Holiday Inn Paris - Gare De L'est

The room decor was nice and modern. The general hotel was clean.

Staff were completely unhelpful in terms of food service, travel information and noise complaints. I rang at 5am about a noise complaint as the room next door were shouting with their TV on loudly and the guy said “ what do you want me to do”, i asked if they could knock on and ask them to quieten down to which he replied “no” and hung up. The bus information given to us was completely incorrect and we were lied to about room service availability. Furthermore, the walls are INCREDIBLY thin and we were woken up each night to the noise from another room. It’s also far away from the main area of Paris. The street outside is incredibly noisy also.