Palermo hotellia

Miinukset: Loud at night and in the morning

Plussat: Good breakfast, cleanliness, a bus stop for two lines of bus to the central railway station from which most other lines start. A large garden to relax if too much tired by intense sightseing. Ample parking place for private car users. The multi-purpose hall with view to the sea serves for breakfast and also as a restaurant from 7 to 10 am with a variable and well priced menu. The rooms are climatized. A nice area heated in winter is provided for smokers and the rest is kept smoke free. That is a rule in Palermo.

Miinukset: An old but well preserved suburban seaside villa with a modern extension is pleasant to stay in but will not facilitate you to approach the historical pedestrian area of the city by only walking. It takes an average waiting time of 15 minutes for the bus and another 15 trevelling time to the central rail station. Alternatively it takes a 10 minutes walk to the nearest tramway stop for the same destination, the tram passing every 15 minutes.

Plussat: Good price; free car park, good breakfast;

Miinukset: Loud disco at Friday night

Plussat: They change the room immediately

Miinukset: Noisy street

Plussat: Good value for money. Free car park. Nice view of the sea.

Miinukset: Breakfast could have been better

Miinukset: Aamiainen

Plussat: A breakfast was definitely above our expectations. A lot of different things to eat, not just sweets (there were also cannolli which guests can fill by themselves with ricotta!) Cheese, ham, cooked eggs, granola, a lot of fruits etc. make this breakfast really continental and quite tasty. It was also nice to have a direct access to the clean (!) and quiet seashore, and all of that about 15 minutes by bus from city centre.

Miinukset: Staff was a little bit nonchalant xd Parking should be closed for the night, but it would cause additional job for staff, so...

Plussat: we stayed in the hotel one night and it was neat and clean.

Miinukset: there were so much noise of the street and the customers.

Plussat: All hotel staff that we met were so friendly and helpful, the room was comfortable, had a fridge which was handy..and it took us 15mins to get to the airport for an early flight the next morning. Also, there's a nice little restaurant right next door serving really tasty, super-cheap pizzas!

Plussat: Excellent staff, very friendly

Miinukset: Noisy, air-condition not functionable, steamy, weird neighbourghthood, small room

Plussat: Despite arriving at 1.30 am the man at reception was charming. Safe parking off the road..Difficult to say more as we left at 10.00am but seemed to be a good venue to do Palermo as bus stop was right outside the door.

Miinukset: Breakfast was disappointing as a large group entered before us and emptied many plates , these things were not replenished despite it being only 9.00 and breakfast advertised until 9.30

Plussat: Very good location with free available parking lots. The rooms located in the back side are very quiet with goog view of garden.

Plussat: You can go local nice Seafood restraunt by walk. Hotel area is not really not shopping area but if you like local atomosphere, you can enjoy.

Miinukset: Breakfast is very very poor.We wnet to off season but i saw amny visitor but foods are run out. It took 10 min to serve coffee.

Plussat:

Miinukset: There was not possible to speak to the staff as they didn't speak a word in English.

Plussat: Clean and confortable rooms. Friendly staff. Good breakfast. Parking included.

Miinukset:

Plussat: We got upgreaded to "junior suit"

Miinukset:

Plussat: Out of the city Centre and bus services were very good

Miinukset: Clean, but bland and soul -less. Construction work going on in the hotel causing lots of noise. Depot with JCBs etc working early and all day on the other side.

Plussat: Good Breakfast

Miinukset: No heating in the bathroom....

Plussat: Very worm welcome, the staff member in the reception made us feel very welcome. he room was really great, plenty of space. Definitely a recommendable Hotel.

Miinukset: Everything was perfect

Plussat: Just opposite the docks so perfect for when you roll off your ship from Italy Lovely breakfast plenty of choice

Miinukset: WiFi needs attention ; it kept stopping

Plussat: Very good breakfast selection

Miinukset: Bathroom door will not close properly

Plussat: Location for cruise ship

Miinukset: View. Noise. Design.breakfast.

Plussat: All staff especially Giorgio and Alessandre were fabulous. Incredibly good value for money menu in the restaurant. Lovely view from the terrace.

Miinukset: Bit further out from the centre than we would have wanted. Sound-proofing of rooms was not good.

Plussat: Location

Miinukset: Surprisingly poor breakfast buffet

Miinukset: No free Internet use

Plussat: Though the rooms are basic the view of the maritime port from the roof terrace was very enjoyable. Breakfast was good and the staff were friendly.

Plussat: Really nice view from the breakfast - terrace on the port. Great value for money if you consider that it's a 4* hotel.

Miinukset: It looks that the hotel was 30 years ago probably almost 5*, nowadays it's great value for money. I have no special complaints. No parking though.

Plussat: location of the hotel is comfortable for me to go for the event and city trip

Miinukset: Hotelli ei ole väittämänsä neljän tähden hotelli. Pieniä puutteita on siellä täällä: Teknikka vanhanaikaista, huono ilmanvaihto huoneissa. ei lukuvaloa, huono ääni eristys, merenranta näkymä on olemassa rekkojen ja satamateollisuuden kanssa.

Plussat: Sijainti, palvelut

Plussat: Hotelin sijainti, siisteys. Ystävällinen sisilialainen henkisyys.

Plussat: It is situated just opposite the dock of the ferries we arrived on. The hotel staff was very forthcoming. The hotel restaurant on the top floor gives a superb view of the harbour. We had a spacious 4 bed room.

Miinukset:

Plussat: Not a lot but the staff were very good and could not do enough for us.

Miinukset: The decor is tired and needs brightening up. The room windows were filthy. The restaurant served Sea Bass with bones in it and the scales mixed with the fish. At breakfast we were expected to drink poor quality orange juice out of plastic beakersand in the room only cheap plastic beakers are provided instead of glasses which is poor for this standard of hotel.

Plussat: The room was clean

Miinukset: The air condition was very noisy and didn't work properly.

Plussat: very good situated, down town

Miinukset: it looks like they where trying to save some money with taking out the air-condition all the time, in the middle of night, in the midst of the day and so on, when complaint, it was ok. for some hours, but then started again...

Plussat: Upea palazzo keskustassa! Loistava palvelu ja upea aamiaisbuffet.

Plussat: Great historical hotel

Miinukset: Got smaller and more budget room as last time

Plussat: Fantastic hotel. Beautiful features and spotless. Staff very friendly and professional. Breakfast was varied and very tasteful. Bedroom was lovely too.

Miinukset: Was hard to find but car. Car park was up a very narrow and tight side street. The actually car part was also small and tight for manoeuvring.

