Halvat lennot Nairobi Jomo Kenyatta Intl

Plussat: "Qatar Airways are still flying, in the midst of Coronavirus, unlike their competitors. This is fantastic! Onboard, there was a full service and excellent crew, all through the night, unlike their competitors during the early days of Coronavirus, when I last flew. Thank you. Qatar Airways"
Miinukset: "The movie selection, although vast, was not great. I resorted to downloaded Netflix on my tablet."

Plussat: "attentive crews, clean toilets"
Miinukset: "waited for 2 hours upon immigration clearance, not sure what was the issue. ground handling only updated there was a delay. baggage didn't get loaded onto carousel until 2 hours after landing. horrible"

Plussat: "Staff were accommodating and considerate, great flight!"

Plussat: "Everything.. will do it again!"
Miinukset: "Everything was perfect"

Plussat: "Food was good and crew"
Miinukset: "Old aircraft from Doha to Dhaka."

Plussat: "Everything normal as expected on an economy class nothing special."
Miinukset: "Firstly If the meals we pre booked were actually given to us. Secondly what’s the point of giving menus to coustomer to choose their meal when food availability is limited. Don’t set false expectations to your customer when you can’t deliver on them."

Plussat: "Service was okay."
Miinukset: "Could have been more customer focused!"

Plussat: "Crew was nice"
Miinukset: "Bassinet seats could be bigger for comfort with an infant."

Plussat: "Empty plane."
Miinukset: "Service very reactive, particularly with so few passengers."

Plussat: "Crew was superbly amazing which made flight enjoyable."
Miinukset: "Heating food with plastic containers is unhealthy and might cause cancer to people. It’s scientifically proven fact that plastic and heated food is carcinogenic. So please find other solution for it. Thanks"

Plussat: "Qatar Airlines treats you very nicely and doesn’t try to charge for little extras. They include the nice extras as part of your travel experience with them. I highly recommend Qatar!"

Plussat: "No WiFi in most of the flight duration"

Plussat: "The crew was amazing and delightful."
Miinukset: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."

Plussat: "Entertainment was good. Crew were fine."
Miinukset: "Food was terrible."

Plussat: "The A330, despite being an old plane, had really good recline."
Miinukset: "The entertainment was very outdated."

Plussat: "The crew, Venyat looking after my aisle was exemplary. He kept note of when I was asleep when the service passed through. Whenever I go to the galley, he would notice and asked if I needed anything. And this is in Economy!"
Miinukset: "On the A350, the seat doesn't recline much. It was quite uncomfortable."

Plussat: "Journey to Helsinki to Doha was good. Plenty of empty seats."
Miinukset: "Full packed airline Doha to Dhaka as well as flight was delayed a bit."

Miinukset: "The aircraft delayed taking off from Doha to Dallas"

Plussat: "I got a very good seat."
Miinukset: "Qatar in Belgrade didn't tell me about alchocol bottle I bought in the Duty Free and that i could not go with it all the way to melbourne even bag was sealed and receipt was visible. I lost $ buying, because custom in Doha had to take bottle. Its not right. Qatar custom could see in Belgrade and didn't tell me and the same in the Duty Free shop."

Plussat: "Good attention from crew and very comfortable seats."
Miinukset: "Nothing given the great value for money"

Plussat: "The crew was excellent. The plane was new."
Miinukset: "There was a limited choice in movies. Boarding and deplaning took a while."

Plussat: "The attendants were great."
Miinukset: "The food on all 4 flights was ok. Could have been more interesting recipes and dessert. The seats on all flights were consistently hard and stiff. It was impossible to get a decent rest because of that as well as the areas being pretty cramped."

Plussat: "Great flight in-service was fantastic. I didn’t use the entertainment service because is the old movies."
Miinukset: "Please include Nigerian and Ghana movies"

Plussat: "Very nice aircraft , crew, and supplies"
Miinukset: "Flight delayed, so missed connecting flight and stuck in Qatar for 13 hours on top of a 22 hour regular flight schedule"

Plussat: "The entertainment was excellent, the seats very confortable"
Miinukset: "Some of the crew members where “to green”, perhaps a bit more of experience is needed."

