Monumental Movieland Hotel

Location

Air conditioner was leaking all over carpet, carpet was soaking wet and smelled like mildew, air conditioner made banging noise and kept me up all night, told front desk over and over and nothing ever got done, housekeeping never replaced toilet paper or toiletries, blow dryer started smoking and almost caught fire, bathroom light only worked when it wanted to, room keys took forever to open the doors

I like the location this hotel is from the park. I liked the people that work there who offer discounts on certain events, and I liked the price I received for the room. There is not much that I liked about this hotel.

The staff was slow moving. Just to get towels for my room I had to go through 3 separate employees. I did not like the attitude the male desk clerk had with any complaint or issue. The tub was clogged when we entered the room, and they were not helpful in the least. To be fair we only every spoke with the male employee for issues. (we were gone most of the day, so he was the one who would work the later shift). The female at check out was quick and efficient.

you get exactly what u pay for its far from the best and in need of an upgrade but location is excellent for universal studios (short walk) and i-drive.

could have been cleaner and more modern. only 2 girls at reception knew what they were doing. maid service was all over the place (time-wise) wifi was from the stone age

Was centrally located.

Staff were unfriendly and unknowledgeable about activities in the area. Left money out for the bus ticket and was taken from my room - guard your wallet.