North Bay hotellia

Plussat: Cleanliness , location ,

Miinukset: The fact that one more woman decided to join us and they charged me 10.00 more even though the room had 2 double beds. I'm sure that if at time of booking and I imputed 3 guests the room charge wouldn't have increased.

Plussat: There was the option to take coffee/tea, muffins, cookies, granola bars and fruit on a tray from the reception to the room for breakfast. This was very convenient. The location at Lake Nipissing was nice. Though the space was limited there ws a small beach and a dock. Walking out the dock you got a much better impression of the lake. Sunset Park is close. A 500m walk brings you there. There is a beach as well and some nice rocks. It is a peninsula and so you get a great overview. 2 restaurants are close. The white Owl's waitress was very cooperative to serve a fast small supper. People who love to take their time for eating out will enjoy their dinner there.

Plussat: Beautiful location on the lake, nice cozy rooms, lots of shopping close by.

Miinukset: I feel the rating used on the internet related to summer conditions. This is not a suitable winter stay. Our room was very cold when we arrived and the heat should have been adjusted after it was cleaned before we arrived, We reset the thermostat and left for several hours before returning for supper at the White Owl Bistro. The room was still cold and we went to bed early mostly to keep warm. I do not feel that the building is up to winter standards and would not recommend it to anyone except for summer when it really would be "superb" as advertised.

Plussat: I have stayed so many times in North Bay and somehow missed this "Gem" of a place. Very helpful and friendly staff. Will be my go to spot from now on!

Plussat: It felt like a little cottage getaway. Would love to go back in the summer. The staff, cleanliness, log walls and wood beams created a nice ambiance for a family weekend hockey trip. Will definitely book again.

Plussat: Very clean, good breakfast,good wifi, quiet

Miinukset: We had the king suite which has a kitchenette including fridge, Stovetop, pots and pans, plates, cutlery, microwave...implying that it should be possible to create a meal for 2 people....but there is only one chair (an office chair) in the room along with a small table. We inquired about getting a 2nd chair (even a folding chair) but we were told this was not possible. Apparently, the queen suites do have 2 chairs with the table, but they were sold out. Also, a coat rack near the entrance door would be a great addition to this room as you have to walk to the other side of the room near the bathroom to hang up your coat..not very practical.

Plussat: The view of the lake and the shower.

Miinukset: Food consistently; was either overcooked or undercooked. Thank gosh for waffles. All the utensils had water spots all over them. Pool was missing tiles and the maintenance doors had rust on the bottom of them. Soap dispenser at the pool was empty for over 12 hours.

Plussat: I booked a last minute room over the long weekend. The rate was great, the hotel was amazing, and the staff at the front desk were wonderful! I would definitely stay again.

Plussat: The room was very spacious and nicely decorated. Pool was nice.

Miinukset: The location wasn't in a great spot in town, but felt safe during our stay.

Plussat: Suite was a nice size with an amazing kitchen Comfortable bed Lots of lighting

Miinukset: Hallways need to be cleaned/ vacuumed Stains on the ceiling looked like a previous leak that wrecked the floor and it was just a quick coverup with carpet Couch was like a brick in room 518 Room heater occasionally worked and made a lot of noise

Plussat: Coffee was great.

Miinukset: The breakfast items were not plentiful after 9 am and not replenished.

Plussat: I like the room layout and separate bedroom aspect

Miinukset: There was dirt up under the lip of the sink that fell into the sink as we used it

Plussat: I like everything about the room

Plussat: The staff are always so friendly when I stay there, we even got a bonus upgrade for this stay, and we were treated so well. The rooms are always very clean,and the breakfast fantastic, with great choices and breakfast area so well kept.

Miinukset: nothing

Miinukset: Hot tub at the pool would be nice but not complaining.

Plussat: Pool was very clean. Great free breakfast with lots of options. Staff were all friendly and helpful. Would definitely stay here again!

Plussat: We really enjoyed the hot tub jacuzzi and bed.

Miinukset: Just a typical hotel

Plussat: The waffles were good, big room. Cozy bed

Miinukset: The breakfast was very limited for a picky eater like me, No hot tube Small pool.

Plussat: La chambre était très propre et grande, nous avons adoré!

Plussat: No issues good staff

Plussat: Great staff very attentive

Miinukset: Great stay

Miinukset: The pillows to flat

Plussat: great hotel for the price

Miinukset: not a thing

Plussat: Friendly and helpful staff.

Miinukset: No table in the room

Plussat: This hotel should be at least four stars...it is a beautiful building, convenient area to find, the front desk staff was so very helpful, even allowed us in early, the breakfast was outstanding both days and our room was perfect. Am allergic to pets..

Miinukset: Not one thing....the food, the room, staff......everything was wonderful. ........

Miinukset: Slightly dated

Plussat: Washroom was clean and bed was very comfy.

