DoubleTree by Hilton Newbury North

Was clean and good facilities The price was reasonable

The bed was very creaky, every time you moved it made noise and kept waking me up also mattress not comfortable,

Staff very helpful.

I was disgusted to learn I had to pay £5.00 for the privilege of parking my car in order to stay overnight in the hotel. It’s in the middle of nowhere so why! It is totally disgraceful and wasn’t mentioned anywhere when I booked on line .

Easy to get too and parking facilities were good.

When we arrived it was busy with only one member welcoming people and booking them in, we had to wait with heavy bags and as thre was a party in the hotel all the seats were taken in the waiting room. When we got to our room it was freezing when we put on the heating there was a constant clicking. The bed was extremely uncomfortable and noisy. The shower was also broken. When we mentioned this to the staff there was nothing they could do as there wasnt enough staff. We have stayed in many hotels and due to it being New Year thought this would be a nice option above cheaper options, however for less price we could have stayed at a Premier Inn which in experience is better quality then the Double Tree. The rooms were very outdated.