Obernai hotellia

Miinukset: Sad and cold welcome by the hotel receptionist! The room had less square meters than set at the hotel website (Executive room). The hotel tried to sell us a bigger room, but we did not accept.

Plussat: The architecture is superb!

Miinukset: Nothing

Plussat: It is a very comfortable and nice place. Thanks to a tasteful decoration and small details you feel really cosy, even though the room equipment seems to be a bit old. You find everything you need to relax: starting with an elegant spa, through a comfortable room with a balcony and a small sitting zone (we had a regular double room), finally finishing at the stylish bar.

Miinukset: What I didn't like is the lack of manners in the sauna zone. Tha majority of guests didn't follow even the basic rules: I don't speak about using the swimming costumes in the sauna, as I know this is the cultural thing, but they were often using the sauna without any towels, coming in completely wet, taking no shower afterwards and going directly to the swimming pool.... I would maybe recommend to put a kind of pictograms at the entrance to educate the users a bit...

Plussat: Perfect place to relax for few days. We went to the spa every day between 12-2pm and we had the all place to ourself.

Miinukset: Nothing

Miinukset: The stairs to the room.

Plussat: Rooms were spacy and comfortable. Good taste.

Plussat: The location was very central to everything. The staff was very friendly and helpful. There was a lot space for private parking.

Miinukset: The garden is very small and not as advertised. The room was hot and stuffy. It was very difficult to find the address.

Plussat: Splendid Decor throughout. Impeccably clean, a testament to the hard working staff. Beautiful pool.

Plussat: This is an excellent hotel in all respects

Miinukset: Nothing!

Plussat: Good Breakfast, excellent location. very comfortable and well-appointed room.

Miinukset: The restaurant was already fully booked for dinner when we arrived - probably our fault for not booking in advance. However, the staff were very helpful in recommending an alternative and booking a table on our behalf.

Plussat: BREAKFAST is ok location is less very small and tables close to each other

Miinukset: entrance can be a bit more representative same with reception !

Plussat: Location helpful staff

Miinukset: Nothing

Plussat: We had a lovely balcony that overlooked the next towns along the route du vin where we could enjoy the remains of the day. The shower was fabulous with lots of water pressure and steady temperature. The beds were comfortable.

Miinukset: Personal preference really - I prefer rolls of toilet paper rather than the single sheet dispensers but that could be a regional thing as I found many WC in this area had a similar dispenser. Also, it would have been great to have a sink in with the toilet which was in a separate room from the shower.

Plussat: This French property is elegant and typically Alsatian in decor. It is located in a very small village among acres of vineyards with fabulous views of the Black Forest Mountains, Germany across the Rhine River in the distance to the east and is near the Alsace Vosges Mountains located along the Route des Vins by the hotel. The hotel dining room is excellent (food and service) and is located across the tiny village street from the hotel building. Everything about this hotel and restaurant is perfection. It is probably one of the most special properties, where I have had the privilege to stay and dine. All the staff are attentive and friendly. Tanya was truly wonderful to me when I arrived at nearly closing time after a long day of travel by plane and a 2.5 hour drive to Itterswiller by car from Frankfurt. Her help and kindness made the difference after a stressful day and was a perfect beginning to a lovely stay at the Arnold.

Miinukset: No complaints

Plussat: The staff, how beautiful and quality of the hotel. Superb location.

Miinukset: Nothing

Plussat: Good breakfast in an amazing room, comfortable and relaxing area. An amazing position with the best view of Alsace. The Staff was kindly but too local.

Miinukset: The room in old fashion with a different style and a bit cold.

Miinukset: The view was beautiful. The staff were so helpful and friendly.

Plussat: We love the situation of the Hotel beautiful views, we had eaten twice at the restaurant in previous years and decided it would be a good place for a 2 night stopover We had requested a balcony but got a ground floor room with a patio overlooking the vine yards we were a little disappointed at first but the room was very quite and traditionally furnished with a spacious shower room The first night we slept so well we missed breakfast We had dinner in the restaurant good choices on the menu and very good wine, be aware the food is hearty A good selection at breakfast but could be displayed better as I missed the blueberries at first A very good stay

Miinukset: The shower had no screen or curtain a impossible to shower without the floor getting wet WiFi a bit intermittent

Plussat: Location. Staff. Ambiance

Miinukset: Room was very cold and heating insuffcient.