Plussat: "The crews are very friendly and seats are very comfortable"
Miinukset: "There nothing could have been better cause everything is perfect"

Miinukset: "Many of the entertainment systems were broken."

Plussat: "Qsuite is the best flight experience I've ever had by a long, long way."

Plussat: "The airplane and clean"
Miinukset: "The seats destination between them very small"

Plussat: "Everything ,good service ,friendly crew affordable rates"
Miinukset: "Nothing"

Plussat: "The entertainment was reasonable, I enjoyed the festive choices."
Miinukset: "Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!"

Plussat: "Crew was not mean"
Miinukset: "The seats were very uncomfortable, entertainment screen had poor picture quality, eggs were black, stank + inedible, long bathroom lines , a child screamed most of the flight, no internet, couldn’t change phone, checked bags damaged - handles ripped off!!!"

Plussat: "The leg room was huge, the food was excellent and a lot and the customer service was great not my first time to fly with Qatar and it won’t be my last, the made my trip worthwhile. Thank you"
Miinukset: "No complaints great flight"

Miinukset: "I get the safety thing with the window blinds but wish if it was 40 degrees outside they would let you close them until the plane takes off"

Plussat: "While my Qatar airways flight from Houston to Doha (# 714) was almost perfect, flight #1335 from Doha to Nairobi was a huge disappointment."
Miinukset: "The flight attendants didn't seem to know what they were doing, food ran out before i got any breakfast, the IFE system for my seat didn't work,"

Plussat: "Food was great."
Miinukset: "Passengers in the back seat kept shaking my seat. I told them to stop, but they kept doing that."

Plussat: "Last row seats are never optimal but tha flight attendants were above par!!!"
Miinukset: "Wonderful people! Cannot day enough about the difference that makes."

Plussat: "Boarding process was good. But security check is inconsistent at different locations within the Airport terminal."
Miinukset: "Poor Seat comfort. Too narrow seats. USB charger were not working. Tamil language movies were very few. Crew was efficient but were not polite and not cordial."

Plussat: "Overall the flight went well. Flight attendants were attentive and boarding went fairly quickly and flight was smooth."
Miinukset: "The bathrooms ran out of water. Not a great movie selection and almost didn't have any choice for lunch."

Miinukset: "Unfortunately, my baggage was lost on this flight, which will make it very difficult to climb Kilimanjaro!"

Plussat: "Faultless as per usual QA flights"

Plussat: "At gate boarding was I inefficient and managed professionally. On board entertainment was glitchy as the movies paused and skipped the entire flight."
Miinukset: "The staff were not trained well and unaware of how to conduct proper flow of customer screening."

Plussat: "great service from flight attendnants."
Miinukset: "Old aircraft for flight from Doha to Nairobi, no personal entertainment etc."

Miinukset: "Again had to wait for the flight for 8 hrs due to change in flight time with no explanation"

Miinukset: "I was unable to get my food preference on line days before my trip. It kept telling me to try again. Fortunately the staff was very helpful when I got on board and were able to accommodate me. I hope not to have that same problem on my return flights"

Plussat: "The long flight from Houston to Doha was good."
Miinukset: "The short flight from Doha to Nairobi was uncomfortably because of dry air in the plane."

Miinukset: "My seat would not go back. The food was all carbohydrates and quite cool instead of warm. There was only one tiny piece of chicken in chicken roll."

Plussat: "crew was lovely and plane was very new"
Miinukset: "food quality is not very good: sometimes it was hard to see what it actually was and it tasted like that too. headrest in the new plane is not comfortable at all as it is rigid and can only be moved up and down."

Plussat: "Flight service"
Miinukset: "Comfort"

Plussat: "Food was good, crew was really helpful"

Miinukset: "The best Airlines ever from every aspects, I’m frequent traveler of Turkish airlines and will be for good."

