Hillpark Hotel

nothing at all. No value as 4 star hotel

Guests were accomodated not the way we ordered, even I had to pay their accommodation the staff when they arrived requested them to pay also to pay for the breakfast each 16 EUR and food was no choice. Breakfast supposed to be included to the rate which was 97 EUR per room. So with breakfast that value is better to book Hilton or Kempinski. Staff not helping but just stressing out all guests. Worst accommodation you can choose in Nairobi.

The staff at the reception were very helpful. And the fact that the restaurant is open 24hrs.

I arrived at the hotel past midnight. Only to be woken up at 4am by noise from the fitness centre and the staff at the laundry. Unfortunately, I only saw reviews from other guests after check out. It is also unfortunate that the management has done nothing to solve this problem despite numerous complaints! I opted to check out at 7 am and did not bother to take breakfast which I had paid for.

Pool was clean

There was no hot water.