Plussat: Very clean comfortable room for a one night stay.

Miinukset: No breakfast.

Plussat: When needed staff was eager to help

Plussat: It was very nice. The floor was nice wood throughout but I am old school & prefered a rug floor : )

Plussat: The room was super clean and large enough to accommodate all of us. The property itself is well maintained and quiet.

Plussat: -We liked the close proximity to hwy 11 and the complimentary breakfast

Miinukset: -we discovered food on the carpet in the room -the front desk staff were not as friendly as other hotels we've stayed at -everything used from cups, plates and cutlery at the complimentary breakfast was disposable which is terrible for the environment

Plussat: The bed

Miinukset: Le seul commentaires négatifs est la location de film dans votre hôtel. Pour acheter un film dans un commerce coûte environ 20 $ et dans votre hôtel vous faites la location à 19,99 $, je trouve que c'est exagéré.

Plussat: breakfast was great! we ate our dinner meal each night in the common area which was nice to have as well. staff were extra helpful in providing plates and utensils when needed as well.

Plussat: Room size.

Miinukset: Cold pool. We stayed last year. Called this year before booking to ask if pool was hotter, she said it was, it wasn't.

Plussat: Nice Staff and Great Breakfast

Plussat: Breakfast was great. Beds are super comfortable!

Miinukset: Dirty washcloth on the shower curtain

Plussat: Staff were very pleasant and easygoing and I really appreciated the ear plugs (and soap from Bath and Body Works is awesomeasy! )

Miinukset: The eggs were kind of weird tasting at breakfast...

Plussat: The newly renovated rooms were nice.

Miinukset: The hotel was under construction which we were not made aware of in advance. Hotel lobby completely torn up under construction. Concrete dust everywhere. No pool. No fitness room. Both under construction. Breakfast was terrible. Nothing edible.

Plussat: Staff..breakfast...cleanliness very

Miinukset: Noisy till midnight,overpriced,,no break for seniors

Miinukset: The pool was alot smaller than expected, I need to call down for clean sheets because ares were very dirty!

Plussat: The room was very clean!!!

Miinukset: Staff could be a little nicer.

Plussat: Clean, good value for price

Miinukset: The breakfast wasn't great.

Plussat: Good location for what we wanted to do.

Plussat: Great location on lakeshore

Miinukset: Construction surrounding the hotel

Miinukset: Clean

Plussat: Breakfast and ground floor

Plussat: Cleanliness.

Plussat: The beds are comfortable and the TV is ohk and the service is great too

Miinukset: They should give lunch or super to customers

Plussat: Hot breakfast free

Miinukset: Everything was good

Plussat: It wasn't continental and provided some options other than carbs... thank you.

Plussat: Overall it was good

Miinukset: More pastry optiond

Plussat: Super nice suite

Plussat: Nothing

Miinukset: Yes, I did not know it was a student dom. They did not mention it in the advertisement. There was no cable no phone in the room to reach the front desk an too fare to walk to the restaurant

Plussat: Everyone was so nice and the room was nice and clean. Stayed only one night for Air Cadet Graduation.

Miinukset: Little kiddies running up and down the halls late at night. Stupid parents.

Plussat: Never stayed at a college residence before, definitely a good deal! Was clean and comfortable!

Miinukset: There were no phones and we did not own a cell phone so we were without prompt communication

Plussat: Clean

Miinukset: No microwave

Plussat: we cooked our own(kitchenette) diner and breakfast(a must for us) The free coffee was a nice touch.

Miinukset: All was good, as expected

Plussat: Everything was excellent

Miinukset: I was not provided with wifi information. The hotel smells like stale smoke. The hotel itself, including the furniture is outdated and worn looking. THe meeting room we had did not have a garbage can and we were only provided with one room key.

Plussat: Looking for value and cleanliness found them both.

Miinukset: Thé girl at the desk was ok not overly friendly.

Plussat: The staff were amazing . They are dog friendly and there a is a in closed area for your dogs to go to the bathroom and have a run.

Miinukset: The tub didn't drain properly and the sink.

Plussat: The beds and linen are very comfortable.

Miinukset: The only reason it is not 10 out of 10 is due to how outdated the hotel is, otherwise good place to stay.

Plussat: Staff was fantastic - pet friendly- clean - very nice restaurant inside

Plussat: The location was good, the pool was deep enough to swim. I would like to see some picnic facility at the rear of the parking lot.

Miinukset: No free breakfast!

Plussat: Check-in was excellent. We were treated very well and the desk clerk was very knowledgable.The room was perfect! Check-out went very smooth and desk clerk was very friendly. Overall great experience.

Plussat: Enjoyed the Pool facilities. Accommodated a late check out.

Plussat: The Staff was GREAT!!!! I don't remember her name but the girl who checked me in was AWESOME! gave me great advice for food since the restaurant was closed when we got settled in.

