I booked and could not check in. When I arrived nobody was in the office. I used the phone to call and no answer. I waited over 45 minutes with nobody returning along with others trying to check in. Had to book another room. DEPLORABLE!
The office told me they was out assisting a guest around that time and now they are saying they were in the office. I have a video to show they weren't and the hotel has cameras also so they should check. I want a refund as I didn't not stay with the hote
No horrible experience
Yes I had to sit out in my car for over a hr to get checked in .
The staff was always very friendly and willing to help
There was a lot of fighting, smoking and noise at night after the office closed
It was okay
I had a hard time this time with my keycard. Check in went wrong, but we got it straight.
Poor customer service
The staff and I like the kitchen I just wish you had an oven also
Pricing was fair
The room had 2 roaches crawling on the floor, and the window had dead bugs all around it. I needed an extra pillow and the staff said none were available.
Could not check in early. 430pm came around, still no rooms available. Put in a pet-friendly room where parts of room smelled like wet dog. Room opened to trash cans, directly in front of the door. toilet clogged. sketchy guests. HORRIBLE.
The kitchenette came in handy.
My cable has been out for almost 4 days. The WiFi keeps disconnecting. The walls are paper thin.
The staff was very excellent, kind, and respectable
No,I like everything about the hotel
At first price but after going in room with Roaches NOTHING
ROACHES bed hard and stiff thin sheets u could feel bedbug liner on matress hand prints on mirrors and head boards should be 1.5 stars and at night flying COCKROACHES
Extended Stay America - Newport News - Oyster Point sijaitsee keskustassa, ja Christopher Newport University (yliopisto) sijaitsee 4 minuutin ajomatkan päässä ja Hampton Coliseum (stadion) 11 minuutin ajomatkan päässä. Käytössäsi on express-uloskirjautuminen, ympäri vuorokauden auki oleva vastaanotto ja matkatavarasäilytys. Palveluihin kuuluu ilmainen pysäköinti.
Perustuu 315 arvosteluun
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