Plussat: "They were helpful"
Miinukset: "The entertainment services on the plane"

Miinukset: "Squawking brats the whole 10.5 hours of the trip to IAD."

Plussat: "The flight and crew were excellent. Turkish Airlines business is always good."
Miinukset: "The delay leaving Heathrow was not so good.... missed connecting flight in Istanbul and no availability on the night flight. Had to re-book with Air Astana."

Plussat: "Crew were nice. It was a very quiet flight so plenty of room to move to other seats - see below."
Miinukset: "Although the flight was probably less than half full, by the time the trolley got to us there was only one choice of lunch. People in front reclined their seats right back into our faces. Seats were packed together very tightly. Given the lack of space, better to fix seats to only recline a little."

Plussat: "It is always better when this flight is operated by wide body aircraft, as was the case with A330 this time"

Plussat: "As above"

Plussat: "Full seasons of resurrection ertugrul would be appreciated. The flight really wouldn’t have felt so long"

Plussat: "I love the food and the movies"

Plussat: "The service was excellent, staff helpful and understanding."
Miinukset: "No business class priority boarding, no assistance available with transfer."

Plussat: "Leg room was OK"
Miinukset: "No alcohol service, cabin lights not dimmed seeing it was a late night flight."

Miinukset: "too good a airline .I recommend this to all passengers travelling"

Plussat: "The check in assistant put us on an earlier flight to Istanbul we didn’t mind as our next flight was at 8pm so had hoped to leave the airport."

Plussat: "I never usually like plane food but liked Turkish Airline meals on all flights I’ve been on so far"
Miinukset: "I do like turkish airlines but wasn’t happy with this flight. On check in we were left with seats towards the back of the aircraft. The lady seated neit to us in the aisle seat was in a wheel chair so was a problem if having to get in and out. I didn’t think it was fair that a person who depends on a wheel chair sits so far back on a plane. She also had to deal with our crying baby"

Plussat: "We were sat in the middle rows for this flight. But only flew for 50minutes so not a big problem"

Plussat: "The plane was too hot"
Miinukset: "Plane too hot"

Plussat: "Turkish Airline is really good at making safety videos. Istanbul Atatürk Airport is hands down the best airport in the world."

Plussat: "Food was really nice"
Miinukset: "Crew wasn't caring, poor service"

Plussat: "Nothing. I was so disappointed with the whole experience."
Miinukset: "Everything. I paid a lot of money for this ticket. When I tried to check in yesterday I was denied. When I called the ticketing office, they explained that everything was fine with the ticket, and I would indeed have a seat, but I would have to go to the airport. I even asked them about the possibility of overbooking but they said that wasn't a risk. (I am Star Gold so I didn't think that was possible.) When at the airport they wouldn't give me a seat and they bumped me leading to many hours of confusion, a connection through Tanzania, and a loss of a night of sleep. And lots of stress. I know they de-prioritized the people who booked on Kayak. This was a miserable experience and unless you do something to fix this I will never use Kayak again."

Plussat: "Very nice"

Plussat: "Professional nice food"

Plussat: "Entertainment options good"

Plussat: "I liked the food."
Miinukset: "On the way back from Istanbul to London the plane was old and small, the TV kept shutting down,even the earpiece were not working."

Plussat: "Food"

Plussat: "Boarding was fast and efficient, entertainment options are good and crew is quite responsive"
Miinukset: "Pitch of the seat is bad for tall passengers at only 31" and on older aircraft the touchscreen is atrocious."

Plussat: "Love the food, service and movies."

Plussat: "Fantastic journey no problems at all thanks kayak....."

