North Bay hotellia

Plussat: Clean, good value for price

Miinukset: The breakfast wasn't great.

Plussat: Good location for what we wanted to do.

Miinukset: The only thing I wasn't happy with is im disabled and we were on the 3rd floor and there was no elevators to go up and down. It was to much on me and my husband with luggage and having to go in and out to visit our family and go fishing. Other then that last minute booking was great

Plussat: Breakfast and ground floor

Miinukset: The T.V dosen't work

Plussat: price, location, staff, wifi, room well layed out and comfortable bedding nice and clean

Miinukset: the bathroom could be fixed up toilet was loose and a hand held shower head is a nice update

Plussat: Large Room , super clean, Location is fantastic

Plussat: Nothing likeable at this location. Areas nearby such as shopping, waterfronts etc. were the only things admirable.

Miinukset: Receptionist was away from desk between 215pm-310pm. Receptionist took forever while checking us in. Couldn't program the card reader terminal properly. Wouldn't listen when prompted something. We got assigned used, uncleaned room, receptionist didn't even know or check if room has been made after previous check out. Rooms stink like fish due to dirty air-conditioning. Dirty blackened carpets with some mold like formation or who knows what!! Groups people hanging out till late evening in motel's parking lot areas loitering and smoking weed and openly consuming alchoholic beverages near guest vehicles. Coffee machine had used filter in it from before. Coffee/ Tea Whitner was expired. When we requested receptionist to change the room he replied, all other rooms are taken by railway construction workers and none available. Motel entrance is blocked by construction. Toilet seat had urine stains. Noisy rooms. Floors make cracking sounds. Cutlery at breakfast area was used and left for use/ stained and dirty. Spoiled our stay in North Bay. We survived 1 night though! Horrible experience...never again, ever I or friends or family will ever stay at Wyndham facility. Very poorly managed.

Plussat: All good

Miinukset: N/A

Plussat: Super nice suite

Plussat: Pet friendly, comfy beds, clean 1st room had a smell and the staff were very accommodating in assigning another one.

Miinukset: Location had a lot of workers smoking weed and inebriated outside.

Plussat: Pool was very clean. Great free breakfast with lots of options. Staff were all friendly and helpful. Would definitely stay here again!

Plussat: We really enjoyed the hot tub jacuzzi and bed.

Miinukset: Just a typical hotel

Plussat: The waffles were good, big room. Cozy bed

Miinukset: The breakfast was very limited for a picky eater like me, No hot tube Small pool.

Plussat: La chambre était très propre et grande, nous avons adoré!

Plussat: No issues good staff

Plussat: Great staff very attentive

Miinukset: Great stay

Plussat: This hotel is clean and the staff are all very welcoming and accommodating

Plussat: I could see lots of good protocols in place to deal with covid challenges

Miinukset: free wifi provided is impossible to use with standard business security features on my laptop. I had to hotspot my entire stay

Plussat: We had stayed at a hampton the night before and it was amazing. so we simply chose same brand for second night

Miinukset: Would like to have seen more signage regarding Covid 19. like, only 2 people in the elevator at one time. Social distancing etc. There were no signs posted

Plussat: great hotel for the price

Miinukset: not a thing

Plussat: Friendly and helpful staff.

Miinukset: No table in the room

Plussat: This hotel should be at least four stars...it is a beautiful building, convenient area to find, the front desk staff was so very helpful, even allowed us in early, the breakfast was outstanding both days and our room was perfect. Am allergic to pets..

Miinukset: Not one thing....the food, the room, staff......everything was wonderful. ........

Plussat: We liked the modern, clean, spacious room, comfortable facility, easy to find with the convenience of a breakfast room in the morning before leaving. We appreciated the fresh fruit offerings, all day tea and coffee and friendly staff.

Miinukset: We would have liked to be able to open the window for fresh air in the hotel room. We did not like the location - view from our room was a parking lot, fast food facilities and box stores. The location was not aesthetically pleasing and awkward to find the entrance to the hotel.

Plussat: Clean and exceptionally friendly staff!

Plussat: I booked a last minute room over the long weekend. The rate was great, the hotel was amazing, and the staff at the front desk were wonderful! I would definitely stay again.

Plussat: The pool, the dinning area and the room

Plussat: Over the course of our three day two night stay, we met three different staff persons at the front desk. All were very pleasant, welcoming and efficient. They reflected well not only on the hotel but also North Bay. All three were well informed and willingly shared that information with us.

Miinukset: We were warned in advance that the pool and gym were closed due to CoVid19. The web site still promised us a hot breakfast as did a poster in the elevators. This was not to be the case. A two day old notice about alarm testing in the elevators and a three month old social calendar on the fridge raised questions about how often someone was cleaning these areas.

