Bourbon Orleans Hotel

You are right in the heart of the Quarter. That alone makes the hotel worth it. From our pool view room, we could see the spite of St. Louis Cathedral, which I loved. The front desk staff was beyond nice, and the hotel overall was beautiful.

The valet staff, for the most part, was cordial, but they were disorganized. In addition, some of them were particularly rude. When I am paying $40 a day for parking, I expect people to be a bit nicer when I call to ask for my car. In addition, there should be signs indicating where you would like us to leave the car for you to valet. Never in my life have I been so insulted as I was TWICE by the valets here. Again, two of the staff were beyond nice and helpful. But the rest were condescending and belligerent. I know that I’m a small female, but I was the one paying for everything, so you don’t need to be condescending. If you have a car, good luck staying here. I have stayed at other hotels in the Quarter and have parked there with NO trouble. This was a nightmare that made me dread needing to leave the hotel.

Great location. Lovely lounge and nice staff. Enjoyed the bar and jazz band.

Didn’t realise that there was a high car valet charge and long wait until we got to you.