Morelia hotellia

Plussat: Hotel located next to super market which is also a major stop for "collectivos" mini buses. 5' to the center or 10' to the lake for $1.00/pp. Room was very quiet and nice to have doors opening on the garden side for fresh air. Staff is very courteous and helpful. Premises are clean. Easy parking on front or inside courtyard. Location also a + for hitting the road for local trips[easy inn/out]. The center can really be jammed with traffic.

Miinukset: The restaurant was a letdown and very low value for the price. Dine in town.

Plussat: Liked everything in the hotel, room, garden, all the decorations in the hallways, restaurants. It’s a half block from the Catheral and within walking distance of museums. We had dinner at the hotel and was very good. I really enjoyed my stay there and would recommend it.

Miinukset: Had an issue when we had dinner, because we asked them to divide the check in 3, we were 3 couples and charged it to our room, and the waiter came back saying the division would not be equal because their system would not let them, we ended paying in cash.

Plussat: The hotel staff is very helpful and answered emails promptly. They were able to reserve a taxi to pick me up from the airport and take me to airport as well at the end of my trip. The hotel restaurant food is very good but a bit slow. The complimentary breakfast is very delicious as well. The bed was comfortable and the room was very clean. The courtyard garden is very beautiful and daily maintained. The location is great. It is very close to an atm, the cathedral, the downtown shops and it's very convenient for catching a taxi.

Miinukset: Our room was very nice but it was next to the cleaning staff room so their noise would wake me in the morning. Not a big deal, but if you want to sleep in make sure you get a room in a quieter spot.

Miinukset: The design of the rooms is not good. Almost no natural light. Dark wood on many interior surfaces. The lighting is quite terrible. No way to see yourself in the mirror to shave. overall bad design choices.

Plussat: This was a beautiful property with a cheerful excellent staff

Plussat: It is an extremely beautiful place, classy, elegant, well located, excellent service, when you weak up coffee is set up outside your room. So beautiful that is breathtaking. Bed is comfy, service is outstanding. I have been at hotels that are more expensive but this is the most beautiful hotel that I have been in my life. Last thing , breakfast is included an food is delicious.

Miinukset: I liked everything it could not be better.

Plussat: decor and interiors

Plussat: Devil is in the detail

Miinukset: Having to leave

Plussat: The entire Hotel was wonderful with beautiful artefacts everywhere collected by the French owner. All in all cannot recommend more highly. The photos used do not do it justice.

Miinukset: Nithing

Plussat: Fantastic

Miinukset: Nothing

Plussat: Great place and excellent service. People very friendly.

Miinukset: We only missed to have a fridge in the room.

Plussat: Beautiful grounds and view of the city. Comfortable rooms. Breakfast buffet on Sunday (additional cost) was amazing.

Miinukset: Limited value for money. Breakfast not included Nice hotel, but extremely expensive for what it offered. Pool was too cold swim, even with sun out. Far from city center (taxi or car required).

Plussat: Luxury hotel! Excellent hotel, the staff is very professional and very kind. The food is delicious! the views from the hotel are amazing!

Plussat: The facilities are gorgeous and the staff was incredibly helpful

Plussat: Food was really good and the beautiful grounds and views. The room was comfortable.

Miinukset: Coffee at breakfast was very weak.

Plussat: Beautiful horel. Very classy

Miinukset: It is a little far feom the city centre, but has a beautiful view of the city down below

Plussat: Tiene muy bonita vista de la ciudad

Miinukset: Anuncian el hotel como spa pero el horario es únicamente de 9 AM a 1:00 PM. un hotel spa debe tener instalaciones suficientes y amplio horario para describirse como tal. No tiene vapor sólo sauna. La regadera del baño de pésima calidad. El agua caliente del lavabo apenas salía. Decepcionante.

Plussat: The service was amazing. Rose and her team are very nice, and make you feel like you’re at home.

Plussat: The property is beautifully curated with local art and Mexican folklore. The location is steps from the main plaza, but tucked away so that the rooms are quiet and comfortable. If you want to get a real feel for Michoacán, this is the place! Rosa is a gracious and well-informed hostess. She and her staff went out of their way to accommodate my family, and was readily available to answer questions and offer recommendations. You can tell that she loves sharing her love for Michoacán. I highly recommend her tours, which she will customize to your interests.