Plussat: The fridge in the room was very useful and appreciated. The exercise room was nice.

Miinukset: The water in the pool was too cool, the water had little yellowish floaters in it and the tiles on the inside wall were falling off. The sofa bed in the room had a mattress protector that was not clean and the springs in the mattress were very present (padding was too thin). During the night, the noise from inside the walls was very loud and woke me (pipes or something of the sort- water boiler?). The room was fairly small and there was no bath (which was not mentioned in the description)...

Plussat: The staff was exceptionally friendly! Hillary was pleasant and very helpful and wonderfully nice!

Plussat: Everything we expected was met. Room was clean, comfortable and quite. The staff very friendly and helpful. Would recommend these accomadations they were exactly as advertised . The complimentary breakfast very good , well stocked with great selection.

Miinukset: We didn't like having to leave a warm comfortable room to go out in the snow and the cold. Our next visit maybe should be in July instead of February . LOL

Plussat: Pet friendly People friendly Quiet

Miinukset: Coffee is very weak

Plussat: Good selection on the TV.

Miinukset: Was no breakfast because of the Corvid -19 but wasn't told this until after booked into the room. Waited a whole day before we got our key card for the room. One of the towels in the bathroom was dirty when booked in. Was supposed to be non-smoking but smelt a lot of Cannabis in the hallways. Vending machine had very little in the machine.

Plussat: The location and cleanliness were ok.

Plussat: I found the staff very helpful with my questions and minor concerns (upgrading room, keycard not working).

Plussat: Hotel had everything needed - easy layout for parking, complementary continental breakfast, TV/microwave, fast wifi, etc.

Miinukset: The breakfast could offer some more variety but everything provided was delicious and a very nice touch with the fresh fruits!

Plussat: Nothing at all

Miinukset: Everything involved

Miinukset: The faucet in the bathtub was dripping, could not stop it so we put a towel for the noise.

Plussat: Staff very helpful and friendly

Miinukset: Property was rundown and poorly managed. Repairs and upgrades long overdue

Miinukset: The room. It would need a little upgrade.

Plussat: It's mostly clean

Miinukset: One pillow cover was dirty. And location was little shady. Other than that every was great.

Plussat: The rooms were comfortable, pario doors led to parking spots. Super convenient. And they still have a full bath.... that is hard to find anymore.

Miinukset: Considering the times, Covid.19, I didn't feel they were being as meticulous as they should. The clerk did not wash her hands when handling my credit card or the card keys.

Plussat: -We liked the close proximity to hwy 11 and the complimentary breakfast

Miinukset: -we discovered food on the carpet in the room -the front desk staff were not as friendly as other hotels we've stayed at -everything used from cups, plates and cutlery at the complimentary breakfast was disposable which is terrible for the environment

Plussat: The bed

Plussat: breakfast was great! we ate our dinner meal each night in the common area which was nice to have as well. staff were extra helpful in providing plates and utensils when needed as well.

Plussat: Breakfast

Miinukset: Dirty room

Plussat: Room size.

Miinukset: Cold pool. We stayed last year. Called this year before booking to ask if pool was hotter, she said it was, it wasn't.

Plussat: Nice Staff and Great Breakfast

Plussat: Clean!

Miinukset: Refresh the beverage centre in the lobby more often. I wish you had a hot tub. Heat the pool to a warmer temp in the winter.

Plussat: Breakfast was great. Beds are super comfortable!

Miinukset: Dirty washcloth on the shower curtain

Plussat: The newly renovated rooms were nice.

Miinukset: The hotel was under construction which we were not made aware of in advance. Hotel lobby completely torn up under construction. Concrete dust everywhere. No pool. No fitness room. Both under construction. Breakfast was terrible. Nothing edible.

Plussat: Super fast check-in. Breakfast was good.

Plussat: The room was very clean!!!

Miinukset: Staff could be a little nicer.

Plussat: A very nice set up at this hotel ... clean comfortable spacious room, very nice front desk staff, and a solid breakfast

Miinukset: Could have (maybe) had a better plowing job done on the front parking lot ... walking to front lobby a little challenging ... a small complaint

Plussat: Everything was excellent

Miinukset: I was not provided with wifi information. The hotel smells like stale smoke. The hotel itself, including the furniture is outdated and worn looking. THe meeting room we had did not have a garbage can and we were only provided with one room key.

Plussat: Looking for value and cleanliness found them both.

Miinukset: Thé girl at the desk was ok not overly friendly.

