Newbury hotellia

Plussat: Absolutely amazing service. Staff went out of their way to make me and my family welcome. Will definitely be back!

Miinukset: Room was cold due to fairly poor air-con and thin Summer quilt. It was also noisy underneath us - every hour there was a banging noise that woke us up. Room was otherwise fine, and the staff were really friendly. We were there on a Monday evening so couldn't select from the a la carte menu. The choice was fairly limited and my burger was not one of the best I've ever tasted, I'm sorry to say. Wine selection is extensive and expensive. There needs to be a cheaper option that is in line with someone who has burger and fries for their evening meal! In short, it is a lovely looking hotel in a nice location and with very friendly staff, but it offers relatively poor value for money. The deluxe bedroom really isn't deluxe at all.

Plussat: Very attentive staff, amazing hospitality

Plussat: What is not to like in The Vineyard. The attention to detail, the wine choice must rank as the best in the country, the food and the knowledge of the staff. If you don't like wine you're missing out a lot because the place is built on wine (Peter Michael is the owner)!

Miinukset: Nothing

Plussat: Quirky rooms in an old toll house. Comfortable & clean. Quiet but very convenient location. Adjacent to the village pub.

Miinukset: Nothing

Plussat: Perfect location for visiting Royal Berkshire show excellent breakfast.

Plussat: Beautiful little pub. Room was beautiful and very homely. Staff were friendly and welcoming. And food was incredible. Couldn’t fault it at all and look forward to visiting again

Plussat: We felt well taken care of and the meals were delicious. Very kind and friendly staff. Excellent breakfast. The rooms were well appointed and one of them was just plain fun. Round room with wooden beams and thatched roof. Comfortable and clean. We highly recommend staying at this property/hotel.

Plussat: The breakfast was very good, the staff friendly and efficient. This is a pub with rooms - ours was in an outside building - the room was light and well heated. The bar and restaurant are dog friendly.

Miinukset: Nothing negative to report about this place.

Plussat: This is a true gem of a property. The pub is a real local and has a friendly atmosphere. The layout is really nice, from sitting in the bar area , to sitting in a quiet area. Beer is first class. The owners are warm and welcoming and clearly have worked hard to make it what it is. Staff are very friendly. Food is tasty and pried well. The bedroom, well I thought it had just been decorated as it was spotless. Not the case.....just high standards.

Miinukset: Unusual for me but I can't think of much. The only thing that would have made it better was a longer stay!!

Plussat: Comfy bed nice clean warm rm.Great to find a pet friendly hotel.Staff very helpful

Miinukset: Couple of issues with our meals but staff soon sorted it.Cold in the dining rm

Plussat: Great family room with comfy beds. Staff all very friendly and helpful. Family joined us for breakfast and were all welcomed

Miinukset: Nothing. A jewel of a find..will stay again hopefully in January

Plussat: Good in every way, nice room/suite excellent food in the barn highly recommended especially if visiting Highclere Castle Well worth’s visit

Miinukset: The inconsiderate person who left there tv on all night

Plussat: It was all. Perfect and xmassy. The only downfall was the stairs. My friend fell down them. They were a bit dangerous so if ur disabled u wouldn't be able to book 1 of these rooms. They had other lodges though outside.

Miinukset: Just the stairs

Plussat: Kind staff.

Miinukset: The room was very cold when we arrived and the radiator never warmed up properly. We used the heater the wardrobe. In cold weather it might be an idea to check the radiator is one and room warm before arrival.

Plussat: Very good and friendly service. Served breakfast from 7 a.m. so good for a fast start. Evening meal was tasty and quickly delivered. Nice looking bar area but I didn't partake as I arrived late, ate and went to bed.

