Public, An Ian Schrager Hotel

Great location. Overall very fancy/swanky.

The UX design needs improvement throughout the hotel. You check in on an iPad but the lobby is nearly pitch black so it’s impossible to see where to swipe your own credit card. The “create your own room key” technique is not intuitive. The bar has six doors but only one of them opens, and no signage to indicate which one. There were more odd things but those stood out.