Plussat: "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"
Miinukset: "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"

Plussat: "Nothing"
Miinukset: "1. Flight late from Berlin to Istanbul. 2. That's mean missing my next flight from Istanbul to Riyadh. 3. I add extra baggage in TKL Airport : my original bag is 23 kg I have until 32kg, The extra baggage was 20kg, So I pay 247 Euro each extra kg 19 Euro. 4. In Istanbul airport they said your next flight tomorrow at 20pm. 5. I have important meeting in morning and my jop in the evening. 6. They changed my teket from turkish airline to Saudi airline 4.00pm, That's mean no different. 7. I ask about my baggage in turkish airline deck they said don't worry every thing will be okay. 8. I ask for hotel they said you have to make visa cost 60 dollars and you know I have to pay taxi and Chang money... Pla Pla, Actually this is not respecting and very bad organization. 9. I didn't make visa and stay from that time until 3.pm in primum lungs. 10. I went to Saudi airline deck to take my boarding. 11. They said you have extra baggage, I explain them that I payed already to turkish airline. 12. They said you have to go back to turkish airline deck about this extra kg's. 13. I did going back to them they said we cannot do anything, leave one bag here and we send the other one later. Actually this stupid airline and this stupid employee's dealing with me like a stupid, all my time I walk every where in that stupid airport, they just gives me orders and I have to follow like it was my mistake. 14. I showed my alfursan membership to Saudi airline deck and they helped me. 15. When I arrived to Riyadh my baggage wasn't there, this is mean that this stupid turkish people that the have to work on barbcue and haircut, but airports jop needs professional people. That's was my first and last flight with them."

Plussat: "Rapidly becoming my airline of choice. Great service, comfortable and on time. Relatively new fleet and not cramped. Puts other national carriers (including BA) to shame"

Plussat: "Comfortable, on time and as always good service from Turkish Airlines"

Miinukset: "There is no communication from the airport to the passengers making it really complicated to board the plane on time even while waiting for the boarding to begin at the gate."

Miinukset: "They cancelled my returning flight WITHOUT me knowing and expecting me to pay for the penalty fee for misisng the first flight even tho I DID not cancel the returning flight which obviously I was gonna take. The staff was RUDE and INSENSITIVE. Qatar was better in overall customer service. Worst customer service from Turkish airline."

Miinukset: "Boarding was very annoying because when you go through security they make you feel like a total criminal for no reason. Checking our laptops as if we have something to hide. We already went through 3 security checks prior to boarding the flight. Security staff was extremely rude and inconsiderate for peoples belongings."

Plussat: "Food was great so was service"
Miinukset: "All was good"

Plussat: "Well looked after from start to finish!"
Miinukset: "Nothing!"

Plussat: "Another excellent business class service from the team at Turkish Airlines. The food offering was high quality, and the little cultural influences made it an enjoyable experience."
Miinukset: "The cabin design is perhaps looking a little dated and tired compared to some of its business class competitors. This was also true of comparing the 3 flights I had on a Boing 777 model versus one of the short haul legs on a more modern Airbus."

Plussat: "Everything"
Miinukset: "Would highly recommend"

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Plussat: "their services in the plain and they are very discipline as well"
Miinukset: "they don't do well in their transit point they should employ more people who speaks English to direct passengers in the airport. English is international language so they should train some people to direct passengers who comes there everyday"

Plussat: "Business class cabin in the 777 was really spacious. Flight wasn’t full so I also had two seats to myself. Onboard chef was a beautiful touch and food was also delicious. Seats comfortable and IFE good."
Miinukset: "Heathrow T2 Business class checkin wasn’t clearly signed from entrance. If someone was next to me I would not have enjoyed not having aisle access. Water should be served more regularly without having to ask."

Plussat: "Friendly good service"
Miinukset: "Istanbul changing gate to get to such long walk"

Plussat: "The food is the only good mentioned"
Miinukset: "Turkish airways is becoming delaying flights without any justification, that makes that every flight connection That I tried to make the laat two trips were lost , nobody tell you , unfortunately the poor client oriented services do not provide other alternatives, you as a passenger must be advising them how to solve your issues. Shame that they are loosing passengers based in their total lack of support"

Plussat: "the personal screen is great, the crew were nice and plesent, nothing went wrong..."
Miinukset: "I had vigie meal and it was not so good. I wan't order it again, next time I'll order only fruit and vegetables."