Miinukset: Nothing really

Plussat: Just returned from a 2-night break for my daughter's birthday. Arrived to find we had been upgraded to a larger room which was a lovely surprise. There was also a present of a box of sweets for my daughter. We ate in the bar both nights - food was beautifully cooked and there was a fabulous log fire burning. A little surprised that the menu was identical to that of the restaurant but we found the bar much cosier. We only had breakfast on the first morning as at £15 each was rather expensive. The food again was beautifully cooked, the only complaint being we were not made aware of the additional menu available, really being left to our own devices to locate everything on the buffet. The pool, gym and steam room etc were also great. Newbury town centre was about a mile away - either along the main road or via a nature walk at the back of the hotel taking in Donnington Castle. We will definitely stay there again one day.

Plussat: Warm but modern hotel

Miinukset: Could be another bar...

Plussat: Excellent location, very friendly staff, great food and only five minutes from Newbury. If ever I stay in Newbury again it will be at this hotel.

Plussat: Great location Nice environment

Miinukset: Food not great and side dish arrived 20 minutes after I’d finished eating. Good room but no heating on a very cold night

Plussat: Such a lovely hotel, friendly staff, value for money, we'll be back!

Plussat: Wonderful best stay ever perfect

Plussat: This is an excellent B&B. It was perfect for what was just a one-night stopover, exactly half-way between home and final destination, close to A34 and M4, but no road noise; in fact it was very peaceful at night. I slept very well. The hosts were very welcoming but unobtrusive, and breakfast was delicious. I really enjoyed the company of the other guests - a cheerful family of four adults from Canada - at the large shared breakfast table. The building was an old farm house, extensively modernised. It has a very large, interesting and well-kept garden, also a heated outdoor swimming pool (although I didn't try it - early September/not warm enough, and I had to be on my way). All in all, highly recommended!

Miinukset: Nothing could have been better. It was fab!

Plussat: Nice gardens, room was nicely appointed in typical English style, friendly dogs.

Miinukset: Room was not clean, dogs walk around in kitchen, owners a bit awkward. Not worth the price.

Plussat: The location was very convenient as only a short drive to the wedding I was attending, grounds of B & B were lovely, although near to a main road I couldn't hear the traffic. The breakfast was really nice.

Miinukset: Shower bracket didn't work properly and the shower water was very forceful and there didn't appear to be anyway to reduce the flow. Otherwise the accommodation was good.

Plussat: The owners were very friendly and it was a bit like staying with family. Dogs barking etc. Home made jam and altogether a lovely experience. Remarkable garden with bananas growing on a tree...

Miinukset: Nothing.. Great to meet the old gardener..

Miinukset: Hmmm - wasn’t great. Just a old room in someone’s house. Had to eat around a table with the owners and other people staying there which I found awkward. Plus small talk at 7am isn’t really my thing!

Plussat: Very beautiful location with a big garden. Clean, comfortable, tasty, although not everything was perfect, but that belonged to the charm of the place. Communal breakfast. Very, very kind owners. Very large and clean bed.

Miinukset: Bathroom not en-suite, but did not matter, as we had almost the whole part of the floor for us. No restaurant at the site, but great pubs nearby.

Plussat: The Gardens were extremely beautiful and the pool a bonus

Plussat: A great place to stay. Really dog friendly - we were in a garden room. The staff were all lovely. The food was great and the salted caramel espresso martini was heavenly.

Miinukset: The heating couldn’t be turned down and was boiling. The pole to shut the velux blind was broken.

Plussat: Great pub. Great decor and cosy fires. Good food and perfect for visiting Highclere castle.

Miinukset: Happy with everything.

Plussat: Top notch service, the quality of the food was amazing, and the unique character of property. Most of all the staff were incredible.

Miinukset: Bedroom was cold, but on a positive note the manager responded immediately and found a stand-alone blow heater for us.

Plussat: Great food, good value for money and comfortable/stylish rooms

Miinukset: Nothing much! Just a little bit of early morning road noise

Plussat: The staff were exceptionally friendly and the property was quirky and quaint. Loved the log fires they really made the place homely. I will certainly recommend the pheasant to my friends.

