The rooms were beautiful and clean. The staff was helpful and friendly. The location was great because restaurants were close by.
The staff there are so attentive and friendly and HELPFUL! Loved the family owned feel they gave us along with the proximity to times square, with a restaurant attached and free breakfast was delicious! Room upgrade was awesome as well!
The windows do not open which is standard in NYC but it could have used an airing out in the room. You can tell it is clean because you can smell the chemicals a bit.
Location was great. Room decor was beautiful. Staff friendly and helpful.
The hotel is has charm and character. There is no congestion or lines of people checking in and out. Our room was perfect for two folks although not exceptionally spacious, amazing in NYC. We loved the intimacy of the hotel. This is now our goto hotel.
Complimentary continental breakfast needs two toasters to lessen wait time. Everything else, Great!
very helpful staff, friendly, suggested places to visit. affordable parking etc. Overall wonderful stay.Would reccommed.
Ambiance, location, quietness in the city, breakfast, queen beds
I didn't care for the New York Post being delivered. It's an unnecessary political statement.
Room was very nice. Breakfast was as expected.
I'm used to staying on a really high floor when visiting Manhattan, where the noise isn't as bad. I was on the second floor, and the street noise was very loud all night.
Great location, clean room, excellent food!
Clean, good location and friendly staff. Quiet room despite being over the bar.
Room was a bit small, but it did not affect our overall impression. No hot food at breakfast.
A fabulous small hotel. The staff were outstanding.helpful and pleasant
The elevator is a bit slow.
It is so cozy, it feels like you are staying at a friend's condo in Mid-Manhattan. The staff is incredible--from the manager to the bell man.
I have stayed here three or four times and can't think of anything I don't like!
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