room decor could be more colorful, WiFi was very weak in the room. Continental breakfast had excellent fruit but bread they served was terrible. With so many panaderías nearby, why serve guests Pan Bimbo(white sandwich bread)?

Plussat: Our first time in Morelia, we did the usual sight seeing and lots of walking we were exhausted. We got to the hotel 30 minutes before check in and they gave us the room. The hotel itself very quiet so we had a 3 hour nap. I recommend this hotel to anyone. The hotel is about 3 blocks away from cathedral. I will surely book this hotel again if I return to visit again.

Plussat: Nice place

Miinukset: The location

Plussat: It’s in the center of town within walking distance of cultural sights.

Miinukset: There were no windows in our room. I’m unsure if that applies to other rooms though.

Plussat: Room was large and clean. Good location approximately 5 minutes walk from city center. Staff were friendly.

Miinukset: Breakfast was a bit minimal

Plussat: The property is beautifully curated with local art and Mexican folklore. The location is steps from the main plaza, but tucked away so that the rooms are quiet and comfortable. If you want to get a real feel for Michoacán, this is the place! Rosa is a gracious and well-informed hostess. She and her staff went out of their way to accommodate my family, and was readily available to answer questions and offer recommendations. You can tell that she loves sharing her love for Michoacán. I highly recommend her tours, which she will customize to your interests.

Plussat: Staff and owner very friendly and gave me recommendations that were really Helpful, location very handy. If possible I will come back.

Plussat: Rose, the hostess, was very kind and helpful. She went the extra mile in various ways and made our stay in Morelia very memorable. The central location of the hotel makes access to restaurants and museums very easily.

Plussat: delicious breakfast, fruit, cereal, toast, eggs cooked to order, coffee 24 hours location perfect, close to sights and restaurants

Plussat: Had a home environment and everyone was friendly.

Miinukset: The bathroom was a small, but adequate.

Plussat: Casona Rosa truly feels like your home-away-from-home! Ms. Rosa, Ms. Lupe and Ms. Mireya went out of their way to meet my twin 13 year old boys’ needs! We loved the breakfasts, our room and the location! It was a comfy place to relax after a long day of walking the city. It was our first time in Morelia and we all hope to go back soon to visit with our new old friends at Casona Rosa! (We visited during Semana Santa- Holy Week 2019. We highly recommend the experience to all!)

Miinukset: Nothing- everything was great!

Plussat: Very good location, excellent staff.

Plussat: Central location, fabulous decor and marvelous host

Miinukset: Nothing

Plussat: Host was phenomenal! Staff was very welcoming. Each room is different and unique.

Plussat: Lots of art and an amazing host! Loved it.

Miinukset: -

Plussat: Easy walking to the historical district. Very accommodating staff. Not a slick generic hotel.

Plussat: Charming, thick covers, great location

Miinukset: No coffeepot or hotpot in the room or lobby and breakfast not available until 8:30.

Plussat: Very well located. And the staff super friendly and helpful

Plussat: From the outside it does not look like an hotel. The interior is beautiful! The desk staff Fernando and Gabriel were helpful and welcoming. The Star was Haydee. When we needed more lighting for reading she went way beyond her job description to obtain a lamp. Our room was called Ruisenor. Beds very comfortable. Beautiful serene area in back with table and chairs. Breakfast veggie omelette with beans, toast, fresh fruit, fresh juice and coffee. Overall a wonderful place.

Plussat: The staff was incredibly nice and helpful when needed

Miinukset: Rooms are not completely sound proof

Plussat: The room was great, nice and comfortable bed, air conditioning, TV and desk. The location is great, in historic downtown and very close to attractions. The staff was very kind and helpful. The place is very nicely decorated, very quaint.

Miinukset: There is a gym next door, very loud music starring at about 8 am.

Plussat: Staff were very accommodating.

Miinukset: On a 3 night stay, the Internet went out every single night. Other issues: No safe in the room. Room decor tired & dated, paint peeling. Hotel on the fringe of the historic center, but on a dilapidated street.

Plussat: Small hotel only a few blocks from the cathedral. Very good value. Friendly and helpful staff. The room had a very high ceiling and skylight. Very clean, king size bed was very comfortable. Good wifi signal. Nicely decorated. Great taco restaurant just down the street.

Miinukset: No window in the room, the door opens to the covered courtyard restaurant. There isn’t any real outdoor space to relax in.

Plussat: The staff were helpful and polite. The place was near the historic center, and the rooms spacious and clean.

