Negril hotellia

Plussat: We LOVED staying at a boutique hotel instead of a mega resort. We actually got to know several of the people staying at the hotel. The location is perfect, you're steps from the beach and plenty of restaurants, the water is calm and clear as could be, and the staff was friendly.

Miinukset: If you have a hard time with being approached by people selling their wares, Negril is not the place to be. Nobody got too pushy, they're just trying to make a living, but it does get old. We were probably asked to buy marijuana 10 times a day. We felt completely safe, but were told not to walk the beach at night.

Plussat: the location was great! Right on the beach in the heart of Negril's 7-mile beach. There is a place to rent bikes/scooters right across the street and there are tons of restaurants within walking distance.

Miinukset: unfortunately, the staff was really bad. Very poor customer service, not friendly, and at times down-right rude. It really detracted from our stay and we would not return to this resort as a result. We would try one of the dozens of other hotels nearby, which are comparable in cost.

Plussat: The rooms were clean, the staff was super friendly. Dinner at bongos was fantastic.

Miinukset: Being charged five dollars for more coffee.French Press coffee is nice but would prefer a self serve coffee station.

Plussat: The peace and quiet. The cleanliness..the chic elegance. THE STAFF, especially "POPS"..he is the customer service guy...I love the fact that the owner is on site ..she mingles with her guests and listens to your praises and concerns.Kudos!!

Miinukset: The menus. Choices are limited..the hot tub is not accessible to the older clientele..but its was great while in it! Getting out of the hot tub was a chore.. the area around the pool is hard on the knee when stepping of the concrete to the ground ..its too high.

Plussat: Friendly staff, well maintained grounds.

Plussat: Staff is amazing. Rooms are very clean. Food and drinks are great. Enough beach areas to hang out: lounge chairs and day beds. Security was great having on the beach. Great location, can walk to great food and convenient store.

Plussat: The jamaican breakfast and other extras were great but only the continental breakfast was free. Worth paying! They were very accommodating with arranging taxis or different arrival times and the security staff on the gate were very helpful. The location is right on the strip and the food across the road ‘best in the west’ was lovely and great value

Miinukset: The rooms could have been bigger considering it was for 2 adults and a teenager. The convenience store in the hotel is small but has the basics

Plussat: Small hotel on the beach with a great staff

Miinukset: A pair of sandals were taken outside our door the second night

Plussat: Staff, location

Miinukset: Shower’s water was not warm enough

Plussat: The location and the beach

Miinukset: The staff is always asking for tips and you don’t provide a good one you don’t get good service

Plussat: Relatively new property. Modern amenities. Large room. Big balcony. Renovated. Great beach bar Restaurant was great! Personalized welcome. Great location on 7 mile.

Miinukset: Room could use more cleaning (floorboards and walls in our room needed a bit of love). Still not nearly as bad as other properties we've stayed in Negril. However, as a "luxury boutique" a few cleanliness matters should be addressed (at least for room 232.) "Oceanview" was just a partial view of the ocean. This could be better explained in the description. I booked "superior oceanview" not "superior *partial* oceanview."

Plussat: Food good value for money.

Miinukset: No service on beach from bar unless i went up to order, and doing that i felt like i was a pain. Staff were having a great ol' time having thier own party at the back side of the bar.

Plussat: I love everything

Miinukset: Check out time should be 12

Plussat: We love being on the beach, swimming pool with a lovely waterfall, nice cocktails and food from the restaurant.

Miinukset: There's nothing to report, Great place to stay.

Plussat: I loved the food and drinks provided at restaurant- prices were great! The location is exceptional!

Miinukset: Cats on property

Plussat: This hotel offerd everything I needed: a nice beach with sunbeds, a good restaurant, a swimming pool, a gym... There's also a scuba diving center just inside the hotel. The nice and professional guides and instructor will make your dives fun, easy and safe.

Plussat: Good location great bar & kitchen Good rooms & value for money.... a regular Travellers customer!

Miinukset: Nothing

Plussat: More channels towards the tv station too grainy

Miinukset: More activities for guest morning exercise activities nightly shows etc..

Plussat: The area was beautiful and clean.

Miinukset: I asked for an 1.5 hour extension in the room and was charged $40, which normally is free. For the entire day it would have been $70, so where was the fairness in that? The Bungalows were too hot.

