Hotellit lähellä Newcastle upon Tyne Newcastlen lentoasema

Plussat: Staff were very welcoming and helpful. Room was beautifully presented and I was pleasantly surprised as the price was very reasonable. I would definitely return again.

Miinukset: A hotel bar would have been nice but not a deal breaker as only 5 miles from city-centre

Plussat: easy reach of many places

Miinukset: Nothing

Plussat: Staff friendly, clean comfortable room at a reasonable rate.

Miinukset: No.

Plussat: The hotel was quite comfortable, and close to Prudhoe where my husband had to go to on business, and only a few miles from Newcastle Metrocentre for me to go shopping.

Miinukset: There had recently been a leak above our bathroom, and it smelt damp. The hotel can't be blamed for that, but it needs to be attended to promptly. I would stay at the hotel again, but I would enquire about that beforehand.

Plussat: Easy access to city, quiet at night, polite staff. I would like to return in the future for a longer stay

Plussat: The grounds were excellent

Miinukset: The facilities were basic and shared. For the price charged, on suite should be available.

Plussat: Accommodation was roomy and beautifully maintained. Staff were extremely pleasant and helpful. Probably the best value for money I have ever experienced.

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Plussat: The room, the quiet, the bathroom. Excellent stay - would definitely go back.

Miinukset: would have liked cable/satellite television and digital (or any) radio.

Plussat: The hotel staff were very helpful and friendly

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Plussat: The staff were very friendly,made you feel welcome.The hotel room itself was a good size,bathroom was spacious with a huge corner bath.

Miinukset: The windows were difficult to open.

Plussat: Very close to the airport

Miinukset: That my 05:15 wake up call was actually made at 03:15!

Plussat: The staff were very friendly and helpful. The rooms although slightly dated were very clean

Miinukset: the food and beverages very expensive for what you get.

Plussat: things to be explain before hand

Miinukset: the price was changed ones we got to the hotle

Plussat: The hotel was perfectly located for my stay and the the staff were friendly and helpful.

Miinukset: I am disabled, but not in a wheelchair, my lower legs are paralysed which means I have extremely poor balance and therefore need a stick to maintain my balance when standing to serve myself at the buffet breakfast. I am therefore, not a big fan of self - service restaurants as I have to balance my plate on something while I serve up the food with my only free hand. On my third and final day, I was helped by a member of the restaurant who realised my predicament and offered her assistance - I gladly accepted. I know I could have asked for help, but the staff seemed busy most of the time and if one can manage, one generally does! Perhaps your staff could be encouraged to look for people who might be experiencing difficulty during the self ser

Plussat: the staff were very pleasant and helpful. great to use the spa and swimming pool.

Miinukset: nothing

Miinukset: The price of a breakfast £13.99 was frankly ridiculous

Plussat: The food was beautiful and the rooms were spacious and very clean

Miinukset: The staff trying to charge me for using the pool when it was free and the restaurant tryhing to charge us for our evening meal when we had an all inclusive deal.

Plussat: Most of the staff were very pleasant and helpful. The breakfast was very good, something for everyone.

Miinukset: The hotel was in desperate need of a refurbishment especially in the bedrooms & leisure areas. We specifically booked this hotel because of the pool & the jaccuzzi only to find that the jaccuzzi was out of action & then the pool was also out of action from 07:30-09:00 the following morning

Plussat: Ease of access to the main roads

Miinukset: Extremely poor standard of food at dinner. Probably the worst curry I have ever been presented with to eat. The general standard of restarant service was poor. Staff seemed not to be welcoming or attentive both at dinner and breakfast.

Plussat: Vist to family

Miinukset: too many children !!

Plussat: Easy access from A1 and into central Newcastle.

Miinukset: The decor and fittings are a little "tired" and would benefit from refurbishment. Our rooms were at the end of a very long corridor.

Plussat: Only stayed one night, it was convenient, with limited car parking and was adequate and cheap for what I needed at the time.

Plussat: nice, clean and cosy - very nice staff

Plussat: The room was very comfortable and staff very friendly and helpful.

