Sanctuary Hotel New York

The staff were very helpful and accommodating. Always were happy to assist. The beds and pillows were comfortable, room was spacious and the rooftop bar area had a good vibe.

Unfortunately upon check in to our room the carpet next to the bed was soaked with a spilt coffee. However once we notified the front desk they promptly offered to upgrade our room to a superior king and were very apologetic.

Liked the location

The size of the room did not meet our expectations

location great. Rooftop bar and restaurant pretty good . Staff great. no view at all from windows which were covered up with a grey veneer.

Suggested on arrival if I waited longer for my room I would get a bigger room. I waited and visited New York. Returned and my room was ready. Still not sure if I got a bigger room or not, as the room I got was very very small, so comfort not the best. Bed in a box. Probably ok for a single occupancy, but for two people I'd ask before booking?? limited, breakfast hot choice - scrambled egg and sausages only. no view at all from windows which were covered up with a grey veneer plastic sheet.