Nikkō hotellia

Plussat: Ken was so lovely and welcoming. He gave great tips about where to go and what to do. Straight from our arrival we felt happy and like we had made the right decision. The villa itself was so cute, with lovely little touches throughout and everything we needed.

Miinukset: Nothing

Plussat: A small guesthouse (4 rooms) run by a young couple. They were extremely friendly and made me feel truly welcome. Everything was well kept and clean.

Plussat: The place exceeded our expectation. The location is great; only a few minutes from the main street where the restaurants and the train station are. The place is right next to the river bank where you can get a great sunrise view. We stayed in the Moon cabin which has 2 floors. The cabin was new, clean, and cozy. It's equipped with fridge, mini oven, microwave, kitchen sink, utensils and plates so we can prepare easy meals. The bedroom on the second floor is quite big and equipped with very solid and nice bunk bed consisting of 1 double bed, 2 single beds, and 1 sofa bed. There's also a small living corner next to large window overlooking the front yard and the river bank. Plenty of electrical outlets. Umbrellas, house slippers, and flip-flops are provided. The hosts/owners were very friendly and helpful with recommendation for our trip plan and restaurants. It was a very calm and restful 3-night stay.

Miinukset: Nothing!

Plussat: Close to many restaurants and the family mart. Short walk To the JR station and the world heritage park! The owner was very helpfull and full of advices to spend an amazing trip in Nikko! The breakfast was delicious and best value !! We warmly recommend this place To stay in Nikko!

Miinukset: Nothing ! :)

Plussat: Host was so friendly and accomodating. Great location and beautiful surroundings.

Miinukset: Nothing. Everythingwas great.

Plussat: The hospitality and the extreme efforts that the couple (operators)put in to make travellers feel at home.

Miinukset: The flight of stairs was a bit difficult for old man like me. However, they do have ground floor, all you need to do is to request. They are extremely friendly and hospitable people.

Plussat: Wonderfull place to stay ! The host are the most Nice and friendly we have ever met ! Helpfull with a lot of information and attention. The place is a little cocoon with all you need ! Perfect location in Nikko. Definitly recommanded !!!!! Thank you for all !!!!

Plussat: The most attentive and helpful owner I met in Japan. Lovely room upstairs with the most comfortable japanese style mattresses. The room was bigger than in the average guesthouse, with nice view on the river and small garden.

Plussat: The breakfast is exceptional quality for the price and the staff is truly nice. The onsens that can be used privately are also quite cool.

Miinukset: I still can't believe the place was ranked as a 9+ at the time of booking, and of writing this review. It is definitely not as close to the main touristic area in Nikko as the description may sound It is quite close to the road and thus a bit noisy in the room (at least in ours). Additionally the cars' lights throughout the night can be an inconvenience. There is no restaurants open at night near by. Only a supermarket a few minutes walk. But beware: It closes at 7 and options are not that great. Otherwise the hotel can sell you cup noodles.

Plussat: The staff was very friendly, welcoming and accommodating. One staff member drove my husband and I to the train station when the taxi was going to take too long to pick us up. I especially liked the relaxing instrumental music that was played in the main sitting area in the evenings. I appreciated the tea counter, refrigerator and microwave right outside our bedroom. Breakfast was both excellent and enjoyable. The location was convenient to the bus stop and 16 min walking distance to the main Temples.

Miinukset: Both my husband and I didn't care for the memory foam pillow. They were too hard for our likes.

Plussat: the owners took us a few times in their car to the station. The beakfast was great.

Plussat: Awesome, helpful owners. Beautiful accomodation with private bath.

Plussat: Booked just one night here and it was excellent! The room was really cosy and comfortable. I really like dipping in the ofuro and wearing yukata after that. The host was super nice as he even gave us a lift to the station (because of track jam at peak hour and we coulnt even call a taxi). I greatly appreciate that!

Plussat: As mentioned by many others, the staff is extremely friendly and helpful. The owner drove us to the bus station on the day of departure. The breakfast was fantastic.

Plussat: Staff were friendly and helpful. Breakfast reasonable

Miinukset: Very small room and tiny bathroom. Not great value for money.