Plussat: The staff were helpful and the room was clean and comfortable. It's a few minutes walk from Jesmond Metro, and the metro takes minutes into Newcastle City Centre - ideal!!

Plussat: comfortable. good location and the staff were brilliant especially joe with the turban at reception what a legend.

Miinukset: everything was perfect

Plussat: $review.pros

Miinukset: Lock on door was broken but they fixed it as soon as we told them about it

Plussat: Excellent , would recommend without any hesitation. Friendly staff and excellent English breakfast

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Plussat: room was comfortable and pleasant

Miinukset: receptionist on arrival was on mobile phone and continued conversation whilst dealing with my booking in - I found this inappropriate and a poor standard of service

Plussat: had a problem with the window in my room, but staff were very accommodating and moved me promptly to their only remaining available room, a double at no extra charge.

Miinukset: seems to be popular at weekends for hen/stags, but would recommend for midweek

Plussat: The staff and the breakfast.

Miinukset: The room was shabby, noisy from the road traffic and in need of new bed and bedding.

Plussat: The staff were all very efficient and really friendly

Miinukset: I thought the room was a little tatty and tired.

Miinukset: I was asked to leave my debit card details in case I used any facilities to which I replied I would not be using. they told me it was policy anyway and had to leave them. on departure they told mr there was nothing to pay and I left. 2 days later I checked my bank details and noticed they had debited £1.50 off my card. I was never told about this and I will be contacting them for an explanation. I paid for my room by cash so it wasn't a booking fee.

Plussat: reception staff freindly & only to willing to help (thanks girls)-& the bed was very spacious,& a comfortable matress !-

Miinukset: only real let down was the poor poor quality of the shower,i've stayed in the odd flea pit around the world-but even they have had better shower facilities !!

Plussat: hotel position,clean and comfortable,staff very helpful and polite.

Plussat: Looked nice from the outside and reception area was nice. Breakfast was good.

Miinukset: Room was quite cold and the decor was a bit tired.

Plussat: Overall friendliness of all staff,very good food and the convenience of late afternoon meals.There was a late bar service for residents.Great location ,would recommend

Miinukset: Two senior male waiters at breakfast could be much friendlier,and approachable.

Plussat: staff always friendly and helpful

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Plussat: cheap, clean, friendly staff

Miinukset: restaurant gloomily lit, restricted mostly to pseudo-italian food

Plussat: I've stayed here a number of times but not for a while but it still is a good lively hotel.

Miinukset: I first stayed here when it was first refurbished but the rooms and some public areas are now showing signs of neglect with thread bare carpets and damaged paintwork. The restaurant seemed too keen to get me fed and get out so I wouldn't go there for a romantic evening, saying that the staff were very pleasant and friendly.

Plussat: I worried that the hotel may be noisy having stayed there 3 years ago and got no sleep, however myself and the other guests in our party had a wonderful stay and would reccomend this hotel to anyone.

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Plussat: rooms was really clean, staff very helpful and really good breakfast

Plussat: Location and friendly family run business. Very approachable and ideal situation for a weekend break

Miinukset: Everything met my expectactions

Plussat: On entering the Dene Hotel there is a spacious reception area. Our room was comfortable. Good menu choice for breakfast. Staff helpful.

Miinukset: Did not have digital TV/radio.

Plussat: very friendly staff, two metro stops from city centre,

Miinukset: the noise from the other guests!

Plussat: the night porter big mick the everton supporter

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Plussat: Very friendly staff. Good location.

Miinukset: It was just what I expected

Plussat: Friendly Staff, Clean room and good bed.

Miinukset: Couldn't get the wireless internet to work.

Plussat: Friendly staff. Cleanliness. Proximity to where we wanted to be.

Miinukset: May not be suitable for couples or families on Saturday due to local noise.

Plussat: Quiet location, not too far (10 mins walk) from Metro and buses to city (5 mins).

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Plussat: Great place to stay. Ideal for Newcastle races

Plussat: purpose of visit was for christmas shopping trip, leisure facilities were a benefit to us

Plussat: very comfortable room, nice and warm, nothing too much trouble

Plussat: The room was spacious and very comfortable. Although we didn't have a chance to use the leisure facilities they looked very good.