Plussat: The staff were amazing . They are dog friendly and there a is a in closed area for your dogs to go to the bathroom and have a run.

Miinukset: The tub didn't drain properly and the sink.

Plussat: The beds and linen are very comfortable.

Miinukset: The only reason it is not 10 out of 10 is due to how outdated the hotel is, otherwise good place to stay.

Plussat: Staff was fantastic - pet friendly- clean - very nice restaurant inside

Plussat: Check-in was excellent. We were treated very well and the desk clerk was very knowledgable.The room was perfect! Check-out went very smooth and desk clerk was very friendly. Overall great experience.

Plussat: It was easy to get to.

Miinukset: The room had laundry right beside it. There was mold in the bathroom. The couch was worn and was frayed.

Plussat: Enjoyed the Pool facilities. Accommodated a late check out.

Plussat: The Staff was GREAT!!!! I don't remember her name but the girl who checked me in was AWESOME! gave me great advice for food since the restaurant was closed when we got settled in.

Plussat: Location was good for our drive home from Michigan to Port Hope, Ontario. Restaurant was excellent both dinner and breakfast were great and the staff very good and very nice.

Miinukset: This is a pet friendly hotel which we did not know and our rooms were near two dogs - barking. Air conditioner very noisy People running in the hallway above us for over an hour before something was done. Fight in the room next to us at 2:30am and 3am

Plussat: Great hotel. Very nice staff

Miinukset: no

Miinukset: our room was not ready

Plussat: I loved seing the deer in the back yard

Miinukset: Had booked two queen rooms and two double a long time ahead and did not get even one queen room

Plussat: The staff were quite accommodating and the restaurant was quitte good. Beds were comfortable

Miinukset: Not much attention to detail. No plug for the bathtub, no ashtray in the smoking room. We had booked a room with 2 double beds and got a room with one bed so we had to be moved far away from our travel partners

Plussat: Decent location staff was friendly

Miinukset: Bathrooms in rough shape

Plussat: Nothing.

Miinukset: It was dirty and old. The shower was mouldy. The air conditioner was so nasty, dust flying out and noisy.

Plussat: Location is excellent; right on Lakeshore drive with a bus line that brings you downtown. There are restaurants and bars within walking distance. Breakfast was included, nothing out of the ordinary but a nice hot breakfast buffet. The staff is very friendly and the price is exceptional. You feel comfortable and safe in this hotel

Miinukset: There are no negative comments I could make. This is a small hotel, and there is no elevater for the upper floor, but that is okay. In winter the hotel frequented by snowmobilers, but there were no problems with noice.

Plussat: Nice location,good breakfast

Miinukset: No

Plussat: The hot breakfast was fantastic!

Miinukset: The original desk attendant was not very interested in being of much help.

Plussat: Price and the included breakfast

Miinukset: We would like that at the breakfast, they would have hot chocolate, real maple sirop and real juice.

Plussat: Breakfast I liked

Miinukset: The price and not being charged service charged by making booking through CSR ?

Plussat: It sucked bag breakfast frozembagle. I loved the stay tho. The oatmeal good

Miinukset: The staff.... The nreakfast.... The assumption.

Miinukset: Bathroom was not the cleanest and pillows did not smell clean (smelled used).

Plussat: Very friendly women at the front desk

Miinukset: Nothing

Plussat: It is quiet and the staff is pleasant!

Miinukset: Everything is fine!

Plussat: Basics were good

Miinukset: Different bake goods being offered like muffins

Plussat:

Miinukset: The only complaint I had was that the air conditioner was old and didn't cool off the room very well at all!!! Other than that everything else was fine.

Plussat: some staff

Miinukset: The rooms had not been clean. Washroom was discussing. Dirty towels, blood on the walls. During this pandemic experience the rooms should be clean and sanitized. Will not recommend this hotel.

Plussat: The staff were friendly.

Miinukset: First room was not finished being cleaned . Second room had potatoe chips all over carpet and bathroom floor. Lots of light bulbs burnt out.

Plussat: Good location, easy to find

Plussat: The location was awesome.

Miinukset: When we arrived, the door staff tried to tell us there was a $250 deposit when it was not indicated in our booking agreement whatsoever. I had to argue with him that paying a deposit of $250 on a $80 room booking was ridiculous for a married couple on a house hunting trip checking in at 10pm at night. In the end he did end up waiving the fee. The towels in our room were dirty when we went to take a shower after checking in. Also in our bed, we found several long black hairs within the sheets. The breakfast was a joke. All they had was coffee. No food other than packets of jam and peanut butter.

Plussat: Bed was clean, so was the bathroom. Price was exceptional.