Plussat: Staff and owner very friendly and gave me recommendations that were really Helpful, location very handy. If possible I will come back.

Plussat: It's the second time I've stayed there and I'd stay there each time. They treat you like home, it's very silent and location is amazing. Rose and Lupe are just fabulous!!

Miinukset: I actually like everything!

Plussat: Rose, the hostess, was very kind and helpful. She went the extra mile in various ways and made our stay in Morelia very memorable. The central location of the hotel makes access to restaurants and museums very easily.

Plussat: delicious breakfast, fruit, cereal, toast, eggs cooked to order, coffee 24 hours location perfect, close to sights and restaurants

Plussat: Had a home environment and everyone was friendly.

Miinukset: The bathroom was a small, but adequate.

Plussat: Very good location, excellent staff.

Plussat: The property exceeded my expectations. Rose and Lupe really look after their guests and want to ensure everyone has a positive and memorable experience. Casona Rosa is located in the historical center and close to everything of interest in Morelia. I liked being able to walk around and enjoy the city without taking a car. I highly recommend Casona Rosa.

Plussat: Rosa and her staff are very knowledgeable and helpful! Everything was lovely. I would certainly stay here again.

Plussat: Did not use the hotel restaurant

Miinukset: Not so many power outlets in the room, and the few ones where located in places difficult ot access (behind furniture)

Plussat: Beautiful room! Very spacious, and well designed. Extremely comfortable beds, very clean, incredible shower, and very helpful and friendly staff

Miinukset: The WiFi didn’t reach our room

Plussat: Location and shower

Miinukset: 1. Coffee maker in room but no coffee was provided and it required a special pod that was unavailable in stores. 2. Arrived Sunday afternoon and the hotel was deserted. No services available either. Strange feeling. 3. Maid talked on her cell phone in the inner courtyard so her voice carried to all surrounding rooms. Annoying and inconsiderate. 4. Maid mopped tile floors so they were wet while I approached and motioned me to walk on them. Dangerous and unnecessary. I would not return nor recommend this hotel.

Miinukset: Late breakfast

Plussat: The whole place is beautiful!

Miinukset: No Breakfast served! A coffee machine in the Room would be nice!

Plussat: Room , grounds, restaurant

Miinukset: Missing refrigerator and ice

Plussat: Room doesn’t have a dryer or cream for coffee on the second day the power went out since early in the morning and when i told the receptionist when I checked out i told her but she seem not to care and the phone in the room didn’t work. Not enough towels, the cover for the bed had holes and the bed it self it was very stiff not to comfortable.

Miinukset: Your reservation doesn’t guarantee the hotel will give you a room! We arrived from Europe and had 3 rooms booked 3 months in advance! At arrival we were told that they can only give us 1 room because they are sold out (and we were a group of 5). After very long arguments the main receptionist (Eleonor) who spoke 0 English in a very cold and indifferent manner agreed to show us extra room. So, after we had two rooms we had to pretty much force them to give us a third one. And they did. But increased the price by around 25% and also tried to convince us that a small standard room was the superior suite we reserved. Very shady management to say the least... They have very lovely garden and a view of Morelia- these are the only advantages of this place. Rooms are old. Stuff is very indifferent to guests.

Plussat: The buildings and grounds and the view of the city are truly spectacular. The food that we ate at the restaurant was first class (and we ar foodies). Wonderful hotel.

Miinukset: Would be difficult for a person who had difficulty with stairs.

Plussat: The gardens are beautiful and has a great view to the city.

Miinukset: The rooms did not look clean and they need to have more than two towels, specially for the double beds.

Plussat: Even though the room was pretty fine, definetely the best part of our stay was breakfast. The food was ok, but the hotel location gave us the most beautiful view of Morelia while taking a really nice coffee.

Plussat: It was good.

Miinukset: There were no options for children on the menu. My little girl eats very little but we had to order a full breakfast order and she ate less than a quarter.

