New Delhi hotellit lähellä Palika Bazaar

Plussat: We stayed with two of your young children for 5 days and we lived it. Rooms are spacious and the staffs are very friendly and nice. In room dining was scrumptious and also room service was very quick to respond. We will be staying here again and would recommend to my friends and family.

Plussat: The room was very clean and well appointed. Staff are extremely friendly. They are on the whole quite junior and sometimes seem to be feeling their way around their jobs, but their effort at being helpful and polite is always apparent.

Plussat: We cannot say enough positive things about our stay at the Shangri-La in Delhi. The staff was so kind through and through. In particular the bellhop Robert was crucially helpful to us when we were working through logistics to get a lot of luggage on our airplane. He also referred us to Jassray, their Airport Manager, who helped us a great deal in getting our luggage through. Their concierge also helped us track package deliveries, even before we had checked in. Everyone on the staff was so kind and the service was first class, as well as the amenities in the hotel. We are only going to stay in Shangri-Las after this experience!

Plussat: Beautiful hotel and large comfortable rooms and executive lounge was a bonus. Beautiful views over trees and India Gate.

Miinukset: The service at the front desk was a bit haphazard.

Plussat: Great stay, wonderful staff, amazing food, would revisit

Plussat: We were only there for 14 hours but it was exactly what we needed. Super nice staff and very comfortable room.

Plussat: Location, staff, ambiance and restaurants were all excellent.

Plussat: Comfortable rooms Good location Pleasant staff No issues with cleanliness

Miinukset: NO FREE WIFI. Almost embarassing to an average hotel. Incredible for a hotel aiming for business and luxury market. Ruins the impression of the hotel early in the stay. AUTOMATICALLY CHARGING PAYMENTS ON FOREIGN CARDS IN THEIR HOME CURRENCY, NOT RUPEES AS PER THE BILL This happened in the bars and restaraunts each time we visited. Having used their own exchange rate to heighten the true cost they were unable to cancel and repeat the transaction correctly. Hotel hasn't realised that a concierge in a 5 star hotel is mainly there to help the guests with advice and logistics usimg their local knowledge. Insisting that they can only sell a hotel service and not advise on anything else is no use to guests.

Plussat: - Spa

Miinukset: It's a five start hotel with a two star service. - Customer Service - Breakfast - Cleannes - room very dark - the hotel corridor smells

Plussat: location, room, breakfast, service, bed

Miinukset: Internet, only one hour free per day

Plussat: The Lobby

Miinukset: 1. Waiters in the 24 hour restaurant were very rude, didn't know what good service was. That's because TIP is automatically included in the bill, so they didn't care to provide good service. 2. sheets were dirty and the bathroom was not cleaned properly. 3. Food was way overpriced.

Plussat: We Come to Hotel at 2.AM Because of Flight Dlayed. At the Reciption Desk the person who did Checked in Our Family was so nice and upgraded to Club Room That was so Nice of him and walked us to our Room. Thanks to all Staff it was Great Stay there.

Plussat: Food is delicious. Cleanliness is good as well.

Miinukset: Calls are not received and arnt served properly. Very disappointing. Specially in room dinning.

Plussat: We only stayed 2 nights for the purpose of visiting the Taj, but this hotel was easily accessible and Central too many of the things and attractions in New Delhi. Also had fantastic breakfast. Concierge was excellent in arranging a short notice trip to the Taj once our other options fell through , couldn't be happier with the overall experience . Need to also acknowledge Rothas Kumar as an excellent driver and tourguide to Agra. He took excellent care of us on a short notice trip.

Plussat: Rooms are big, very comfortable beds and plenty of amenities to choose from. Overall a pleasant experience

Miinukset: Inroom dining needs more variety. Mini bar items are overly priced by atleast 100 to 200 rs each. Biggest down part was breakfast timings. Breakfast ended each day at 10 am where as most of the 5 star hotels provide breakfast till 1030 on weekdays and 11 am on weekends

Plussat: We got a room with a connecting dor to another room with no insulation and the sounds from the other room disturbed us. We could not get it fixed by the staff. The breakfast that we got when leaving early was a joke and insulting.

Plussat: The Metropolitan Hotel is dated. We were actually a bit disappointed. The shops were not open at convenient times for those who were out on day trips. Internet was available but not for free. Too bad. We missed that convenience.

Plussat: Price Room Quality Staff

Miinukset: Breakfast quality

Plussat: Professional Staff, Clean and Premium facilities, comfortable beds, Wonderful in room Dining

Miinukset: Nothing, truly pleasant and if I’m ever in Delhi, I’ll be back again

Miinukset: Filthy

Plussat: Staff went above and beyond, great hotel for the price, food was great, comfortable rooms and again, staff went above and beyond.

Miinukset: I stayed for 3 days here and no one came to clean my room and I was out of toilet paper too, I didn't see any rooms service,My friend came to visit me and the guy at front disc Mahesh. Charged me 500 ruppeis and he was really ride with me. I don't recommend this place for anyone.. there are a lot of good hotels plus cheaper than this and cleaner

Plussat: Courteous & efficient staff

Miinukset: Hygiene faucets should be installed in all toilets.

Plussat: great hotel in a busy city

Miinukset: Dirty, loud, bad food, manipulative travel desk, generally sketchy

Plussat: 1) Location 2) Good staff

Miinukset: 1) Policy of asking for deposit amount upon checkin inspite of having paid full amount in advance. 2) None of the cup cakes / sweet breads in breakfast were Egg-less.

Miinukset: I am a global traveler and spend a good amount of time in hotels. This got to be one of the worst Hotels I have seen anywhere across the globe. Five Star rating for this Hotel is a joke. To name a few terrible experiences at this place: 1) I was put up on the 5th floor. As soon as you step out of elevator you get a pungent and nauseating smell due to ongoing construction/painting activity. I am surprised that they put guests on this floor. 2) Shoddy and cheap rooms. I am sorry to say this but the fact is you do not see quality anywhere. There were stains on sheets. Blankets were terrible and I was afraid to even touch them. 3) Unprofessional staff both at main entrance and front desk checkin. At main front entrance, unprofessional staff swarm you every time you step in or out of building and I have noticed staff arguing among themselves in front of guests. 4) Lack of Rest Rooms (Bath Rooms) in common areas. There is only one small rest room in main reception checkin and restaurant area. Bottom line avoid this Hotel at all costs.

Plussat: Location, location

Miinukset: Need to change login and password every day which is very annoying. In most of the hotels that I have stayed, free WiFi is provided throughout the stay and not for 2/4? hours a day. Hence I have given my experience at Hans a 4 star rating. I paid for Wi-Fi during my stay.

Plussat: Great people at receiption

Miinukset: Nothing