Nikkō hotellia

Plussat: Excellent hospitality and services. Japanese style living experience with all modern amenities. Rooms are quite big. Colourful decorations throughout the guesthouse once you enter. Around 10 minutes walk from Tobu Nikko Railway Station. Supermarket and Restaurant are around 5 minutes walk.

Plussat: Services was so great. The stuff was very friendly and the guesthouse was clean. Walking distsnce from the stations.

Plussat: Building and rooms had lots of character. Washroom was clean. Location was close to everything.

Plussat: Lovely tatami room, great green tea, excellent customer service

Plussat: The owner was very friendly and and helpful. He provided us a lot of information about the area. We stayed in the “moon villa”, very comfy, has everything you need. Would definitely come again!

Plussat: Excellent host, the best I've encountered. Ken was all smiles to welcome us despite us arriving very late at night. He was also super responsive in our communications prior to arrival. Upon arrival, he gave us a map of the local area and gave suggestions on places of attractions and recommended restaurants. The loft was spacious enough for six of us and spotless, with really nice touches of owl and cat decorations around the loft. If you have a car, it's only 2-3 minutes drive (or probably 10min walk) to the centre of town with plenty of restaurants, a supermarket and Family Mart. Super highly recommended.

Miinukset: Nothing!!

Plussat: The owner came to pick us all at the train station, explained in details the location including good restaurant for our diner. The house was independant with a view on a nice little garden that we unfortunately had not occasion to enjoy. We left the place after a night of snow which made the scene just great. We highly recommend the location and owner to anyone travelling in the region

Miinukset: Nothing

Plussat: The staffs are extremely kind and friendly. The house is super clean and the bed is really comfortable. Highly recommend !

Miinukset: It would be better if the direction is clearly marked to the hotel.

Plussat: The owners are so accommodating and gave me a map with options of places to go and eat. They ran a hot bath every evening and the place is quietly tucked away but walkable to the temples and shrines.

Plussat: Everything, I love it.

Miinukset: NO

Plussat: Fantastic place to stay with really friendly owners! The two hot spring baths were an absolute pleasure to look at and use and just perfect after a cold day walking about.

Plussat: The owner was very friendly and helpful. Breakfast super yummy and fresh...location very near to old town and easy find the restaurant ( Must self-drive)

Plussat: Breakfast was great, location was great (not stuck in the middle of the tourist area). There are enough things within walking distance so that a car wouldn't be needed, but renting a car certainly gives a lot more flexibility. The bathing facilities are quite nice. The staff is quite nice.

Miinukset: The in-room bathrooms are old and need updating (they are your typical 80s era prefabricated bathroom boxes). The bathrooms are also frigid cold during the winter since there is an exhaust that cannot be closed. The rooms themselves are fair to fine, but would be overall much nicer if the bathrooms were updated. The bathing facilities seem to be in heavy use during high season, so when the use indicator light turns off, you kind of need to make a mad dash before someone else enters (there are two private bathing rooms). Some sort of time limit might be good to implement, or scheduling system. Parking lot is teeny and make require tandem parking. Not sure if they hang onto keys if someone gets blocked in.

Plussat: Amazing staff, they were super friendly and the manager even offered us a ride to the temples. The onsen was great and also the food. We had a wonderful time.

Plussat: A good place to stay when visiting Nikko. It is close to the World Heritage temples and bean curd skin restaurants. The waterfall is about 30 mins away. The breakfast is excellent.

Miinukset: My tatami room was a little small for 4 people. The bathroom’s fan was not very strong and it didn’t remove the moisture fast enough.

Plussat: The Revage was beautiful and the staff were amazing. We thoroughly enjoyed our stay and wished we could have stayed longer.

Plussat: Very friendly staff. We were even driven to the train station when we left. The Onsen was very nice and clean and availability was good. Very big breakfast consisting of a good mixture of Japanese and International food. We walked from the hotel to the temples (1,5km). As the bus stop for the bus to the mountain areas is close to the hotel we could even combine both in one (long) day.

Miinukset: Price was rather high due to National holiday and the bathroom/shower rather small, but the Onsen made up for it.

Plussat: Private onsen rooms. Great staff. Nice yukatas. Was shuttled to the restaurant for dinner one night. Good value for the price.

Miinukset: The location is farther and buses do not very frequently in the evening. The pillows are hard but it seems to be common in Japan. The bathroom didn't have the Japanese toilet and since the bathroom is not heated the warm toilet seat would have been really nice.

Plussat: Amazing fresh quality food at Breakfast. Private onsen was great specially when you are not used to share with others. Space to have your own meals outside the room in the common area.