Miinukset:

Plussat: The location of the hotel is spot on, right next to Four Fountains Square. Breakfast was excellent! Reception staff very polite and welcoming. The property itself very authentic original building with elements of the original design. No car park on site as it pedestrian zone, but you don't need car in this location.

Miinukset: The soundproof situation in the hotel is disastrous. You can hear each and every word for the adjoining rooms. Also pay attention that some rooms shares balcony. If you not aware and keep your blinds and door open neighbours can appear in your room unintentionally. We literally couldn't sleep during night, until all adjoining rooms fell asleep. Bathroom seriously outdated and requires a complete renovation.

Miinukset: Nothing

Plussat: Great location.

Miinukset: Windows faces the courtyard so hard to get light

Plussat: Old style 4 stars hotel. Very comfortable, clean, great staff and superb location right in the middle of the centre. 5 min walk to the train station. Excellent value for money

Miinukset: Bit of a strange smell, probably from the drain in the bathroom. After a remark at the reception it got somehow fixed.

Plussat: Very opulent and grand located in the centre near all the main attractions

Miinukset: Staff at desk. Very inpolite and unhelpful.

Plussat: Nice room. Not very big with nice terrace. Very good breakfast. Globally a beautiful classic hotel.

Miinukset: Thw water wasn't draining away in the shower. Some ventilation problem in the room.

Plussat: The location was excellent for sightseeing. The hotel was quite beautiful and the breakfast was very good.

Miinukset: The staff was not particularly helpful or friendly. The hotel was attractive but not particularly enticing or comfortable. Our room was substandard dark and dreary.

Plussat: The balconies they have in each room. A nice break. The rooms were basic, good but not wow.

Miinukset: The breakfast was pretty unimpressive!

Plussat: Beautiful roof terrace, room was comfortable and bigger than expected.

Miinukset: Bath was dirty and shower pressure was very weak.

Plussat: The ambience and location of the hotel. Staff were very helpful, especially the bar staff. We loved our stay there; it was one of the best hotels we stayed in during three weeks' travel around Italy.

Miinukset: The water pressure in our shower on the 4th was inadequate.

Plussat: Central location in the old town of the city. Very nice reception desk staff.

Miinukset:

Plussat: convenience & comfort

Miinukset:

Plussat: Friendly helpful staff. Convenient central location

Miinukset:

Plussat: Breakfast !

Miinukset: We have a ruine house front of the windows...!!

Plussat: The hotel is just off the main road, 30 seconds from the bus stop and well signed posted. The rooms are spacious and our balcony was facing the sun. Check out time was excellent 12pm

Miinukset: Nothing

Plussat: Breakfast and rooms

Miinukset: No garage on site

Plussat: Room ok. AC control impossible

Miinukset: Italian military vehicles parked outside hotel day and night. Bad feeling. Wanted to stay 3 more days but hotel got expensive and felt unsafe walking around

Plussat: We stayed there for a week with the whole family (2+1). We enjoyed breakfasts, big beds, quite big room - enough to put some toys and the stroller. Big plus for the location. And the service was very nice and helpful in general.

Miinukset: As it goes to the cleanliness - could be better, particularly bathrooms. Curtains were dirty and my 18m old daughter managed to get rid of the door frame (yes!!!) which was put back to the place by my husband. But in general this shouldn’t be possible (at least IMO). Also we had some difficulties in a communication with the hotel stuff re transport from the airport - they claimed they never received an email which I sent for sure. But it is not that relevant :)

Plussat: Stayed one week with family. Room (#214) big, spacious and comfortable. Good amenities in room. Good cleanliness and good cleaning service. Nice breakfast staff. Very good location - close to the centre but in quiet part of Palermo simultaneously.

Miinukset: Staying for one week - a little monotonous breakfast. In my opinion - scrambled eggs done with powder, not very tasty. Do it better please. Fruit juices from machine - the impression of dilution with water. Some technical issues in my room (#214) to fix - but with no impact of the final evaluation as very good stay :) Windows to clean from outside side - were dirty :(

Plussat: Breakfast for Euro 5 fantastic value

Miinukset: room was very good but the bathroom clean but poorly maintained

Plussat: Tilava huone, hieno kylpyhuone. Ilmastointi toimi hyvin ja palvelu oli mahtavaa. Aamiainen ok.

Plussat: No frills but clean rooms and good location.

Miinukset: Small shower

Plussat: The location of the hotel was great. Its in walking distance from all attractions. Room was nice and clean.

Miinukset: Breakfast was pretty much the same each day.

Plussat: Loved the location

Miinukset: Breakfast was poor, coffee was bad, selection was poor

Plussat: quite close to the center on foot,good breakfast, comfortable accesses to airport,

Miinukset: Nothing

Plussat: Excellent location ,staff were friendly breakfast was fab, room was great huge bed

Plussat: location

Miinukset: the room - too small and I have been pre-charged by booking.com

Plussat: price, location, breakfast, internet

Miinukset: would like free wifi throughout the hotel

Plussat: location and breakfast

Miinukset: there isn't parking space at the hotel,it is a wrong information hotels web site .Parking is nearby but not belong the hotel.the recepsionist didn't helpfull about parking.

Plussat: Good location, quite clean.

Miinukset: In general the hotel is good. only minor drawbacks: Wi-Fi is not free, and there is no alternative as the coverage of 3G in the hotel is rather poor (you can get it only near the window). I personally never care about breakfast, but this time it was included in the rate so I tried it, and it was not the best I could imagine - it is much better to go out for a coffee. Perhaps needs a little renovation?

Miinukset: Parking facility not so convenient----perhaps it's common with all big city.

Miinukset: Hotellin baari voisi olla aina auki ainakin päivisin. Syömistä on vaikea saada mistään klo 16-19 välillä.

Plussat: Excellent, central, great value and very clean.

Miinukset:

Plussat: Location, modern design of rooms and common areas

Miinukset: Coffee served at breakfast, there was no safety deposit box in the room, although it was advertised, shower cabin was leacking

Plussat: Close to city center

Miinukset: Reception attention need to improve

Plussat: I got a good promotion. My room was upgraded (two singles instead of one twin). The hotel is well located. I got a very good recommendation for a restaurant from the staff.

Miinukset: The parking is not very convenient as there is no connection with the hotel. Also, I was not expecting I would have to pay for parking. This information should be available at the website. If the information was there, it should be made more visible.

Plussat: It is a perfect hotel for a weekend trip. The breakfasts are famous, the heartbeat of the city is well felt in this hotel.

Miinukset:

Plussat: Great location using the rooms on the front overlooking the sea and harbour entrance

Plussat: Kindness and hospitality of hotel personnel.

Plussat: Location.

