Holiday Inn Express & Suites Ontario Airport

Breakfast was excellent bed was comfy

The soft water in the shower

The hotel looked clean and modern. Friendly staff provided great guest service. The room met my cleaning standards. Bathroom had good toiletries and the shower was clean. The water temperature was easy to adjust. Breakfast tasteful for your standard basic breakfast. I would definitely stay here again.

I ran water through the Keurig and the water came out nasty. It’s probably just need to be cleaned out more often.

The room was spacious. It was close to the airport and to my destination. The staff were very accommodating.

My complaints are minor. The fridge was not level and rocked every time I opened it. There is no direct route in, you turn by a seven eleven go past an empty lot next to an empty looking office building and then turn into the hotel lot. Once you’ve done it it’s it bad but I wouldn’t want to try to find it in the dark for the first time. My keys were very iffy. I got a new second key card ( staff were very nice about it) and still it would often take several tries to get the door open trying both keys. This was a problem coming in a side exterior door in the rain.