Plussat: "Turkish is always consistently excellent"
Miinukset: "I liked everything. They are very accomodating towards passengers with special needs."

Plussat: "Low engine noise and vibrations. Temperatures were comfortable"

Plussat: "The crew is always very friendly and helpful. Plenty of space in the overhead bins. Food is very delicious and you can always get either one of the options, whereas, in other airlines, you have to settle for the least favorite one if your seat is closer to the tail. They have sandwiches and cakes available during the whole flight."
Miinukset: "The seats are cramped just like any other airline."

Plussat: "On board catering and new planes are a plus"

Plussat: "I thought the food was excellent on both flights light , fresh and tasty. The seats were very comfortable and the staff very helpful. I was very happy with Turkish airlines."

Plussat: "Professional crew. Good simple check in."
Miinukset: "Nothing."

Plussat: "Planes were on time and connections made."
Miinukset: "One bag delayed as not put on flight and food could be better."

Plussat: "Customer care was super supportive"
Miinukset: "Inflight sandwiches"

Plussat: "Crew was great and helpful despite oversight in my special meal."
Miinukset: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Plussat: "Just as I expected. And I made my last connection easily."

Plussat: "The entertainment was amazing"
Miinukset: "The seats were a bit hard"

Plussat: "Nice aircraft"
Miinukset: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Plussat: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Miinukset: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Miinukset: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"

Plussat: "Crew were great, food, entertainment, seat and everything else was great as well."

Miinukset: "Lost all our bags so couldn’t ski"

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Miinukset: "Inflight was better than I expected. But needs upgrading air crafts."

Miinukset: "My suitcase didn't come with the airline."

Miinukset: "Not enough leg room"

Plussat: "MCR airport Mert & Greet parking was smooth and efficient."
Miinukset: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

Plussat: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Miinukset: "Nothing"

Plussat: "Friendly hostesses"
Miinukset: "Flight was delayed 3 hours"

Plussat: "Very pleasant, professional crew"
Miinukset: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"

Miinukset: "Nothing special"

Miinukset: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Plussat: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Plussat: "Good flight, very attentive crew."

Plussat: "Good flight, arriving well on time."

Plussat: "Interior of the plane was clean. Smooth landing."
Miinukset: "Pilot did not avoid turbulence"

Plussat: "Food and staff behaviour"
Miinukset: "Entertainment"

Plussat: "Norhing"
Miinukset: "They have mabaged to lost my luggage"

Plussat: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Miinukset: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."

Plussat: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Miinukset: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Plussat: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Miinukset: "Flight departing late."

Plussat: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Miinukset: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."

Plussat: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Miinukset: "Nothing"

Plussat: "Delayed flight but staff apologized as for safety reasons."
Miinukset: "Very late arrival"

Plussat: "Absolutely nothing!"
Miinukset: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."

Plussat: "The aircraft was clean"
Miinukset: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"

Plussat: "The staff was very helpful and professional. Promp response to calling for attention."
Miinukset: "Wish there was better lumbar support for the seats. The food could be a bit more exciting with simple addition of lime pickles. Overall can not complain for economy standard!"

Plussat: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Miinukset: "Crowded seating, wake-up for breakfast service two hours before arrival"

Plussat: "Consistently high standards"
Miinukset: "Nothing"

Plussat: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Miinukset: "The amount of extras you have to click no to while checking in online."

Plussat: "The food and the punctuality"
Miinukset: "The technology in interteiment is not touch screen"

Plussat: "Everything"
Miinukset: "Nothing"

Miinukset: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Plussat: "Easy boarding, plenty of room"

Plussat: "The included snacks and the seats."
Miinukset: "Nothing."

Miinukset: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Plussat: "On time."
Miinukset: "No negative"

Miinukset: "The bags where damaged from the staff"

Plussat: "I loved the different features on the screen and the excellent. Customer service on this flights"
Miinukset: "The space on the seat."

Plussat: "How great everyone was and smooth sailing."
Miinukset: "Made sure the flight was not over booked."

