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The staff were all first class, friendly and efficient.
The tv was getting on a bit.
Restricted bar menu but food good. Nice open log fire. Pool and leisure facilities very good.
really enjoyed stay and the pool area was the highlight. Brilliant pool and sauna area.
The fact that nearly all the desserts were bought in except trifle and crumble.Very surprised that 4 star hotel should serve these. Steak etc lovely.
Every member of staff was friendly, helpful and positive, from reception staff to housekeeping. The rooms were well appointed, the food was extremely tasty and plentiful and the leisure centre was excellent - our children particularly enjoyed the indoor pool. The hotel even had a couple of singers in the bar on Saturday evening! We wished we could have stayed for longer!
Very nice pool and spa area. Restaurant offers value for money. Spacious reception area where you can spend a rainy morning with the kids and play a boardgame. However, focus of the hotel rests with pensioners - not with families.
The music in the restaurant was a bit outdated. Facilities (lounge, rooms) are a bit dated.
The rooms are nicely appointed, easy parking, a decent breakfast and use of the pool/sauna/etc facilities
Price of drinks, not much a facility for smokers, poor booking process and staff that had no authority or access to it.
Very modern clean well kept very plush nothing too much trouble will come back made to feel like a vip cwmbran here we come very soon wales is great this hotel made it better
Swimming poole and staff at the leisure dept. Was brilliant.
When checked in I was asked if I wanted a newspaper. I said Sunday Times but never received it. We hadd breakfast room service and it is the first time that I have been charged £5 for this service. My daugther was given a very poor bed and I complained. The duty manager was useless and I had to almost beg for a replacement. This was sort of ok but very thin mattress. The pillows were also poor. Also, it was very noisy during the night a couple of times with poeple chatting and laughing outside our room.
Clean and tidy
Food service stopped at 10pm, and only sandwiches until 10.30pm!
Bar staff were very friendly and helpful, as were the housekeeping staff in the morning. Check-in was very efficient.
Llantarnam Grange Arts Centre sijaitsee 4 minuutin ajomatkan päässä ja Llanfrechfa Grange Hospital 5 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Tämä hotelli tarjoaa liikeasiakkailleen 6 kokoushuonetta. Palveluihin kuuluu ilmainen pysäköinti.
Perustuu 918 arvosteluun
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