Plussat: Samantha from the front desk provided exceptional customer service,we love her energy and vibe.everything was so clean from the pool where we cannon balled,the beach where we sat and talked,the room where everything was spotless,housekeeping was provided everyday so nothing had time to be out of place, we even got cocktail compliments as we were celebrating our anniversary and my husbands birthday, we had a blast and we'll be coming back. The scenery was also great and the place was quiet and serene.

Miinukset: I wish we could have stayed longer!

Plussat: Good beach location, not far from good restaurants and town of Negril. Staff was very good.

Miinukset: Loud most times, loud music, loud people in halls, Wish rooms had sliding windows. Had to use ear plugs to sleep at night. Bed uncomfortable

Plussat: The rooms are clean and well kept

Miinukset: No

Plussat: Love this place. Second time staying there and will definitely be back. Treat you like family.

Miinukset: Food prices are a little high. More variety would be good too.

Plussat: Comfort of beds, nice pool

Miinukset: Staff was friendly for the most part but I didn't get that family oriented feeling like I've had in other hotels in Jamaica. Doors in rooms were dirty, door to balcony would not shut properly and locked from the outside - staff had to come in and change the door knobs as they were put on the wrong way, mirror in bathroom was put on wall in an odd place - hard to look in mirror, poor lighting in room when you are trying to get ready, breakfast meal is not worth the money of $11 daily. There were not many food options and they give you very little food. Seemed like the food staff people in the morning serving the food were always in a bad mood. The ladies walking around in the restaurant were very nice and friendly. Had dinner there twice and was definitely NOT impressed! We were only given one room key which is a pain if you are sharing a room with more that one person. The beach is tiny and very hard to find any shade - too hard to shield from the sun. A taxi guy sitting in the hotel lobby tried to charge us more than double the fare to go down the road! Over all Traveller's is an OK place to stay but I won't be back.

Plussat: staff staff staff beach grounds. staff should be treated better by management they are the heart and lung of your resort .everyone gave us a genuine smile this is the reason guests return year after year. i am not demanding but beds could be more comfortable. i will return just to see all the help again front desk security bartenders gardeners housekeeping servers they all should be rewarded.

Miinukset: beds are a little hard for me but might be ok for some

Plussat: Comfortable bed, lovely grounds, friendly staff, white sand beach, warm, aqua waters. Room with a view of the ocean. Sunsets were gorgeous every night (we even saw the “green flash” twice!). Delicious jerk chicken at close by restaurants. The Cliff’s are 15 to 20 minutes away. Many beautiful views, bars and excellent restaurants, such as the Rock House, Push Cart and Catch a Rising Star. The bartenders, DelRoy and Ritchie, were attentive and engaging. Music from neighboring bar was fun to listen to on the beach during the day. They have a security man who stops traffic and watches us safely across the street. That is helpful since Jamaicans drive on the opposite side of the road then we do.

Miinukset: The breakfast eggs were over done. Music from neighboring bar kept me up. They charge a nominal fee for the safe key. I would expect it to come with the room. The towels are small and thin.

Plussat: Location (make sure to be on the beach side of the road) Facilities (pool, hot tub, restaurant)

Miinukset: Bed mattresses were a little hard

Plussat: Nice people, but they didn't share the shortcomings of the property (see below).

Miinukset: The disco/bar "Jungle" is next door and they play music really, really loud at night so it's IMPOSSIBLE to sleep on Thursday and Saturday nights. Friday night isn't much better either. All of the guests complained to the front desk and they were just "Oh, sorry about that". It totally sucked and was not worth staying at. The music finally stopped thumping at 2:30am. What a major disappointment.

Plussat: The staff couldn't have been nicer or more helpful, from the front desk, to housekeeping, to the restaurant wait staff, to the kind man who raked the yard every morning. Especially nice was the lifeguard, Duran, who went out of his way to see that we had all that we needed.

Miinukset: I wish there had been more dining options within walking distance. There were a few, but we ended up eating at the hotel for most meals.

Plussat: Rondel is the best place to stay along the beach. It has the amenities I want - chairs and a fun bar on the beach. The rooms are large, clean and very comfortable. The location is convenient as well. But the staff - Delroy, Donovan, Karl, Johno, Oman, all of the wait staff, cleaners and front desk staff are what sets Rondel apart from the rest!

Plussat: Loved the design of the property especially the greenery around the appointments. Was based on the the sea front side. The hotel was well maintained. Staff were friendly. Room was very comfortable, spacious, clean and well decorated. Was booked into a superior room. Well worth it.