Plussat: "Nothing, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."
Miinukset: "Everything, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."

Plussat: "I"

Miinukset: "I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!"

Miinukset: "Staff Curtsy and overall gestures!!"

Miinukset: "I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare"

Miinukset: "Thé qualité officielle the images"

Plussat: "Quick boarding, comfortable seating. Great food!"
Miinukset: "The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional."

Miinukset: "Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700"

Miinukset: "the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit."

Plussat: "Crew was great. Seats were comfortable."
Miinukset: "The airline lost both of my luggage suitcases."

Plussat: "Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight"
Miinukset: "The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow"

Miinukset: "Really hard to get boarding passes online"

Plussat: "Staff were friendly and seats in business were super comfortable."

Plussat: "The crew was nice and the seat comfortable."
Miinukset: "Never got the pre-ordered wheelchair in Paris and only after long negotiations at JFK. Also, Delta lost my checked bag between JFK and DCA."

Plussat: "Crew was really good, polite, efficient. The aircraft was relatively new and clean (rare for an airline to provide a new craft on an Africa segment). Food was good, seats comfortable. Will definitely make them my airline of choice to the extent that I can cost wise."

Plussat: "Crew was wonderful and welcoming!"

Plussat: "Food and drinks very good"
Miinukset: "In economy class the movies unable to listen to with ear buds. Bring my own next time."

Plussat: "The crew was pleasant and boarding efficient I lucked out with first class"

Plussat: "cbvghjkl;"
Miinukset: "mmmm"

Miinukset: "Lost my luggage."

Plussat: "crew was wonderful, great food, quick boarding"
Miinukset: "cant think of anything"

Miinukset: "Booked with my partner. Ended up sitting apart. Not good"

Plussat: "srfghj"
Miinukset: "fghjkl"

Plussat: "Fantastic Crew!"
Miinukset: "Seats are comfortable but tight."

Miinukset: "Better in flight entertainment"

Plussat: "Everything! It was a wonderful experience."
Miinukset: "Nothing"

Miinukset: "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."

Miinukset: "It was great trip thank you Air France"

Plussat: "On time, staff was nice."
Miinukset: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"

Plussat: "The crew"
Miinukset: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Plussat: "The staff..the attentions..food."

Plussat: "Didn’t like the sandwich offered"

Plussat: "The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable."
Miinukset: "The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Plussat: "The staff were very helpful and professional."
Miinukset: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Miinukset: "Being in the middle of the 4 seats with guys on both sides. They tend to restrict the space by using the arm rests."

Plussat: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"

Plussat: "The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris."
Miinukset: "The seat padding is rather thin."

Plussat: "Just a routine flight but done with perfect execution."
Miinukset: "Nothing."

Miinukset: "I ordered Asian Vegetarian Meal. But they served me only pasta."

Miinukset: "Not much legroom."

Plussat: "Quick and efficient not lying more to say or critique."
Miinukset: "Coffee and a bread roll as a snack??"

Plussat: "Not much expected as it was a budget trip."
Miinukset: "Poor timing in between connections, barely made in time to my first connection being the last person to board"

Plussat: "Timely and smooth teansit."
Miinukset: "Food has a way to go to be appetising."

Miinukset: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."

Plussat: "Flight attendant Ms. Sophie Picard made every extra effort to try to find a meal when they had run out of Business Class meals. She made up for the uncomfortable seating in Business Class."
Miinukset: "Business class seating on the AirBus 318 is very cramped."

Plussat: "The crew worked hard, but the food was below the French standards."
Miinukset: "The flight was delayed for 2.5 hours and the passengers spent this time in the cabin without a/c."

Plussat: "Their evacution video is interesting"
Miinukset: "The aircraft is a bit old and somehow the flight crew didn’t offer me the full menu as the menu describe. First time encounter that in a business class"

Miinukset: "Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow."

