Coral Seas Cliff

The view of the sea.

The rooms are not fit for guests. My room was not what I had viewed on line upon booking. . The receptionist and the security tried to extort additional money from me. Upon returning to my room the second night, security denied me entrance to my room at 12 midnight. He showed me a little piece of paper with a note of amount to be collected from me. I was not sure why I had to pay this money and my reservation was done through booking.com. I declined to pay because this was not an official invoice with my name and how would I obtain a receipt. Therefore I told the security I would follow up with Crystal the receptionist in the morning. Security said payment ii's to be made now! I was a bit confused because this was my second night and I'm booked for a week. I called my friend and her husband who is a police officer for support . Upon their arrival, Lawrence the security also told them he was told by Crystal to collect. After 2 hours of disputing the situation I was allowed access to my room. It was one of the most terrifying night of my life. Why? At about 3:30am Lawrence was banging at my room door. I started screaming and called the police who have yet to arrive. Later that morning I went to the office and checkout. Crystal was not able to explain why I needed to make a cash payment,. Also, I was not able to speak with a manager . However, I did speak with the supervisor for house cleaning. Truly the worse experience.