Miinukset: N/a

Plussat: Is a beautiful property, back patio just incredible, accesible to the historic places, so many restaurants near to try the local food, costumer service was amazing.....!!, hotel breakfast on point...!! (The trio plate

Miinukset: Nothing...!!

Plussat: Location, large room

Plussat: As beautiful and well-located as this historic boutique is, and as tastefully decorated as it is (with a brilliant mix of modern decor and colonial charm, e.g., modern lighting on old stone walls and spacious rain shower), the absolute highlight of this property is the staff and management. They were delightfully friendly and helpful to an extreme. Our stay occurred during a gasoline shortage, so gas stations were lacking gasoline or required hours of waiting in line to get some. The staff at Casa Modero went out of their way to help us get a carton of gas for our rental car. The dining staff also went out of their way to meet special requests and last minute appearances for dinner. The staff also went out of their way to help us plan our activities, including an amazing trip to see the Monarch butterfly migration. Unbelievable experience in a wonderful place. Moreover, Morelia itself is one of the most charming cities I've ever visited. Totally safe and cosmopolitan.

Miinukset: The only thing I didn't like was having to leave at the end of the stay.

Plussat: Great staff, location, bed

Miinukset: I didn’t like the bathroom door being glass, and if you want to do number 2 and if you’re sharing a room with someone else, in my case that other person had to walk out the room in order for me to use the restroom. And there’s air conditioning but it still felt cold.

Plussat: lovely staff

Miinukset: Nothing, everything was great

Plussat: Bed. Food marginal, but wait staff excellent

Miinukset: Noise. Our room was adjacent to the restaurant,

Plussat: Buena ubicación en el periférico. Nuevo edificio. Personal amable.

Miinukset: Estacionamiento pequeño.

Plussat: Location is good, right on the main streets that leads you to the center. The taxis and public transportation is right in front of the hotel. There is a shopping center nearby & the movie theater. The breakfast was delicious! Freshly made juice & a great breakfast bar. The room was very clean. I liked that there were a washer and dryer on the premises (which we used a couple of times).

Miinukset: I would have loved to have a mini fridge in the room. The gym was way too small.

Plussat: The cleanings of the hotel The customer service is the best

Miinukset: The TV to small Problems with the control

Plussat: We were impressed by the friendly, attentive staff, the clean spacious rooms and the central location to access our golf destinations. Any request for service or assistance was met with promptness and courtesy. Our group will definitely book here again next year.

Miinukset: Not a complaint with this hotel.

Plussat: It's a lovely old building. The staff was extra super. The breakfast fine.

Miinukset: The odd uneven walkway to our room needs better lighting.

Plussat: Beautiful building. Lots of great details. Staff were so kind and helpful. Breakfast was excellent—eggs with ham, fruit, toast, coffee/tea, juice. Great location too!

Miinukset: We had a room at the front and it was very noisy at night. Also, the room gets quite hot so we had to sleep with the balcony doors open, further adding to the noise.

Plussat: Breakfast was large and delicious--several choices. Staff was helpful and friendly. Hotel was elegant and cosy, something of a boutique hotel. I liked the focus on art and literature.

Miinukset: I think a couple of comfortable chairs or sofas in downstairs area would be terrific for people who like to read and drink coffee. So having tables and chairs as only sitting options is something I would change.

Plussat: Nice breakfast!

Plussat: the breakfast was adequate but what made it super was the warmth and friendliness with which it was served. the people in the cafe, like all the staff in the hotel.made you feel very welcome. we looked forward each day to our conversations with them. they were gracious in listening to our halting Spanish and always ready to accommodate us in English when we needed it.

Miinukset: there was nothing we didn't like. the hotel is clean, comfortable and creative in decor and space utilization. the staff is wonderful-- friendly, welcoming and helpful. we felt like friends.

Plussat: The owner of the hotel was very friendly and talkative. He even organised free spanish lessons for me in the morning. Muchas gracias! :)

Plussat: Lo mas bueno era la Senorita Yazu Garcia en la Recepcion. The most helpful person was Yazu Garcia in Reception. Loved the yoga class in the mornings.

Miinukset: The hotel is beginning to show wear-and-tear. The towels were old, the walls of the hotel room need painting, etc. Had to run the water for a long time to get hot water. The thing that really irritated me was that, after staying for 6 nights, I asked to stay two more nights at the same price. The hotel was virtually empty most of the time I was there but they refused to honor the same rate. I went online to Booking.com and the rate online was even lower than the one I was asking them to honor. I guess they don't care if they have business or not.