Plussat: The hotel is secluded in the forest, giving you peace and quiet for your Ryokan retreat. The room was very nice and spacious, with all needed amenities. The hotel staff makes your futons when you have dinner. But the best part was the terrace. We had a private hot bath on our terrace, and next to that was an amazing view of the garden. Dinner was Kaiseki style and it was really good. The presentation of the food shows Japanese craftsmanship.

Miinukset: The only thing I didn't like was the van that came to pick us up. It was a dirty inside, and that put me off from the start. Such a hotel needs to be presented a bit better.

Plussat: Extra attentive staff Cleanliness Peacefulness of property Reserved bath option Delicious food

Plussat: We love this hotel very much, an authentic Japanese experience in the rural town of Nikko. The onsen facilities were superb. We tried both private and public onsen and we loved it. Very spacious feel in the public onsen. We also enjoyed the in-door onsen with a view of the garden outside our balcony. The room is very spacious to enjoy in-room dining. Hotel staffs were so courteous, friendly and always smiling which we truly appreciate to make our stay so homey. Dinners and breakfasts of the local Japanese cuisines were very fulfilling and sumptuous and we truly enjoyed our dining experience and stay in Okunoin Hotel Tokugawa. We highly recommend anyone who are interested to visit this beautiful town of Nikko to stay in this awesome traditional Japanese style hotel. The gardens outside were so pretty and well taken care off. We can't stop taking pictures in the garden! We were so happy we got to book this hotel during our planned travel period to Nikko as there were not many good hotels around here and if there is, it would be easily booked out. And the complimentary bus shuttle from hotel to train stations are available if you reserve early. Good service by the hotel staffs too in all aspects.

Miinukset: nothing bad at all.. Perhaps they could consider having more souvenirs items in their in-house shop so that for guests who do not have much time to shop around in town, they could buy it from the hotel, just a suggestion in future.. :)

Plussat: Very comfortable room, excellent food.

Miinukset: We stayed at the same ryokan last year and fell in love with it. This year, a small part of the service was somewhat less good: last year a good English speaking gentleman explaining us about the area, and suggested itineraries. The shuttle service was more flexible and was adapted to changing needs. Having said all that, I would still rate the ryokan as excellent.

Plussat: Fantastic property, beautiful Garden and Hotspring facilities. Food was outstanding

Plussat: Lovely Hotel that gives you a true Japanese experience. We had a traditional room so we slept on the Titami Matting. We had fabulous food and the Onsen was great.

Plussat: Top quality service and professionalism, beautiful view of the valley and wonderful meals.

Miinukset: The power towers in the valley got in the way of the view a bit

Plussat: The property was beautiful, clean and modern.

Plussat: The most luxurious hotel. Dinner and breakfast were amazing

Plussat: Staff very welcoming

Miinukset: Does not cater for non Japanese speakers

Plussat: Excellent service. Fast reply by email.

Miinukset: None

Plussat: Everything! Especially the onsen. The view was beautiful, the food, delicious and the staff exactly what you hope for, very eager to help in any way.

Miinukset: Nothing

Plussat: It is very close to the TOBU station and bus station to all the visiting point

Plussat: Proximity to the train station, nice outdoor onsen

Miinukset: Futon padding could have been thicker.

Plussat: Great Staff and hospitality and service

Plussat: The service in the ryokan was excellent! The staff was very helpful and friendly and the place is convenient to walk to from Kinugawaonsen train station. It is a good place to relax and rejuvenate yourself from strenuous walking and hiking.

Plussat: Clean, staffs are concerned to the custoners

Plussat: The staffs are very friendly and provide a 'butler service' in a tradition Japanese way. We are surprised that staffs came out to welcome us when we still 20 metres away from the hotel. We stayed in the begining of February which probably is not the peak season so the whole staying feels very private and enjoyable. We even have our own dining room. I informed the hotel this is my husband's first trip to Japan to celebrate his birthday. We got a special staff bring in entertainment and souvenir as a gift after our dinner to celebrate, which is very nice of the hotel. The dinner is about 12 course set menu, very lovely! Overall, the experience is great and we would love to come back here again.

Plussat: The facilities were excellent, and the staff were extremely attentive.

Plussat: Nearly everything: views, authenticity, food, location.