Miinukset: We were kept awake until 5 am by the people in the next room.

Plussat: Pleasant staff, good breakfast buffet

Miinukset: Not as good as our last stay. Queen rather than king size bed and small room at the noisy front of hotel. Felt we would have got a better room if we had booked directly with hotel.

Plussat: Staff were friendly, the hotel was clean and so were the rooms. There were excellent facilites available such as swimming pool, hair salon and squash courts.

Miinukset: The room service food was not good at all the curry was watery and the salad had stones in it. I complained but nothing was done about it and i was still charged the fool amount of the meal.

Plussat: Rooms very comfortble and clean and a super breakfast in the morning

Miinukset: Bit a mix up with my booking as there was another person with the same name as myself this caused a bit of a delay in getting into my room also had to use the leasure services area to get showered as i was going to the race meeting.

Plussat: Excellent, friendly staff with lovely clean spacious grounds with fantastic facilities.

Miinukset: $review.cons

Plussat: Service excellent. Breakfast good and plentiful. 3Rd night free!

Miinukset: Rooms very small for Marriott standards. Net curtains dingy and double glazing window frames filthy! A complimentary bottle of water should be provided as in all Hilton hotels. The television was a very small crt television and I have not seen one of these in a hotel room for years! Usually they all have large lcd or plasma televisions! Husband very disappointed. Rooms need updating!

Plussat: Nice friendly staff, concierge very helpful and tasty breakfasts. Bedroom spacious and comfy bed.

Miinukset: Duvet too heavy, but was changed on request by obliging staff. The fridge provided space only for minibar, which was scarily expensive. Room service quickly provided jug of iced water no bother.

Plussat: Very comfortable room

Miinukset: TV Channels - would like to have seen Freeview/Sky News

Plussat: Valye

Miinukset: Nothing

Plussat: Staff are always friendly and helpful. They also helped to dig our cars out from the snow.

Plussat: Beds are nice.

Miinukset: Not worth for this price, the rooms are a bit old, not like the appearance outside.

Plussat: i enjoy everything about the hotel i only stayed 1 night

Plussat: The Hotel was very good.

Plussat: The evening meal I had was reasonable,would not say all that enjoyable! I found the waiting staff very off hand.

Miinukset: I did not like the hotel at all,would not use it again,or recommend it

Plussat: room service

Miinukset: expensive breakfast, would have liked some information regarding the works that were happening in the main reception

Plussat: quality of the room

Miinukset: No where to park my car,totally full car park

Plussat: Comfortable, quiet rooms

Miinukset: Food prices

Plussat: The bar.

Miinukset: The Novotel hotel in Newcastle was ok, fairly basic. Needs a Refurb as certain areas in the hotel were worn. Light feel off the wall, thank fully I wasn't in that room at the time. Asked for room service after hours and was told that I had to go and collect it myself!!!!! Very odd. Considering thats why they call it room service, and you pay extra for that facility. Naturally complained and they said "On this occasion we will make an exception!!!!" Think this needs dealing with.

Plussat: lovely room

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Plussat: The location is very convenient - right next to the airport. The staff were very friendly and helpful. I was ok with the hotel considering the price was reasonable.

Miinukset: The hotel looks dated, and feels dated. It was a little dirty in places, including very off-putting places like the bathroom. The shower was simply dangerous-both my wife and I nearly hit the ground trying to get out of the shower, and I managed to cut my foot on a mysterious pipe sticking out of the tub.

Plussat: My wife and I like both its location for both a nights relaxation before flying and for a city break.

Plussat: convenience to airport

Miinukset: There is no longer a courtesy bus and the paths from airport to hotel were totally uncleared of snow. We abandoned trolley in snow and then I fell trying to drag cases through deep snow in the dark. Nearby Premier Inn had clear pathways.Have used Brittannia hotel many times but not again

Plussat: Staff were excellant, plenty of parking and walking distance to the airport

Miinukset: The hotels decor is perhaps a bit tired looking and could do with an update

Plussat: location .warm.should think about a smokers shelter

Plussat: Staff were very polite and helpful. Breakfast was very good and worth the money.