Plussat: The hotel is very nice, quiet and typical. It is close to an area of bar and restaurant that makes it practical to go out at night.

Plussat: Beautiful room! Very spacious, and well designed. Extremely comfortable beds, very clean, incredible shower, and very helpful and friendly staff

Miinukset: The WiFi didn’t reach our room

Plussat: Location and shower

Miinukset: 1. Coffee maker in room but no coffee was provided and it required a special pod that was unavailable in stores. 2. Arrived Sunday afternoon and the hotel was deserted. No services available either. Strange feeling. 3. Maid talked on her cell phone in the inner courtyard so her voice carried to all surrounding rooms. Annoying and inconsiderate. 4. Maid mopped tile floors so they were wet while I approached and motioned me to walk on them. Dangerous and unnecessary. I would not return nor recommend this hotel.

Miinukset: Late breakfast

Plussat: Very large comfortable room, very quiet

Miinukset: Bar shuts early

Plussat: The whole place is beautiful!

Miinukset: No Breakfast served! A coffee machine in the Room would be nice!

Plussat: VERY CLEAN, & EXCELLENT CUSTOMER SERVICE. BEAUTIFUL LOVED IT SO MUCH.

Plussat: Across the street from a major shopping mall, this property delivers all that it promises. At the crossroads of a busy intersection, most of the rooms face quiet and attractive inner courtyards. Although some of the rooms are a bit dark, t's a smart design for the area. Also, there are many chain restaurants in the vicinity as well as a multiplex cinema within easy walking distance of the hotel. The staff was friendly and helpful. This is a good choice if you don't mind staying in one of Morelia's modern suburbs.

Miinukset: Although only a few dollars, it's quite a long cab ride from the hotel to Morelia's central historical district. If you are coming for the downtown action and charm, then this is probably not a good choice for you. Also, the complimentary morning breakfast was nothing to write home about. It was just okay. With so many other positives going for this hotel, surely they could improve their breakfast a bit.

Plussat: very nice room but poor layout: desk located next to door and way too small, should be switched position with the luggage rack

Miinukset: Receptionist Giovanni showed a total lack of friendliness upon our check in, did not follow our recommendation on proximity of rooms and zero help His partners were much better and solved the problem

Plussat: I loved the location and the room itself.

Miinukset: The sheets had dried boogers. I had to have someone come in and give me a clean fitted sheet. The air conditioner was not working so they gave us a fan.

Plussat: Beautiful historic hotel Very large room and excellent shower Beautiful restaurant with a good Am. Breakfast Excellent TV and cable Good pillowsWonderful 4 night stay

Miinukset: Main room very dark- better lighting would help Mattress not too comfy

Plussat: Hotel is right in front of Morelia main Plaza overlooking the main cathedral. Los portales have so many different choices of restaurants to pick from. Main plaza is just lovely.

Miinukset: Best weding ever. Best staff. I had a really good time.

Plussat: Spectacular architecture and art work.

Plussat: The staff and the location were excellent. The Nespresso coffee in the room was a bonus. Jorge was another bonus for us. He welcomed us when we got there, and looked after us the time we were there.

Miinukset: The air conditioning was non existent, I am sure it was only a fan. We were on the main floor so we’re not able to keep windows open.

Plussat: Location and decoration style

Miinukset: Nothing

Plussat: We liked everything about it, location, the building is historic and beautiful. Our bedroom was huge and the bed was very comfortable. We’re particularly grateful to Jorge who speaks impeccable English & was very helpful.

Miinukset: The air conditioner barely worked at all but we just opened the windows and were comfortable.

Plussat: Location

Miinukset: Small room , no amenities for the price , bar staff was rude , service awful . Parking staff was great .

Plussat: Hotel with wonderful history and historic feeling. This property is gorgeous. However, any events outside and you can here it. The service all around from front desk to room service to the restaurant needs to be improved. I suggest leading hotels of the world take over and this hotel service standard will go from okay to incredible. book a room with a view of the church otherwise not worth the price.

Miinukset: the restaurant was service was not up to standards. the room prices didn't reflect properly what was offered. there seemed to be a lot of broken communication between departments and competence.

Plussat: Bedding was very comfortable - air conditioning was a bonus!

Plussat: Exceptional service, and kindnes from the staff.

Plussat: Nice bathroom. That's all.

Miinukset: Over-priced. Not a suite, just a large room. It was on a very busy corner of 2 streets and one of the streets literally was coming straight towards our window and balcony before turning in front. Incredibly noisy so we had to keep the windows and drapes completely closed. The staff was minimal and totally minor-league quality. A complete rip-off. Sad, because it was a lovely old building. And a tree blocked the view of the cathedral across the street.

