Sheraton Miyako Hotel Osaka

Great location, subway just under the hotel and shuttle bus from the airport stoped right in front of the hotel.

Rooms needed a renovation, specially the bathroom. There was no aircondition in the rooms and the air was horrible - it was humid and worm. There was a small fan but it did not help at all , we excpected much more from a 5- star hotel which it’s definetly not ( maximum a 2-star) Lobby on the second floor so you had do bring all your luggage yourself to the second floor- again expected more from a 5- star hotel. No power outlets close to the bed’s and no proper lightning in the room.

Complitely disapointed by this crapy hotel. The reception is nice but only appearance, old, not refurbished since 40 years at least! Poor confort. Just not acceptable even for a 2 stars hotel... I rised a complaint against this hotel, it is so poor and durty on the top of that, I took a lot of pictures to show it. do not book it, it is not a sheraton ...

Good location.Lots of expensive shopping activities and nice authentic japanese food nearby.

Staff not very well verse in english.room for improvement.

good location, good deal for the money paid.

A little bit impersonal.

The location is fantastic - access to trains to Nara and Kyoto. Plenty of good restaurants close by. 20 minute walk to the heart of the CBD shopping area. Free wireless internet access too. Easy to get to - bus from KIX straight to the door and back.

Was disappointed that the use of facilities - the pool and gym - cost a not-insignificant-amount. Most 4-5 star places we've stayed in Asia - you haven't had to pay - or it was very nominal. The room was a little tired - in an older part of the hotel or perhaps not renovated for a while. Our friend's room was smaller - but had better fittings etc.