Plussat: They have a open fire in the main dining room for the winter and a piano (ask for use). Also, the private onsens are big enough for 3 - 5 people, it's super comfortable and there is an outdoor area. And most importantly, Kento-san and Kono-san are really welcoming. They ensured we knew where the great spots were and always had heatpacks ready for us before we went out.

Miinukset: There was really nothing we didn't really like about this awesome place! The bathroom was a bit small but very much the same throughout all of japan.

Plussat: Top quality service and professionalism, beautiful view of the valley and wonderful meals.

Miinukset: The power towers in the valley got in the way of the view a bit

Plussat: Exceptional food. Nice river view from balcony. relax lounge with free-flow drinks. Good onsen with no crowd.

Miinukset: No skin care lotions in the onsen. Kinda pricey, but worth it.

Plussat: The most luxurious hotel. Dinner and breakfast were amazing

Plussat: Staff very welcoming

Miinukset: Does not cater for non Japanese speakers

Plussat: The food is excellent

Plussat: Everything! Especially the onsen. The view was beautiful, the food, delicious and the staff exactly what you hope for, very eager to help in any way.

Miinukset: Nothing

Plussat: Excellent service. Absolutely wonderful rooms and on-sen. Breakfast and Dinner were splendid.

Miinukset: Need more English speaking staff.

Plussat: I love everything about this place.

Miinukset: Nothing

Plussat: Everything. From the shuttle service from the station (note if you arrive early at the station you can leave luggage in lockers there and go and explore Nikko until your shuttle pick up), to the welcome drink at the hotel, to the amazing views from the balcony, to the steam baths (indoor and outdoor included in the price of the room), to the astonishing breakfasts and dinners, to the rooms and incredible service, this is a very special place to stay.

Miinukset: Nothing.

Plussat: Form the beautiful scenery, beautiful gardens, helpful staff and amazing baths and foods, we had such a relaxing and memorable time. It will be one of those memories my family will remember forever.

Miinukset: Loved everything.

Plussat: Great ambience, room and food

Miinukset: A bit of a walk from public transport

Plussat: Lovely Hotel that gives you a true Japanese experience. We had a traditional room so we slept on the Titami Matting. We had fabulous food and the Onsen was great.

Plussat: Boutique ryokan with onsen

Plussat: This was a wonderful Japanese experience. There was 6 of us including 2 children. All loved it. Each of our rooms had a hot bath on the patio which was great. The food was very good although very different from the US. Stayed 3 days and enjoyed the sights in Nikko.

Miinukset: nothing

Plussat: Proximity to the train station, nice outdoor onsen

Miinukset: Futon padding could have been thicker.

Plussat: Great Staff and hospitality and service

Plussat: The service in the ryokan was excellent! The staff was very helpful and friendly and the place is convenient to walk to from Kinugawaonsen train station. It is a good place to relax and rejuvenate yourself from strenuous walking and hiking.

Plussat: Clean, staffs are concerned to the custoners

Plussat: The staffs are very friendly and provide a 'butler service' in a tradition Japanese way. We are surprised that staffs came out to welcome us when we still 20 metres away from the hotel. We stayed in the begining of February which probably is not the peak season so the whole staying feels very private and enjoyable. We even have our own dining room. I informed the hotel this is my husband's first trip to Japan to celebrate his birthday. We got a special staff bring in entertainment and souvenir as a gift after our dinner to celebrate, which is very nice of the hotel. The dinner is about 12 course set menu, very lovely! Overall, the experience is great and we would love to come back here again.

Plussat: The facilities were excellent, and the staff were extremely attentive.

Miinukset: Hotel's name only show in Japanease language so it's difficult for foreigner to find the hotel.

Plussat: The onsen is great and the staff were very kind and helpful

Plussat: The food was excellent. It was traditional Japanese food, including a large variety of dishes for dinner and breakfast. The delicate tastes were wonderful. The owner and all staff were very friendly. The nightwear (yukattas) were v attractive and fresh everyday.

Miinukset: A bedside light would have been nice.

Plussat: Excellent dinner and breakfast, very filling and delicious. The outdoor private onsen was gorgeous and very relaxing. I had a wonderful time staying here.

Plussat: Their service is excellent, food was great too. Love the private bath.

Miinukset: Bed is thin since it's a tatami type room.

Plussat: Flawless. The vibe, the food, the facilities, the nature, the service and the staff. Yumoto onsen is a beautiful area during the winter and a stay at Shuinso just puts a cherry on top of the cake. I’d happily stay a 3rd time.

