Bed was comfortable, location was great! Lobby has beautiful views as well.
Hotel seems to be in final stages of a renovation, or maybe even the mall it is attached to. There was some construction noise (didn’t bother me, but was worried it would) and could hear all doors in the hallway open and close. Also, the coffee shop in the mall was closed!
Post cruise stay
I will say that my first impression of the hotel was very positive. We arrived at 9:00 am, hoping for a place to leave our luggage until we could check in. You can only imagine how pleasantly surprised we were when told that our room was already available. We went to our room and were very happy to have a great view from our room. The Mississippi is truly a major waterway. The hotel is on a very quiet side street and connects directly onto Canal Street, and is edging the French Quarter. We made use of the trolleys on Canal to connect to the French Market and the Garden District. There are many great restaurants and night spots within an easy walk, and great shopping very nearby. There is a very large Casino across the street. Unfortunately we were only there two nights but will definitely go back.
Place was nice but didn’t get checked in till 12 am the day after check in
View from room
Comfortable but unexpected charges
Beautiful hotel very comfortable
I have two $50 charges on my credit card upon arrival that were poorly explained and I was told they would be refunded by now but they have not been. It feels like the hotel is charging me the difference between the hotels.com price I paid and the walk in price.
I have always stayed here but this time the services was so bad !! They couldn't find my reservation and the stuff was rude
Hotel was overbooked! I have never experienced an
Hotel was overbooked! Never experienced anything like this before! Will never book online again! Horrible experience. Could not stay at this hotel!
Convenience meets luxury
I really like the proximity to shopping, restaurants, and the aquarium.
The restaurant was closed
Best sleep in New Orleans!
When we travel to New Orleans, we stay at the Westin. It is a great location. We can walk to whatever we want to do or take the trolley.
That we couldn't stay longer this time.
nice location. rooms were clean and no musty odor(its new Orleans)
ended up booking through a 3rd party to get room, not a normal process. they did well however.
While not in the heart of the French Quarter, a wo
The Westin is located on the riverfront, about a four or five block walk from the heart of the French Quarter. We loved the extra walk back and forth to meet friends given all the food indulges in NOLA. Staff was fabulous.
Worse staff at any hotel I have ever stayed. I have stayed at hotels around the world & staff at this hotel in New Orleans is by far worse in the world. Desperate need for professional staff training!
The Westin New Orleans sijaitsee keskustassa, joten Canal Street löytyy kivenheiton päästä ja Audubon Aquarium of the Americas puolestaan vain 3 minuutin kävelymatkan päästä. Käytössäsi on ympäri vuorokauden auki oleva business center, express-sisäänkirjautuminen ja express-uloskirjautuminen. Tämä hotelli tarjoaa asiakkailleen 2258 neliömetriä kokoustiloja, joihin kuuluu kokouskeskus. Palveluihin kuuluu maksullinen omatoiminen pysäköinti.
Perustuu 991 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
The Westin New Orleans on toteuttanut seuraavat toimenpiteet:
Päivittäinen siivous, saniteettituotteita saatavilla enemmän.
Aulassa mahdollisuus fyysiseen etäisyyteen.
Minimaalinen yhteys hotellin henkilökuntaan ja muihin vieraisiin.