Plussat: The staff was young, really professional and helpful. The cosiness of the place inside with 2 fireplaces, nice comfy leather sofa, etc... We've had breakfast, lunch and dinner there and the food was always really good.

Miinukset: Room on the small side.

Plussat: Beautiful drive in to the hotel. Which is clean and the bed was comfortable. I only spoke to reception staff who seemed very nice.

Miinukset: I was given a room on the 3rd floor, no lift. No newspapers available, no room service. The room was extremely dated, thin carpet, creaking floor. The bathroom was a joke. So outdated, shower wasn’t working properly, missing a control. Toilet was a sani flo that made horrendous noises. The main problem were walls so thin that I could hear literally everything, and I mean everything , going on next door!

Plussat: Great location and easy to find off the A34. Very helpful and efficient receptionist. Stayed in one of the lake/cottage rooms. Very peaceful and quiet. Excellent breakfast- worth the £10.

Miinukset: Finding the way to the bar/restaurant a bit of a challenge.

Plussat: Good for overnight stay, lakeside rooms ideal after work day and wanting something to eat and go to bed. Good room service from bar menu and good value breakfast compared to some hotels.

Plussat: Landscape was fantastic, bed and staff excellent. Also food and pastries were very good! I enjoyed my stay and will come back soon

Miinukset: The toilets at the ground floor next to the meeting rooms need updating urgently! Carpets in the toilet do not help much!

Miinukset: Rooms very tired and far too hot

Plussat: Excellent value for money!

Miinukset: The room was very warm and it was difficult to regulate the temerperature

Plussat: Friendly and helpful staff

Miinukset: Took 15 minutes for the water to run hot. Shower poor - a lukewarm dribble. Breakfast ok but main food poor and lacked choice. Few vegetables

Plussat: Everything especially service from Seb and chef on duty Sunday night. Well done, really enjoyed my stay, Seb and the chef went out of their way Sunday night at 10 p.m to provide me with a lovely Breakfast to go as I was checking out at 6 a.m. Was so nice including beautiful local natural yoghurt. See you again soon. the Salmon Carpaccio starter was awesome out of this world :-)

Miinukset: Nothing !!!!

Plussat: The quality of the bed and hot tub and the over all cleanliness.

Miinukset: The breakfast menu could have been a little more expensive also, the staff forgot to submit our hot food order to the kitchen and this delayed us around 45 minutes on Sunday from getting checked out.

Plussat: Warm atmosphere

Plussat: The room was fantastic, super comfortable. We had my 1 year old son they had a cot set up and ready. The restaurant was fantastic for dinner and for breakfast. I'd love to stay for a couple days to relax and get away. Nothing to do which was perfect - although close by there are things to do. We stayed here while visiting Highclere Castle.

Plussat: The food in the restaurant was excellent. The room was very warm and cosy The hot tub was an extra bonus

Miinukset: It would have been nice to have some slip ons to wear when walking out to the hot tub

Plussat: Didn't have breakfast

Miinukset: Large room with the smallest of TV 'S which constantly switched off. No hairdryer in room, which was an executive room, nor was one available at reception

Plussat: Very friendly and helpful staff, lovely big rooms, very clean. Good choices for breakfast.

Miinukset: Bed was a bit too soft for me, but others would like it.

Plussat: Lovely setting in a country pub. Clean and well equipped bedroom. Extremely good bed and pillows. Very cosy!

Miinukset: Would have preferred a ground garden room. Shower cubicle was a touch small. Would prefer breakfast cost to be in with the cost of B&B.

Plussat: The bar during the evening was very convivial and the service good. Dinner was good, but lacked refinement.

Miinukset: Breakfast was fine, but the waiter who was very helpful could have cut a smarter image. The room was satisfactory but is in need of being refreshed.

Plussat: Very friendly staff, comfy good size room well kept. Drink facilities excellent. Highly recommended. Very flexible and easy going.