Plussat: From the moment we checked in to the moment we checked out the staff was very friendly and helpful with making dinner reservations, giving advise on wine tastings, and even proving change.

Plussat: The property is right in the middle of the town. Very clean and comfortable. Own garage to safe lock our bikes

Plussat: Clean, small lovely hotel. It’s our second time in this Hotel and we probably come back again:)

Miinukset: The minibar prices aren’t reasonable

Plussat: Very clean Quiet location, but in town center We had a private sauna

Plussat: They let us stayed in Hotel Le Colombier since this Le Pavillon 7 is annex of that hotel. Breakfast, fantastic. Services, fantastic. The room rate, fantastic. And staffs, fantastic. First of all, location is very nice. In the city center of Obernai, but just one street back of main square so even in the night it is not noisy. Staffs were all friendly and hostage. We had problem with air conditioner, and it was not fixed in first night. But they changed our room with upgraded room. Also even before we stayed, they had good suggestions to us. Everything was perfect. This is the hotel service we prefer.

Miinukset: Fortunately, we could stay in two rooms. First room was nice room but had a problem with air conditioner. In the bath room they had bath tub and toilet was different. Second room, we had been upgraded the room. But shower room was honestly down graded... no bath tub, shower room not blocked. It was really clean, and we had no problem to use. But only it was the thing we missed.

Plussat: Fantastic place, very central.

Miinukset: Our room was very comfortable but cleanliness wasn't as good as it could have been, shower tray wasn't clean and bottom of tiles were grubby.

Plussat: Location, size of room and it was clean

Miinukset: No proper shower and a bit cold even with heating on.

Plussat: Right in the centre of Obernai Pavillon 7 is a great place to stay. Comfortable and air conditioned our attic room, though not large, had a big bathroom from which we could see the church spire, the bedroom windows looked out to the brick wall next door. Although not a problem for us the room is accessed by two flights of spiral staircase. Our bicycles were secured in the garage of the hotel across the road where we checked in and breakfast is served.

Miinukset: the noise and the strong smell in the room

Plussat: The fact you are in the center of the city. This is really a great location. The breakfast was lovely.

Miinukset: The bells ringing 7AM in the morning a nit early.

Plussat: Great location, nice hotel and a good breakfast.

Miinukset: Loud, could here next doors conversations and outdoor traffic. Woke up a few time in night due to doors closing or banging.

Plussat: Immaculate, location, staff and superb to die for breakfast. Don’t miss it.

Miinukset: All 100%

Plussat: Great location for restaurants and sightseeing. Very central. Room had all amenities. Particularly liked the brand of soaps provided. Enjoyed our balcony. Rented their quality bicycles and rode to nearby towns on bike paths.

Plussat: Great location Very nice hotel Great breakfast

Miinukset: Nothing

Plussat: Good location, local design, cozy atmosphere

Miinukset: Parking problem

Plussat: staff was maximal kind and helpful

Plussat: This is a cosy hotel in the historical building, in the very heart of Obernai. Very clean (German style ;-), with very friendly and helpful staff and it is surprisingly only the three star place. If this hotel were in Paris that would be the 4-star place at least. Obernai is a great place as a starting point for trips around Alsace.

Plussat: Very clean, quaint and location to walk was good.

Miinukset: Parking was a bit of a hassle but doable.

Plussat: Fabulous location and very helpful staff

Miinukset: One of our rooms required going up a flight of stairs and our luggage was heavy

Plussat: Charming hotel. Perfect location. Great breakfast (not included in the price though). Nice beds.

Plussat: Great location. Free parking available very nearby. Elevator to access the upper floors.

Miinukset: Entry was a bit hard to find. Room was a bit small.

Plussat: The hotel situates exactly in the city centre. Nice enterior, clean and comfortable room.