Plussat: Staff was helpful and friendly. The lady was super nice to let me check-in early as outside was cold and raining. Other things from private outdoor onsen to the two meals were also amazing.

Miinukset: It's in a remote town without restaurants or convenient stores nearby. It'd be great if they can offer more choices of light refreshments other than beer and chips during the stay.

Plussat: I love the spacious and beautiful tatami room. The room looks even better in person than the photos. The green tea they served in room is really really good. Bonus points for the yukata they provided which added to the authentic experience. One of the highlights for us as well was the private onsen. It snowed when we went and being in the onsen during snow was just amazing. We also availed of the Japanese breakfast. Everything was really worth it.

Miinukset: None

Plussat: Serene and quiet setting. Warm hospitality. Great dinner and breakfast. Comfortable and cozy rooms.

Plussat: Absolutely loved this place. The value for money for service, food and facilities was exceptional. The meals were a beautiful, traditional experience and the staff were incredibly warm and gracious. The private outdoor onsen (free for use, staff keep track of when it's occupied, they request you use it for no longer than an hour) was a wonderful experience after a long, cold day of hiking in November.

Miinukset: Nothing! The sulphur smell of the onsen water can be a shock to the system -- but it's the real deal.

Plussat: Private bath in the room terrasse had a wonderful view, bath downstairs and massage chairs just were the perfect combination to relax. The hotel is a bit getting old but it only give it a soul. The facilities are in perfect shape, perfectly clean. Room was very confortable and we received a warm welcome. Diner and breakfast both were delicious. It was hard not to ask to stay for another day.

Plussat: The hotel was well appointed, the room was clean a bright with a view of the lake. The bath was very relaxing and the food was incredible.

Miinukset: Nothing to say here.

Plussat: Dinner very good

Miinukset: Breakfast too simple

Plussat: I don't know where to start, it was so great! The lovely, helpful smily staff, the heart warming way they received up when we came, and during the meals, and the magnificient meals, the tremendous view of Chuzenji lake, the marvelous outdoor onsen in the room. A jewel!

Miinukset: I can't think on anything I did not like!

Plussat: The Onsen and buffets were amazing

Miinukset: Far from train station. Need to take a cab.

Plussat: The staff.

Miinukset: Neighbourhood lacks vitality, as i visited at off-peak time.

Plussat: Kindness of people and the food

Miinukset: Room Holywood twin is small

Plussat: Breakfast and dinner were nice. Plenty variety of food. Staff are professional and courtesy to guest, well manner and very polite. Room also nice and big. In room private onsen and out door rooftop onsen also perfect. We hire private onsen for couple and very well enjoyed our time there. The hotel provides many games room for kids. Billiard and table tennis also pretty much entertained us during our stay. It is a good big hotel with good rooms and services.

Miinukset: None. Even the hotel bit distance from train station but, they provide us public buses going to station and from station just in front of the outside lobby.

Plussat: Everything. Big hotel. Open air bath in room onsen was great. Outdoor onsen also wondelfull, the private hire for couple and family onsen even more better. Plenty things to do for family indoor. Kids room and games room also good for kids. The breakfast and dinner also comes with plenty choices of food. The room also big and perfect.

Miinukset: None. Even the hotel a bit distance (20 minutes walk) from Kinugawa Onsen Station but the public bus from Hotel to Station and return also provided just on the outside lobby. It was very easy transport by bus or taxi.

Plussat: The buffet dinner has a wide spread of selection and food is good .

Miinukset: Nil

Plussat: Facilities

Miinukset: Small room

Plussat: Authentic experience

Miinukset: Quite far and hard to get to

Plussat: Good meals and the free coffee, light snacks service very nice touch. The fruits provided during buffet breakfast very good variety for winter time. Best are the architecture of yr ryokan and the bridge leading to yr dining venue.

Miinukset: none.

Plussat: Onsen oli mahtava, myös yksityisonseneita kannattaa ehdottomasti kokeilla. Illallinen oli erinomainen myöskin, joskin tarjolla oli myös ns. "alikypsennettyä kanaa", eli raakaa kanaa joka jäi syömättä. Kokonaisuudessaan oikein hieno ja suositeltava paikka!

Plussat: The staff were friendly and accommodating. It was an anniversary trip and they gave us complimentary house wine which was nice. The view from our room was great as it was right beside the river and the hanging bridge. It looked magical at night. The futons were really comfortable. We tried one of the private hot springs and for about 1000 yen for 45 minutes it was well worth it. The dinner was something else, the food just kept coming and we were so full after. Breakfast was mostly Japanese dishes and it was adequate.

