Freehand New York

Location is very-very good, you can reach many subway lines easily. The hotel is clean, the room itself was spacious, air conditioning works well. Our room was quiet and was always clean. The staff seemed helpful and kind. Perfect accommodation for a New York-trip!

Wifi was week in our room.

A great location to see the main attractions of Manhattan

A coffee maker or Kettle, and bigger fridge would have been useful.

Great location, quiet room

The elevators take awhile when busy

The staff was so friendly and the hotel has a fun, welcoming vibe. I would definitely stay here again.

Felt the facilities were family friendly but the food (while great for us foodie adults) was more challenging for children (although there plenty of options within walking distance).

Bathroom space could’ve used a shelf or two (perhaps on wall behind toilet as space was scarce for toiletries and there was never an extra roll of tp in sight.)

The queen room was better arranged than last time, had space to place bags next to the bed and more space in the bathroom than last time. Also we found the arcade room which is great, lots of classic arcade games to play for free!

This was our second stay at Freehand NY in the summer and once again the AC wasn't cooling (appears to be on, but the temp was ambient. NYC is pretty uncomfortable in the summer with all the humidity and a non-functional AC, luckily we weren't in the room too much...it was eventually fixed, but 2/2 times requiring a call to get the AC working is a little odd.