Miinukset: We got a quite small - but comfortable - room. Unfortunatelly the breakfast was available from 7:30 only, but we had to leave at 7:00. There was a public concert on the square next to the hotel exactly on the same day when we stayed there but we have not been informed about it before.

Plussat: Perfect. Wouldn't ask for more.

Plussat: Located at the heart of Obernai cozy hotel with everything you need for a short stay. Highly recommend!

Miinukset: Sometimes I can hear my neighbors sneeze.

Plussat: Location, staff, cleanliness, and breakfast

Plussat: Breakfast was good with fast service. Location couldn't be more central, right on the central market square which is under renovation at the moment - the Thursday market has now been moved to the Ramparts for the next 2 years - it's wonderful!

Miinukset: Tiny separate toilet in the room.

Plussat: Good location, spacious room with nice view of the Place du Marché

Plussat: I have been in this Hotel before. I like it as it's right in the center of the city. Good, nice and clean usually for 1 nights stays.

Plussat: Very good restaurant and good quality food, good service and reasonable prices, hotel was clean and a reasonable breakfast was provided.

Miinukset: Hotel Location was on the edge of a small town, their wasnt constant reception staff on duty which made it a little inconvenient, thier was no baggage lift to the floor levels, strong arms wanted! Get out from the car park onto the main road was a little difficult as the entrance was on a road junction. The amount of road traffic noise can be a problem at certain time of the day during peak hours.

Plussat: Location

Miinukset: Old

Plussat: The location in the village of Ottrot is stunning and the place is just so friendly. The food was typical of the area ,Alsace, and very good as was the wine. The room was very comfortable with all the facilities you would expect. Lovely generous breakfast

Plussat: This place has the best restaurant in the town

Miinukset: The bed was 2 single beds pushed together which kept moving apart.

Plussat: Diner in the hotel's restaurant is very much recommended. Outstanding food. Make a reservation. Breakfast was also good.

Plussat: Everything about the place suits us fine, no rush no gimmicks, perfect

Miinukset: We have to admit we prefer the older rooms as opposed to the updated ones. They were more cosy.

Plussat: The family -staff - went far beyond expectations when we had a need to alter our plans, making phone calls for us and printing tickets. This hotel was one of the great finds of our travels.

Plussat: Comfortable and quiet

Miinukset: Tip: If the Ami Fritz hotel restaurant is closed, DO NOT go to the Hostellerie Chateaux restaurant opposite. It was VERY expensive and poor quality.

Plussat: We have stayed at this hotel before and our second visit was just as good as the first and can you believe we were given exactly the same room - 5 years later! It is a lovely building in a central location and the continental breakfast is also very good - we look forward to our next visit - but hopefully for longer next time!

Miinukset: Nothing

Plussat: Nice clean room nicely decorated. Great bathroom and in the city center.

Miinukset: I had a room on the ground floor overlooking the courtyard. Sadly the other guests where pretty loud and that was not pleasant.

Plussat: Helpful staff, very comfortable rooms, water available, comfortable beds and extra pillows available. Excellent breakfast and Coffee and tea and lib A

Miinukset: Bathroom facilities, shower door incorrectly fitted, unable to get in or out, waste pipe blocked, flooded shower tray, sewage waste came up and out into tray, staff have been advised. Other problems included no baggage lift to first floor, had to haul bags to rooms up steep narrow stairs, no help available. No car parking available close to hand.

Plussat: Central, but noisy location

Miinukset: To charge full price and provide a tiny attic room (the only way to get into bed was OVER the bed for one person); and that only after a room change from a tiny room with a very poor bathroom, and W C, was not even remotely satisfactory. Reception staff service was bare minimum. Not recommended, and will be avoided in future.

Plussat: Location and outdoor courtyard Good quality breakfast, nice coffee Secure parking available

Miinukset: Pillows need to be a better quality

Plussat: Very nice hotel and facilities. The room was recently renovated with a comfy bed and great bathroom. The shower was very good. The room had a minibar with some drinks which was very convenient. Nice swimming pool and cozy green area around the property. I did not have breakfast in the hotel, so cannot comment on that.

