Hilton Naples

Great location. Centrally located and conveniently in the center of shopping beaches and entertainment.

Room was not exactly the cleanest when we arrived and smelled of stale cigarette smoke. About 2 hours after settling in the toilet bowl overflowed. Maintenance came and caused it to overflow 3 more times. Water was everywhere. They used all the towels we had to sop up the water. Their cleanup was less than satisfactory and unsanitary. It was now almost 2am We asked for clean towels and A shower mat etc. After almost 2 hours passing and few calls to the front desk, they sent up a few towels, along with a bad attitude. With only a few hours of sleep due to this mishap, I spoke to the person at the front desk. She was friendly and courteous the only thing Hilton offered me was an apology and the excuse that they are booked. This room was almost $400 per night. I have stayed at other Hilton Hotels for extended periods of time and this by FAR fell short of ALL the other properties. I am both disappointed and upset that I spent over $800 for 2 nights of subpar accommodations. shame on this Hilton

Uncomfortable room, over priced for the location, this is more of a 3 star hotel although we paid for a four