Miinukset: Slight problem with shower, it occasionally ran slightly cold but nothing major (not to cold I couldn’t handle it). Breakfast was not included and had no vegetarian option however you could get the basic eggs beans mushrooms type thing so again not a problem.

Plussat: Very convenient location. Great restaurant, bar, and beer garden. Updated bathroom and overall very clean. Pleasant staff--good wifi.

Miinukset: Bedroom was really small. We only spent the night and left early in AM so not an issue, really, but a longer stay would be tough.

Plussat: Lovely and friendly, great staff, good food.

Miinukset: Paying extra for breakfast, especially the charge for cereal! A few tweaks needed in the room to correct some wear and tear (wobbly arm chair, broken light, droopy shower head, no hair dryer).

Plussat: Comfortable room and very comfortable bed. Good location for Harwell Tech Park.

Miinukset: The tv was particularly small and didn't work. There was only one lock on the door which could not be deadlocked when the room was occupied to prevent entry from others with an additional key. A bolt on the inside of the door would aid this, given the room door went straight out into the courtyard of the pub.

Plussat: I received a warm welcome. My room was comfortable and spacious, with a very generously proportioned bathroom. I had a good dinner, after a long drive from the Dorset coast, by the fire in the bar.

Miinukset: Everything was absolutely fine.

Plussat: good poached eggs supplied as requested

Miinukset: plates could have been hotter

Plussat: The location was good for us, food good the rooms comfortable and spacious.

Miinukset: Long waits at the bar for 20 minutes to get a drink on Saturday evening are unacceptable. People were ordering double so they didn't have to queue again. If the had more people on the bar the take would have shot up. I went to bed sober !!!!!

Plussat: It was welcoming and in a good location.

Miinukset: It was expensive for what you got

Plussat: It was in a good location for us. The beds and duvets were extremely comfortable

Miinukset: The bar/ pub area was not cosy - it was like having dinner in a conference room. And it was under staffed. We were extremely disappointed in the spa area to be refused robes and slippers- as hotel guests we were spending a lot of money in the building and to be told those were only supplied to spa visitors was extremely disappointing. Particularly as there were no robes in the rooms to wear instead!

Plussat: Everything else was very good.

Miinukset: Only slight glitz was an extra newspaper delivered that I didn't request; otherwise excellent. Gym and pool could have opened a little earlier on the Saturday.

Plussat: We had a great room on the ground floor, quiet and spacious

Miinukset: We were at one corner of the hotel and could not get a wifi signal in the room

Plussat: All ok.

Miinukset: No lights in the overflow carpark causing me to trip over a kerb.

Plussat: We went half board and evening meal was excellent value for money, the room very clean and comfortable will definitely come back

Miinukset: The plumbing needs some attention, the shower pressure and temperature dipping in and out also pipes banging during the night

Plussat: Great hotel with clean spacious rooms and excellent health club and spa.

Plussat: Great location for Highclere Castle and very comfortable.

Miinukset: The mattress was very very hard, but otherwise the room was lovely, if small.

Plussat: Location was amazing and so close to Highclere for the Christmas Markets event. The check in and check out service was brilliant and everyone was extremely helpful with that. A lot of parking was available. All rooms are ground floor level apart from two rooms which is great. There was a good hair dryer in the room and a portable heater. Breakfast was excellent and really good service in the morning.

Miinukset: One room was extremely cold and the other extremely hot. The road noise can be disturbing as the motorway is very loud. The room needs a refresh as there were tiles, toilet seats and toilet roll holder was broken. Also I found sweets and plastics on the floor and toilet cleaner sitting on the sink so the room cleaning could be better. This was taken on board on check out. Evening waiting staff were very disorganised despite not being busy, also took almost 20mins to get the bill despite following up three times with 2 members of staff.

Plussat: Bed very comfy Excellent evening meal

Plussat: Lovely open fired Great food Lovely staff

Plussat: A great service from all the staff. The restaurant was fantastic. Our room was compact but clean and comfortable.

