Rodeway Inn Ontario Mills Mall

Slipped and fell in bath tub , called front desk to let them know there isn’t any anti-slip on the tub. Didn’t even ask if I was ok.dirty floors, mattress was lumpy and hard.

Close to the mall

Bed is uncomfortable.

Nothing

The furniture old and damaged , I requested a non smoking room but they gave me smoking room. Does not worth --$ per night

The only think I liked was the shower, the staff and the location.

Immediately upon arrival we needed to request new sheets due to a stain. Also, the phone had no wire running from it to the wall. The beds are very, very uncomfortable. You feel each coil. The tv speaker was blown so you had to keep the volume lower. The WiFi was extremely slow. The craziest thing of all, was anytime we used the bathroom Sink, it would smell like cigarettes that have been smoked. It was almost like wherever their water source was coming from, it had a bunch of old cigarette butts in it. The shower didn’t give that problem but man did that sink water stink.

Customer service was excellent.

The king size mattress was a 6inch spring mattress. No comfort whatsoever. The walls and toilet were dirty. The towels felt worn out.