Plussat: "Food"
Miinukset: "No entertainment system was working"

Plussat: "Everything"

Plussat: "The crew was amazing, there's one lady crew that's super friendly. Met great passengers too. Was seated at 71 F, the gentleman next to me was great Mr 71 G. Just wished was able to say goodbye to him. Fl EY455 9/3/19. He was heading for Beirut and me to LHR. JUST wish for an ETIHAD CONNECTION. Thanks."
Miinukset: "The waiting lounge had no info on the outside. We came early, was seated close to the door and I served as the info person."

Plussat: "The seat were nice & the staff more helpful than before"
Miinukset: "Food can be better Entertainment is not good at all, you are starting it after take off, which might take an hour, and closing it an hour before landing Which is something not nice at all"

Miinukset: "Narrow seats"

Miinukset: "More comfortable seats."

Miinukset: "Better comfort and services"

Plussat: "It's ok for business class. Crew and boarding is Pro smooth."
Miinukset: "Entertainment options are limited. Food could be better considering its business class."

Plussat: "Overall satisfied."

Plussat: "That flight was sublime.The 787 business layout excellent,the crew excellent as well as the food and drinks.Again very surprised after previously read bad reviews...."
Miinukset: "Again pyjama on business class will have equalised Qatar business class.Well done,otherwise,Etihad."

Plussat: "The flight was on time. Food was reasonable."
Miinukset: "A bit more leg-room and there is some scope for improvement in the food. Also, the entertainement could have more south Indian content and also allow to access entertainement for more time."

Plussat: "On time, drop off to home in Mercedes!"

Miinukset: "Very quick through immigration and customs. Then a short cab ride to city."

Miinukset: "Entertainment byTV with more new movies."

Plussat: "Crew was great, food was great, seat was comfortable"

Plussat: "Yes"
Miinukset: "Everything was great"

Plussat: "Seats near me were empty"
Miinukset: "There was no vegetarian food. This is a big thing. The stewardess walked past me although I was waiting to buy from duty-free."

Miinukset: "As above"

Plussat: "The crew were pleasant and visible."
Miinukset: "Food quality was pretty poor. It used to be so good. I had sea bass which was so dry. There were a group of 30 people travelling together. They monopolised the lobby bar and were rowdy and noisy despite requests from the crew. The flat bed is so hard, it needs a mattress."

Plussat: "Only process of boarding."
Miinukset: "Everything else was not close to other comparative airlines. Food was horrible. Just FYI, cottage cheese is not the only food for Asian vegetarians. There actually are many other options. Not enough options for entertainment. The seats for economy class were way too crammed. With the growth in technology, it would be helpful to have a USB port to charge. ELL phones."

Plussat: "Thank you for the upgrade, I felt like a queen"
Miinukset: "NA"

Plussat: "Clean & tidy planes. Good service. Sufficient legroom for me - I'm six foot two inches tall & the 787 was great. Much more room than the airbus we flew to Athens on from Tel Aviv."

Plussat: "787 comfort /"
Miinukset: "Limited movie selection/ outdated newspapers/ food quality"

Plussat: "Everything, the staff were very friendly and helpful, food, flight and boarding was excellent"
Miinukset: "Nothing"

Plussat: "Shoud be treated good meal in flight."

Miinukset: "Smaller leg room than other airlines"

Plussat: "Cleanness + Friendly"
Miinukset: "Plane is little far way from terminals compare to Emirates flights"

Plussat: "As above"
Miinukset: "As above"

Miinukset: "It was bit long. Especially long hault at abudhabi."

Plussat: "Same food offered on both trips was a bit disappointing"

Plussat: "On time, confortable flight. Love the A330 seat arrangement."
Miinukset: "Boarding a bit chaotic at Abu Dhabi airport and there was no electronic display indication at the gate that it was the flight to Beirut."

Plussat: "The crew took care of their passengers' needs throughout the flight with plenty of food and drinks."
Miinukset: "My headphones or speaker did not work on my TV so I was unable to watch any movies. It was difficult to sleep as I was woken up to see if I wanted food or drink"

Miinukset: "There was a airplane change that delayed the flight by 4 hours. No compensation was offered. Entertainment volume was too low even at max level"

Plussat: "Clean aircrafts, average leg space and nothing less in services then what you get from other airlines as well."
Miinukset: "I found crew members bit rude to few customers. Crew members need bit more training in handling pressure on the flight. Also i noticed biased approach of crew members towards customer in comparison to the well dressed and not so well dressed customers."

