Hotel Les Théâtres

The personal was OK , he change the room I got - a very bad room without window as the cooling was not functional all period !!! Clean sevice was OK!

The cooling was not functional all period ( NOT POSSIBLE FOR A 4 STARS HOTEL) !!! We have luck , outside were 20grdC during the day and less during the night - otherwise we should left the hotel ! The room was little for a 4* hotel , with the shower inside ! The stairs ... it is not possible to use it - see pictures, this are not stairs for a hotel !

Location was good enough, close to a metro but did Not feel comfortable walking around at night, did not feel like it was the safest neighbourhood

The room was very dark and not much lighting in both the room and throughout the entire hotel. When e arrived we were told the air conditioning was broken, which meant the room was very hot and stuffy. The hotel did provide a fan which helped and when we asked for another one the second morning they provided us and had upgraded us upon arrival so that was nice but still made the stay uncomfortable. One of the reception staff had said we would receive a 20% discount when we stated how we weren’t enjoying the stay which was very nice, however upon checkout it was a different staff member who did not want to give us the discount but upon us saying that it was promised and should be honoured he did, but with some attitude and clearly not wanting to, also complained about us checking out at 6am even though we had checked the day before if that was ok and was ensured it was.

The air conditioning was not working at the property when we arrived and did not get fixed for the entire length. this made the stay not as best as we had imagined. Also the room did not have much natural lighting which make it very dark.

Air Conditioning not working. Room was without much natural lighting.