Novotel Paris Centre Bercy

Very family friendly

My lights in the room did not work despite phone calls to the front desk.

We found the hotel and staff friendly. Especially as we didn't arrive until 00:45 in the morning (we had called to let them know prior to this). The underground car park made it easy to a: park and b: get to the hotel with our baggage. The room was clean and comfortable. The only negative was that the shower leaked very badly on to the bathroom floor. Too much for the bathmat to soak up. We didn't eat at the hotel. It was close to the Metro with links to all of the Paris sights. We would definitely consider staying here again should we visit Paris.

We didn't dislike anything about the hotel. Was a shame there was lots of road works being done in the area as it didn't encourage us to eat locally.

Location ideal for Gare De Lyon - 10 minute walk. Also plenty of bistros around and close to the Seine for a nice walk too. The beds were comfortable and the shower was good. The windows could be opened. All the reception staff were very friendly. The reception area is welcoming and pleasant.

Our room was small, which we had anticipated, but perfectly fine for one night.

Location

Staff attitude