Miinukset: Pillows in room.

Miinukset: I thought it would be nice than it was. It was a very corporate hotel located at the edge of the city. The service could have been more efficient. Sometimes we could wait up to half an hour for the bartenter/barista to become available.

Plussat: good clean hotel, bathroom and toilet perfect! Luxury inside chaos outside

Miinukset: Room pricing on booking offers many different choices however a lot of the choices are the same room. No need to book a room with a view as there is not really one.

Miinukset: Aamiainen on melko niukka, ihan ok kuitenkin

Plussat: Location and the renovated room.

Miinukset: Wifi at the room was extremely slow & sometimes the wifi was not accessible.

Plussat: Excellent location to visit Palermo.

Miinukset: Nothing worth to mention

Plussat: Nice staff. At least the staff speaks English what's exceptionnal there. Good price quality balance. Excellent breakfast

Plussat: The rooms have been upgraded but I feel the bathroom fittings will have a short life as work is a bit shoddy.

Plussat: Breakfast is average.

Miinukset: Carpets in corridors are stained and smell of cigarettes. The rooms and bathroom are very dated. In the first room they gave us, the phone did not work. In the second one, the TV did not work... The bathrooms were dirty (hair in the sink etc).

Plussat: Breakfast was plentiful and suimming pool very clean

Miinukset: Room and hotel maintenance is not great

Plussat: Nice hotel close to center of Palermo. Good facilities.

Miinukset: Some misunderstandings regarding booking via booking.com (the room wasn't according to the booked room) - was sorted out by personel without any problems though.

Plussat: The view and the pool, helpful staff

Miinukset: Noise from the street

Plussat: Swimming pool

Miinukset: They did not have my confirmed reservation, and at first they gave me a small smoking room, when I specifically ordered a non-smoking room, and after negotiation, they changed the room to a small non-smoking room, although I ordered via the web the larger double room for single use.

Plussat: Swimming Pool and Cleanliness of the Room and the hotel bus into the shopping area of Palermo

Miinukset: No set meal of the day or buffet. Not a good selection of food for breakfast for a 4 star hotel. The hotel seemed to cater for Globus Tours and wedding parties to the deteriment of other guests. I would not stay there again or indeed any Jolly Hotel if it was run like the one in Palermo.

Plussat: I liked the meals served and location of place. The pool was great.

Miinukset: The hours of the pool. They were opened from 10 to 1 and then 4-7. I wish they would be opened longer in the evening and not close between 1 and 4.

Plussat: Terry clothe robes and being right next to a beautiful botanical garden!

Miinukset: The downstairs bathroom smell like urine.

Plussat: Parking was an issue

Miinukset: Parking

Plussat: Breakfast was excellent with a great selection and variety of foods.

Plussat: Everything room breakfast facilities

Miinukset: Nothing to complain

Plussat: Breakfast ok.

Miinukset: Shower very small. AC heat very loud.

Plussat: Everything else

Miinukset: Very hard pillows

Plussat: Room very clean and great shower, breakfast was good fresh variety.

Miinukset: To use TV was too confusing and air con struggled.

Plussat: You have a beautiful restaurant. With a good selection of quality food at modest prices.

Plussat: We enjoyed everything,the hotel,the staff is excellent.

Plussat: very friendly people + good location

Miinukset: the rooms were very old and not renovated - the furniture and bathroom could be refurbished

Plussat: We (family of 3 people) stayed in the hotel 6 nights in the beginning of Sept 2010. Park and the premises of the hotel are pretty nice. Personnel is English speaking. Good location: between city center and Mondello beach. Car parking place is good.

Miinukset: Rooms and furniture are old. I the room we found 4 technical problems during 5 first minutes of accomodation. Breakfast is shame for Italy. The hotel area located within a block of tall usual buildings and view around is nightmare. Hotel complex is neighbouring or having some villa where during 3 evenings were held different parties crowded with guests and live music which sounded till 1:00 a.m.

Plussat: I liked the surounding, nice garden around.

Plussat: Food very good and room outstanding

Miinukset: No

Plussat: Space in rooms,

Miinukset: Free Parking was not available as advertised

Plussat: Food was okay. Staff were very helpful when our dates changed at both ends of our trip due to fog in London and Alitalia strike.

Miinukset: Restaurant flooded when it rained. Rooms were outside, so got wet going into hotel and paths flooded. TV only Italian, no Sky as advertised except Italian films. Location was poor.

Plussat:

Miinukset: Hotel's location is not the best, although the bus connection to the town is very good.

Plussat: Large room for 4 persons, children had their own part. Garden was gorgious in the morning

Miinukset: Breakfast served in a blind room in the pavement. Such a pity given the garden.

Plussat: Very good location,away from the traffic and from the city.

Miinukset: Same food at breakfast on all this 7days

Plussat: Nice swimming pools, good rooms (superior) and nice and welcoming staff. Restaurant was good too!

Miinukset: You definitely need a car to go the centre or nearby restaurants. It’s a beautiful hill with amazing views but not too much to do around the hotel. A shuttle bus is available, but personally don’t like the set times.

Plussat: Very relaxing place & nice panoramic view..maybe we will come back again with my family.

Plussat: The clothest size was good.

Miinukset: The staff are unprofessional and unfriendly. Cleanliness in the bathroom was bad.

Plussat: Fantastic view of Palermo from our terrace. Good breakfast, comfortable bed and nice bathroom.

Miinukset: A bit far from the centre. Took us at least 30 minutes. But the reward is great lookout on the town :)

Plussat: The large room for the price was the best! My kids loved it. Our view of Palermo from our balcony was beautiful.....especially during sunrise/sunset. The best part was the church not too far. I loved herring the church bells or the music while looking over the city. The staff was very kind and polite. The jacuzzi looking out over the city was very nice, unfortunately it was not working while we were there. The food was very good as well!

Miinukset: There really wasn’t anything we disliked. We would definitely stay there again....when the jacuzzi is working!

Plussat: That its on a higher level then the city

Miinukset: I prefered a larger shower

Plussat: Everything ^_^

Miinukset: Looks closer to town than it really is considering how complicated it is to drive there and the Palermian kamikaze drivers. No fault of the hotel but still... sad the Yacuzzi was off also.

Plussat: view on palermo

Plussat: Great view of Palermo. Big room with big flatscreen TV.

Miinukset: Breakfast was poor.

Plussat: Very helpful staff, beautiful view on the city of Palermo from the balconies

Miinukset: N.A.