Miinukset: Nothing!

Plussat: We absolutely LOVED The Carnavon Arms. The reason for our stay was we wanted to be somewhere close to HighClere Castle (where they filmed Downton Abbey) and The Carnarvon Arms did NOT disappoint. We arrived quite late the night before our booked tour and on arrival at The Carnavon Arms were we’re greeted by the Staff who were ALL so friendly and so welcoming. Beautiful hotel/pub with beams and such a lovely and charactable place. As it’s December, of course decorated for Christmas which adds to the charm. We were checked in and went to our room which was a superior room and it was gorgeous. Lovely room with very nice en-suite and so cosy and warm. We had a fantastic deep wooden tray with a Nespresso Machine with pods and home made biscuits and kettle with the usuals tea and coffee plus hot chocolate too! The bed and pillows were so comfy and honestly best night sleep in a long time and just such a shame we couldn’t stay for longer. My husband is a snorer but not sure how or why but he didn’t snore and I think it was because the bed was so comfortable and the pillows were just out of this world, honestly I’m being serious. A lovely room. Had the choice of eating in the dining room or more relaxed in the pub area which is just as nice and we chose to be more relaxed. The bar staff were so friendly and funny and made us feel so welcome. Our food was amazing. Beautifully presented and tasted delicious and extremely generous portions. 10/10 Breakfast the following morning was so nice, again either a cooked breakfast or buffet continental and it was really really delicious. Again staff were so accommodating and asked if we wanted anymore and if we were happy. We were so relaxed and didn’t want to leave. The comfort of The Carnavon Arms and the friendliness of everyone that works there were just wonderful and we would 100% recommend to stay here for that reason. Location is superb too. Great parking and no charge.

Miinukset: Nothing to dislike as everything was WONDERFUL

Plussat: Good location for Highclere Castle only one minute drive.

Plussat: Location is great, walking distance to all the restaurants and bars in Newbury.

Miinukset: Our room was quite cold and the walls are very thin, so much so we could heat the next room sleeping! It’s quite pricey for what it is and breakfast should really be included

Plussat: Fantastic location in town. Close to bus and rail station. Close to shops and racecourse. Staff were friendly and helpful. The room was clean.

Miinukset: Room cold in the evening. The additional electric heater did not work. The TV was very small. There was a limited range of channels. Meal prices were high.

Plussat: Nice authentic British hotel in great location

Miinukset: There was no air condition!!! It was hot.

Plussat: The cleanness

Miinukset: Room not warm ,hotel not warm bad for winter and duvet in bed were summer ones not for winter . Had to ask for a heater for room and no heating in the bathroom.

Plussat: We went racing so excellent.

Plussat: lovely room, breakfast was good and plenty of car parking spaces which is always a bonus. We came to go to the races and enjoyed our stay, we will return next year hopefully

Miinukset: everywhere was deathly silent, it urgently requires back ground music, to be fair the staff did try when asked but there was a problem with the system. It needs sorting out ASAP

Plussat: Good central location and good parking with restaurants and shops on the door step. About a 20 min walk to the race course.

Miinukset: Had tea and coffee making facilities in the room but poorly stocked. No milk 2 days running so had to ask. A cookie was provided - but only one on both days. If you are going to provide biscuits then at leased leave one each - not much fun sharing half a biscuit each! There was a Christmas do but the toilets hadn’t been checked , so no toilet paper in any of the toilets by 10pm when we arrived back to the hotel.

Plussat: Very lovely. Got a membership card and received free parking and a nice complimentary water and cookie at arrival. Room was spacious and clean and ready for our arrival. Breakfast has a large range of options We also got extended our check out free of charge.

