Holiday Inn Manhattan 6th Ave - Chelsea

Check-in took forever. One person was working the front desk (with a manager inexplicably sitting in the back) and there was a line of travelers waiting to check-in. I was not greeted until 15 minutes after I arrived.

The sheets were dirty and had not been changed

Clean hotel convenient location

The hotel was close to the red line 1 subway stop. The room and bathroom were clean. For the price it was great. Staff was friendly and helpful.

There are only two elevators and it is not enough. Guests were not willing to wait and constantly were either close to or over max weight capacity. Also we ordered room service and they forgot about our order. It took them an hour and a half to make breakfast.

location

smoky hallways, small rooms, hard beds

Good location

They didn´t borrow wine glasses for our celebration of my sister´s birthday at the restaurang/ bar. The hotel did´t have any vase for flowers.

Functional and convenient location if you're working in the mid-town aread.

I was bitten by bed bugs when I stayed at the hotel. I stayed at the hotel for 10 days and by the time I checked-out, I have more than 30+ bites all over on my arms, hands, legs, face and tummy. I also saw a brown-like insect crawl on my suitcase and reported all of this to the hotel staff. The hotel refunded me one night's stay but kept insisting they have no bed bugs despite all the evidence I had because they say have regular exterminator checks. I don't think that answered the question about whether they did actually check the room and did something about the issue after it was reported. I've had to get my clothes and luggage cleaned out just to be sure. Not worth the hassle.

Location is fine.

Rooms are a little bit smaller than other Holiday Inn Hotels

has no good services & expencive rate