Miinukset: Nothing to complain.

Plussat: Lovely house with a pool and nice corner with seats outside. Breakfast typical French and very fresh. Dinner simply fabulous under the trees of a lovely patio at other hotel of the same proprietor. L’Ami Fritz

Miinukset: To our dismay we discovered that the airconditioning in our room made enormous sounds. It kept us awake for the rest of the night. We have told the proprietor and they will hopefully fix it. For us it was a bad night of sleep.

Plussat: It was nice.

Plussat: Outdoor swimming pool is very pleasant. Clean and well kept.

Plussat: Very comfortable rooms and dog friendly hotel with lovely pool, peace and quiet.

Miinukset: Superior room did not materialise, when challenged we were told one was bigger than the other. Poor management attitude.

Plussat: Breakfast was amazing with top-quality local products. Excellent location to visit the mountain and the vineyards around. Swimming pool in good conditions. Plenty of cosy common areas to enjoy some rest after a nice walk.

Plussat: Nice welcome, comfortable room and very nice pool.

Miinukset: Nothing

Plussat: Pool was great

Miinukset: Hard to find

Miinukset: We booked a room 2days in advance. The day we left, we called the property to check if everything fine. They confirmed and said that they are waiting for us no matter the time we arrived. When we finally arrived at the hotel at 11pm the receptionist told us that the reservation was cancelled due to insuficient funds on the credit card. I wasn't prevented about this situation and i find that highly upsetting. On the booking profile of the hotel, it is clearly mentioned that payments are made at the property. Because of the inflexibility of the staff we had to spend the night in the car wich is humiliating. By 5am i received an sms from your platform, wich said that my card was declined hours after the check in time. I also find this upsetting because normaly by courtesy for the client, the property or the platform should prevent the tourist about the incident and deal directly with him. To sum up experience was awfull, the hotel staff was unhelpfull and inflexibile and your platform did not manage this situation in the interesed of the tourist.

Plussat: The location was the best feature. Next the two male staff members (afternoon and night) were very nice and helpful. The woman (morning duty) was cold.

Miinukset: The rooms were absolutely minimalist! Bathroom: no facial tissue, lotion, hairdryer, no good lighting for makeup, no fan. There was a nice shelf for personal items. Breakfast: Left a lot to be desired; they had toast, second rate croissants, second rate rolls, second rate yogurt, ok juice, ok coffee. No cheeses or meats. Rooms: No luggage rack, very small hanger area, no dresser, very small built in table, tiny night stand, only two outlets for recharging, far from the bed. Everything was functional, just absolutely minimal. Loudness: windows needed thicker glass (all outside could be easily heard), everyone who entered the floor could be heard as the rooms had little insulation. It should be about 50 Euro per single/double room. I travel a LOT around Europe so this is a comparison to many places.

Plussat: Place, parking, quite,clean, croasant for breakfast almost near to highway and boulangerie next to plus very close to big supermarket

Miinukset: Small room ,1 towel only per person

Plussat: The parking area which we did not have to pay.

Miinukset: We paid for a 3 bed room, for 3 adults. There was a double bed and a bed ABOVE OUR HEADS. We had to pay for an EXTRA room so the 3rd person could sleep. Unbelievable. Breakfast was so poor. No cheese, no eggs, no ham, little bread. Just coffee, orange juice and other things. The lady in the reception was so unpolite. I will never ever go there again.

Plussat: Price location

Miinukset: Too basic

Plussat: New building with modern facilities. Free parking. Low price. Clean rooms.

Miinukset: Breakfast was poor. However for this little money it's barely could be better.

Plussat: I liked the location of this hotel, the property, free parking and 24h reception

Miinukset: I'm not sure about the man at the reception at my arrival. Nice stuff otherwise.

Plussat: New hotel Free parking Quite Clean enough

Miinukset: I dont know if there is bus station or other trabsportation.