Plussat: The bed

Miinukset: The room was freezing and heating took ages to work .There were no obvious instructions for anything

Plussat: Room linen standard and towels

Miinukset: The staff were abrupt bordering on rude. The telephone in the room was broken, breakfast was served un cooked. Lunch was over cooked pasta and a selection of 5 other carbs. The room itself was clean and well presented but it didnt make up fornthe tired ignored feel of the place and staff attitudes

Plussat: Easy & good location for this trip.

Miinukset: Carpets in the hallways looking a little shabby!

Plussat: Breakfast was excellent - a good choice of continental or Full English, so suited us all. The starter / ,main meal from the buffet in the evening was adequate - a good choice again of soup, meat, fish, salads, hot veg and was different on both nights of our stay. The room was as expected - clean, comfortable and plenty of space and the bathroom was spotless and again plenty of space. Staff in the dining room were friendly but not intrusive. The price of the weekend was competitive.

Miinukset: The desserts on the buffet - the main meal / salad / soup was a great choice but the desserts were basic and boring. If you don't eat cake really it was tough luck! Nothing else to not like - our stay was just fine.

Plussat: The spacious bar area

Miinukset: My booking was mixed up and ended up staying in the mews which was a bit cold and far from the main building .

Plussat: The staff were polite & helpful. There was loads of space to sit & relax in the various well decorated lounges. Very nicely decorated for Christmas. Excellent breakfast with freshly cooked hot food. Nice grounds

Miinukset: The bedroom was cold - the radiators didn’t work properly. The main meal & snack menu was limited and not very exciting.

Plussat: location

Miinukset: room heating not working but bearable

Miinukset: The bedroom was cold,radiator not working ,although the one in the bathroom was fine. There was a cushion on the window seat in the bathroom which was filthy. They ran out of decent wines in the bar.

Plussat: Able to check in early.Always a member of staff available.

Miinukset: A few more milk sachets in the room !

Plussat: Room was huge so we didn't feel squished in together as you often do with 2 children sharing a room. Bed was really comfy, and we loved the fireplaces in the lounge area. Great view from the dining room!

Miinukset: Breakfast was a little disappointing. Cheap sliced bread is not really acceptable in a hotel of any standard, and there was a very poor choice of cereals!

Plussat: Nothing

Miinukset: Rooms outside the main hotel, dining chairs dirty, netting in bedroom torn, sink in bathroom cracked, shutters terrible, coffee machine broken

Plussat: Lovely clean room had everything we needed for our stay, staff were very good even arranged a taxi to the races for us would 100% recommend

Plussat: Good breakfast.

Miinukset: No advance Warning that there was no food that weekend. Mouldy shower. Noisy.

Miinukset: Nothing

Plussat: Location was very convenient for the Golf Club which was where my conference was the next day. I have stayed here before which is why I knew it is 5 minutes away.

Miinukset: I was held up on the M25 so called ahead to find out what time the restaurant closed. 9pm I was told which was fine as I was likely to be there by 8pm. But then I had a call back to advise that there was no chef and the landlord was doing the cooking but was going out so the restaurant was closed. Not a huge problem as I had something on the way before I arrived. But in the morning because I had not pre-booked breakfast, the kitchen was closed again! I was not aware of this the night before.

Miinukset: The rooms was very very small. Our heads touched one wall and our feet came close to touched the other wall. There was no space to lay out our suitcases but on the bed. Beds were old, thin and uncomfortable. Not a good night sleep for travelers who need sleep.

Plussat: Great pub great people great rooms

Plussat: Hospitality. Congenial atmosphere. Staff outstanding. Caring could not do enough

Plussat: The George and Horn was situated in a pretty village. The staff were friendly. The bedroom was clean.

Miinukset: My bedroom was above public bar. Very noisy at night. The toilet smelled terribly of drains. The shower head needs replacing. Water everywhere. Shower tray needs a deep clean.

Plussat: Good location for my visit to Newbury, pleasant room and comfortable bed. However, greeting at reception was not very welcoming.

Plussat: Basic accommodation but v good price

Miinukset: Cold on arrival