Quality Inn & Suites

Jacuzzi was broken not operational, also as was the sauna. There were no towels available at the pool. The pool restroom was not cleaned for 3 days. Our room was not swept, our washroom towels were not replaced, we had to reuse wet towels. The elevator was malfunctioning more than 3 times.

everything

Location.

I understand the hotel was under construction but the was fallen down drywall near the pool looked like more was going to fall...Sauna and hot tub were both not functioning...our bathroom was dirty....the halls had dust on the wall railing and baseboards. Our curtains wouldn't shut all the way we had to use hair clips.

Close to Clifton hill

It was run down and a good renovation. Our room had an odor.. toilet was broken, one of our bed feels like it was going to break..you pay for what you get

Proximity to the Falls.

Cleanliness lacking and needs to be addressed. We had renovated rooms but we had to change one room first time as the sink was not usable. Ice machine blocked by boxes of office chairs tone installed? Breakfast was pitiful ... one toaster did not work. No juice either day. Messy breakfast room - staff need to check this regularly. Bathrooms in the lobby did not make a great first impression. Complimentary coffee/tea in the lobby not refilled.

The only thing I liked was the location

I was locked out of my room multiple times and they had to unlock my room and being new keys, there were tiny bugs flying around my room, the toilet was filthy, Phone in my room didn't work, when we went for breakfast there wasn't any, had to wait for 1hr 20 mins to eat, no coffee, no juice, no where to sit.