Plussat: "great plane, comfort, crew"
Miinukset: "Food and entertainment"

Plussat: "The crew was very good and made overall ambience very friendly"
Miinukset: "The seat alloted to me wasn’t comfortable neither pushing it behind was a struggle left me with pain in my shoulders"

Plussat: "Flight was very comfortable from boarding to landing."
Miinukset: "Food was just very normal and lack variety. Should provide more options."

Miinukset: "Food"

Plussat: "Flight delayed , missed flight, has to stop at Abu Dhabi for 8 hrs to catch another flight to Bankok then 5 hrs later for Ho Chi Minh City. 1 meal, no breakfast for overnight flight . Terrible flight"

Plussat: "Great cabin staff"
Miinukset: "Uncomfortable. Entertainment was unwatchable. In physical pain from poor seating."

Plussat: "I like the treatment given in the flight from Dubai to JFK and vice versa"
Miinukset: "The Connecting flight from Dubai to New Delhi was full of chaos. You should consider females seat priority while allocating the seats. I was so uncomfortable sitting with a person who was drinking whisky repeatedly and also please take care of the smell in the aircraft , it was really bad in the flight from Dubai to N Delhi Juice should have some more options"

Plussat: "Upgraded with miles for the long leg Melb to Abu Dhabi. Flat beds tight both length and width for me at 6ft 3inches. I slept fitfully for 7 hours. Food seemed better than my last experience of their business class."
Miinukset: "Seats still narrow and firm. Rather noisy, a 777, appreciated my Bose quiet comforts..."

Plussat: "Every thing was good"

Plussat: "The crew on board were gracious in helping swap seats with a passenger so that my partner and I could sit next to each other."
Miinukset: "My partner and I had booked our tickets separately and so were under different levels of check in (online). We were first to baggage drop at Ahmedabad and believed the staff at the check in counter would assist in getting our seats together as I have been shifted from my checked in seat on a previous flight. However he was unfriendly and unaccomodating which made it a very unpleasant journey."

Plussat: "Not much. Free shower at the airport was welcome."
Miinukset: "Abu Dhabi airport is poorly designed, crowded and confusing. For some bizarre reason, we had to exit the boarding area (we had arrived very early), and then re-enter at the end of a VERY long line, then dispose of the water we had bought AFTER we had already gone through one set of security checks, to have another bag search inside the boarding area. (???) For a 14 hour flight, you might expect a bit more in the line of amenities (like the Singapore Airlines pamper kit). It’s also nice to know on a long haul what you might be eating (a la Singapore Airlines menu card), but not on Etihad. Also the movies on offer through the entertainment system were a bit stale and dated. They also had no arrivals cards in English, and finding them at Sydney Airport is a nightmare. (Why do we still do the stupid things, anyway?) Then, to top it all off, after a tiring flight, Sydney Airport put on their best demonstration of appalling and confusing crowd control at the baggage carousels and getting through customs. Used to think Etihad was a quality experience, but it doesn’t seem so any more."

Plussat: "wheelchair service was very prompt"
Miinukset: "none"

Plussat: "Flight was on time, food was average ."
Miinukset: "Crew was bit rude"

Plussat: "The flight was very quiet so I was able to lie down and get a good rest - I know this isn’t possible on every flight but it made the long flight a lot more comfortable. All of the crew members were very friendly and attentive. The food was really good and tasty (lamb curry I think it was) - best plane food that I’ve ever had. Good choice of new movies too."
Miinukset: "N/A"

Plussat: "The Airbus A321 flight was much more comfortable than the 1st leg. The service again was good"
Miinukset: "There wasn't anything not to like."

Miinukset: "A bag was lost at Ahmedabad airport."