Plussat: The view is amazing. The pool has also great view. Free Parking. The staff was very helpful

Miinukset: The bed were not comfortable. You could here the people from the next rooms

Plussat: Hotel has superb views over Palermo.Good facilities,twin swimming pools,gym and helpful staff.Bed mattress was superb;memory foam I think and one of the best hotel bets I have slept on in recent years.First hours internet was free.Free parking but a bit chaotic,staff had to keep moving vehicles around.

Miinukset: Room was clean buts swiming pool had debris in it Also paths around hotel needed a good sweep.Lots of plant debris.Breakfast was basic.Hotel can only be reached by narrow twisty road and is difficult to find without a sat nav. As a touring base it is not ideal as every journey involves driving through Palermo

Plussat: Excellent view, friendly stuff, great food

Miinukset: It was not easy to find it with the car

Plussat: As we had young children they upgraded us free of charge to a very large suite. They also provided a cot quickly and with no charge

Miinukset: parking, sign posting to hotel was not clear, very much a conference hotel and lacked atmosphere. No information in room.

Plussat: Free car parking. Nice view. Free internet.

Miinukset: Very noisy, you could hear people in the room upstairs. Outdated, not modern at all. Difficult to get to.

Plussat:

Miinukset: lack of any tv channels in english

Plussat: The staff are helpful and friendly, the rooms are spacious and clean and the view over Palermo is fantastic. Truly relaxing. Lo staff sono sempre pronti ad aiutare, le camere sono spazioze e pulite e la panorama della città di Palermo è fantastica. Veramente rilassante.

Miinukset: You really need a car as it's about 15 minutes from the centre of Palermo. Vi servirà la macchina perchè l'hotel si trova a circa 15 minuti dal centro di Palermo

Plussat: The hotel is in a decent location, the staff are pleasant enough and the buffet breakfast was fantastic. The staff in the restaurant were the most friendly and helpful.

Miinukset: The rooms are not 4 star quality and are not worth the price you pay. There was a massive crack in the window, the bathroom was scuffed with a crack on the toilet seat, the phone didnt work and only 1 plug socket worked. We told a member of staff who was asking guests about their stay and whether they were happy with the facilities but nothing was done.

Plussat: Rooms were spacious Staff were polite and courteous

Miinukset: Food ..Restaurant is not great and did not have any varieties, purely local cuisine, Breakfast is just cold meats and pastries Not good for Family with Children Facilities No AirCon in Winter months and that is not specified as disclaimer in the booking

Plussat: Breakfast was great big selection hotel out side looked ok and inside the lobby was fine. Shower had a great flow. The room was clean and tidy. Staff friendly. Helped in any way possiable the lady who greeted us in the breakfast room asked us if every thing was ok and did we need a map of the city to help us get around.

Miinukset: Pillow’s and mattress was hard the room we were in was looking a bit tired carpets had stains on them in the room and also in the hallway carpets there was no drawers to put in your underwear. The units were need of upgrading.

Miinukset: Initial room was not good #914, no WIFI accessibility from this room. Staff was not very cooperative until we informed them that we were Travel Agents, then we were relocated to 1209, a wonderful suite at no extra cost. We certainly appreciated that.

Plussat: - helpful staff - very good breakfast with the nice view of the harbour @ the 14th floor - free private parking - traditional sicilian food restaurants and take-aways near by

Miinukset: - even its not a bad thing, you must keep in mind that the city center is not at walking distance

Plussat: Parking place, very large hotel

Miinukset: Poor breakfast, poor internet connection, old hotel is was probably great in the 90s

Plussat: Beds excellent

Miinukset: Service/reception staff nonchalant. Poor information of bus/tram transports from hotel. Poor info of restaurants nearby. Breakfast service poor. Old slow toast. Tea cups not available. No vegetables whatsoever. Room furniture poor, no wardrobe. The malin problem was the hotel geography, far from city, slum blocks to pass walking. Ambulance disturbing transports to nearby hospital. Summary: Not a 4 star hotel standard!

Plussat: I liked the cleanliness of the room as well as the value for the money.

Miinukset: I didn't enjoy the location of the hotel. It was further away from the center of the city, where we ventured each day. We did not find out about the bus service until we checked out, but other than that (45 minute walk there and back) the experience was a pleasant one.

Plussat: Service

Plussat: Location & Budget.

Miinukset: Poor maintenance.

Plussat: I liked a lot the courtesy, kindness and empathy of the staff. Also the building and its facilities are nice, good for a relaxing vacation.

Plussat: The pool on the 14th floor is a thing to enjoy! Very few hotels with a pool in Palermo.

Miinukset: The neigbourhood is filthy and smelling really bad. A walk to town (15-20 minutes) smells really bad.

Plussat: Good size room, value for money.

Miinukset: Desk staff unhelpful, bordering on rude. Restaurant menu limited and food very average. A bit out of the way in a very dirty area of Palermo. We wished we had stayed closer to the centre of town.

Plussat: A good room, very good staff at the reception, not far from the downtown.

Miinukset: The dinner in the hotel restaurant was very bad: Quality of the dishes was not very high, fortunately, the parts were small so we didn't suffer too much.

Plussat: The View was beautiful and the desk staff helpful.

Miinukset: I accidently left my mobile in the room after I checked out. I enquired about it with the hotel and have yet to receive any answer. One would think they would value their reputation more.

Plussat: The staff were helpful, friendly and attentive. The pool on the roof was great as were the pre dinner drinks. We very much enjoyed our stay and would go back

Miinukset: Watch out for the taxis over charging. You can get the bus into the centre of town from just outside the hotel for 90cents but hiring a car is worthwhile to get the most from the area.

Plussat: The swimming pool, nice, big and never overcrowded. Breakfast, with high quality fresh croissants, and also scrumbled eggs and rushers are available. Conditioning air everywhere in the hotel.Nice view from the swimming pool.

Miinukset: Decor is a bit old around the hotel, fruit juices for breakfast are orrible. Need to get the bus to go to the city,but its just 5 minutes by bus and bus stop in right in front of the hotel.

Plussat: Location, staff assistance and parking for my motorcycle.

Miinukset: Breakfast was quite basic (probably due to covid-19 restrictions). Bed was also not according to our choice.

Plussat: The room was quite spacious considering the reasonable cost. Breakfast was nice as well. And it is close to the airport bus stop. The staffs were kind and ready to help.

Miinukset: In Jan 2020, it was under construction work in front of the hotel. I hope it finishes soon.

Plussat: Location is very central

Miinukset: Massive construction site right in front of the hotel - i wish they had told us jn advance

Plussat: Good location close to the main shopping street, direct bus line to the train station. Staff was welcoming. Comfortable bed.

Miinukset: Poor breakfast. The bathroom could be refreshed (mold and rust in the shower/bath).