Miinukset: Perhaps the location as it's a little far off from Central Nikko and requires different modes of transportation to get there but the resort is a destination in itself.

Plussat: Amazing location, property & experience. Well worth the cost & effort to get there.

Plussat: Beautiful and very old traditional Japanese house, you will brief history with samurai pictures on the wall Very nice onsen, also private for a small fee Good kaiseki dinner experience Overall great and recommended stay

Miinukset: Very nice stay

Plussat: Very historic and traditional ryokan. Crossed an illuminated rope bridge to the fabulous communal and private dining areas across the river.

Plussat: Everyone friendly

Miinukset: Nothing

Plussat: • Easy to spot the Inn thanks to the sign and the house color (orange-red). • Turtle Inn is close to the main attractions around that area: World Heritage Shrines and Temples of Nikko; Imperial Villa Memorial Park; Kanmangafuchi Abyss. • Kanmangafuchi Abyss was not in our itinerary. The Innkeeper suggested it, and we thought to give it a try. It was wonderful! It has a breathtaking waterfall, relaxing nature walk, pristine scenery and rows of Jizo stone statues. • Turtle Inn had little turtles all over the place, which was cute. We also got a chance to meet their dog.

Miinukset: • We stayed in a room on the ground floor. Movement and sounds of the guests from the 2nd floor were easily heard.

Plussat: Quant little inn with friendly staff, helpful in every aspect, and supplied good recommendations for dinner and sight seeing. The onsen was fantastic. They let you store your bags at hotel before and after check in/check out to allow you to freely sightsee.

Plussat: The host was friendly and helpful. The guest house was cosy and comfortable. The location was convenient to the main shrines. We would define stay again. Private onsen a plus!

Plussat: The location is very convenient to get to by bus and by foot (walking distance from the world heritage park and other attractions). I felt very safe walking around that area. The staff is incredibly nice and helpful. We loved the private onsen they had and the yukata they lent us during our stay.

Plussat: Quaint and very friendly

Miinukset: Old as expected.

Plussat: Private onsen. Warm and cosy

Miinukset: Creepy walk to hotel at night-time

Plussat: Lovely friendly welcome. The owner spoke English which was handy. Good location with green tea available and a fridge and microwave for you to use. Breakfast was good too.

Miinukset: Nothing

Plussat: Fantastic value for money with good size rooms, Japanese style bath and very friendly staff - I would 100% recommend it to anyone.

Plussat: Sleeping on the floor and hot spring bath

Miinukset: N/a

Plussat: Clear room and clean toilet

Miinukset: No pass of public bus, need to walk to bus stop bus but not far

Plussat: Very nice facilities and beautiful onsen with peaceful outdoor area. Very good location walking distance to the sites. Very friendly Japanese staff.

Miinukset: It was impossible to get a vegetarian meal. Instead i was served critically endangered baby eels, greasy bacon and red tuna. I suggest that sustainability should be at least taken into account when guests explicitly request it.

Plussat: Staff were very friendly and welcoming and they also had English speaking staff to explain everything to us at arrival. It was our first time at an onsen, we enjoyed the experience and the facilities provided. Onsen was lovely and hot and we were the only ones in while we were there due to off season. Had the kaiseki dinner as well which was delicious and well explained in English. Location was spot on, 5 min walk from the bus stop (Stop 7- Shinkyo) where you can get a bus to train station and Chuzenji falls. It is within walking distance to the temples and shrines, so top marks for that!

Miinukset: A little bit pricey but couldn’t fault anything else.

Plussat: Fantastic meals! We simply love the yuba and tofu making experience over kaiseki dinner and the breakfast was superb. Thank you! Your front desk staff were amazingly friendly and helpful. Thank you Raki for the excellent English language service support. The shuttle service was great - we appreciate it very much. Will definitely choose to stay here again.

Miinukset: Everything was good.

Plussat: Friendly staff, fantastic meal, accommodated my food allergies

Plussat: Convenient, free ride to station, good travelling recommendations, nice food, comfortable and clean, great views from room.

Plussat: Central location to all the sights. Delicious kaiseki dinner. Friendly staff - they have some English-speaking staff, which made our stay easier. The garden was also well-maintained.

Miinukset: The property is a little on the older side for the price, but I figure we were paying for the location.

Plussat: Nikko Hoshino Yado is quiet but perfectly located to visit the World Heritage shrines and forest and the beautiful town of Nikko. The ryokan accommodation was very comfortable and the Japanese garden is an extra treat. The staff and service were exception and the kaizeki dinners and japanese breakfasts were exceptional. Highly recommended.

Miinukset: No negatives to list