Miinukset: Stairs would be a problem for anyone with mobility problems. Restaurant was a bit pricey and not enough ‘Jamaican’ food on the menu.

Plussat: Pleasant staff clean lovely rooms and beach

Miinukset: Slow service at bar and restaurant

Plussat: The beach is right on your doorstep

Miinukset: The staff at times could be a little rude

Plussat: Excellent and Friendly staff, prompt attention to requests, very personal service, felt safe and secure, very good value for the price. Relaxing, quiet atmosphere.

Plussat: The room was clean and excellent. Some of the workers were not friendly. The person Donna who cleaned was very helpful and friendly. She made the stay worthwhile.

Miinukset: I did not like some of the front desk helpers. Some where nice but one or two were unfriendly.

Plussat: Location is great. The ackee and salt fish breakfast was great. Right on the beach. Water is clear with fish, sea star, crabs and stingrays visible on our morning walks

Miinukset: only 2 sets of towels for party of three

Plussat: It was a good value for the night.

Plussat: I like the staff was very nice ,best beach ever

Miinukset: Shower water was a bit slow to start with

Plussat: The staff is tremendously helpful and friendly. The location is good and they have a cute bar and restaurant. Kenrick the restaurant manager is very friendly and welcoming. The beach is right off the restaurant area.

Miinukset: This property was just fine for us. It could use a little sprucing up in places, but otherwise perfectly fine.

Plussat: Wonderful laid back place with excellent restaurant facing the beach. Lots of space in the room. Everything we needed plus incredible Jamaican crickets giving us whistling concerts every night: nothing we have experienced before! Felt like right in a jungle (discouraged? these things are not too loud to sleep and... they will be there no matter what property you pick). Well, it actually was a jungle of oversized bamboo. Super way to enter the awesome beach of Negril.

Plussat: The security at the beach. He was always very helpful to us.

Miinukset: There weren’t any beach towels available. When I went to Rondel Village there were beach towels available for the guest

Plussat: Not Much!.We are Jamericans! LOL. We Love Jamacia! Greeting was good. Some of the dining people were pleasant, some not. The beach is nice. Micheal , the beach attendant was a nice guy! Very helpful. Did spend afternoon @ Samsara on cliffs. Peaceful & quiet. Food was ok.

Miinukset: We have spent Christmas in JA.@8yrs now. Go to beach on Christmas morn. only to find NO beach chairs! Asked why, you know the # of people you are expecting! After being told they didn't know the managers name, We waited in office until some one showed up. When we DID speak to the 'owner' we were told we were' in a 3rd world country.' Every excuse imaginable. After spending most the morning on our porch we did get chairs. BUGS in my lunch!Told the owner,'that's the restaurant business'." REALLY! Dining chairs broken & UNCOMFORTABLE. Removed 1 chair only to find it again at a table. The owner basically told me that unless you spent more than 10 days there we were not worthy. Very sorry we spent our $$ there. You were not worthy of our $$.STAY AWAY!

Plussat: Liked swimming pool and beach. Staff very friendly. Housekeeper came daily. Sea view from dining room.

Miinukset: Rooms outdated. We had three rooms. Mould found on pillowcases in one of the room. Rooms in need of deep cleaning especially at base of headboard.

Plussat: Samsara staff was great. We will stay there next time.

Miinukset: Service at samsara was much better. Wait staff told my husband to get me from the room instead of allowing him to take two drinks at a time for all inclusive My husband medication went missing from the room.

Plussat: The staff was very sweet and nice always trying there best to make us comfortable as possible.

Miinukset: Well the first night the bed seemed hard to hard to sleep on . Compared to my bed at home and especially if I’m on vacation I want to sleep good at night

Plussat: Staff was very friendly and welcoming location was perfect.

Miinukset: Needs updating, especially the bathroom. Hot water was a hazard, water was scolding hot. the flow of the water was really poor, it took a long time to wash the sand out of my hair and my hair is very short. Bathroom was damp and mouldy.

Plussat: Location

Miinukset: Facilities outdated in room bathroom shower head the old wooden cupboards and flooring tiles ocean view but couldn’t see the ocean

Plussat: The staff were very nice. Hey Lydia!!!!

Miinukset: Trash around area very bad smell and the room smelled a bit moldy.