Miinukset: Cable not connected to the Tv. Remote did not work properly. Light bulbs burnt out. Very strange odour in public areas. Breakfast area was untidy. Selections offered were subpar. The only gluten free item was yogurt. NO FRUIT?

Miinukset: the manager did not give me a receipt for room 102 for my travel grant.

Plussat: Location

Miinukset: Somewhat noisy early on but quieted down.

Plussat: Location

Miinukset: No food

Plussat: Location

Plussat: Warm greeting, great location

Miinukset: no proper towels in the room, only hand and foot towels toilet was not flushed - had feces or vomit

Plussat: Yes ,

Miinukset: Breakfast

Plussat: Excellent service and friendly staff and owner went well beyond just making our stay enjoyable... will recommend The Sunset Inn to anyone ... great location... we will definitely stay there again...

Plussat: We were in a hurry to leave but the coffee and muffins and granola bars were a perfect quick takeaway. the owner was kind enough to call us about an envelope we left behind with info on the event we were going to.

Miinukset: Everything was great, especially how very clean the room was. the perfect quiet clean place to spend the night.

Plussat: We absolutely loved it here! Warm and cozy during the blustery cold of the season :)

Plussat: 2 WINE GLASSES , NICE BACK BALCONY OVERLOOKING THÉ LAKE AND beautiful SUNSET EVEN IN WINTER

Miinukset: Music Comming from next room. Seems To come in from the cornors of thé wood wall.

Plussat: Very friendly and accomodating.

Miinukset: Parking was a little tight and could have been tricky with a full house.

Plussat: Super friendly and great staff. The room was spotless and clean. It was a great stay!

Plussat: I would give this place top rating EXCEPT for the shabby treatment at breakfast. That being said, the room was surprisingly huge. The bed was very comfortable. And, most importantly, it was very clean.

Miinukset: I would give this place top rating EXCEPT for the shabby treatment at breakfast. I just began eating when the staff, WITHOUT SAYING A WORD (strike one), packed everything up. More people arrived but were turned away. It was a holiday Monday but the staff insisted on regular work-week hours for the breakfast (strike two). The management at this place needs to be aware that holiday weekends bring in extra business: treat us right and we will return. Instead of locking me in for future trips I will definitely shop around for other options.

Plussat: Location and accommodations were nice.

Miinukset: The bed was uncomfortable, too hard.

Plussat: Accessible and great free breakfast

Plussat: Breakfast

Miinukset: I booked and paid for a queen bed got a double bed ..not impressed

Plussat: Courteous staff.

Miinukset: Breakfast was cold. Too little staff in the evening.

Plussat: the staff was always very kind and nice and I spent a fantastic week

Plussat: great friendly service

Plussat: Everyone was so nice and the room was nice and clean. Stayed only one night for Air Cadet Graduation.

Miinukset: Little kiddies running up and down the halls late at night. Stupid parents.

Plussat: Never stayed at a college residence before, definitely a good deal! Was clean and comfortable!

Plussat: Nothing

Miinukset: Yes, I did not know it was a student dom. They did not mention it in the advertisement. There was no cable no phone in the room to reach the front desk an too fare to walk to the restaurant

Miinukset: There were no phones and we did not own a cell phone so we were without prompt communication

Plussat: Clean

Miinukset: No microwave

Plussat: we cooked our own(kitchenette) diner and breakfast(a must for us) The free coffee was a nice touch.

Miinukset: All was good, as expected

Plussat: Location to the venue we were attending

Miinukset: Bed was soft Food was way over cooked or poor quality Stale muskie smell in some of the hall ways

Miinukset: Our room was on the first floor (lower level) and it was so cold. Heat was all the way up.

Plussat: The hotel was close to the field for our tournament and because it had a pool.

Miinukset: I booked because it was close to the field for our tournament and because it had a pool. The pool was disgusting and the so called hot tub was revolting. The hotel was clean but needs a serious update and overhaul

Plussat: Trail access and gas and food across the street

Plussat: Size of room. Refrigerator and microwave. Heated pool.

Miinukset: The room did not feel clean. Old furniture. Tv was snowy. Bathroom had a lot of mildew. It wasn't close to the hockey rinks.

Plussat: Nothing. Horrible

Miinukset: Everything. Was horrendous

Plussat: The jacuzzi tub

Miinukset: The room was dirty. Screens ripped in windows. Outdated room ripped curtains. Wall paper peaking off. Water damage. Toilet was leaking every flush on the floor. Lamps not working

Plussat: was close to where we had to go and do

Miinukset: Did not like the food very poor food

Plussat: Beautiful location on lakefront. I was not informed about hotel amenities, so not sure if there was breakfast or not, but free well lit parking was available.