Plussat: Location was good for our drive home from Michigan to Port Hope, Ontario. Restaurant was excellent both dinner and breakfast were great and the staff very good and very nice.

Miinukset: This is a pet friendly hotel which we did not know and our rooms were near two dogs - barking. Air conditioner very noisy People running in the hallway above us for over an hour before something was done. Fight in the room next to us at 2:30am and 3am

Plussat: Great hotel. Very nice staff

Miinukset: no

Plussat: Great staff and the room was very comfortable...

Plussat: Clean room. Cold AC. USB plugs are plentiful. The breakfast was amazing. Lots to choose from and not many people to make the food disappear to quick.

Miinukset: Slippery tub. Normal since it is a tub. So I added it since there is nothing else I didn't like.

Plussat: The staff was very friendly. There were free newspapers in the lobby. It was very clean. The bed was VERY comfortable. Great shower. Excellent continental breakfast. Highly recommend staying here. Excellent value for your dollar.

Miinukset: For where I was going on the 16th, location was a little awkward only because I was not familiar with North Bay. Not really a negative. It's always a little awkward trying to find an unfamiliar place in the dark

Plussat: Didn't have a chance to eat.

Miinukset: The fridge in the room was being defrosted...there for could not use to put items that needed to be in fridge.

Plussat: I found the staff very helpful with my questions and minor concerns (upgrading room, keycard not working).

Plussat: The bathroom door squeaks.....not good in the middle of the nite when partner is sleeping!!

Miinukset: Heating system was very loud. Woke me up all through the night

Plussat: Hotel had everything needed - easy layout for parking, complementary continental breakfast, TV/microwave, fast wifi, etc.

Miinukset: The breakfast could offer some more variety but everything provided was delicious and a very nice touch with the fresh fruits!

Plussat: After being upset at check in it ruined he rest of our 4 night stay.If I was able to cancel I would have. Internet was good. Staying 1 night would be ok If nothing else available.

Miinukset: Upon check in front clerk was not customer friendly.. We were booked into a single room with cot.it was not acceptable. After 2 hours Of stress finally managed to talk manager into another room. Stayed 4 nights ....no room service on 3rd night.

Plussat: It's mostly clean

Miinukset: One pillow cover was dirty. And location was little shady. Other than that every was great.

Plussat: clean,bright.

Miinukset: no

Plussat: All the staff were friendly, accommodating & experienced great customer service! The Breakfast was great and quite a variety including a hot meal of eggs & sausage & waffles. Very satisfied. Clean & smokefree.

Miinukset: We found the toilets low & small and countertop on the sink was a bit too high. With a bad back there was nothing to hang on to, to lower myself. This was a standard 2 Dbl.bed room. Upgrading to higher toilets would be extremely nice. We are seniors.

Plussat: Accessible and great free breakfast

Plussat: Breakfast

Miinukset: I booked and paid for a queen bed got a double bed ..not impressed

Plussat: Room clean. Beds comfortable. Bathroom clean. Complimentary breakfast very good, great selection. Parking outside room great.

Miinukset: We have stayed in hotels in Florida, Vermont, Vancouver, Italy, Kingston, Kincardine, etc & have NEVER received such below-standard check-in service at any other hotel as that from Comfort Inn Airport, North Bay. Desk attendant (Karen) was abrupt and non-welcoming. i.e. we asked if a certain street was near the hotel, her response: 'yep'. We did not read fine print re check-in at 3:00. Arrived at noon. We did not receive any reassurance that they will check us in asap, only felt that we were an imposition & told numerous times that 'checkout is at 11:00 & they are still cleaning the rooms". After 30 minutes sitting in the sparse lobby, we were told to come back in 1.5 hrs, your room will be ready. If it hadn't been so late, we would've cancelled our reservation and gone elsewhere. ALSO - my relative was standing BESIDE ME at desk while signing in. Karen asked ME (nodding towards this relative) "what's her name?" That was beyond rude! You address customers directly & cordially. I did not respond to this rudeness, my relative did & gave her name. Perhaps KAREN was having a bad day, perhaps she was upset in that we arrived early, I can appreciate that, but in the hospitality industry, clients/customers are treated politely & respectfully. AND the patio door is sticky, difficult to open. Would NEVER stay there again and hope that our check-in treatment was an exception to the rule.

Miinukset: Very noisy. Barely got any sleep. The staff was good but we had a room next to the front desk and breakfast area and the voices of the staff seemed very loud. The hallway seemed to be the meeting place for staff but I do think that the issue is the thickness of the walls.

Plussat: good location; pet friendly.

Miinukset: Hot water for tea was lukewarm; no coffee at 9 am.

Plussat: Beds and shower were the only thing that were satisfactory. Breakfast was satsifactory.