Plussat: Absolutely beautiful grounds and old buildings. Great staff. Wonderful restaurant view and very good food. Secure parking.

Miinukset: Dated interiors, including beds. Dry rot wood on some exterior trim. A little better English speaking would be nice.

Plussat: Excelent service

Miinukset: Shower, curtain was too short, when you take a shower the water spilled out.

Plussat: Excelent Hospitality, Awesome location, Super clean, and GREAT continental breakfast !!!!

Plussat: Location is great. Walking distance to main attractions. Staff is really nice.

Miinukset: Everything was pretty good and as expected.

Plussat: Location

Miinukset: Wifi

Plussat: comfy beds, great shower with fantastic water pressure, lovely breakfast included in room price: fruit, juice, coffee, eggs al gusto, beans, toast or tortillas. helpful staff, convenient location, charming grounds, spacious rooms. We had 4 people in a two level suite and the price was very reasonable!

Miinukset: room was a little dark—could use more lighting...

Plussat: The breakfast was delicious, a lot of different options to choice from. The huevos divorciados were the best! The salsas had a ton of flavor. Very big comfortable bedroom with a nice tv. I would stay here again

Miinukset: Nada

Plussat: All the place is very nice

Miinukset: Mattress,

Plussat: The breakfast included was fresh and very good. The staff were quite helpful and friendly. The room was quiet, the shower had excellent pressure and hot water. Very important.The location was 3 blocks from main plaza and convenient to stores, restaurants.

Miinukset: As is the case in many areas, the WiFi doesn’t work very well in the rooms due to cement/brick walls. Also, the beds were very hard but that is fairly normal in Mexico.

Plussat: Nice place

Miinukset: The location

Plussat: The staff was superb. The room very comfortable. The breakfast included was excellent. Location was very good.

Plussat: Buena ubicación en el periférico. Nuevo edificio. Personal amable.

Miinukset: Estacionamiento pequeño.

Plussat: wonderful breakfast

Plussat: Location is good, right on the main streets that leads you to the center. The taxis and public transportation is right in front of the hotel. There is a shopping center nearby & the movie theater. The breakfast was delicious! Freshly made juice & a great breakfast bar. The room was very clean. I liked that there were a washer and dryer on the premises (which we used a couple of times).

Miinukset: I would have loved to have a mini fridge in the room. The gym was way too small.

Plussat: Very clean

Plussat: The cleanings of the hotel The customer service is the best

Miinukset: The TV to small Problems with the control

Plussat: We were impressed by the friendly, attentive staff, the clean spacious rooms and the central location to access our golf destinations. Any request for service or assistance was met with promptness and courtesy. Our group will definitely book here again next year.

Miinukset: Not a complaint with this hotel.

Plussat: The view and decor

Miinukset: The bathtub was a bit awkward

Plussat: Very well located. And the staff super friendly and helpful

Plussat: The staff were very helpful, especially friendly at breakfast. The building is impressive and was particularly so give the festivities. At only a couple of blocks walk from the cathedral, the hotel is well placed and easy to reach (by taxi) from the bus station.

Miinukset: The bed was strangely short, but very wide, but otherwise very comfy.

Plussat: The room was spacious with a high ceiling and tastefully decorated. The beds were comfortable. The location was a short walk to the rose garden and the main square which was nice.

Miinukset: The only window in the room was into the illuminated roofed court and it was opaqued, so there was no way to tell if it was day or night, or if it was sunny or raining. The court somehow amplified all sounds that were heard really loud in the room. In the evenings the young man at the reception was watching TV at high volume, and in the mornings a group of guests spent long hours talking loudly in the breakfast room, all of this made for a loud environment in the room. But the worst part was the noise from the live music bar at the corner which made it impossible to sleep or do anything in the room until 3am.

Plussat: We just needed a room for the night before catching a bus to the airport. The a.c. would have been a great bonus had it been hot but unfortunately it was a bit rainy and chilly so we did not use it. The room was very clean and comfortable.

Miinukset: No one spoke any english when we checked in. We signed a few pieces of paper which we really didn't understand and the price was about 300 pesos more than the price that was confirmed with booking.com.