Miinukset: Futon and pillows take some getting used to

Miinukset: Hotel's name only show in Japanease language so it's difficult for foreigner to find the hotel.

Plussat: The onsen is great and the staff were very kind and helpful

Plussat: The variety of food at breakfast and dinner was very good - enjoyed every meal. The onsens were amazing - loved them!! The staff had little English which made communicating difficult but they were very keen to help and assist with any inquiry.

Miinukset: The pipe organ music which carried through the hotel sounded like funeral music - this unfortunately spoilt the experience of being in the hotel which was otherwise stylish, impressive and inviting. It was also too far out of Nikko and there is nothing to do in Kinugawaonsen as in coffee shops / bars etc.

Plussat: Very clean good bed and lovely staff

Miinukset: Cannot see the river

Plussat: The staff.

Miinukset: Neighbourhood lacks vitality, as i visited at off-peak time.

Plussat: Kindness of people and the food

Miinukset: Room Holywood twin is small

Plussat: The buffet food was excellent. The Onsen were excellent. Our stay was so, so relaxing. As a visitor from the US, I liked the feeling that I was truly experiencing Japan. Some other resorts with too many tourists don’t make me feel this way.

Plussat: Room is spacious and quite new. Hotel facilities are great with big lobby and rest area, souvenir shops, kid zone and game, 3 onsen rooms with one outdoor. Reception and hotel staffs are very helpful and friendly.

Miinukset: Hotel does not provide you a bottle of water in room. There is only tab water that has been advised drinkable. Room window is not that sound prove. You may easily heard the wind and river! Dinner choice is only buffet no kaiseki or else.

Miinukset: It is very expensive for the room like this.

Plussat: Very clean and comfortable. Spacious room, big enough for the family.

Miinukset: A bit to far from the train station. A bus ride is needed.

Plussat: Private bath in the room terrasse had a wonderful view, bath downstairs and massage chairs just were the perfect combination to relax. The hotel is a bit getting old but it only give it a soul. The facilities are in perfect shape, perfectly clean. Room was very confortable and we received a warm welcome. Diner and breakfast both were delicious. It was hard not to ask to stay for another day.

Plussat: The hotel was well appointed, the room was clean a bright with a view of the lake. The bath was very relaxing and the food was incredible.

Miinukset: Nothing to say here.

Plussat: Dinner very good

Miinukset: Breakfast too simple

Plussat: I don't know where to start, it was so great! The lovely, helpful smily staff, the heart warming way they received up when we came, and during the meals, and the magnificient meals, the tremendous view of Chuzenji lake, the marvelous outdoor onsen in the room. A jewel!

Miinukset: I can't think on anything I did not like!

Plussat: Great meals and Onsen! The rooms are well-designed and very comfortable! Except the transport is not so convienient, everything is perfect.

Plussat: Onsen oli mahtava, myös yksityisonseneita kannattaa ehdottomasti kokeilla. Illallinen oli erinomainen myöskin, joskin tarjolla oli myös ns. "alikypsennettyä kanaa", eli raakaa kanaa joka jäi syömättä. Kokonaisuudessaan oikein hieno ja suositeltava paikka!

Plussat: An authentic atmosphere meets luxurious hospitality. The dinner is exquisite and not to be missed. The view of the river is outstanding. Onsens are very very nice. room was great. highly recommended.

Miinukset: Extra charge to book the private Onsen on the property.

Plussat: Place is historical feel real Japan, Staff is warm and kindness, Food is wonderful experience , great place great presentation, Love very much everting here

Plussat: A fabulous experience!! Everything was beyond expectations. An awesome touch was going over the bridge to a wonderful dinner in a private room. Private onsen after dinner also a must to finish off an amazing evening.

Plussat: irori dinner was phenomenal; onsen above average; breakfast buffet was adequate

Miinukset: location is so-so for hitting the sites around Nikko; this is a destination stay

Plussat: Great meals and Onsen! The rooms are well-designed and very comfortable! Except the transport is not so convienient, everything is perfect.

Plussat: Great meals and Onsen! The rooms are well-designed and very comfortable! Except the transport is not so convienient, everything is perfect.