Miinukset: Room was not upgraded in years...old heater that didn't work and noisy...lighting in washroom was dim and noisy fan that you couldn't shut off. Rug was damp and old. Would not stay again.

Plussat: location, rate and ease of booking

Miinukset: Lighting in parking lot

Plussat: Location and price

Miinukset: No pressure in shower and it leaked and sprayed everywhere. Jacuzzi tub was small. TV was confusing.

Plussat: Very clean. Prompt service from front desk for extra bedding and towels.

Miinukset: They need to have a link on the phone to front desk. Bath tub needs hand rail for elderly or disabled.

Miinukset: The front desk, let go our reservations before we got there, and gave us a smaller room with higher rate. that was the only thing I didn't like.

Miinukset: I found days old food in oven while I was trying to warm up There was no blanket for pull out couch I have disability I was always stumbling over worked floors

Plussat: The rooms were very spacious

Miinukset: The wi-fi was very slow Very hard to control heat

Plussat: The rooms were very clean and the staff was very accommodating (we were travelling with a pet). Pleasantly surprised by this place.

Plussat: Nothing.

Miinukset: It was dirty and old. The shower was mouldy. The air conditioner was so nasty, dust flying out and noisy.

Plussat: It's only redeeming feature was its location - close to the park on the lake and close to some decent restaurants.

Miinukset: Dingy room, not enough towels, (one had a dirty mark on it), had to ask for more. So-so breakfast, no butter!!

Plussat: Price and the included breakfast

Miinukset: We would like that at the breakfast, they would have hot chocolate, real maple sirop and real juice.

Plussat: The hot breakfast was fantastic!

Miinukset: The original desk attendant was not very interested in being of much help.

Plussat: Large room. Pet friendly rooms. Good breakfast. Very pleasant staff.

Plussat: Decent location staff was friendly

Miinukset: Bathrooms in rough shape

Plussat: Good room for the price. Clean, my biggest thing with hotels is feeling okay getting into the bed, this hotel was clean so I was okay.

Miinukset: A little dated and out of the way but, hence the price.

Plussat: Clean and comfortable bed.

Plussat: Easy checkin, rooms clean.

Miinukset: Breakfast was cold but ok just the same.

Plussat: Nice location,good breakfast

Miinukset: No

Plussat: Hot breakfast and the staff was so pleasant

Miinukset: Nothing

Plussat: Close to highway and restaurant

Miinukset: The air quality in the room was below average. The hotel had been renovated recently, however the air conditioning was not, room smelt musty

Plussat: Welcoming staff! For an older building it is very well kept. Very clean rooms and sparkling clean bathroom. Everything you need while on the road. Fridge. Coffee maker, microwave and Satellite TV. if your traveling on a budget. This is the place to stay overnight!

Plussat: Nice location. Clean. Friendly.

Miinukset: I don't know.

Plussat: Room was clean and comfortable. Owners were pleasant.

Miinukset: There were no amenities nearby for example no restaurants. Motel is too far out of the city and the highway to the city is closed between the hours of 10 pm and 6 am so if you want to have a meal, bring it with you

Miinukset: Cleanliness was sub par. Coffee left in decanter from previous guests, floors were not clean.

Miinukset: Room dirty,old food left in refrigerator,sheets dirty as well as Towels room 9

Plussat: Everything was perfect!

Miinukset: There was nothing I didn’t like

Plussat: That we were able to check in late. And the staff was friendly

Plussat: It is low cost but an excellent location for what we needed this time.

Miinukset: To be low cost, of course, everything is maintained only well enough to be operable.

Plussat: n/a

Miinukset: Nicer lighting. Brighter decor.

Plussat: Much

Miinukset: Coffee maker in room..For tea/coffee would be good to put there. Dog fee inform on pre- booking of that fee as some places include it in total booking fee for boarded extra charge. Reasonable though, so still good

Plussat: Inexpensive and clean.

Miinukset: The "breakfast" is very limited and minimal. Its a table in the covenience store.

Plussat: very old, spider webs on drapes, carpet torn,

Plussat: It was clean and cheap. Sat outside and fed a skunk in the evening and fed the ducks in the morning.

Miinukset: There was no coffee machines in the room and nobody at the office after 11pm. Continental breakfast was bagels or cereal, no juice. The motel did not even have WIFI. No second lock on the door. Very old.

Plussat: The bed was nice and comfortable. The washroom was bright and clean. Motel was easy to get to. Friendly young girl checked us in.

Plussat: The motel staff easily accommodated our late check in and bringing our pets was no issue. The facilities were clean and appeared well maintained. The continental breakfast was simple but honestly more than I expected, as other motels I've stayed at don't have this feature. Bagels, cereals, apples, bananas, coffee and tea, pretty standard but was a nice convenience in the morning.

Miinukset: My biggest complaint was the mattress, maybe it's just my preference, but I found it fairly uncomfortable.