Holiday Inn Express Newcastle - Metro Centre

The breakfast was excellent and the staff great at refilling and cleaning up after everyone. They were quick to respond to queries. Where it’s situated is great for the Metro Centre too! With restaurants and eateries within walking distance!

The room was small and wasn’t cleaned to its usual standard! One of the single beds was extremely uncomfortable and dipped in the middle. We asked reception if they could do anything but it wasn’t changed! Someone across the corridor had dogs which barked and whined on till 1/2 am in the morning. We told the reception but it carried on till then which is, I guess, when the owners came in! We had to go and ask for toilet rolls as the cleaners hadn’t topped them up!

Room size (in disabled but able bodied)clean tidy with enough drink makings

Pillows once moved could not decide which was firm or soft. Slept with firm one I now belive ...bit stiff. It's me own fault I should have changedone over at about 5 am when I woke !!