Miinukset: It was on far side of North Bay, about 25 minutes past my destination. Room appeared clean, however linens were extremely wrinkled which made them appear questionable. There was mold on bathroom walls. The internet was sporadic.

Plussat: The bed linen was clean.

Miinukset: The cleanliness of the bathroom ( lots of hairs in and around tub, tub was clogged, floor was dirty) Coffee pot wasnt washed, thermostat was defective, no heat coming out, when on high, the fan would stop.

Plussat: When needed staff was eager to help

Plussat: The bed was very comfortable

Miinukset: There were dirty q tips in the bathroom

Plussat: Everything was very good. Clean, comfort. Good location. Comfortable bed (a little bit too soft, but it is OK). Friendly staff.

Miinukset: Nothing.

Plussat: It was very nice. The floor was nice wood throughout but I am old school & prefered a rug floor : )

Plussat: The room was super clean and large enough to accommodate all of us. The property itself is well maintained and quiet.

Plussat: The staff was friendly. The rooms were very clean and welcoming.

Plussat: Always super clean and comfortable!

Plussat: Cleanliness in room and bathroom are excellent also situated in a very quiet area and at a very good price.

Miinukset: the toilet was very noisy, which was never a problem before...

Miinukset: The front desk, let go our reservations before we got there, and gave us a smaller room with higher rate. that was the only thing I didn't like.

Plussat: The rooms were very clean and the staff was very accommodating (we were travelling with a pet). Pleasantly surprised by this place.

Miinukset: Cleanliness was sub par. Coffee left in decanter from previous guests, floors were not clean.

Plussat: Room was clean and comfortable. Owners were pleasant.

Miinukset: There were no amenities nearby for example no restaurants. Motel is too far out of the city and the highway to the city is closed between the hours of 10 pm and 6 am so if you want to have a meal, bring it with you

Plussat: Nice location. Clean. Friendly.

Miinukset: I don't know.

Plussat: That we were able to check in late. And the staff was friendly

Plussat: Everything was perfect!

Miinukset: There was nothing I didn’t like

Plussat: The room was clean and the bed was comfortable.

Miinukset: I had called the motel a couple of times on the evening of arrival, to let them know when we expected to get there. When we arrived, the heat was turned off completely and it was cold in the room (about 10 degrees C) since it was very cold outside (around -28 degrees C). I would not expect to find no heat in a room even if we had just selected the motel on the road; even more so since we had a reservation. We had to keep our coats on for about 20 minutes until the room warmed up enough to take them off. This was not what I expected!

Plussat: It is low cost but an excellent location for what we needed this time.

Miinukset: To be low cost, of course, everything is maintained only well enough to be operable.

Plussat: Much

Miinukset: Coffee maker in room..For tea/coffee would be good to put there. Dog fee inform on pre- booking of that fee as some places include it in total booking fee for boarded extra charge. Reasonable though, so still good

Plussat: Inexpensive and clean.

Miinukset: The "breakfast" is very limited and minimal. Its a table in the covenience store.

Plussat: very old, spider webs on drapes, carpet torn,

Plussat: Clean room and bathroom, perfect heating, comfortable bed, friendly staff, daily cleaning, good location, great value of money.

Miinukset: Uncomfortable pillows, poor breakfast.

Plussat: It was very nice feel to it staff was very nice say hi good morning when passing by. Went out of there way for us we missed the breakfast they cancelled it because of covid19 but the lady at the front made a whole pot of coffee for us then called our room to let us know it was ready .she really didnt have to do that but it was nice that she did. Really enjoyed our stay and will be staying there when ever we are in north Bay.ont

Miinukset: Room could have been a bit bigger

Plussat: The motel staff easily accommodated our late check in and bringing our pets was no issue. The facilities were clean and appeared well maintained. The continental breakfast was simple but honestly more than I expected, as other motels I've stayed at don't have this feature. Bagels, cereals, apples, bananas, coffee and tea, pretty standard but was a nice convenience in the morning.

Miinukset: My biggest complaint was the mattress, maybe it's just my preference, but I found it fairly uncomfortable.

Miinukset: Slightly dated

Plussat: The room was very clean. The beds are very comfortable. The price is great and the service was very friendly.

Miinukset: Nothing.

Plussat: Extremely clean, very accommodating hosts we locked ourselves out by accident and they helped us quickly!!

Plussat: Clean, Comfortable reasonably priced.

Plussat: Very clean comfortable room for a one night stay.

Miinukset: No breakfast.