Miinukset: I thought the room could have been warmer and also that the carpet looked as if it needed cleaned. This is not a complaint.

Plussat: helpful staff

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Plussat: Friendly, helpful staff reasonable price and reasonable rooms

Miinukset: no

Plussat: The staff was friendly and helpful

Miinukset: The main dining area had only a buffet and the bar area did not have enough seating. We ended up ordering room service but would have liked a choice from the menu in teh main dining area

Plussat: breakfasts!

Miinukset: The complete lack of hot water on our first day, the situation improved after complaining, but only on day 2!

Plussat: Good location

Miinukset: Food selection was not very inconvenience

Plussat: Breakfast and morning reception staff friendly and helpful excellent breakfast

Miinukset: Evening reception staff had attitude and were not very welcoming

Plussat: only thing this hotel has going for it , is the cloeseness to the airport

Miinukset: firstly we did not arrive at hotel until 22.45.. we whee then told the bar closes at 23.00 hours.. considering that the heavy snow made travelling elswhere impossible this was most inconveinent . there are no facilities to relax in hotel , we stayed for 2 nights , but never again will i stay at a premier inn. cost for 2 nights including bed and breakfast was 143,00 approx.far too dear for a this hotel way overpriced. just a horrible chain of hotels ..

Plussat: very reasonably priced, quiet, clean and warm

Plussat: The hotel is really close to the airport terminal building, and the Metro into the city centre and beyond

Plussat: I truly enjoyed my stay at the hotel, the evening meal was fantastic and the breakfast was perfect to set us up for a day of travelling.

Plussat: Clean and comfortable accommodation at a reasonable price.

Plussat: Good website for making the booking. Overall a good site for other hotel bookings.

Miinukset: Staff were adequate but did not go overboard. Lack of information with some points raised. Bar staff were very helpful and courteous. When we checked in the female was unable to give clear instructions re long term parking arrangements.

Plussat: Clean, friendly and efficient

Miinukset: There was no bar open/places to get refreshments. I think the vending machine was broken.

Plussat: Well up to premier standard

Miinukset: $review.cons

Plussat: Great to have nice friendly help and good place to stay after our holiday and Great Breakfast

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Plussat: Nothing whatsoever! Miserable experience throughout, noisy all night and no water one morning.

Miinukset: Being awoken 2 nights out of 3 at 03:30H by shouting and laughing at Reception. Not haviong any water to wash, shave or clean my teeth one morning!

Plussat: really disappointed

Miinukset: no toilet in the room, the blinds were all torn and could not close them

Plussat: The beds were very comfitable and the heater worked very quickly. I liked the tea and coffee machines were there in the lobby.

Miinukset: I was not awere that the toilets were comual when booking and i would of just like to of know that before we arrived.

Plussat: Friendliness of staff

Miinukset: Would have liked to have shower and toilet in our own room

Plussat: The price

Miinukset: It was very basic like a hostel with dirty toilets and shower rooms.blind in hotel had tab burns and the room was small and dingy.

Plussat: $review.pros

Miinukset: Warning: At the weekend there are teenager groups who are extremely noisy throughout the whole night (running in the corridors, shouting) and it's being tolerated by the hotel. So don't stay there at the weekend if you'd like to get some sleep!!!

Plussat: Nothing springs to mind

Miinukset: Attitude of staff, no en suite toilet, lack of overall facilities, inability to check in or leave luggage early.

Plussat: The price was excellent and not too far away from the town centre.

Miinukset: the coffee/tea machine and snacks machine was not working.

Plussat: Convenient to metro from airport - 2 stops and to buses to Newcastle - every 10 mins via the X47 service.. Directions to Metro and nearest bus stop would be v helpful. Convienient (20 yards) to the Toby Comfort Inn for good value breakfast and carvery meals.

Miinukset: No - the hotel is basic, clean and v reasonable. Staff are v helpful.I would stay again.

Plussat: Its quiet and good security

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