Plussat: My GPS (which has been a little tempermental throughout Japan) got me turned around at the wrong bus stop, but once I found Turtle Inn, it turned out to be quite simple, after all. Truth be told, it's a quick bus ride from Tobu-Nikko station and about a seven to ten minute walk down a side street straight to the Daiwa river. My host provided a couple of sightseeing maps - including one with detailed historical information - and when I tired of fighting the crowds at Toshogu, the river route turned out to be positively magical. Gorgeous whitewater down a volcanic gorge and a mysterious little shrine in the forest, which you will have to discover for yourself. The staff speaks English, the traditional rooms are clean and comfortable, and the private onsen facilities allow even the most modest traveler to soak one's cares away.

Miinukset: The sink in the room was cold water only, but there were shared sinks down the hall by the toilets.

Plussat: Great location! Walking distance to various food options, temples and Shrine and not far from supermarket. Close to bus stop. Nice walk along the river. Enjoyed the onsen. Staff very polite and helpful

Miinukset: Nothing.. I had a wonderful stay ☺️

Plussat: Friendly staff, microwave and refrigerator is provide.

Plussat: Very nice ambiance especially as we had to stay inside the whole day during a typhoon. Owner speaks good English. The two private Onsen are easy to use and very clean. Walking distant to the temple.

Miinukset: Maybe hard to find without a google map.

Plussat: Out of all the hotels I’ve stayed in Japan, that’s the one that I liked the most ! The staffs are extremely polite, speaks good English, are very helpful, kind and makes you feel at home Great location ! 10 minutes walking to most of the attractions either the shrines or bridge or the Buddha’s statues . 5 minutes walk to convenience store or restaurants Just bare in mind that you need to get a bus to arrive at the hotel (easy to get) or you need to walk around 30 to 40 minutes . Western breakfast is delicious They have a private super cute onsen if you don’t feel comfortable using a public one The rooms are very spacious compared to most of Japanese hotels and my room was next to the river, so it was lovely to hear the sound of the water and have a good view I regret spending such a short period in Nikko, and I would def come back to stay at this place again .

Miinukset: Everything was perfect

Plussat: We had a great stay at Turtle Inn for our one night in Nikko. Very warm and welcoming host, homely atmosphere with comfy beds, fabulous private onsen and in a quiet location in walking distance to World Heritage Area. Drifted off to sleep with the sound of the river. A perfect stay.

Miinukset: Couldn't fault our time at Turtle Inn.

Plussat: Public baths are really nice

Plussat: Sleeping on the floor and hot spring bath

Miinukset: N/a

Plussat: The staff was very friendly and helpful. Upon check in she gave us map and pointed out all the tourist locations, special events, and answered any of our questions. The location was great, the room was clean and cozy. Our room had a nice view of the river. The breakfast was yummy, but not hearty enough for someone like my husband who prefers lots of protein in the morning. They were very accommodating and even let us check out a day early when our schedule changed last minute.

Miinukset: The room was small, but we expected that.

Plussat: Great private Onsen. Located next to the river. Very nice host- knowledgeable and speks great English.

Miinukset: Located about 10 mins from the bus station (no. 8 or 9).

Plussat: The staff were very friendly and helpful. They gave us lots of local information regarding the sights and restaurants nearby ; which were good. The futons were comfortable and it was lovely to hear the sound of the river when drifting off to sleep. The private onsen is a treat and with a great outlook. Breakfast was good too..

Miinukset: It was necessary for us to change rooms for our last night. The first room was great and with a little extra space. The second room was much the same but smaller.

Plussat: The private onsen is amazing ! Typical traditional Japanese bedroom, very confortable futons. English speaking and very helpful staff. Great view on the river from both room and onsen. Very calm place, well located, close from bus stop and convenience store.

Miinukset: A bit far away from the city center and Toshogu shrine.

Plussat: It's ryokan style and looks like we have private onsen.

Miinukset: To access the hotel is not easy and a little far from the food store.

Plussat: The staff was amazing and exceeded expectations. The bed was comfortable and I loved the traditional Japanese room. The location is great-close to main town and also surrounded by nature.

Plussat: Hieno ympäristö. Oma onsen. Japanilainen tyyli.