Plussat: I liked the location of this hotel, the property, security, free parking

Plussat: At reception the first impression we received from Merlene was excellent, very professional, she was extremely helpful, friendly and welcoming, which really set a positive tone for our stay at this Hotel. The location was excellent, it’s within easy reach of the motorway and walking distance of the picturesque village of Obernai, or you can drive and park in the centre of the village as we did for a couple of Euro for a few hours. There is a petrol station nearby if you are travelling by car, also just a 2 minute walk from the Hotel is a Supermarket, two burger outlets, one well known, and a pizzeria, all very handy. The Hotel has a swimming pool which was being enjoyed by lots of the guests, there was even someone in it before 8am. The grounds are lovely, grassed and surrounded by trees, there’s plenty of chairs and loungers, it has two bars one outside the other inside, a table tennis table and a basketball net. We had a loft room with a balcony overlooking the pool and grounds, the balcony had a round table and two chairs, the room was very spacious. All very nice.

Miinukset: We liked everything, the only niggle is that we found the mattress slightly uncomfortable, it might be a memory foam mattress that may well suit a lot of people but it would be our choice, it certainly wouldn’t put us staying at this Hotel in the future though.

Plussat: Comfortable and quiet room. Good parking and pretty garden to rear. Pool, although we were out of season. Breakfast area very pleasant. 15 min walk to centre of Obernai and easy reach of station.

Miinukset: Poor wi-fi.

Plussat: It’s a cute place. The room was comfortable. It offer the basics. Love that parking is free. The location is great. You can walk to the center or do a short drive and park for free in a city parking.

Plussat: It is an older hotel with character. Functional, good. Breakfast with helpful staff. Very well located for the town centre which is a short walk away. Safe place to store bikes, lawned area in which to relax.

Miinukset: If you are less able bodied then 44 stairs to second floor may be a problem. Very small bathroom, no aircon and small bed. Otherwise OK.

Plussat: Super cozy hotel with nice and competent service. Bathroom was very nice and recently renovated. Hotel has a great atmosphere. Rooms old romantic style.

Plussat: Very nice morninghost. Room nice and clean

Miinukset: The owner/host was not serviceminded at all and quite unintressed of his guests.

Plussat: Location top, parking place ok near house, manor house very nice and stylish, breakfast lavish

Miinukset: Bath is an afterthought - very small and in need of some refurbishment.

Plussat: We have enjoyed our stay at this charming hotel. In a great location, in the heart of Barr, which is worth visiting. The owner and staff were very nice and welcoming. Dog friendly with a gorgeous Jack Russell living on site.

Plussat: Beautiful manor house in a picturesque village. Friendly staff. Beautiful rooms. Room Number 1 was spacious and beautifully decorated. Our dog was also welcomed.

Plussat: The house is beautifull. Breakfasts are great!

Miinukset: The rooms are somewhat small. We expected more from a real ‘manoir’.

Plussat: Very clean and comfortable, staff were very accommodating and helpful

Miinukset: The property itself was lovely, Barr is a much quieter village than expected

Plussat: The breakfast was excellent and a good value. Barr and the surrounding countryside are very beautiful and peaceful. Interacting with the hotel staff and townspeople was a pleasure, but knowing some French or German is important.

Miinukset: The wifi signal in the room was very weak, but better in the common areas of the hotel.

Plussat: Room was big.

Miinukset: The upgraded room was on the street side so no open windows to much noise. WIFI reception was so bad that I couldn't work in my room. The breakfast was bad cold hard boiled eggs and cold cuts from a cheap supermarket. TV channels all in French no German or english stations that with the bad WiFi made me feel back in the 1980's Needless to say that I left and searched for another hotel which I found.

Plussat: Verg Nice restaurant wit nogal qpecialities

Miinukset: Sound isolation of rooms could be better

Plussat: Location

Miinukset: Nothing

Plussat: The whole experience was great, we were welcomed warmly. The room was quite adequate for 2 people, good shower, adequate storage. The evening meal was superb, and cooked to order. The family staff were very friendly, nothing was to much trouble. English and German were both spoken. Breakfast was great, so much choice. The dining room was well laid out with lots of art to look at. We enjoyed ourselves so much we stayed an extra night

Miinukset: There was nothing to dislike