Plussat: Location and helpful staff

Plussat: We went for the spacious cathedral view room... with a balcony onto one of the main squares in front of the cathedral. So much fun to watch all the action including the Saturday night fireworks. Breakfast at their rooftop restaurant is a great way to start the day! Double glazing and interior shutters kept out most street noise, so that wasn’t an issue. King bed with luxurious ironed sheets!

Miinukset: Our room was visited by the hotel staff in our absence without valid reason (proved by surveillance cameras), our credit cards were handled and misordered in our wallet (the hotel did not give us the key to the locker upon arrival in the room), and 5 days later fraud attempts were made on our bank accounts. The management did absolutely nothing against the employee identified on the video and concerned by the fraud. We therefore strongly discourage any tourist or traveller to stay at Los Juaninos hotel.

Miinukset: I find it hard to believe this hotel is a Tesoros hotel. Worn furnishings that look like leftovers from a second hand store,stark ,ugly reception and almost non existent lobby. The hotel interior is now a bank and there is plexiglass barrier all along the upper floors. It was a sleep, although loud wedding partiers at 2-3 AM echoed throughout the hotel. Great views.

Plussat: It is in the hart of Morelia, close to restaurants, shops, etc.

Plussat: The hotel is good, with good enough staff (some great some not very helpful). Nothing exceptional to remember but it is good if you need to be in this area of Morelia.

Miinukset: It is the an hotel that could be anywhere in the world

Plussat: Breakfast was rich and fresh. Room was comfy.

Miinukset: I missed English speaking personnel

Plussat: Clean

Plussat: Very clean. They changed the bed sheets everyday.

Plussat: Location

Miinukset: Room was too dark. The lighting is horrible. The shower has very modern glass enclosure but it does not seal correctly so the water leaks out of the shower to the bathroom. Also the small stuff in the lavatory was ridiculous. The Kleenex was a pocket size Kleenex pack.

Plussat: I love staying here! It had been a couple of years since I had been back, but I'm happy to report the hotel is as good as ever.

Plussat: Everyday at this hotel: - change bed sheets. - clean the restroom. - vacuum the room. -every staff member is professional and always happy to provide a service. Over all, the hotel is clean and quiet.

Miinukset: N/a

Plussat: Spacious, clean

Miinukset: No elevator with rather steep stairs. Parking site is about 3 blocks away (but they valet for free).

Miinukset: Hotel looked much nicer in the photos than in real life. Staff very unhelpful, they never mentioned the opening hours of the parking lot (on Sundays they open only till 10am) and charged us additional fee for opening a parking gate. Very poor breakfast.

Plussat: Great Location...staff was friendly. Breakfast was satisfactory.....continental with coffee, adequate to get the day started.

Miinukset: We booked a junior suite, which included a small sitting room with a worn couch and a TV along with a basic kitchenette. Not sure that the junior suite was much better than a standard room.

Plussat: Big and clean apartment

Miinukset: Poor towels and bed sheets

Plussat: We got a suite for 4 people which was huge, basically an apartment with kitchen, living room etc. The location is approximately halfway between the cathedral and the aqueduct so it is convenient walking distance to most of the main sights. I thought it was very good value for money.

Miinukset: There’s was no air conditioning which is fine but a fan would have been nice as the city gets hot in the summer.

Plussat: Excellent location

Miinukset: Very narrow dark stairs — the stairwell lights did not work. In order to see, we needed to turn on the lights on each landing. (Our room was on the second floor.)

Plussat: The location, clean every day and the people who work there so nice.

Plussat: Location

Miinukset: Breakfast

Plussat: Good location, good service, smiling employees. The hotel balances very well the lack of parking lot with the Valet service. Food is good and well prepared even if the restaurant is only a small cafeteria.

Miinukset: The general condition of the rooms is not good for the international traveler. There is an evident lack of maintenance and care for the detail i.e. missing knobs , broken parts , ceilings in meed of repair, etc. But mainly, you do not receive what you are offered in terms of facilities and lookings in the web site. A huge disadvantage in my opinion is the level of noise in the area and the lack of care the management has placed in order to reduce it, also the poor courtains everywhere do not cover the sun light and also the lack of a/c is a huge fault. Your get a floor fan instead which contributes to the noise at night, it is very very difficult to rest. Is a good building , good location but poor very poor planning and management, bad enough to make me not willing to return.

Plussat: Nothing

Miinukset: Room