Holiday Inn Express Newcastle - Metro Centre

Comfortable stay

Good value for money, very comfortable bed. Clean facilities.

Breakfast could have been better. Good cereal and pastries selection but cooked breakfast was very limited.

We stayed during a bad snow spell therefore travel was limited but the staff were so helpful in booking us taxis to the metro centre and then to the train station the following day to ensure we caught our train home.

We booked a non smoking room but were given a smoking one. You could smell stale smoke in room on arrival but we opened window and it was okay after a few hours.

standards of room, cleansliness etc

breakfast, we visited last year and it was a cold breakfast with toast, this year it changed and the egg was discusting, much greater choice last year

Clean and friendly.

could do with a better hot breakfast

friendly staff near to shopping centre and cleanliness and comfort ofroom and although did hear soem noise during the night outside there was no noise in the hotel itself normally you can hear other quests moving about

some bacon at breakfast but onlky personally preference as breakfast was good