Smart Stay Hotel Station

staff is not listening, properly, poor English, bed bugs (!!!), carpet is so dirty, it is so loud even with closed windows, they don't change the towels, they don't give everyday a new shampoo/bodywash liquid (other hotels do)., it is smelling awful (fungus)

Location is really pretty good: the city center is in 10-15 minutes walk from the hotel. The staff are also very nice, friendly and ready to help you with any questions. There is Main Railway station (Hauptbahnhof) nearby, so you do not need to spend much time on the road if you want to travel anywhere from Munich.

First of all, half of the hotel is currently repaired and construction waste is anywhere. Builders start working from the early morning, so there is no chance that you will be able to sleep. Secondly, there are only two available bathrooms in the hotel on the second floor. Thirdly, on Fridays and sometimes on Saturdays plays loud music all the night from the opposite club. I understand that the hotel has nothing to do with that, but it may drive crazy if you cannot sleep at night and then wakes early in the morning due to reparation.

The location is good, but the price of that is a lot of noise from the street.

The place was under construction, dirty, into the dust. Just one bathroom to an entire floor. There’s no kitchen, no common room, no lockers. The WiFi system is incredible bad, it doesn’t work inside the rooms, just on the stairs. It’s not a joke, you need to sit on the stairs to use the internet. I’m not so sure that the place could be open and working due so many issues.

central location in city- near train near grocery store

the floor in my room the hair and blood on the bathroom floor. the two hotels named the same thing within 5 blocks of each other I and three other travelers made the same mistake. BAD wifi. had to sit on stone steps for hours for intermittent wifi. no access in room. for a person with travel mistakes- this cost me about 6 hours of my vacation and a great deal of sleep. Not a hotel if there are bunk beds- that is a hostel although a hostel would have fridge and at leas t microwave to use.