Plussat: The property was a beautiful boutique hotel the staff was very friendly and helpful!!

Miinukset: The showers need to be clean better because they have mold

Plussat: It's a lovely old building. The staff was extra super. The breakfast fine.

Miinukset: The odd uneven walkway to our room needs better lighting.

Plussat: Breakfast was large and delicious--several choices. Staff was helpful and friendly. Hotel was elegant and cosy, something of a boutique hotel. I liked the focus on art and literature.

Miinukset: I think a couple of comfortable chairs or sofas in downstairs area would be terrific for people who like to read and drink coffee. So having tables and chairs as only sitting options is something I would change.

Plussat: Nice location. Nice breakfast. Spacious organized space. Common areas pretty in an old lovely building. Good WiFi. Good lighting in bathroom.

Miinukset: Very functional, good for a short stay, but not as cozy/homey as some other places. The bathroom was nice but the water in the sink never got warm. (It might in the shower, not sure, I only used the sink)

Plussat: Nice breakfast!

Plussat: Lo mas bueno era la Senorita Yazu Garcia en la Recepcion. The most helpful person was Yazu Garcia in Reception. Loved the yoga class in the mornings.

Miinukset: The hotel is beginning to show wear-and-tear. The towels were old, the walls of the hotel room need painting, etc. Had to run the water for a long time to get hot water. The thing that really irritated me was that, after staying for 6 nights, I asked to stay two more nights at the same price. The hotel was virtually empty most of the time I was there but they refused to honor the same rate. I went online to Booking.com and the rate online was even lower than the one I was asking them to honor. I guess they don't care if they have business or not.

Plussat: Is a beautiful property, back patio just incredible, accesible to the historic places, so many restaurants near to try the local food, costumer service was amazing.....!!, hotel breakfast on point...!! (The trio plate

Miinukset: Nothing...!!

Plussat: As beautiful and well-located as this historic boutique is, and as tastefully decorated as it is (with a brilliant mix of modern decor and colonial charm, e.g., modern lighting on old stone walls and spacious rain shower), the absolute highlight of this property is the staff and management. They were delightfully friendly and helpful to an extreme. Our stay occurred during a gasoline shortage, so gas stations were lacking gasoline or required hours of waiting in line to get some. The staff at Casa Modero went out of their way to help us get a carton of gas for our rental car. The dining staff also went out of their way to meet special requests and last minute appearances for dinner. The staff also went out of their way to help us plan our activities, including an amazing trip to see the Monarch butterfly migration. Unbelievable experience in a wonderful place. Moreover, Morelia itself is one of the most charming cities I've ever visited. Totally safe and cosmopolitan.

Miinukset: The only thing I didn't like was having to leave at the end of the stay.

Plussat: lovely staff

Miinukset: Nothing, everything was great

Plussat: Bed, pillows, towels and shower. Bathroom and room are good size.

Miinukset: Basically it’s dark! Pictures in their website are from the back patio. Rooms are spacious and bed, shower all comfortable! However lights are needed to light the room even in the day time. Windows are high.

Plussat: Bed. Food marginal, but wait staff excellent

Miinukset: Noise. Our room was adjacent to the restaurant,

Plussat: Breakfast was genuinely amazing and the location is perfect to go around Morelia center by foot

Miinukset: nothing, absolutely nothing

Plussat: Perfect location, charming room, tasty breakfasts...loved it! Even quiet though it was right on Plaza de Armas. Would definitely stay here again!

Miinukset: All good!

Plussat: Great staff and location.

Plussat: Beautiful historic hotel Very large room and excellent shower Beautiful restaurant with a good Am. Breakfast Excellent TV and cable Good pillowsWonderful 4 night stay

Miinukset: Main room very dark- better lighting would help Mattress not too comfy

Miinukset: Best weding ever. Best staff. I had a really good time.

Plussat: Excellent food! Nice location!

Miinukset: Too much noise in all nights,

Plussat: Excellent location, amenities and staff

Miinukset: Hot water took too long to run from the faucets, thus, wasting a lot of water in the process.