Plussat: Location excellent. Breakfast not great. Huge unatractive rooms, no area rugs and need a good cleaning.

Miinukset: Location.

Plussat: Front desk staff

Miinukset: It said they had BBC tv but they didn't, at least in our room

Plussat: Really nice staff! The rooms are nice and comfy.

Miinukset: Breakfast is not really diverse but it taste good and was fine

Plussat: Everything was fine!

Plussat: It is in a good central location within reach of the shops and restaurants. The room was large, clean and well maintained. The buffet breakfast was good with hot scrambled eggs and bacon plus a decent choice of cheeses, meats and cakes. There was ample parking places but at a cost of 13 euros a day.

Miinukset: One lift was out of order and there are several steps down to the reception area.

Plussat: Tilava huone ja kylppäri. Ystävällinen henkilökunta. Aamiainen erittäin monipuolinen. Sijainti tosi hyvä lähellä kaikkea. Yhteydet lentokentälle aukion toiselta puolen. Niin taxit kuin bussikin.

Plussat: location

Miinukset: Noisy at night .

Plussat: The location was good, the ratio price/quality was excelent, there was a parking of the hotel.

Miinukset: Everything was fine.

Plussat: Great hotel!

Miinukset: In some rooms the street noise is very disturbing. Our friends stayed in rooms 107 and 108: great! We stayed in suite 414: lousy windows, so a lot of noise, really, a lot!

Plussat: Our room included a small balcony featuring a fantastic view of the downtown area, Mount Peligrino, and a peek of the Port. Mossimo very kindly produced a platter of ham, vegetables and fruit for us one evening when my daughter and husband were feeling ill and weren't up to going out to eat.

Miinukset: In our 3-person suite, the TV in the 3rd person's room was not working; the shower doors were crooked and couldn't be adequately lined up and only one shower head was working. Also, my daughter felt the sofa bed was very uncomfortable and not what she was expecting.

Plussat: rather near to the centre

Miinukset: The furniture is too 'cold' and so were the staff; not particularly helpful. They never did one step more. No hospitality demonstrated

Plussat: The location near palermo's main piazza, pedestrian malls and fine restaurants made for a wonderful if short stay.

Plussat: Good location with a free garage.

Miinukset: Our room was located on the road side and it was very noisy at night (the room is renovated but not the windows..).

Miinukset: no complaints

Plussat: Cleanliness of room, complimentary water on arrival in room. Great early check in and late check out. Quiet despite location, too.

Miinukset: No bad points for this hotel, perhaps would have been nice to have a bathrobe and one bottle of water each rather than just one.

Plussat: Location and parking facilities were good. Good breakfast. Very nice and modern room + bathroom. Most of Palermo toerist visiting points within walking range. Staff helpful and speak good English. Good value for money.

Miinukset:

Plussat: uusi ja siisti,auttavainen ja ystävällinen henkilökunta,keskeinen sijainti,runsas aaamiainen,pihalla parkkeeraus mahdollisuus,suuret huoneet

Miinukset: vaikea löytää,koska talossa ei näkyviä tunnisteita

Plussat: Sijainti on mainio.

Miinukset: Huone jouduttiin vaihtamaan, koska 1. huoneen patja oli kivikova- uusi huone parempi. Huoneessa vähän kaappitilaa. Kylpyhuoneessa vähän laskutilaa. Aamiaisella tarjottavat aikaajoin loppu - palvelu huonoa-takahuoneessa juttu kyllä lensi.

Plussat: good location. Very friendly staff.

Miinukset: my room was in front of a very busy street. Lots of street noise. Breakfast selection was quite limited.

Plussat: Location and the cleanliness of the room and bathroom.

Miinukset: Terrible night sleep: AC doesnt work properly, so I was waking up every 2 hours to turn the AC on and the bed wasnt that comfortable. There is a wall direct in front of the window... so I had no view to anything....

Plussat: Location is great and very friendly staff

Miinukset: Rooms very old and dated,really need some uplifting

Plussat: Everything. Spacious room, comfy bed. Good breakfast. Lovely receptionists. Well located to work or sight-seeing in Palermo. After check-out, we could leave our suitcases in their deposit for the whole day. Plenty of restaurants nearby. Taxi stop right in front of the hotel.

Miinukset: Nothing.

Plussat: Sijainnista ja siisteydestä

Miinukset: Henkilökunnan huonosta palvelusta

Miinukset: The room had a strange noise... it was really dark and without a view, if you look on the window you see an emergency stair. And that's not all. I've payed in advance but when I was checking out I was forced to pay 5 euros.. city tax....

Plussat: Amazing front desk clerk called the chef for us and they served us our evening meal early, us Canadians seem to eat earlier tha8:00pm. Way above expectations. Very impressed.

Plussat: breakfast great

Miinukset: no tea coffee in room or milk just kettle and flavoured t bags, no English channel on tv

Plussat: Excellent staff, very helpful. Room was just right as was breakfast. Internet facilities werealso excellent. A hotel I would use again for sure

Plussat: The friendly personnel

Miinukset: Poor breakfasts

Plussat: Cristal Palace Hotel is a great hotel in the center of Palermo with a walking distance from main shoping streets. Also it's easy to reach Mondello beach (bus stop is very very near) and city bus to Palermo airport is just near to the hotel. Airport shuttle is also a great thing that is available in the hotel. Staff is doing excellent job, they are all very kind and professional. Kitchen and restaurant in hotel is great as well. I'm happy to recommend this hotel.

Plussat: Su situación, centrica y bien comunicado.

Miinukset: El sistema wi-fi es deplorable, no es posible conectarse con Internet en las habitaciones situadas`por encima del 2º piso, por lo que hay que bajarse el ordenador portatil hasta el lobby para conectarse con Internet .Además el servidor del hotel limita mucho el acceso a determinadas direcciones de Internet.En fin, un desastre!

Plussat: location is very central, and it was clean and silent (but we had a room to the backyard)

Miinukset: in booking.com it was sold as a 4star hotel, after arriving it turned out as a 3 star hotel, not only the standard was really basic 3 star, it was also everywhere written only 3stars, that made the price not very special. breakfirst was in a windowless basement and not really that exciting, but if you ask the stuff you'll get espresso instead filtercoffee

Plussat: sijainti. mukavuudet

Plussat: Hotellin sijainti hyvä, lähellä Politeama-teatteri -aukiota, josta lähtevät esim. kaupunkikiertoajelubussit. Rautatieasemalta pääsee hotellille suoraan aseman edestä lähtevää Via Romaa, n. 1500 m. Kävelimme itse tuon matkan n. 20-25 minuutissa. Vastaanotossa henkilökunnan suhtautuminen hieman etäisen tuntuista.

