Front desk gave other guests access to my room; bag was taken!!!
Front desk gave other random guests access to my room who took my luggage. Luggage was not returned until I put pressure on the front desk to find and return it. Outrageous! Never will return here.
Great location, clean, safe and cheap
Rooms appear to have been remodeled, very clean, appreciate the free parking, free internet and free breakfast. Location right off highway and prices are excellent. There was a mix up with reservation and agoda company but hotel's friendly and welcomig staff were able to rectify it quickly.
Wonderful place to stay!
Stayed here overnight for a concert. Everyone was friendly and helpful. Very attentive to the needs of the people staying there. We'll lit parking, and all the things you'd find in a larger hotel. Breakfast was fantastic!
The room and facilities seemed very new and were quite nice. Our room request was honored and we were given a quiet room on the back side facing church property. We saw grass and pine trees out our window - very pleasant! I checked out the fitness room and had every intention of using it but chose to sleep in a bit later instead. It had very nice, new equipment that worked well when I tried it out.
While the binder of information was helpful, we had to go down and ask for a TV channel guide. I would recommend that it be put in the binder with the other info.
The shower head was nice... Oh, and Ghostbusters was fanfreakingtastic!!!
The length of time it took to check in! We arrived at 1:10 a.m. and got into our room at 1:30... Really??? There is no elevator at this 2 story motel!!! Upon walking into the lobby to check in I was met with the odor of marijuana and curry...Yummy! I reserved a king bed/non-smoking room. We were put in a double queen/smoking room. I was not asked if this change was acceptable. We pulled the bedspread and top sheet back on the bed closest to the heater/ac unit and found a large wad of black hair on the sheet. When we checked out the following morning I brought it to the attention of the desk clerk. No apology or discount was offered. I then asked for a paid reciept. The desk clerk told me she could not give me a paid reciept. For being in the room for less than 8 hrs (time change that morning), it was a very bad expierence and I would not recommended setting foot on this property!!!
Best Western Sherwood Inn & Suites sijaitsee keskustassa, ja McCain Mall 3 minuutin ajomatkan päässä ja River Market District 8 minuutin ajomatkan päässä. Käytössäsi on ilmainen kiinteä internetyhteys, ympäri vuorokauden auki oleva business center ja express-sisäänkirjautuminen. Palveluihin kuuluu ilmainen pysäköinti.
Perustuu 345 arvosteluun
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Best Western Sherwood Inn & Suites on toteuttanut seuraavat toimenpiteet:
Päivittäinen siivous, saniteettituotteita saatavilla enemmän.
Aulassa mahdollisuus fyysiseen etäisyyteen.
Minimaalinen yhteys hotellin henkilökuntaan ja muihin vieraisiin.