Plussat: hotelli on keskustasa ja on tosi helpoa liikua.

Plussat: location, good breakfast, luggage could be left until 2pm

Miinukset:

Plussat: Central location

Miinukset: Needs refurbishment. Carpets need to be replaced immediately

Plussat: I liked its convenient location, clean room and breakfast.

Miinukset: The tv channels were a bit limited, the only English-language channel being CNN. I would have liked to see BBC too, at the least.

Plussat: Central location, large comfortable room, nice bathroom, good value

Miinukset: Dirty carpets!

Plussat: Perfect localization Comfortable bed Tasty but not varied breakfast

Miinukset: Lack of water in a room Uncomfortable coverlet Dark in a room - window without a view

Plussat: Ystävällinen henkilökunta, oikein hyvä ja monipuolinen aamiainen, tilava ja toimiva, rauhallinen huone. Hyvä sijainti.

Miinukset: Hieman pimeä huone, hieman kova sänky.

Plussat: Friendly staff.. excellent

Miinukset: The bed... to hard

Plussat: It was a very nice property, some of the rooms are spectacular, breakfast was also very nice. I would consider going back as long as they have heat and hot water....

Miinukset: We should have been informed at check-in about that there was no hot water and no heat. We overheard a guest complaining at check-in and we where sold that it was resolved and everything would be OK within a few hours. To add insult to injury I was given a room that did not resemble anything that I booked although immediately after complaining I was shown another room that was what I did book. (And it was spectacular.) But this new room was cold, very cold, we went out to diner and when we returned a couple of hours later it was still cold. They did immediately help by providing us another room that was much hotter. I understand that issues such as this happens, what I find distasteful was that the gentleman at check-in downplayed it and was deceptive about reality. We should have been informed and allowed us to have a choice.

Plussat: The location in the historical city The rooms are modern, confortable but so sad and dark (decoration in brown colors)

Miinukset: WiFi didn’t work only in the lobby Air Conditioning didn’t work the second night (we checked several rooms but no maintenance possible in this hotel after 6.00 pm) I paid full price for bad services ... receptionist not able to offer a discount !

Plussat: Staff were very friendly and helpful. Hotel was perfectly located in centre of the city. Room was clean. Breakfast was good quality.

Miinukset: A/C was very weak so room was very warm. Hot water was not working for entire stay (3 days). WiFi in the room was weak.

Plussat: Staff was friendly

Plussat: the hotel is very responsive. the in-room dining service and the breakfast is amazing! enjoy the Sicily food!

Miinukset: the reception guy looked very unhappy when we were checking .in ..... and he's sort of arrogant when he talked to us.

Plussat: Staff very pleasant , rooms kept clean. Breakfast very good - loved orange machine. No dinners available

Miinukset: Car parking and waiting for car to be picked up and dropped off

Plussat: Position is great (walking distance from the main attractions), car parking is efficient (albeit expensive) but the best note goes to the staff ....careful, attentive ..a real asset!

Miinukset: Rooms are small and furniture is old fashion and tired. Electric sockets are limited in number (2) and TV screen small and poor quality. Wifi connection is not up to international standards for a 5 stars hotel even in a country like Italy. The bathroom was not an example of cleanliness (we found some long hairs in the shower and they were still there when we left) and the shower mixer wasn't working properly. They don't even offer you a complimentary bottle of water ... and this is ridiculous!

Miinukset: Old hotel with no upgrades. AC or heating don't work. Shower bad. Dirty looking linnen. Staff no smile

Plussat: Friendly staff and very good location. Nice atmosphere overall, despite being so outdated.

Miinukset: Needs some investment and refurbishment. Not at the expectations of a 5 star hotel.

Plussat: exceptionally good service (including handling a complicated change of booking); superb health/beauty centre; large and comfortable room; delicious breakfast; great location (close to airport bus and range of restaurants, bars, cafes) - all round one of the best hotels I've stayed in.

Plussat: Location

Miinukset: Street outside a bit noisy

Plussat: The staff was wonderful and very helpful. The rooms were very clean and comfortable.

Plussat: Central location; comfortable rooms

Plussat: Friendly and helpful staff, great location, very good facilities.

Plussat: hyvä aamiainen, hyvä tunnelma

Plussat: Location, Breakfast, Comfort

Miinukset: We had a problem with the air conditioning. We had to keep asking them to turn it down in our room - which they can control - however every morning it was back up to 26c. Also if your room is located on the ground floor the noise from the street is atrocious- I know this is a large city, however no attemps to mask the noise were made. This is not a 5 star, at best it is a 3 - 4 star hotel

Plussat: very well situated in central Palermo; helpful staff; worthy of 5 stars.

Miinukset:

Plussat: The staff was exceptionally helpful. When we ran into a problem with our atm card some days after we checked out, the staff went far out of their way to help make facilities available to help us sort out the problem. I would never choose a different hotel in Palermo. It'll always be the gh Wagner.

Miinukset:

Plussat: Location

Miinukset: We were early in the season so lot not yet open, e.g. roof bar

Plussat: The hotel is excellent and in a prime location

Miinukset:

Plussat: Good location to tour the north west of the island. Large room with sea view, lovely gardens. Good breakfast choices and helpful staff.

Plussat: Nice swimming pool. Best hotel in Mondello. Close to beach

Miinukset: mosquitoes, noise from disco

Plussat: Our room was really large by European standards. Even the bathrooms were large. Very nice

Miinukset: Nothing

Plussat: Restaurant was good (food) and service there was even better! Real professionals.

Miinukset: No much sleep because of air condition didn't worked. When opened window, cock next garden started to sing/cry! noisy and uncomfortable night!

Plussat: The location: only 50m from the sea in a lovely seaside resort. All rooms seem to have sea-view. Nice big garden. Outdoor swimmingpool (although closed when we were there).

Miinukset: WI-FI in rooms would be nice. Breakfast a bit boring, but I suppose its more than the average Italian breakfast.

Plussat: Excellent staff, good facilities,20 minutes to Palermo city centre, 30 minutes to airport,1minute to beach.Just love mondello.

Miinukset: Decor a little stale in corridors, circulation areas, but room ok.

Plussat: it has to be renovated, too old of a hotel.

Miinukset: yes the room and the bathroom were very old.

Plussat: Nice pool and good location. Good breakfast.

Miinukset:

Plussat: Perfect location for staying in a seaside resort outside Palermo, just catch the bus in to the sights in the day and eat delicious seafood in Mondello at night

Miinukset:

Plussat: not much

Miinukset: very tierd hotel in a very scuffy airier only a 2 or 3 star at best

Plussat: Beautiful hotel/room/service...

Miinukset: Wellness was too expensive(30e/u)

Plussat: Location was great, breakfast was great.

Miinukset: The spa staff were very nice but they need more polish

Plussat: The restaurant for dinner is very very good and the staff is lovely We ate there most of the week. We also tried the local bib gourmant but it could not hold a candle to the Locanda del gusto. The location is fantastic.

Miinukset: At breakfast there is no other bread than white bread and the cheese is on the same plate with the meat, oh horror! The room was very noisy because the window opened onto the inner courtyard.

Plussat: Decent location. The hotel is being remodeled so a big area of the hotel is off limits. The spa which they advertise is not working. Decent breakfast

Miinukset: Rooms are very small. Not too clean.

Plussat: First of all, the location is perfect, in the center of the city. And the breakfast is very good.

Miinukset: The hot water is not hot enough, maybe around 35 degrees? Kind of cold after taking the shower , especially in winter. And it’s very confusing to drive to the hotel since it is the limited zone, maybe a more well-illustrated map should be provided to the tourist that first come to Palermo.

Plussat: Spectacular location (central but quiet), excellent beds, wonderful breakfast

Miinukset: Not possible to reach room without climbing stairs, had to change elevators - difficult to navigate with a lot of luggage

Plussat: Big room and very nice location in old city.

Miinukset: We were there during the corona lockdown. Despite it’s a four star hotel there was nothing for diner. Didn’t even bother to get a take away, a cup of coffee or tea. (No such facilities in room). Breakfast was served in room because of lockdown. Simple, no extra effort.

Plussat: The hotel is just next to Quattro Canti so perfect location to do sightseeing around Palermo city. You can get there by foot from the train or bus station as well. Also all staff were very friendly and helpful. We loved their breakfast as well. Thank you very much.

Miinukset: There was a hair drier in a bathroom but it didn’t work well.

Plussat: Great and very central location, clean and new both in the rooms and the common areas, tasteful and functional decoration (but not cold or without character). Good breakfast, at least for general Italian standards (that is, do not expect a huge buffet but it is also not the regular croissant - jam - coffee kind of minimal Italian breakfast).

Miinukset: There was some construction noise, which we also saw in other reviews from September 2010, but thought would be over by our trip (which was mid-November). Unfortunately it was not the case. Having read about it on booking.com, we had requested a room away from the construction work when booking, but that did not happen. We understand from the hotell staff that it is from a neighbouring building so they do not have much control, but it would be good if they could speak to the neighbours and have the noise at least not before 10 am (it started at around 8.30).

Plussat: Best location for sight seeing. The restaurant was excellent.

Miinukset: They had a wifi access, but I could not get connected for some reason. The hotel staff said it was something wrong with my PC or sofrware. It could have been helpful if there is some kind of written instruction.

Plussat: very nice hotel, the staff was friendly, attentive and helpful especially in breakfast room, the outstanding reasturant. very spacious bathroom.

Miinukset: double room was not enough spacious

Plussat: Relatively modern hotel in the middle of Palermo. Breakfast was great!

Miinukset: No Tea or coffee available in the rooms, Resturant closed on our second night.

Plussat: The Bye Bye Blues restaurant was absolutely outstanding and a wonderful surprise. We did not expect to find a restaurant of such a high standing in Palermo. Also being a coeliac I was very impressed to find that there was gluten free bread for me at breakfast and at dinner. Excellent service. Also the bathrooms were fabulous with magnificent large shower heads which gave the best shower.

Miinukset: There is nothing negative that I could say about the hotel, staff or restaurant. I would definitely stay there again.

Plussat: The staff were extremely helpful at Quintocanto. Alitalia lost our bags and the hotel staff tracked them down for us and made sure they were there before our departure (trust me, it didn't look promising). In the meantime, my wife and I had an excuse to enjoy the shopping in the area and relaxed with an excellent massage in the spa. The prices are reasonable, the location is excellent, and the service is even better.

Miinukset: We did not have a car, but I can imagine that parking in the area would be difficult.

Plussat:

Miinukset: In the bathroom, the shower was difficult to adjust (to turn on/off and temperature-wise) and there was a problem with the sink plug.

Plussat: I like its central location, its parking service, and its looks.

Miinukset: Maybe the lack of light in our room.

Plussat: After booking at an already competitive rate, I was delighted to get an upgrade (late August, city centres in Italy are devoid of italians/business travellers so hotels have more availability) and it was a room at the back so very quiet and overlooking the roof of a big church and just wonderful. Their restaurant was also the one which served us the best meal of the whole week in Sicily and the staff were helpful with choices of wine and food. Hotel staff also recommended us a local car rental which proved in turn to be very competitively priced and helpful too. Oh and it couldn't have been more central.

Miinukset: It is spread over 2 buildings so there was a slightly roundabout route to our room but that was not a problem.

Plussat: The room was beautiful though absolutely no view.Bathroom was like a spa. Sheets and bed were wonderful. Decor was far more elegant than expected. Spa also is beautiful.

Miinukset: Need more staff at night and during the summer. They were overworked and it led to an extremely slow resolution of problems with the internet and phone etc. The houseman was delivering room service and getting parked cars. It was

Plussat: It was a clean place, very old however.

Miinukset: We were on the 7th floor, taking the elevator for breakfast took ages! Also the area is close to a worse district, but also walkable to the nicer area. All in all not bad, not but it did not meet the expectations it created on the booking page.I suspect the pictures are old. The breakfast was good but lots of pastries(for those who love them) and had to wait for eggs/ham/cheese replenishments. A solid breakfast nonetheless! Thanks

Plussat: Room and location

Miinukset: n/a

Plussat: friendly staff、good breakfast、reasonable price、location

Miinukset: old facilities 、small room、strange smell of the room

Plussat: Breakfast was superb. The room space was enough for a couple. The shower was very big even though it was looking a bit old. The wardrobe was also very spacey with enough room for the luggage.

Miinukset: The room was a bit dark. Some of the power sockets were not functioning.

Plussat: The staff was very polite and helpful, the room was cleaned thoroughly every morning.

Miinukset: The sound proofing of the rooms, you could hear the people in the rooms all around you. They could inform the clients about the night party going on in front of the hotel every Saturday as we found out too late. The breakfast although having a lot of options was kind of mediocre for a 4 star hotel

Miinukset: Not good.. Very bad service

Plussat: An excellent hotel that provided good value for money. Helpful staff and an international breaakfast.

Plussat: Good location and friendly staff.

Plussat: The staff were extremely friendly and helped us make many phone calls to arrange things. The location was fairly central and rooms were clean.

Miinukset: Services available did not feel like a 4 star hotel, eg. no room service (although hotel staff helped with ordering takeaway pizza for us), no hotel restaurant, no hotel bar, no tea/coffee making facilities in the room.

Miinukset: poor beds

Plussat: Very satisfactory. Modern and civilised. Reasonably central, convenient for opera, airport bus and car hire. Helpful staff - good restaurant recommendations.

Miinukset: A little noisy. Somewhat run-down area. Breakfast could be higher quality but simpler.

Plussat: Huone kauniisti sisustettu romanttisine yksityiskohtineen (häämatkalaiset!). Kylpyhuoneessa ylellisyyden tuntua, mm. hierova suihku. Hotellilla hyvä sijainti paikallisessa ympäristössä, kävelymatka Politeama-teatterille ja -aukiolle. Kaiken kaikkiaan viehättävä pikku hotelli. Yhden hengen huoneen hinta oli yllättävän edullinen.

Plussat: The hotel room was clean and comfortable

Miinukset: The breakfast staff were rude. The selection of food was inconsistent (one morning there was no bread, another morning there was no one to serve tea coffee). The hotel was difficult to find, and the facilities (bar, food etc) were poor. I expected more from a 4 star hotel

Plussat: Very helpful and pleasant staff.

Miinukset: Location: would have worried walking to restaurants on my own (a woman) at night. Absence of doorman.

Plussat: friendly and helpful staff, nice room, great area.

Miinukset: no

Plussat: Very helpful staff, free internet. Good breakfast. Nice decor in rooms. Quiet, good shower!

Miinukset: Its a little out of the way - the old quarter is more central. The bedspread in the room needed laundering and the room was a little small, although perfectly adequate.

Plussat: Only 5 minutes walking distance from central city square. Good connection by bus to central train station (link to airport). Wonderful breakfast buffet. Very friendly staff. New, very clean hotel, new towels every day. Very wide choice of restaurants nearby.

Miinukset: Don't look to the left: on the border of a poor, marginal neighbourhood.

Plussat: Nothing

Miinukset: Overasll service -payment policy

Miinukset: Bad soundproofing

Plussat: Included in the breakfast was fresh croissants and cappucino. The location of the hotel was lose by to most importatant touristic sites. Staff was very supportive.

Plussat: My husband and I stayed for one night in Room 22. It’s a large room with three beds, an entranceway that buffers noise from the corridor, with a little balcony off the bathroom. The room was very clean. The bathroom has good water pressure and plenty of hot water. The room is quiet with little street noise. The temperature of the bedroom (which is centrally controlled) was good, although the bathroom was cool in the morning. The location of the hotel is excellent for sightseeing or shopping. It’s a five-minute walk from the train/bus station, and the airport shuttle. The hotel harks back to another era; the décor is dated but well maintained. The included breakfast buffet was excellent: choices included boiled eggs, ham and cheese, with bread, cereal, yogurt, pastries, fruit cocktail and a coffee bar. The hotel staff are friendly and helpful. This is an excellent option for budget travellers.

Miinukset: We slept in separate beds because the mattress on the double bed sagged, and my husband needs a firm bed. The noise of the squeaky bed springs was an annoyance every time I turned over. The wifi connection was very weak in the room; my husband had difficulty watching Netflix.

Plussat: The location was very nice. Very close to the traing station Easy access to all the attrications . Close to restaurants and staff Was awesome.

Miinukset: The Shower was very small.

Plussat: This is a clean, comfortable hotel which provides an excellent breakfast. At night-time the area was quiet which allows for a good night's sleep, The hotel is very near to the train station. The person at reception spoke excellent English and was very helpful with transport details and advice on restaurants.

Miinukset: There are no in-room tea and coffee making facilities nor glasses for drinking water. The heat controller is not in the room but apparently the hotel will change the settings if you ask.

Plussat: Breakfast was awesome. Location was very convenient to train station and old Palermo. I've stayed here before and will stay again because the location is perfect!

Miinukset: Bathroom shower was tiny and very low water pressure. Was more like a mist and was very difficult to wash my hair.

Plussat: We thought the location was excellent, the hotel was charming, the room was clean and comfortable, the breakfasts were very good and the staff were friendly helpful and they did all that they could to look after us and support us in this difficult time of the coronavirus crisis. We cannot thank the hotel enough and although our stay was cut too short because of the crisis and we will return and stay with you and we will recommend you to friends and family . Thanks a million to all at the Hotel del Centro we could not have hoped for a better, kinder hotel.

Miinukset: We have no complaints

Plussat: The breakfast

Miinukset: The worst night ever. Via Roma is a highway at night, therefore, impossible to sleep. The old mattress with the feeling of spring that gets into your skin does not help the situation. The bathroom, covered with mold and hair was just disgusting. I do not understand how customers can leave good comments about this hotel. The price is not worth the effort, believe me!

Plussat: sijaintia keskellä kaupunkai ja rautatieaseman lähellä

Miinukset: ei

Plussat: Very good value for money, perfect location (in ther heart of the city), kind staff and very good breakfast.

Miinukset: Maybe a little bit noisy in the morning when staff clean rooms from the upper floor.

Plussat: Location; Helpful, friendly staff - we were able to leave our luggage after checking out to collect later; Full of character - loved the lift! but with modern facilities and comfort; Good breakfast;

Plussat: Location was very good, 400 yards from the main central train station in Palermo.

Miinukset: We stayed in room 14 where the window faced a brick wall. No air supply into the room and although the rooms are advised to be soundproof they are not. The rooms don't have proper doors and you can see into the corridor through the crack in the door. Room was dusty and not cleaned properly. Only one very dangerous plug socket to use between the two of us, which the TV and lamps where also plugged into with an adapter. Bathroom very old and dated not very comforting. Hotel didn't advise that a school group would be staying in room 15 on our last night so was very noisy.

Plussat: Situation near station, airy clean rooms, nice breakfast

Plussat: Tilava ja siisti huone; 24h vastaanotto; pieni, mutta viihtyisä aamiaissali, sai hyvää kahvia

Miinukset: huoneessa oleva suihku todella onneton,suihkun ovi ei mennyt kunnolla kiinni, joten koko kylppäri lainehti.

Plussat: Sivistynyt portieri

Plussat: Good location, close to Palermo Central rail station. Staff helpful and friendly.

Miinukset: Room was on the small side.

Plussat: Great location, close to main station and shopping area

Miinukset:

Plussat: Location.

Miinukset: The room we had bookined for our friend had a shower that did not work well. Hotel adjusted the price for him.

Plussat: Very friendly and helpful staff. Great breakfast. Excellent location.

Miinukset: Beds are very soft.